Files
fusionpbx/app/switch/resources/scripts/directory.lua
frytimo 271e6c1441 Fix two character directory name lookup (#7356)
When the directory name set the extension is two characters such as DJ or Yu, the lookup will fail to match the name. This will adjust the script so that the first and last name will match on the number of characters in the directory.
2025-04-23 14:48:02 -06:00

464 lines
18 KiB
Lua

-- directory.lua
-- Part of FusionPBX
-- Copyright (C) 2012-2017 Mark J Crane <markjcrane@fusionpbx.com>
-- All rights reserved.
--
-- Redistribution and use in source and binary forms, with or without
-- modification, are permitted provided that the following conditions are met:
--
-- 1. Redistributions of source code must retain the above copyright notice,
-- this list of conditions and the following disclaimer.
--
-- 2. Redistributions in binary form must reproduce the above copyright
-- notice, this list of conditions and the following disclaimer in the
-- documentation and/or other materials provided with the distribution.
--
-- THIS SOFTWARE IS PROVIDED ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES,
-- INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
-- AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
-- AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
-- OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
-- SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
-- INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
-- CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
-- ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
-- POSSIBILITY OF SUCH DAMAGE.
--set the defaults
digit_max_length = 3;
timeout_pin = 5000;
max_tries = 3;
digit_timeout = 5000;
search_limit = 3;
search_count = 0;
--include config.lua
require "resources.functions.config";
--connect to the database
local Database = require "resources.functions.database";
dbh = Database.new('system');
--include json library
local json
if (debug["sql"]) then
json = require "resources.functions.lunajson"
end
--include functions
require "resources.functions.format_ringback"
--settings
require "resources.functions.settings";
settings = settings(domain_uuid);
storage_type = "";
storage_path = "";
if (settings['voicemail'] ~= nil) then
if (settings['voicemail']['storage_type'] ~= nil) then
if (settings['voicemail']['storage_type']['text'] ~= nil) then
storage_type = settings['voicemail']['storage_type']['text'];
end
end
if (settings['voicemail']['speak_mod'] ~= nil) then
if (settings['voicemail']['speak_mod']['text'] ~= nil) then
speak_mod = settings['voicemail']['speak_mod']['text'];
end
end
if (settings['voicemail']['speak_voice'] ~= nil) then
if (settings['voicemail']['speak_voice']['text'] ~= nil) then
speak_voice = settings['voicemail']['speak_voice']['text'];
end
end
if (settings['voicemail']['storage_path'] ~= nil) then
if (settings['voicemail']['storage_path']['text'] ~= nil) then
storage_path = settings['voicemail']['storage_path']['text'];
storage_path = storage_path:gsub("${domain_name}", domain_name);
storage_path = storage_path:gsub("${voicemail_id}", voicemail_id);
storage_path = storage_path:gsub("${voicemail_dir}", voicemail_dir);
end
end
end
--prepare the api object
api = freeswitch.API();
--get the session variables
if ( session:ready() ) then
--answer the session
session:answer();
--give time for the call to be ready
session:streamFile("silence_stream://1000");
--get the domain info
domain_name = session:getVariable("domain_name");
domain_uuid = session:getVariable("domain_uuid");
--get the timeout destination
timeout_destination = session:getVariable("timeout_destination");
--get the previous menu location
previous_menu = session:getVariable("rdnis");
--set the sounds path for the language, dialect and voice
default_language = session:getVariable("default_language");
default_dialect = session:getVariable("default_dialect");
default_voice = session:getVariable("default_voice");
if (not default_language) then default_language = 'en'; end
if (not default_dialect) then default_dialect = 'us'; end
if (not default_voice) then default_voice = 'callie'; end
--directory recording prompt
directory_prompt = session:getVariable("directory_prompt");
--set ringback
directory_ringback = format_ringback(session:getVariable("ringback"));
session:setVariable("ringback", directory_ringback);
session:setVariable("transfer_ringback", directory_ringback);
--set the sounds path for the language, dialect and voice
session:setVariable("instant_ringback", "true");
session:setVariable("ignore_early_media", "true");
--define the sounds directory
sounds_dir = session:getVariable("sounds_dir");
sounds_dir = sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice;
end
--set the voicemail_dir
voicemail_dir = settings['switch']['voicemail']['dir'].."/default/"..domain_name;
if (debug["info"]) then
freeswitch.consoleLog("notice", "[directory] voicemail_dir: " .. voicemail_dir .. "\n");
end
--get the domain_uuid
if (domain_uuid == nil) then
if (domain_name ~= nil) then
local sql = "SELECT domain_uuid FROM v_domains ";
sql = sql .. "WHERE domain_name = :domain_name";
local params = {domain_name = domain_name};
if (debug["sql"]) then
freeswitch.consoleLog("notice", "[directory] SQL: " .. sql .. "; params: " .. json.encode(params) .. "\n");
end
dbh:query(sql, params, function(rows)
domain_uuid = string.lower(rows["domain_uuid"]);
end);
end
end
--define the explode function
require "resources.functions.explode"
--define a function to convert dialpad letters to numbers
function dialpad_to_digit(letter)
letter = string.lower(letter);
if (letter == "a" or letter == "b" or letter == "c") then
digit = "2";
elseif (letter == "d" or letter == "e" or letter == "f") then
digit = "3";
elseif (letter == "g" or letter == "h" or letter == "i") then
digit = "4";
elseif (letter == "j" or letter == "k" or letter == "l") then
digit = "5";
elseif (letter == "m" or letter == "n" or letter == "o") then
digit = "6";
elseif (letter == "p" or letter == "q" or letter == "r" or letter == "s") then
digit = "7";
elseif (letter == "t" or letter == "u" or letter == "v") then
digit = "8";
elseif (letter == "w" or letter == "x" or letter == "y" or letter == "z") then
digit = "9";
else
digit = "0";
end
return digit;
end
--print(dialpad_to_digit("m"));
--define table_count
function table_count(T)
local count = 0
for _ in pairs(T) do count = count + 1 end
return count
end
--define the trim function
require "resources.functions.trim"
--check if a file exists
require "resources.functions.file_exists"
--define select_entry function
function select_entry()
dtmf_digits = "";
digit_timeout = "500";
max_digits = 1;
max_tries = 1;
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/directory/dir-to_select_entry.wav", "", "\\d+|\\*");
if (string.len(dtmf_digits) == 0 and dtmf_digits~="*") then
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/voicemail/vm-press.wav", "", "\\d+|\\*");
end
if (string.len(dtmf_digits) == 0 and dtmf_digits~="*") then
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/digits/1.wav", "", "\\d+|\\*");
end
if (string.len(dtmf_digits) == 0 and dtmf_digits~="*") then
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/directory/dir-for_next.wav", "", "\\d+|\\*");
end
if (string.len(dtmf_digits) == 0 and dtmf_digits~="*") then
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/voicemail/vm-press.wav", "", "\\d+|\\*");
end
if (string.len(dtmf_digits) == 0 and dtmf_digits~="*") then
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/digits/6.wav", "", "\\d+|\\*");
end
if (string.len(dtmf_digits) == 0 and dtmf_digits~="*") then
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/ivr/ivr-to_return_to_previous_menu.wav", "", "\\d+|\\*");
end
if (string.len(dtmf_digits) == 0 and dtmf_digits~="*") then
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/voicemail/vm-press.wav", "", "\\d+|\\*");
end
if (string.len(dtmf_digits) == 0 and dtmf_digits~="*") then
digit_timeout = "5000";
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/digits/star.wav", "", "\\d+|\\*");
end
return dtmf_digits;
end
--define prompt_for_name function
function prompt_for_name()
dtmf_digits = "";
min_digits=0; max_digits=3; max_tries=3; digit_timeout = "5000";
directory_prompt = directory_prompt or sounds_dir.."/directory/dir-enter_person_first_or_last.wav";
session:setVariable("read_terminator_used", "");
dtmf_digits = session:read(min_digits, max_digits, directory_prompt, digit_timeout, "#*");
--allow exit to previous menu
if (session:getVariable("read_terminator_used")) then
terminator = session:getVariable("read_terminator_used");
if (terminator == "*") then
session:execute("transfer",previous_menu);
end
end
return dtmf_digits;
end
--define the directory_search function
function directory_search()
--get the digits for the name
dtmf_digits = prompt_for_name();
--show the dtmf digits
freeswitch.consoleLog("notice", "[directory] first 3 letters of first or last name: " .. dtmf_digits .. "\n");
--loop through the extensions to find matches
search_dtmf_digits = dtmf_digits;
found = false;
for key,row in pairs(directory) do
--if (row.first_name and row.last_name) then
-- freeswitch.consoleLog("notice", "[directory] ext: " .. row.extension .. " context " .. row.context .. " name " .. row.first_name .. " "..row.first_name_digits.." ".. row.last_name .. " "..row.last_name_digits.." "..row.directory_exten_visible.."\n");
--else
-- freeswitch.consoleLog("notice", "[directory] ext: " .. row.extension .. " context " .. row.context .. "\n");
--end
if (search_dtmf_digits == row.last_name_digits) or (search_dtmf_digits == row.first_name_digits) then
if (row.first_name) then
--play the recorded name
if (storage_type == "base64") then
local dbh = Database.new('system', 'base64/read')
local sql = [[SELECT * FROM v_voicemails
WHERE domain_uuid = :domain_uuid
AND voicemail_id = :voicemail_id]];
local params = {domain_uuid = domain_uuid, voicemail_id = row.extension};
if (debug["sql"]) then
freeswitch.consoleLog("notice", "[directory] SQL: " .. sql .. "; params: " .. json.encode(params) .. "\n");
end
dbh:query(sql, params, function(field)
--set the voicemail message path
file_location = voicemail_dir.."/"..row.extension.."/recorded_name.wav";
--save the recording to the file system
if (string.len(field["voicemail_name_base64"]) > 32) then
--include the file io
local file = require "resources.functions.file"
--write decoded string to file
file.write_base64(file_location, field["voicemail_name_base64"]);
end
--play the recorded name
if (file_exists(file_location)) then
session:streamFile(file_location);
else
--announce the first and last names
if (row.first_name ~= nil and row.first_name ~= '') then
if (speak_mod ~= nil and speak_voice ~= nil) then
session:execute("speak", speak_mod.."|"..speak_voice.."|"..row.first_name);
else
session:execute("say", default_language.." name_spelled iterated "..row.first_name);
end
end
--session:execute("sleep", "500");
if (row.last_name ~= nil and row.last_name ~= '') then
if (speak_mod ~= nil and speak_voice ~= nil) then
session:execute("speak", speak_mod.."|"..speak_voice.."|"..row.last_name);
else
session:execute("say", default_language.." name_spelled iterated "..row.last_name);
end
end
end
end);
dbh:release()
elseif (storage_type == "http_cache") then
file_location = storage_path.."/"..row.extension.."/recorded_name.wav";
if (file_exists(file_location)) then
session:streamFile(file_location);
end
else
if (debug["info"]) then
freeswitch.consoleLog("notice", "[directory] path: "..voicemail_dir.."/"..row.extension.."/recorded_name.wav\n");
end
if (file_exists(voicemail_dir.."/"..row.extension.."/recorded_name.wav")) then
session:streamFile(voicemail_dir.."/"..row.extension.."/recorded_name.wav");
else
--announce the first and last names
if (row.first_name ~= nil and row.first_name ~= '') then
if (speak_mod ~= nil and speak_voice ~= nil) then
session:execute("speak",speak_mod.."|"..speak_voice.."|"..row.first_name);
else
session:execute("say", default_language.." name_spelled iterated "..row.first_name);
end
end
if (row.last_name ~= nil and row.last_name ~= '') then
--session:execute("sleep", "500");
if (speak_mod ~= nil and speak_voice ~= nil) then
session:execute("speak",speak_mod.."|"..speak_voice.."|"..row.last_name);
else
session:execute("say", default_language.." name_spelled iterated "..row.last_name);
end
end
end
end
--announce the extension number
--if (row.directory_exten_visible == "false") then
--invisible extension number
if (row.extension ~= nil and row.extension ~= '' and row.directory_exten_visible == "true") then
session:streamFile(sounds_dir.."/directory/dir-at_extension.wav");
session:execute("say", default_language.." NAME_SPELLED iterated "..row.extension);
end
--select this entry press 1
dtmf_digits = select_entry();
--if 1 is pressed then transfer the call
if (dtmf_digits == "1") then
session:execute("transfer", row.extension.." XML "..row.context);
end
--if * is pressed, transfer to referred extension
if (dtmf_digits == "*") then
session:execute("transfer",previous_menu);
end
end
found = true;
end
end
if (found ~= true) then
session:streamFile(sounds_dir.."/directory/dir-no_matching_results.wav");
end
search_count = search_count + 1;
if (search_count < search_limit) then
directory_search();
end
end
--get the extensions from the database
local sql = "SELECT * FROM v_extensions WHERE domain_uuid = :domain_uuid AND enabled = 'true' AND (directory_visible is null or directory_visible = 'true') ORDER BY directory_first_name, effective_caller_id_name asc; ";
local params = {domain_uuid = domain_uuid};
if (debug["sql"]) then
freeswitch.consoleLog("notice", "[directory] SQL: " .. sql .. "; params: " .. json.encode(params) .. "\n");
end
x = 1;
directory = {}
dbh:query(sql, params, function(row)
--show all key value pairs
--for key, val in pairs(row) do
-- freeswitch.consoleLog("notice", "[directory] Key: " .. key .. " Value: " .. val .. "\n");
--end
--add the entire row to the directory table array
--directory[x] = row;
--variables
effective_caller_id_name = row.effective_caller_id_name;
if (row.directory_first_name ~= nil) and (row.directory_first_name ~= "") then
first_name = row.directory_first_name;
last_name = row.directory_last_name;
else
if (string.len(effective_caller_id_name) > 0) then
name = effective_caller_id_name;
name_table = explode(" ",name);
first_name = name_table[1];
last_name = name_table[2];
end
end
--get the digits
if (first_name) then
--freeswitch.consoleLog("notice", "[directory] first_name: --" .. first_name .. "--\n");
if (string.len(first_name) > 0) then
first_name_digits = dialpad_to_digit(string.sub(first_name, 1, 1));
end
if (string.len(first_name) > 1) then
first_name_digits = first_name_digits .. dialpad_to_digit(string.sub(first_name, 2, 2));
end
if (string.len(first_name) > 2) then
first_name_digits = first_name_digits .. dialpad_to_digit(string.sub(first_name, 3, 3));
end
end
if (last_name) then
if (string.len(last_name) > 0) then
--freeswitch.consoleLog("notice", "[directory] last_name: --" .. last_name .. "--\n");
if (string.len(last_name) > 0) then
last_name_digits = dialpad_to_digit(string.sub(last_name, 1, 1));
end
if (string.len(last_name) > 1) then
last_name_digits = last_name_digits..dialpad_to_digit(string.sub(last_name, 2, 2));
end
if (string.len(last_name) > 2) then
last_name_digits = last_name_digits..dialpad_to_digit(string.sub(last_name, 3, 3));
end
end
end
--add the row to the array
--freeswitch.consoleLog("notice", "[directory] extension="..row.extension..",context="..row.user_context..",first_name="..name_table[1]..",last_name="..name_table[2]..",first_name_digits="..first_name_digits..",last_name_digits="..last_name_digits..",directory_exten_visible="..row.directory_exten_visible.."\n");
table.insert(directory, {extension=row.extension,context=row.user_context,first_name=first_name,last_name=last_name,first_name_digits=first_name_digits,last_name_digits=last_name_digits,directory_exten_visible=row.directory_exten_visible});
--increment x
x = x + 1;
end);
--call the directory search function
if (session:ready()) then
directory_search();
end
--timeout action
if (timeout_destination == nil) then
session:streamFile(sounds_dir.."/voicemail/vm-goodbye.wav");
else
session:execute("transfer", timeout_destination.." XML "..row.context);
end
--notes
--session:execute("say", "en name_spelled pronounced mark");
--<action application="say" data="en name_spelled iterated ${destination_number}"/>
--session:execute("say", "en number iterated 12345");
--session:execute("say", "en number pronounced 1001");
--session:execute("say", "en short_date_time pronounced [timestamp]");
--session:execute("say", "en CURRENT_TIME pronounced CURRENT_TIME");
--session:execute("say", "en CURRENT_DATE pronounced CURRENT_DATE");
--session:execute("say", "en CURRENT_DATE_TIME pronounced CURRENT_DATE_TIME");