mirror of
https://github.com/fusionpbx/fusionpbx.git
synced 2025-12-30 00:53:50 +00:00
7f9064fadb
* Change the data type to boolean
* Use boolean values in SQL and Conditional Statements
* Schema Data Types: Drop views so that alter tables statements complete
* Update settings.php
* Add extension for call_screen_enabled
* Gateway handle boolean
Add the boolean toggle
- distinct_to
- caller_id_in_from
- supress_cng
- extension_in_contact
- contact_in_ping
* Update gateways.php
* Update voicemail_edit.php
* Replace the ${caller_id_name} with the extensions caller id name
* Phrase - Edit: Update slide toggle with new select beneath.
* Update the input toggle style
* Set the input_toggle_style_switch as boolean
* Update the input toggle style
* Theme: Adjust CSS to wrap description text on form fields.
* Add domain_uuid and domain_name to the SQL SELECT
* Unset the parameters to fix the next query
* Gateway: Integrate new slide toggle switch.
* Dashboard: Update the input toggle style (#7499)
* Dashboard: Update the input toggle style
* Update dashboard_widget_edit.php
* Update dashboard_edit.php
* Inbound Route - Add: Integrate new slide toggle switch and boolean.
* User Settings: Integrate new slide toggle switch.
* Call Block Edit: Update the input toggle style (#7500)
* Bridge Edit: Update the input toggle style (#7501)
* Update phrases.php
* Update domain_edit.php
* Domain Settings Edit: Update the input toggle style
* User Edit: Update the input toggle style
* Update install.php
* Remove fields marked as deprecated
* Use boolean in the select statement
* Streams: New slide toggle and boolean.
* Streams: Remove unnecessary default.
* Queues (FIFO): New slide toggle.
* Call Detail Records: Update the input toggle style (#7503)
* Call Detail Records: Update the input toggle style
* Update xml_cdr_extension_summary.php
* Update xml_cdr_extension_summary.php
* Update xml_cdr_extension_summary.php
* Call Centers: Update the input toggle style (#7502)
* Call Centers: Update the input toggle style
* Update call_center_agent_edit.php
* Conference Centers: Update the input toggle style (#7506)
* Conference Centers: Update the input toggle style
* Update app_config.php
* Update conference_center_edit.php
* Use boolean data type (#7505)
* Call Flow Edit: Update the input toggle style (#7504)
* Devices: Update the input toggle style
* IVR Menus: New slide toggle.
* IVR Menu: Remove deprected file.
* SIP Profile - Edit: New slide toggle.
* Device Profiles: Update the input toggle style
* Ring Groups - List: Fix syntax.
* Theme: Fire onchange event when switching slide toggle control.
* Device Vendors: Update the input toggle style
* Update enabled boolean
* Update device_edit.php
* Ring Groups: New slide toggle.
* Update domain_edit.php
* Email Templates: Update the input toggle style
* Header: Correct default value on input toggle style.
* Default/Domain/User Settings: Adjust Select option label for better clarity.
* Use true boolean types for switch theme toggle or drop-down box (#7507)
* Groups: Update the input toggle style
* Conference Controls: Update the input toggle style (#7509)
* Conference Controls: Update the input toggle style
* Update conference_control_edit.php
* Update conference_control_details.php
* Update conference_control_detail_edit.php
* Conferences: Update the input toggle style (#7511)
* Use true boolean types for switch theme toggle or drop-down box (#7513)
* Dialplans: Update the input toggle style
Also updated outbound route add
* Ring Group: Only adjust ring group forward destination top margin when slide toggle enabled.
* Default/Domain/User Settings - List: Adjust for new 'Select Box' label on input_toggle_style value.
* Use true boolean types for switch theme toggle or drop-down box (#7514)
* Call Forward / Follow Me: Minor javascript adjustments to mirror previous behavior.
* Ring Groups [Dashboard]: New slide toggle.
* Get the contacts details with a seperate SQL Query
* Remove debug info
* Destinations: Update the input toggle style
* Conference Profiles: Update the input toggle style (#7515)
* Conference Profiles: Update the input toggle style
* Update conference_profiles.php
* Update conference_profile_params.php
* Update conference_profile_param_edit.php
* Update conference_profile_edit.php
* Extensions: Update the input toggle style
* Contacts: Update the input toggle style (#7517)
* Contacts: Update the input toggle style
* Update contact_address_edit.php
* Update contact_attachment_edit.php
* Update contact_edit.php
* Update contact_email_edit.php
* Update contact_phone_edit.php
* Update contact_relation_edit.php
* Update contact_setting_edit.php
* Update contact_url_edit.php
* Update contacts.php
* Voicemails: New slide toggle.
* Voicemail Greeting: New slide toggle.
* Modules: New slide toggle.
* Recordings: New slide toggle
* Variables: New slide toggle.
* Time Conditions: New slide toggle.
* Extensions - List: Remove invalid column name.
* Extension Settings: New slide toggle.
* Number Translations: New slide toggle and boolean.
* Sofia global settings: Update the input toggle style
* Update alter table convert to boolean
* Fix contact relation search (#7518)
* Sip Profile Edit: Fix setting enabled labels (#7519)
* Sip Profile Edit: Fix setting enabled labels
* Update sip_profile_edit.php
* Update dialplan_edit.php (#7520)
* Update SQL queries to use true/false for contact primary settings (#7521)
* Update SQL queries to use true/false for contact primary settings
* Update contacts_vcard.php
* Update email.php
* Update totp.php
* Update contact_url_edit.php
* Update contact_email_edit.php
* Update contact_address_edit.php
* Update contact_attachment_edit.php
* Update contact_phone_edit.php
* Add a database views method
* Add database view groups
* Add database users view
* Add database call_recordings view
* Update users.php
* Add database view call block
* Update schema to use the database views method
* Update conference.conf.lua boolean
* Update directory.lua boolean
* Update callcenter.conf.lua agent_status boolean
* Update sofia.conf.lua boolean
* Update number translations lua boolean
* Update directory.lua boolean
* Update group_call.lua fix the cache
* Update reverse-auth-lookup.lua boolean
* Update directory.lua boolean
* Use concat instead of ||
* Update index.lua
---------
Co-authored-by: fusionate <nate@fusionpbx.com>
Co-authored-by: Alex <alex@fusionpbx.com>
Co-authored-by: frytimo <tim@fusionpbx.com>
558 lines
22 KiB
PHP
558 lines
22 KiB
PHP
<?php
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/*
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FusionPBX
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Version: MPL 1.1
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The contents of this file are subject to the Mozilla Public License Version
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1.1 (the "License"); you may not use this file except in compliance with
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the License. You may obtain a copy of the License at
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http://www.mozilla.org/MPL/
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Software distributed under the License is distributed on an "AS IS" basis,
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WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
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for the specific language governing rights and limitations under the
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License.
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The Original Code is FusionPBX
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The Initial Developer of the Original Code is
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Mark J Crane <markjcrane@fusionpbx.com>
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Portions created by the Initial Developer are Copyright (C) 2008-2025
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the Initial Developer. All Rights Reserved.
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Contributor(s):
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Mark J Crane <markjcrane@fusionpbx.com>
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Luis Daniel Lucio Quiroz <dlucio@okay.com.mx>
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*/
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//includes files
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require_once dirname(__DIR__, 2) . "/resources/require.php";
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require_once "resources/check_auth.php";
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//check permissions
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if (permission_exists('call_center_agent_add') || permission_exists('call_center_agent_edit')) {
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//access granted
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}
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else {
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echo "access denied";
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exit;
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}
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//add multi-lingual support
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$language = new text;
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$text = $language->get();
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//connect to the database
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$database = new database;
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//set the defaults
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$agent_id = '';
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$agent_name = '';
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$agent_password = '';
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//action add or update
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if (!empty($_REQUEST["id"]) && is_uuid($_REQUEST["id"])) {
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$action = "update";
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$call_center_agent_uuid = $_REQUEST["id"];
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}
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else {
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$action = "add";
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}
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//get the users array
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$sql = "select * from v_users ";
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$sql .= "where domain_uuid = :domain_uuid ";
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$sql .= "order by username asc ";
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$parameters['domain_uuid'] = $_SESSION['domain_uuid'];
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$users = $database->select($sql, $parameters, 'all');
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unset($sql, $parameters);
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//get http post variables and set them to php variables
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if (!empty($_POST)) {
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$call_center_agent_uuid = $_POST["call_center_agent_uuid"] ?? null;
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$user_uuid = $_POST["user_uuid"];
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$agent_name = $_POST["agent_name"];
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$agent_type = $_POST["agent_type"];
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$agent_call_timeout = $_POST["agent_call_timeout"];
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$agent_id = $_POST["agent_id"];
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$agent_password = $_POST["agent_password"];
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$agent_status = $_POST["agent_status"];
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$agent_contact = $_POST["agent_contact"];
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$agent_no_answer_delay_time = $_POST["agent_no_answer_delay_time"];
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$agent_max_no_answer = $_POST["agent_max_no_answer"];
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$agent_wrap_up_time = $_POST["agent_wrap_up_time"];
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$agent_reject_delay_time = $_POST["agent_reject_delay_time"];
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$agent_busy_delay_time = $_POST["agent_busy_delay_time"];
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$agent_record = $_POST["agent_record"];
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//$agent_logout = $_POST["agent_logout"];
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}
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//process the user data and save it to the database
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if (!empty($_POST) && empty($_POST["persistformvar"])) {
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//validate the token
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$token = new token;
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if (!$token->validate($_SERVER['PHP_SELF'])) {
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message::add($text['message-invalid_token'],'negative');
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header('Location: call_center_agents.php');
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exit;
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}
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//check for all required data
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$msg = '';
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//if (empty($call_center_agent_uuid)) { $msg .= $text['message-required']." ".$text['label-call_center_agent_uuid']."<br>\n"; }
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//if (empty($domain_uuid)) { $msg .= $text['message-required']." ".$text['label-domain_uuid']."<br>\n"; }
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//if (empty($user_uuid)) { $msg .= $text['message-required']." ".$text['label-user_uuid']."<br>\n"; }
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if (empty($agent_name)) { $msg .= $text['message-required']." ".$text['label-agent_name']."<br>\n"; }
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if (empty($agent_type)) { $msg .= $text['message-required']." ".$text['label-agent_type']."<br>\n"; }
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if (empty($agent_call_timeout)) { $msg .= $text['message-required']." ".$text['label-agent_call_timeout']."<br>\n"; }
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//if (empty($agent_id)) { $msg .= $text['message-required']." ".$text['label-agent_id']."<br>\n"; }
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//if (empty($agent_password)) { $msg .= $text['message-required']." ".$text['label-agent_password']."<br>\n"; }
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//if (empty($agent_status)) { $msg .= $text['message-required']." ".$text['label-agent_status']."<br>\n"; }
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if (empty($agent_contact)) { $msg .= $text['message-required']." ".$text['label-agent_contact']."<br>\n"; }
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//if (empty($agent_logout)) { $msg .= $text['message-required']." ".$text['label-agent_logout']."<br>\n"; }
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if (!empty($msg) && empty($_POST["persistformvar"])) {
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require_once "resources/header.php";
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require_once "resources/persist_form_var.php";
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echo "<div align='center'>\n";
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echo "<table><tr><td>\n";
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echo $msg."<br />";
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echo "</td></tr></table>\n";
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persistformvar($_POST);
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echo "</div>\n";
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require_once "resources/footer.php";
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return;
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}
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//set default values
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if (empty($agent_call_timeout)) { $agent_call_timeout = "20"; }
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if (empty($agent_max_no_answer)) { $agent_max_no_answer = "0"; }
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if (empty($agent_wrap_up_time)) { $agent_wrap_up_time = "10"; }
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if (empty($agent_no_answer_delay_time)) { $agent_no_answer_delay_time = "30"; }
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if (empty($agent_reject_delay_time)) { $agent_reject_delay_time = "90"; }
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if (empty($agent_busy_delay_time)) { $agent_busy_delay_time = "90"; }
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//add the call_center_agent_uuid
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if (empty($call_center_agent_uuid)) {
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$call_center_agent_uuid = uuid();
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}
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//change the contact string to loopback - Not recommended added for backwards comptability causes multiple problems
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if ($_SESSION['call_center']['agent_contact_method']['text'] == 'loopback') {
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$agent_contact = str_replace("user/", "loopback/", $agent_contact);
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$agent_contact = str_replace("@", "/", $agent_contact);
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}
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//freeswitch expands the contact string, so we need to sanitize it.
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$agent_contact = str_replace('$', '', $agent_contact);
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//prepare the array
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$array['call_center_agents'][0]['domain_uuid'] = $_SESSION['domain_uuid'];
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$array['call_center_agents'][0]['call_center_agent_uuid'] = $call_center_agent_uuid;
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$array['call_center_agents'][0]['agent_name'] = $agent_name;
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$array['call_center_agents'][0]['agent_type'] = $agent_type;
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$array['call_center_agents'][0]['agent_call_timeout'] = $agent_call_timeout;
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$array['call_center_agents'][0]['user_uuid'] = $user_uuid;
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$array['call_center_agents'][0]['agent_id'] = $agent_id;
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$array['call_center_agents'][0]['agent_password'] = $agent_password;
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$array['call_center_agents'][0]['agent_contact'] = $agent_contact;
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$array['call_center_agents'][0]['agent_status'] = $agent_status;
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$array['call_center_agents'][0]['agent_no_answer_delay_time'] = $agent_no_answer_delay_time;
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$array['call_center_agents'][0]['agent_max_no_answer'] = $agent_max_no_answer;
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$array['call_center_agents'][0]['agent_wrap_up_time'] = $agent_wrap_up_time;
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$array['call_center_agents'][0]['agent_reject_delay_time'] = $agent_reject_delay_time;
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$array['call_center_agents'][0]['agent_busy_delay_time'] = $agent_busy_delay_time;
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$array['call_center_agents'][0]['agent_record'] = $agent_record;
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if (is_uuid($user_uuid)) {
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$array['users'][0]['domain_uuid'] = $_SESSION['domain_uuid'];
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$array['users'][0]['user_uuid'] = $user_uuid;
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$array['users'][0]['user_status'] = $agent_status;
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}
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//save to the data
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$database->app_name = 'call_center';
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$database->app_uuid = '95788e50-9500-079e-2807-fd530b0ea370';
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$database->save($array);
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//syncrhonize configuration
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save_call_center_xml();
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//clear the cache
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$cache = new cache;
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$cache->delete('configuration:callcenter.conf');
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//get and then set the complete agent_contact with the call_timeout and when necessary confirm
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//if you change this variable, also change resources/switch.php
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$confirm = "group_confirm_file=custom/press_1_to_accept_this_call.wav,group_confirm_key=1,group_confirm_read_timeout=2000,leg_timeout=".$agent_call_timeout;
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if(strstr($agent_contact, '}') === FALSE) {
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//not found
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if(stristr($agent_contact, 'sofia/gateway') === FALSE) {
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//add the call_timeout
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$agent_contact = "{call_timeout=".$agent_call_timeout.",sip_invite_domain=".$_SESSION['domain_name']."}".$agent_contact;
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}
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else {
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//add the call_timeout and confirm
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$agent_contact = "{".$confirm.",call_timeout=".$agent_call_timeout.",sip_invite_domain=".$_SESSION['domain_name']."}".$agent_contact;
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}
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}
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else {
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$position = strrpos($agent_contact, "}");
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$first = substr($agent_contact, 0, $position);
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$last = substr($agent_contact, $position);
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//add call_timeout and sip_invite_domain, only if missing
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$call_timeout = (stristr($agent_contact, 'call_timeout') === FALSE) ? ',call_timeout='.$agent_call_timeout : null;
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$sip_invite_domain = (stristr($agent_contact, 'sip_invite_domain') === FALSE) ? ',sip_invite_domain='.$_SESSION['domain_name'] : null;
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//compose
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if(stristr($agent_contact, 'sofia/gateway') === FALSE) {
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$agent_contact = $first.$sip_invite_domain.$call_timeout.$last;
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}
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else {
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$agent_contact = $first.','.$confirm.$sip_invite_domain.$call_timeout.$last;
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}
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}
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//add the agent
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//setup the event socket connection
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$esl = event_socket::create();
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//add the agent using event socket
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if ($esl->connected()) {
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//add the agent
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$cmd = "callcenter_config agent add ".$call_center_agent_uuid." '".$agent_type."'";
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$response = event_socket::api($cmd);
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usleep(200);
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//agent set contact
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$cmd = "callcenter_config agent set contact ".$call_center_agent_uuid." '".$agent_contact."'";
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$response = event_socket::api($cmd);
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usleep(200);
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//agent set status
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$cmd = "callcenter_config agent set status ".$call_center_agent_uuid." '".$agent_status."'";
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$response = event_socket::api($cmd);
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usleep(200);
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//agent set reject_delay_time
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$cmd = 'callcenter_config agent set reject_delay_time '.$call_center_agent_uuid.' '. $agent_reject_delay_time;
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$response = event_socket::api($cmd);
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usleep(200);
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//agent set busy_delay_time
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$cmd = 'callcenter_config agent set busy_delay_time '.$call_center_agent_uuid.' '.$agent_busy_delay_time;
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$response = event_socket::api($cmd);
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//agent set no_answer_delay_time
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$cmd = 'callcenter_config agent set no_answer_delay_time '.$call_center_agent_uuid.' '.$agent_no_answer_delay_time;
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$response = event_socket::api($cmd);
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//agent set max_no_answer
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$cmd = 'callcenter_config agent set max_no_answer '.$call_center_agent_uuid.' '.$agent_max_no_answer;
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$response = event_socket::api($cmd);
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//agent set wrap_up_time
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$cmd = 'callcenter_config agent set wrap_up_time '.$call_center_agent_uuid.' '.$agent_wrap_up_time;
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$response = event_socket::api($cmd);
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}
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//redirect the user
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if (isset($action)) {
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if ($action == "add") {
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message::add($text['message-add']);
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}
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if ($action == "update") {
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message::add($text['message-update']);
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}
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header("Location: call_center_agents.php");
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return;
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}
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} //(is_array($_POST) && empty($_POST["persistformvar"]))
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//initialize the destinations object
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$destination = new destinations;
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//pre-populate the form
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if (!empty($_GET["id"]) && is_uuid($_GET["id"]) && empty($_POST["persistformvar"])) {
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$call_center_agent_uuid = $_GET["id"];
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$sql = "select ";
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$sql .= "call_center_agent_uuid, ";
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$sql .= "user_uuid, ";
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$sql .= "agent_name, ";
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$sql .= "agent_type, ";
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$sql .= "agent_call_timeout, ";
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$sql .= "agent_id, ";
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$sql .= "agent_password, ";
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$sql .= "agent_status, ";
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$sql .= "agent_contact, ";
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$sql .= "agent_no_answer_delay_time, ";
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$sql .= "agent_max_no_answer, ";
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$sql .= "agent_wrap_up_time, ";
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$sql .= "agent_reject_delay_time, ";
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$sql .= "agent_busy_delay_time, ";
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$sql .= "agent_record ";
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$sql .= "from v_call_center_agents ";
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$sql .= "where domain_uuid = :domain_uuid ";
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$sql .= "and call_center_agent_uuid = :call_center_agent_uuid ";
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$parameters['domain_uuid'] = $_SESSION['domain_uuid'];
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$parameters['call_center_agent_uuid'] = $call_center_agent_uuid;
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$row = $database->select($sql, $parameters, 'row');
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if (!empty($row)) {
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$call_center_agent_uuid = $row["call_center_agent_uuid"];
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$user_uuid = $row["user_uuid"];
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$agent_name = $row["agent_name"];
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$agent_type = $row["agent_type"];
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$agent_call_timeout = $row["agent_call_timeout"];
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$agent_id = $row["agent_id"];
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$agent_password = $row["agent_password"];
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$agent_status = $row["agent_status"];
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$agent_contact = $row["agent_contact"];
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$agent_no_answer_delay_time = $row["agent_no_answer_delay_time"];
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$agent_max_no_answer = $row["agent_max_no_answer"];
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$agent_wrap_up_time = $row["agent_wrap_up_time"];
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$agent_reject_delay_time = $row["agent_reject_delay_time"];
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$agent_busy_delay_time = $row["agent_busy_delay_time"];
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$agent_record = $row["agent_record"];
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//$agent_logout = $row["agent_logout"];
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}
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unset($sql, $parameters, $row);
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}
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//set default values
|
|
if (empty($agent_type)) { $agent_type = "callback"; }
|
|
if (empty($agent_call_timeout)) { $agent_call_timeout = "20"; }
|
|
if (empty($agent_max_no_answer)) { $agent_max_no_answer = "0"; }
|
|
if (empty($agent_wrap_up_time)) { $agent_wrap_up_time = "10"; }
|
|
if (empty($agent_no_answer_delay_time)) { $agent_no_answer_delay_time = "30"; }
|
|
if (empty($agent_reject_delay_time)) { $agent_reject_delay_time = "90"; }
|
|
if (empty($agent_busy_delay_time)) { $agent_busy_delay_time = "90"; }
|
|
|
|
//create token
|
|
$object = new token;
|
|
$token = $object->create($_SERVER['PHP_SELF']);
|
|
|
|
//show the header
|
|
if ($action == "add") {
|
|
$document['title'] = $text['title-call_center_agent_add'];
|
|
}
|
|
if ($action == "update") {
|
|
$document['title'] = $text['title-call_center_agent_edit'];
|
|
}
|
|
|
|
//include the header
|
|
require_once "resources/header.php";
|
|
|
|
//show the content
|
|
echo "<form method='post' name='frm' id='frm' onsubmit=''>\n";
|
|
|
|
echo "<div class='action_bar' id='action_bar'>\n";
|
|
echo " <div class='heading'>";
|
|
if ($action == "add") {
|
|
echo "<b>".$text['header-call_center_agent_add']."</b>";
|
|
}
|
|
if ($action == "update") {
|
|
echo "<b>".$text['header-call_center_agent_edit']."</b>";
|
|
}
|
|
echo "</div>\n";
|
|
echo " <div class='actions'>\n";
|
|
echo button::create(['type'=>'button','label'=>$text['button-back'],'icon'=>$settings->get('theme', 'button_icon_back'),'id'=>'btn_back','link'=>'call_center_agents.php']);
|
|
echo button::create(['type'=>'submit','label'=>$text['button-save'],'icon'=>$settings->get('theme', 'button_icon_save'),'id'=>'btn_save','style'=>'margin-left: 15px;']);
|
|
echo " </div>\n";
|
|
echo " <div style='clear: both;'></div>\n";
|
|
echo "</div>\n";
|
|
|
|
echo "<div class='card'>\n";
|
|
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
|
echo "<tr>\n";
|
|
echo "<td width='30%' class='vncellreq' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-agent_name']."\n";
|
|
echo "</td>\n";
|
|
echo "<td width='70%' class='vtable' align='left'>\n";
|
|
echo " <input class='formfld' type='text' name='agent_name' maxlength='255' value=\"".escape($agent_name)."\" />\n";
|
|
echo "<br />\n";
|
|
echo $text['description-agent_name']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-type']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo " <input class='formfld' type='text' name='agent_type' maxlength='255' value=\"".escape($agent_type)."\" pattern='^(callback|uuid-standby)$'>\n";
|
|
echo "<br />\n";
|
|
echo $text['description-type']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-call_timeout']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo " <input class='formfld' type='number' name='agent_call_timeout' maxlength='255' min='1' step='1' value='".escape($agent_call_timeout)."'>\n";
|
|
echo "<br />\n";
|
|
echo $text['description-call_timeout']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo " <tr>";
|
|
echo " <td class='vncell' valign='top'>".$text['label-username']."</td>";
|
|
echo " <td class='vtable' align='left'>";
|
|
echo " <select name=\"user_uuid\" class='formfld' style='width: auto;'>\n";
|
|
echo " <option value=\"\"></option>\n";
|
|
foreach ($users as $field) {
|
|
echo " <option value='".escape($field['user_uuid'])."' ".(!empty($user_uuid) && $user_uuid == $field['user_uuid'] ? "selected='selected'" : null).">".escape($field['username'])."</option>\n";
|
|
}
|
|
echo " </select>";
|
|
unset($users);
|
|
echo " <br>\n";
|
|
echo " ".!empty($text['description-users'])."\n";
|
|
echo " </td>";
|
|
echo " </tr>";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-agent_id']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo " <input class='formfld' type='number' name='agent_id' id='agent_id' maxlength='255' min='1' step='1' value='".escape($agent_id)."'>\n";
|
|
echo "<br />\n";
|
|
echo $text['description-agent_id']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-agent_password']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo " <input class='formfld password' type='password' name='agent_password' autocomplete='off' onmouseover=\"this.type='text';\" onfocus=\"this.type='text';\" onmouseout=\"if (!\$(this).is(':focus')) { this.type='password'; }\" onblur=\"this.type='password';\" maxlength='255' min='1' step='1' value='".escape($agent_password)."'>\n";
|
|
echo "<br />\n";
|
|
echo $text['description-agent_password']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncellreq' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-contact']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo $destination->select('user_contact', 'agent_contact', ($agent_contact ?? null));
|
|
echo "<br />\n";
|
|
echo $text['description-contact']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-status']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo " <select class='formfld' name='agent_status'>\n";
|
|
echo " <option value=''></option>\n";
|
|
echo " <option value='Logged Out' ".(!empty($agent_status) && $agent_status == "Logged Out" ? "selected='selected'" : null).">".$text['option-logged_out']."</option>\n";
|
|
echo " <option value='Available' ".(!empty($agent_status) && $agent_status == "Available" ? "selected='selected'" : null).">".$text['option-available']."</option>\n";
|
|
echo " <option value='Available (On Demand)' ".(!empty($agent_status) && $agent_status == "Available (On Demand)" ? "selected='selected'" : null).">".$text['option-available_on_demand']."</option>\n";
|
|
echo " <option value='On Break' ".(!empty($agent_status) && $agent_status == "On Break" ? "selected='selected'" : null).">".$text['option-on_break']."</option>\n";
|
|
echo " </select>\n";
|
|
echo "<br />\n";
|
|
echo $text['description-status']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-no_answer_delay_time']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo " <input class='formfld' type='number' name='agent_no_answer_delay_time' maxlength='255' min='0' step='1' value='".escape($agent_no_answer_delay_time)."'>\n";
|
|
echo "<br />\n";
|
|
echo $text['description-no_answer_delay_time']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-max_no_answer']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo " <input class='formfld' type='number' name='agent_max_no_answer' maxlength='255' min='0' step='1' value='".escape($agent_max_no_answer)."'>\n";
|
|
echo "<br />\n";
|
|
echo $text['description-max_no_answer']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-wrap_up_time']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo " <input class='formfld' type='number' name='agent_wrap_up_time' maxlength='255' min='0' step='1' value='".escape($agent_wrap_up_time)."'>\n";
|
|
echo "<br />\n";
|
|
echo $text['description-wrap_up_time']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-reject_delay_time']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo " <input class='formfld' type='number' name='agent_reject_delay_time' maxlength='255' min='0' step='1' value='".escape($agent_reject_delay_time)."'>\n";
|
|
echo "<br />\n";
|
|
echo $text['description-reject_delay_time']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-busy_delay_time']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo " <input class='formfld' type='number' name='agent_busy_delay_time' maxlength='255' min='1' step='1' value='".escape($agent_busy_delay_time)."'>\n";
|
|
echo "<br />\n";
|
|
echo $text['description-busy_delay_time']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
|
echo " ".$text['label-record_template']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
if ($input_toggle_style_switch) {
|
|
echo " <span class='switch'>\n";
|
|
}
|
|
echo " <select class='formfld' id='agent_record' name='agent_record'>\n";
|
|
echo " <option value='true' ".($agent_record === true ? "selected='selected'" : null).">".$text['option-true']."</option>\n";
|
|
echo " <option value='false' ".($agent_record === false ? "selected='selected'" : null).">".$text['option-false']."</option>\n";
|
|
echo " </select>\n";
|
|
if ($input_toggle_style_switch) {
|
|
echo " <span class='slider'></span>\n";
|
|
echo " </span>\n";
|
|
}
|
|
echo "<br />\n";
|
|
echo $text['description-record_template']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
|
|
/*
|
|
echo "<tr>\n";
|
|
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
|
|
echo " ".$text['label-agent_logout']."\n";
|
|
echo "</td>\n";
|
|
echo "<td class='vtable' align='left'>\n";
|
|
echo " <input class='formfld' type='text' name='agent_logout' maxlength='255' value='".escape($agent_logout)."'>\n";
|
|
echo "<br />\n";
|
|
echo $text['description-agent_logout']."\n";
|
|
echo "</td>\n";
|
|
echo "</tr>\n";
|
|
*/
|
|
|
|
echo "</table>";
|
|
echo "</div>\n";
|
|
echo "<br /><br />";
|
|
|
|
if ($action == "update") {
|
|
echo "<input type='hidden' name='call_center_agent_uuid' value='".escape($call_center_agent_uuid)."'>\n";
|
|
}
|
|
echo "<input type='hidden' name='".$token['name']."' value='".$token['hash']."'>\n";
|
|
|
|
echo "</form>";
|
|
|
|
//include the footer
|
|
require_once "resources/footer.php";
|
|
|
|
?>
|