Commit Graph

121 Commits

Author SHA1 Message Date
Nate Jones
bffeac9a8f Call Center Agents / Dialplan Edit: Optimize Gateway Name lookup (only do if necessary). 2015-04-14 00:42:15 +00:00
Nate Jones
c2de556bd8 Call Center Agents: If selected as Contact, show Gateway name instead of UUID.
Call Center Agent Edit: Set width on Contact select box.
2015-04-14 00:25:59 +00:00
Nate Jones
8bb6b14530 Call Center: Fix SQL error on Agent Status change, clarify Status as Default Status on Agent Edit. 2015-04-13 17:00:09 +00:00
Mark Crane
3b8b7ad0ca Update the translations from the translation server. Includes the following new languages Brazilian Portuguese, Polish, and Swedish Sweden. Thanks to those that put in the effort to add these languages additional translator volunteers are welcome. 2015-04-08 13:38:58 +00:00
Nate Jones
6f4209e2f6 Misc: Implement maximum limits on multiple apps. 2015-03-22 08:17:04 +00:00
Mark Crane
71ab763488 Add switch call_center dir to default settings. 2015-03-21 06:03:58 +00:00
Mark Crane
90448da105 Adjust the debug code for call center agent status. 2015-03-13 19:17:14 +00:00
Mark Crane
4feecccff8 More adjustments to fix agent status. 2015-03-13 18:50:29 +00:00
Mark Crane
34762ffb38 Update call center agent status so that it gets the list of agents from the database instead of mod_callcenter. 2015-03-13 18:08:25 +00:00
Mark Crane
d1b6ad374c 2015-02-21 05:33:53 +00:00
Nate Jones
2df30b401e Visual adjustments. 2015-02-15 10:05:08 +00:00
Nate Jones
e5295bad45 Visual adjustments. 2015-02-15 09:20:19 +00:00
Nate Jones
0018e553c4 Visual adjustments. 2015-02-15 07:59:02 +00:00
Nate Jones
996e89c396 Removal of colon next to form label names. 2015-02-15 06:50:00 +00:00
Digital Daz
e27646bcc6 Fix music on hold for tone streams 2015-01-21 00:07:41 +00:00
Mark Crane
c5755666cb Add the text class to more of the applications. 2015-01-18 10:06:08 +00:00
Mark Crane
bee6b9ae5e Update the memcache reference to use the new cache PHP class. 2015-01-16 00:21:02 +00:00
Mark Crane
be9fe8c128 Change the queue_announce_frequency default to 0. 2015-01-11 08:04:55 +00:00
Mark Crane
9369fd8d0d Move the menu array to app_menu.php 2014-12-26 03:27:54 +00:00
Mark Crane
bbf2a3badc Add app_menu.php files for the menu. 2014-12-25 19:32:57 +00:00
luis daniel lucio quiroz
6803a4eae7 HTML5 input tags for call_center_agent_edit 2014-12-21 07:03:10 +00:00
luis daniel lucio quiroz
324e0db79c HTML5 input tags for call_center_queue_edit 2014-12-21 06:52:39 +00:00
Mark Crane
b84ea76c0b Change one of the call center defaults from from 3 to 30. 2014-12-17 11:00:25 +00:00
Mark Crane
b5a9c7b758 Call Center set better defaults. 2014-12-12 10:05:57 +00:00
Mark Crane
9ec3f7ff2c Fix more tabbing, line feeds and domain_uuid to the session domain uuid. 2014-12-07 00:13:29 +00:00
Riccardo Granchi
3c43f604c5 Added it-ring definition 2014-11-03 11:16:10 +00:00
Nate Jones
f67da10023 Call Center Queue: Minor control button adjustments. 2014-10-30 04:37:19 +00:00
Digital Daz
3a5bf15493 Fix indentation again 2014-10-30 02:58:04 +00:00
Digital Daz
e45dd865fb Fix indentation of last commit 2014-10-30 02:54:00 +00:00
Digital Daz
3d0d0b8cf1 Added record_ext to record_template 2014-10-30 02:48:44 +00:00
Digital Daz
e8554a44e7 Added queue stop, start and restart buttons. 2014-10-30 02:16:53 +00:00
Digital Daz
edbcebf2a8 Moved queue start, stop and reload buttons back to queue_edit as they do not work here. 2014-10-30 02:12:34 +00:00
Philippe Rioual
14ca352a4f updated / enhanced french translations 2014-10-29 08:51:56 +00:00
Nate Jones
fba2f3cfc1 Call Center: Misc visual mods, moved/renamed module control buttons, removed unnecessary blank options from selects. 2014-10-24 02:55:55 +00:00
Nate Jones
9105078ee4 Call Center: Added cc_cancel_reason log field. 2014-10-24 01:49:45 +00:00
Mark Crane
c8578051aa Only use call center queue-announce_frequency when it has a value 2014-10-12 08:51:43 +00:00
Mark Crane
7d366185c7 Fix system -> variables if you did a recent install and the variables page has 2 items on it delete them, update the source, run upgrade -> app defaults to get the defaults 2014-08-15 18:44:40 +00:00
Mark Crane
0a61568e35 If the frequency is not set then do not include it. 2014-08-08 06:49:18 +00:00
James Rose
87c6d0c2df added support for call_announce in callcenter 2014-08-08 03:14:20 +00:00
Mark Crane
b61d3649c7 Add call center queue annound sound and frequency to the database. 2014-08-07 15:46:44 +00:00
James Rose
e0b2c042bf Added support for tier 0. If using tiers then tier 1 will not ring until Tier Rule Wait Second expires. This effectively leaves queue callers on hold unnecessarily. Using tier 0 as the lowest tier fixes this (but may also break other things [untested, just a wag]). 2014-08-03 21:23:51 +00:00
James Rose
701ad8b712 Fixed callcenter so that remote calls will time out properly (leg_timeout) and changed group confirm announce time from default 5 seconds to 2. 2014-08-03 20:54:15 +00:00
Mark Crane
8dc1ec43ee Remove the empty choice in the record select list 2014-08-02 01:33:19 +00:00
Mark Crane
a39fe51f75 Change the rec_template variable name. 2014-08-02 01:31:38 +00:00
Mark Crane
9abc450efb Remove the text input box for record template 2014-08-02 01:29:21 +00:00
Mark Crane
aaf2677285 Change how the record template is used in Call Center 2014-08-02 01:27:37 +00:00
Nate Jones
dc2196dd6f Document (Window) Title: Update variable name to avoid conflict when paging is used. 2014-07-10 00:32:50 +00:00
Mark Crane
dba82d6d5a Fix the call center buttons which were broken for Queue names with a space in them 2014-07-08 02:22:32 +00:00
Nate Jones
a66286deb9 Usability Enhancement: Click on list rows to Edit items. 2014-06-22 01:10:24 +00:00
Nate Jones
fd5f2b8630 Add links to certain column text in a list view.
Misc bug fixes.
2014-06-21 03:42:09 +00:00