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More adjustments to fix agent status.

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This commit is contained in:
Mark Crane
2015-03-13 18:50:29 +00:00
parent 34762ffb38
commit 4feecccff8
1 changed files with 20 additions and 6 deletions
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26
app/call_center/call_center_agent_status.php
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@@ -48,6 +48,7 @@ else {
//get the http post values and set them as php variables
if (count($_POST) > 0) {
//include the dnd php class
include PROJECT_PATH."/app/calls/resources/classes/do_not_disturb.php";
foreach($_POST['agents'] as $row) {
@@ -59,6 +60,7 @@ else {
$sql .= "user_status = '".$row['agent_status']."' ";
$sql .= "where domain_uuid = '$domain_uuid' ";
$sql .= "and call_center_agent_uuid = '".$row['id']."' ";
//echo $sql."\n";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
//set the call center status
@@ -72,6 +74,7 @@ else {
$cmd = "api callcenter_config agent set status ".$row['agent_name']."@".$_SESSION['domains'][$domain_uuid]['domain_name']." '".$row['agent_status']."'";
}
$response = event_socket_request($fp, $cmd);
//echo $cmd."\n";
usleep(200);
}
@@ -108,18 +111,29 @@ else {
$switch_cmd = 'callcenter_config agent list';
$event_socket_str = trim(event_socket_request($fp, 'api '.$switch_cmd));
$call_center_agents = csv_to_named_array($event_socket_str, '|');
//echo "<pre>\n";
//print_r($agents);
//echo "</pre>\n";
//get the agent status from mod_callcenter and update the agent status in the agents array
foreach ($agents as &$row) {
//get the agent status from mod_callcenter and update the agent status in the agents array
$x = 0;
foreach ($agents as $row) {
//add the domain name
$row['domain_name'] = $_SESSION['domains'][$row['domain_uuid']]['domain_name'];
$domain_name = $_SESSION['domains'][$row['domain_uuid']]['domain_name'];
$agents[$x]['domain_name'] = $domain_name;
//update the agent status
foreach ($call_center_agents as &$r) {
if ($r['name'] == $row[agent_name].'@'.$row['domain_name']) {
$row['agent_status'] = $r['status'];
foreach ($call_center_agents as $r) {
if ($r['name'] == $row[agent_name].'@'.$domain_name) {
$agents[$x]['agent_status'] = $r['status'];
}
}
//increment x
$x++;
}
//echo "<pre>\n";
//print_r($call_center_agents);
//echo "</pre>\n";
//set the status on the user_array by using the extension as the key
//foreach ($call_center_agents as $row) {