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Add direction inbound for call center calls and update missed_calls.

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This commit is contained in:
FusionPBX
2020-07-02 18:01:59 -06:00
committed by GitHub
parent 237551e780
commit e1f428db59
1 changed files with 8 additions and 7 deletions
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15
app/xml_cdr/v_xml_cdr_import.php
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@@ -171,6 +171,9 @@
$database->fields['hangup_cause'] = urldecode($xml->variables->hangup_cause);
$database->fields['hangup_cause_q850'] = urldecode($xml->variables->hangup_cause_q850);
//store the call direction
$database->fields['direction'] = urldecode($xml->variables->call_direction);
//call center
$database->fields['cc_side'] = urldecode($xml->variables->cc_side);
$database->fields['cc_member_uuid'] = urldecode($xml->variables->cc_member_uuid);
@@ -187,6 +190,9 @@
$database->fields['cc_cancel_reason'] = urldecode($xml->variables->cc_cancel_reason);
$database->fields['cc_cause'] = urldecode($xml->variables->cc_cause);
$database->fields['waitsec'] = urldecode($xml->variables->waitsec);
if (urldecode($xml->variables->cc_side) == 'agent') {
$database->fields['direction'] = 'inbound';
}
//app info
$database->fields['last_app'] = urldecode($xml->variables->last_app);
@@ -205,10 +211,8 @@
//set missed calls
$database->fields['missed_call'] = 'false';
if ($xml->variables->call_direction == 'local' || $xml->variables->call_direction == 'inbound') {
if ($xml->variables->billsec == 0) {
$database->fields['missed_call'] = 'true';
}
if (strlen($xml->variables->answer_stamp) == 0) {
$database->fields['missed_call'] = 'true';
}
if ($xml->variables->missed_call == 'true') {
$database->fields['missed_call'] = 'true';
@@ -262,9 +266,6 @@
//store the call leg
$database->fields['leg'] = $leg;
//store the call direction
$database->fields['direction'] = urldecode($xml->variables->call_direction);
//store post dial delay, in milliseconds
$database->fields['pdd_ms'] = urldecode($xml->variables->progress_mediamsec) + urldecode($xml->variables->progressmsec);