mirror of
https://github.com/fusionpbx/fusionpbx.git
synced 2025-12-30 09:03:49 +00:00
Call Center: Misc visual mods, moved/renamed module control buttons, removed unnecessary blank options from selects.
This commit is contained in:
Nate Jones
@@ -629,20 +629,20 @@
|
||||
$text['button-view']['pt-pt'] = "Ver";
|
||||
$text['button-view']['fr-fr'] = "Voir";
|
||||
|
||||
$text['button-load']['en-us'] = "Load";
|
||||
$text['button-load']['es-cl'] = "Cargar";
|
||||
$text['button-load']['pt-pt'] = "Carregar";
|
||||
$text['button-load']['fr-fr'] = "charger";
|
||||
$text['button-start']['en-us'] = "Start";
|
||||
$text['button-start']['es-cl'] = "Iniciar";
|
||||
$text['button-start']['pt-pt'] = "Iniciar";
|
||||
$text['button-start']['fr-fr'] = "Démarrer";
|
||||
|
||||
$text['button-unload']['en-us'] = "Unload";
|
||||
$text['button-unload']['es-cl'] = "Descargar";
|
||||
$text['button-unload']['pt-pt'] = "Descarregar";
|
||||
$text['button-unload']['fr-fr'] = "décharger";
|
||||
$text['button-stop']['en-us'] = "Stop";
|
||||
$text['button-stop']['es-cl'] = "Detener";
|
||||
$text['button-stop']['pt-pt'] = "Parar";
|
||||
$text['button-stop']['fr-fr'] = "Stop";
|
||||
|
||||
$text['button-reload']['en-us'] = "Reload";
|
||||
$text['button-reload']['es-cl'] = "Recargar";
|
||||
$text['button-reload']['pt-pt'] = "Recarregar";
|
||||
$text['button-reload']['fr-fr'] = "recharger";
|
||||
$text['button-restart']['en-us'] = "Restart";
|
||||
$text['button-restart']['es-cl'] = "Reanudar";
|
||||
$text['button-restart']['pt-pt'] = "Restart";
|
||||
$text['button-restart']['fr-fr'] = "Redémarrer";
|
||||
|
||||
$text['confirm-delete']['en-us'] = "Do you really want to delete this?";
|
||||
$text['confirm-delete']['es-cl'] = "¿Realmente desea eliminar esto?";
|
||||
|
||||
@@ -56,7 +56,7 @@ else {
|
||||
$agent_call_timeout = check_str($_POST["agent_call_timeout"]);
|
||||
$agent_contact = check_str($_POST["agent_contact"]);
|
||||
$agent_status = check_str($_POST["agent_status"]);
|
||||
$agent_logout = check_str($_POST["agent_logout"]);
|
||||
//$agent_logout = check_str($_POST["agent_logout"]);
|
||||
$agent_no_answer_delay_time = check_str($_POST["agent_no_answer_delay_time"]);
|
||||
$agent_max_no_answer = check_str($_POST["agent_max_no_answer"]);
|
||||
$agent_wrap_up_time = check_str($_POST["agent_wrap_up_time"]);
|
||||
@@ -203,7 +203,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
$sql .= "agent_call_timeout, ";
|
||||
$sql .= "agent_contact, ";
|
||||
$sql .= "agent_status, ";
|
||||
$sql .= "agent_logout, ";
|
||||
//$sql .= "agent_logout, ";
|
||||
$sql .= "agent_no_answer_delay_time, ";
|
||||
$sql .= "agent_max_no_answer, ";
|
||||
$sql .= "agent_wrap_up_time, ";
|
||||
@@ -219,7 +219,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
$sql .= "'$agent_call_timeout', ";
|
||||
$sql .= "'$agent_contact', ";
|
||||
$sql .= "'$agent_status', ";
|
||||
$sql .= "'$agent_logout', ";
|
||||
//$sql .= "'$agent_logout', ";
|
||||
$sql .= "'$agent_no_answer_delay_time', ";
|
||||
$sql .= "'$agent_max_no_answer', ";
|
||||
$sql .= "'$agent_wrap_up_time', ";
|
||||
@@ -244,7 +244,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
$sql .= "agent_call_timeout = '$agent_call_timeout', ";
|
||||
$sql .= "agent_contact = '$agent_contact', ";
|
||||
$sql .= "agent_status = '$agent_status', ";
|
||||
$sql .= "agent_logout = '$agent_logout', ";
|
||||
//$sql .= "agent_logout = '$agent_logout', ";
|
||||
$sql .= "agent_no_answer_delay_time = '$agent_no_answer_delay_time', ";
|
||||
$sql .= "agent_max_no_answer = '$agent_max_no_answer', ";
|
||||
$sql .= "agent_wrap_up_time = '$agent_wrap_up_time', ";
|
||||
@@ -280,7 +280,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
$agent_call_timeout = $row["agent_call_timeout"];
|
||||
$agent_contact = $row["agent_contact"];
|
||||
$agent_status = $row["agent_status"];
|
||||
$agent_logout = $row["agent_logout"];
|
||||
//$agent_logout = $row["agent_logout"];
|
||||
$agent_no_answer_delay_time = $row["agent_no_answer_delay_time"];
|
||||
$agent_max_no_answer = $row["agent_max_no_answer"];
|
||||
$agent_wrap_up_time = $row["agent_wrap_up_time"];
|
||||
@@ -310,15 +310,8 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
}
|
||||
|
||||
//show the content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing=''>\n";
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"left\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<form method='post' name='frm' action=''>\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='6' cellspacing='0'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
echo "<tr>\n";
|
||||
if ($action == "add") {
|
||||
echo "<td align='left' width='30%' nowrap='nowrap'><b>".$text['header-call_center_agent_add']."</b></td>\n";
|
||||
@@ -331,12 +324,10 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
echo " <input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td align='left' colspan='2'>\n";
|
||||
//echo "Call Center agents settings.<br /><br />\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "</table>\n";
|
||||
echo "<br />\n";
|
||||
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncellreq' valign='top' align='left' nowrap>\n";
|
||||
echo " ".$text['label-agent_name'].":\n";
|
||||
@@ -412,7 +403,6 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='agent_status'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($agent_status == "Logged Out") {
|
||||
echo " <option value='Logged Out' SELECTED >".$text['option-logged_out']."</option>\n";
|
||||
}
|
||||
@@ -498,6 +488,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
/*
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " ".$text['label-agent_logout'].":\n";
|
||||
@@ -508,23 +499,19 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
echo $text['description-agent_logout']."\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
*/
|
||||
|
||||
echo " <tr>\n";
|
||||
echo " <td colspan='2' align='right'>\n";
|
||||
if ($action == "update") {
|
||||
echo " <input type='hidden' name='call_center_agent_uuid' value='$call_center_agent_uuid'>\n";
|
||||
echo " <input type='hidden' name='call_center_agent_uuid' value='$call_center_agent_uuid'>\n";
|
||||
}
|
||||
echo " <input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
|
||||
echo " <br /><input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
|
||||
echo " </td>\n";
|
||||
echo " </tr>";
|
||||
echo "</table>";
|
||||
echo "</form>";
|
||||
|
||||
echo " </td>";
|
||||
echo " </tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
|
||||
//footer
|
||||
require_once "resources/footer.php";
|
||||
?>
|
||||
|
||||
@@ -50,13 +50,7 @@ require_once "resources/paging.php";
|
||||
$order = $_GET["order"];
|
||||
|
||||
//show content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='2'>\n";
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"center\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<table width='100%' border='0'>\n";
|
||||
echo "<table width='100%' cellpadding='0' cellspacing='0' border='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td width='50%' align='left' nowrap='nowrap'><b>".$text['header-call_center_agents']."</b></td>\n";
|
||||
echo "<td width='50%' align='right'>\n";
|
||||
@@ -113,9 +107,7 @@ require_once "resources/paging.php";
|
||||
$row_style["0"] = "row_style0";
|
||||
$row_style["1"] = "row_style1";
|
||||
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table class='tr_hover' width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
//echo th_order_by('domain_uuid', 'domain_uuid', $order_by, $order);
|
||||
echo th_order_by('agent_name', $text['label-agent_name'], $order_by, $order);
|
||||
@@ -190,15 +182,6 @@ require_once "resources/paging.php";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
echo "<br><br>";
|
||||
|
||||
echo "</td>";
|
||||
echo "</tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
|
||||
//show the footer
|
||||
require_once "resources/footer.php";
|
||||
|
||||
@@ -407,7 +407,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
if (strlen($queue_tier_rules_apply) == 0) { $queue_tier_rules_apply = "false"; }
|
||||
if (strlen($queue_tier_rule_wait_second) == 0) { $queue_tier_rule_wait_second = "3"; }
|
||||
if (strlen($queue_tier_rule_wait_multiply_level) == 0) { $queue_tier_rule_wait_multiply_level = "true"; }
|
||||
if (strlen($queue_tier_rule_no_agent_no_wait) == 0) { $queue_tier_rule_no_agent_no_wait = "false"; }
|
||||
if (strlen($queue_tier_rule_no_agent_no_wait) == 0) { $queue_tier_rule_no_agent_no_wait = "true"; }
|
||||
if (strlen($queue_discard_abandoned_after) == 0) { $queue_discard_abandoned_after = "60"; }
|
||||
if (strlen($queue_abandoned_resume_allowed) == 0) { $queue_abandoned_resume_allowed = "false"; }
|
||||
|
||||
@@ -421,44 +421,32 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
}
|
||||
|
||||
//show the content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing=''>\n";
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"left\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<form method='post' name='frm' action=''>\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='6' cellspacing='0'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
echo "<tr>\n";
|
||||
if ($action == "add") {
|
||||
echo "<td align='left' width='30%' nowrap='nowrap'><b>".$text['header-call_center_queue_add']."</b></td>\n";
|
||||
echo "<td align='left' nowrap='nowrap'><b>".$text['header-call_center_queue_add']."</b></td>\n";
|
||||
}
|
||||
if ($action == "update") {
|
||||
echo "<td align='left' width='30%' nowrap='nowrap'><b>".$text['header-call_center_queue_edit']."</b></td>\n";
|
||||
echo "<td align='left' nowrap='nowrap'><b>".$text['header-call_center_queue_edit']."</b></td>\n";
|
||||
}
|
||||
echo "<td width='70%' align='right'>\n";
|
||||
echo "<td align='right'>\n";
|
||||
echo " <input type='button' class='btn' name='' alt='".$text['button-back']."' onclick=\"window.location='call_center_queues.php'\" value='".$text['button-back']."'>\n";
|
||||
if ($action == "update") {
|
||||
echo " <input type='button' class='btn' value='".$text['button-view']."' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_active/call_center_active.php?queue_name=$database_queue_name';\" />\n";
|
||||
echo " <input type='button' class='btn' value='".$text['button-load']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+load+$database_queue_name@".$_SESSION['domain_name']."';\" />\n";
|
||||
echo " <input type='button' class='btn' value='".$text['button-unload']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+unload+$database_queue_name@".$_SESSION['domain_name']."';\" />\n";
|
||||
echo " <input type='button' class='btn' value='".$text['button-reload']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+reload+$database_queue_name@".$_SESSION['domain_name']."';\" />\n";
|
||||
}
|
||||
echo " <input type='submit' class='btn' value='".$text['button-save']."'>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td align='left' colspan='2'>\n";
|
||||
//echo "Call Center queue settings.<br /><br />\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "</table>\n";
|
||||
echo "<br />\n";
|
||||
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncellreq' valign='top' align='left' nowrap>\n";
|
||||
echo "<td width='30%' class='vncellreq' valign='top' align='left' nowrap>\n";
|
||||
echo " ".$text['label-queue_name'].":\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo "<td width='70%' class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='queue_name' maxlength='255' value=\"$queue_name\">\n";
|
||||
echo "<br />\n";
|
||||
echo $text['description-queue_name']."\n";
|
||||
@@ -482,7 +470,6 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_strategy'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_strategy == "ring-all") {
|
||||
echo " <option value='ring-all' selected='selected' >".$text['option-ring_all']."</option>\n";
|
||||
}
|
||||
@@ -724,7 +711,6 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_time_base_score'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_time_base_score == "system") {
|
||||
echo " <option value='system' selected='selected' >".$text['option-system']."</option>\n";
|
||||
}
|
||||
@@ -794,7 +780,6 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_tier_rules_apply'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_tier_rules_apply == "true") {
|
||||
echo " <option value='true' selected='selected' >".$text['option-true']."</option>\n";
|
||||
}
|
||||
@@ -830,7 +815,6 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_tier_rule_wait_multiply_level'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_tier_rule_wait_multiply_level == "true") {
|
||||
echo " <option value='true' selected='selected' >".$text['option-true']."</option>\n";
|
||||
}
|
||||
@@ -855,7 +839,6 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_tier_rule_no_agent_no_wait'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_tier_rule_no_agent_no_wait == "true") {
|
||||
echo " <option value='true' selected='selected' >".$text['option-true']."</option>\n";
|
||||
}
|
||||
@@ -891,19 +874,18 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_abandoned_resume_allowed'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_abandoned_resume_allowed == "true") {
|
||||
echo " <option value='true' selected='selected' >".$text['option-true']."</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='true'>".$text['option-true']."</option>\n";
|
||||
}
|
||||
if ($queue_abandoned_resume_allowed == "false") {
|
||||
echo " <option value='false' selected='selected' >".$text['option-false']."</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='false'>".$text['option-false']."</option>\n";
|
||||
}
|
||||
if ($queue_abandoned_resume_allowed == "true") {
|
||||
echo " <option value='true' selected='selected' >".$text['option-true']."</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='true'>".$text['option-true']."</option>\n";
|
||||
}
|
||||
echo " </select>\n";
|
||||
echo "<br />\n";
|
||||
echo $text['description-abandoned_resume_allowed']."\n";
|
||||
@@ -963,16 +945,11 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
echo " <input type='hidden' name='delete_type' id='delete_type' value=''>";
|
||||
echo " <input type='hidden' name='delete_uuid' id='delete_uuid' value=''>";
|
||||
}
|
||||
echo " <input type='submit' class='btn' value='".$text['button-save']."'>\n";
|
||||
echo " <br /><input type='submit' class='btn' value='".$text['button-save']."'>\n";
|
||||
echo " </td>\n";
|
||||
echo " </tr>";
|
||||
echo "</table>";
|
||||
echo "</form>";
|
||||
|
||||
echo " </td>";
|
||||
echo " </tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
|
||||
require_once "resources/footer.php";
|
||||
?>
|
||||
|
||||
@@ -50,17 +50,15 @@ require_once "resources/paging.php";
|
||||
$order = $_GET["order"];
|
||||
|
||||
//show the content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='2'>\n";
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"center\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<table width='100%' border='0'>\n";
|
||||
echo "<table width='100%' cellpadding='0' cellspacing='0' border='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td width='50%' align='left' nowrap='nowrap'><b>".$text['header-call_center_queues']."</b></td>\n";
|
||||
echo "<td width='50%' align='right'>\n";
|
||||
echo " <input type='button' class='btn' name='' alt='".$text['button-agents']."' onclick=\"window.location='call_center_agents.php'\" value='".$text['button-agents']."'>\n";
|
||||
echo " <input type='button' class='btn' value='".$text['button-stop']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+unload+$database_queue_name@".$_SESSION['domain_name']."';\" />\n";
|
||||
echo " <input type='button' class='btn' value='".$text['button-start']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+load+$database_queue_name@".$_SESSION['domain_name']."';\" />\n";
|
||||
echo " <input type='button' class='btn' value='".$text['button-restart']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+reload+$database_queue_name@".$_SESSION['domain_name']."';\" />\n";
|
||||
echo " ";
|
||||
echo " <input type='button' class='btn' value='".$text['button-agents']."' alt='".$text['button-agents']."' onclick=\"window.location='call_center_agents.php'\">\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "<tr>\n";
|
||||
@@ -111,7 +109,6 @@ require_once "resources/paging.php";
|
||||
$row_style["0"] = "row_style0";
|
||||
$row_style["1"] = "row_style1";
|
||||
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table class='tr_hover' width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo th_order_by('queue_name', $text['label-queue_name'], $order_by, $order);
|
||||
@@ -193,15 +190,7 @@ require_once "resources/paging.php";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
echo "<br><br>";
|
||||
|
||||
echo "</td>";
|
||||
echo "</tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
|
||||
//show the footer
|
||||
require_once "resources/footer.php";
|
||||
|
||||
Reference in New Issue
Block a user