Files
fusionpbx/app/call_centers/resources/classes/call_center.php
frytimo adfc4cc469 Create more documentation (#7627)
* Documentation, format class, no modification.
2025-11-18 18:33:07 -07:00

687 lines
25 KiB
PHP

<?php
/*
FusionPBX
Version: MPL 1.1
The contents of this file are subject to the Mozilla Public License Version
1.1 (the "License"); you may not use this file except in compliance with
the License. You may obtain a copy of the License at
http://www.mozilla.org/MPL/
Software distributed under the License is distributed on an "AS IS" basis,
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
for the specific language governing rights and limitations under the
License.
The Original Code is FusionPBX
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
Copyright (C) 2015 - 2023
All Rights Reserved.
Contributor(s):
Mark J Crane <markjcrane@fusionpbx.com>
*/
/**
* cache class provides an abstracted cache
*/
//define the call center class
class call_center {
/**
* declare constant variables
*/
const app_name = 'call_center';
const app_uuid = '95788e50-9500-079e-2807-fd530b0ea370';
/**
* Domain UUID set in the constructor. This can be passed in through the $settings_array associative array or set
* in the session global array
*
* @var string
*/
public $domain_uuid;
/**
* define public variables
*/
public $call_center_queue_uuid;
public $dialplan_uuid;
public $queue_name;
public $queue_description;
public $destination_number;
public $queue_cc_exit_keys;
public $queue_cid_prefix;
public $queue_greeting;
public $queue_timeout_action;
/**
* Set in the constructor. Must be a database object and cannot be null.
*
* @var database Database Object
*/
private $database;
/**
* User UUID set in the constructor. This can be passed in through the $settings_array associative array or set in
* the session global array
*
* @var string
*/
private $user_uuid;
/**
* Domain name set in the constructor. This can be passed in through the $settings_array associative array or set
* in the session global array
*
* @var string
*/
private $domain_name;
/**
* declare private variables
*/
private $permission_prefix;
private $list_page;
private $table;
private $uuid_prefix;
/**
* Initializes the object with provided settings.
*
* @param array $setting_array Optional array containing domain and user UUIDs, and database instance.
* If not provided, default values from session will be used.
* Database instance will be created if it is not set in the array.
*/
public function __construct(array $setting_array = []) {
//set domain and user UUIDs
$this->domain_uuid = $setting_array['domain_uuid'] ?? $_SESSION['domain_uuid'] ?? '';
$this->domain_name = $setting_array['domain_name'] ?? $_SESSION['domain_name'] ?? '';
$this->user_uuid = $setting_array['user_uuid'] ?? $_SESSION['user_uuid'] ?? '';
//set objects
$this->database = $setting_array['database'] ?? database::new();
}
/**
* Saves or updates the dial plan.
*
* This method first checks if a previous dial plan exists. If it does, it is deleted.
* Then, a new dial plan array is built with the necessary settings and conditions.
* The new dial plan is then saved to the database.
*
* @return void
*/
public function dialplan() {
//delete previous dialplan
if (is_uuid($this->dialplan_uuid)) {
//build delete array
$array['dialplans'][0]['dialplan_uuid'] = $this->dialplan_uuid;
$array['dialplans'][0]['domain_uuid'] = $this->domain_uuid;
$array['dialplan_details'][0]['dialplan_uuid'] = $this->dialplan_uuid;
$array['dialplan_details'][0]['domain_uuid'] = $this->domain_uuid;
//grant temporary permissions
$p = permissions::new();
$p->add('dialplan_delete', 'temp');
$p->add('dialplan_detail_delete', 'temp');
//execute delete
$this->database->delete($array);
unset($array);
//revoke temporary permissions
$p->delete('dialplan_delete', 'temp');
$p->delete('dialplan_detail_delete', 'temp');
}
//build the dialplan array
$dialplan["app_uuid"] = "95788e50-9500-079e-2807-fd530b0ea370";
$dialplan["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_name"] = ($this->queue_name != '') ? $this->queue_name : format_phone($this->destination_number);
$dialplan["dialplan_number"] = $this->destination_number;
$dialplan["dialplan_context"] = $this->domain_name;
$dialplan["dialplan_continue"] = false;
$dialplan["dialplan_order"] = "210";
$dialplan["dialplan_enabled"] = true;
$dialplan["dialplan_description"] = $this->queue_description;
$dialplan_detail_order = 10;
//add the public condition
$y = 1;
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "condition";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "\${caller_id_name}";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "^([^#]+#)(.*)$";
$dialplan["dialplan_details"][$y]["dialplan_detail_break"] = "never";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "1";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "set";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "caller_id_name=$2";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "1";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "condition";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "destination_number";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "^" . $this->destination_number . "\$";
$dialplan["dialplan_details"][$y]["dialplan_detail_break"] = "";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "answer";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "set";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "hangup_after_bridge=true";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
if (!empty($this->queue_cid_prefix)) {
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "set";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "effective_caller_id_name=" . $this->queue_cid_prefix . "#\${caller_id_name}";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
}
if (!empty($this->queue_greeting)) {
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "sleep";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "1000";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
}
if (!empty($this->queue_greeting)) {
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "playback";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "" . $this->queue_greeting;
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
}
if (!empty($this->queue_cc_exit_keys)) {
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "set";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "cc_exit_keys=" . $this->queue_cc_exit_keys;
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
}
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "callcenter";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = $this->queue_name . '@' . $this->domain_name;
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
if (!empty($this->queue_timeout_action)) {
$action_array = explode(":", $this->queue_timeout_action);
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = $action_array[0];
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = substr($this->queue_timeout_action, strlen($action_array[0]) + 1, strlen($this->queue_timeout_action));
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
}
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "hangup";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
//prepare the array
$array["dialplans"][0] = $dialplan;
//add temporary permissions
$p = permissions::new();
$p->add("dialplan_add", 'temp');
$p->add("dialplan_detail_add", 'temp');
$p->add("dialplan_edit", 'temp');
$p->add("dialplan_detail_edit", 'temp');
//save the dialplan
$this->database->save($array);
$dialplan_response = $this->database->message;
$this->dialplan_uuid = $dialplan_response['uuid'];
unset($array);
//remove temporary permissions
$p->delete("dialplan_add", 'temp');
$p->delete("dialplan_detail_add", 'temp');
$p->delete("dialplan_edit", 'temp');
$p->delete("dialplan_detail_edit", 'temp');
//build call center queue update array
$array['call_center_queues'][0]['call_center_queue_uuid'] = $this->call_center_queue_uuid;
$array['call_center_queues'][0]['dialplan_uuid'] = $this->dialplan_uuid;
//grant temporary permissions
$p = permissions::new();
$p->add('call_center_queue_edit', 'temp');
//execute update
$this->database->save($array);
unset($array);
//revoke temporary permissions
$p->delete('call_center_queue_edit', 'temp');
//clear the cache
$cache = new cache;
$cache->delete("dialplan:" . $this->domain_name);
//return the dialplan_uuid
return $dialplan_response;
}
/**
* Deletes one or more records.
*
* @param array $records An array of record IDs to delete, where each ID is an associative array
* containing 'uuid' and 'checked' keys. The 'checked' value indicates
* whether the corresponding checkbox was checked for deletion.
*
* @return void No return value; this method modifies the database state and sets a message.
*/
public function delete_queues($records) {
//assign private variables
$this->permission_prefix = 'call_center_queue_';
$this->list_page = 'call_center_queues.php';
$this->table = 'call_center_queues';
$this->uuid_prefix = 'call_center_queue_';
if (permission_exists($this->permission_prefix . 'delete')) {
//add multi-lingual support
$language = new text;
$text = $language->get();
//validate the token
$token = new token;
if (!$token->validate($_SERVER['PHP_SELF'])) {
message::add($text['message-invalid_token'], 'negative');
header('Location: ' . $this->list_page);
exit;
}
//delete multiple records
if (is_array($records) && @sizeof($records) != 0) {
//filter out unchecked, build where clause for below
foreach ($records as $x => $record) {
if (!empty($record['checked']) && $record['checked'] == 'true' && is_uuid($record['uuid'])) {
$uuids[] = $record['uuid'];
}
}
//get necessary details
if (is_array($uuids) && @sizeof($uuids) != 0) {
$sql = "select " . $this->uuid_prefix . "uuid as uuid, dialplan_uuid, queue_name, queue_extension from v_" . $this->table . " ";
$sql .= "where domain_uuid = :domain_uuid ";
$sql .= "and " . $this->uuid_prefix . "uuid in ('" . implode("','", $uuids) . "') ";
$parameters['domain_uuid'] = $this->domain_uuid;
$rows = $this->database->select($sql, $parameters, 'all');
if (is_array($rows) && @sizeof($rows) != 0) {
foreach ($rows as $row) {
$call_center_queues[$row['uuid']]['dialplan_uuid'] = $row['dialplan_uuid'];
$call_center_queues[$row['uuid']]['queue_name'] = $row['queue_name'];
$call_center_queues[$row['uuid']]['queue_extension'] = $row['queue_extension'];
}
}
unset($sql, $parameters, $rows, $row);
}
//build the delete array
$x = 0;
foreach ($call_center_queues as $call_center_queue_uuid => $call_center_queue) {
$array[$this->table][$x][$this->uuid_prefix . 'uuid'] = $call_center_queue_uuid;
$array[$this->table][$x]['domain_uuid'] = $this->domain_uuid;
$array['dialplans'][$x]['dialplan_uuid'] = $call_center_queue['dialplan_uuid'];
$array['dialplans'][$x]['domain_uuid'] = $this->domain_uuid;
$array['dialplan_details'][$x]['dialplan_uuid'] = $call_center_queue['dialplan_uuid'];
$array['dialplan_details'][$x]['domain_uuid'] = $this->domain_uuid;
$array['call_center_tiers'][$x][$this->uuid_prefix . 'uuid'] = $call_center_queue_uuid;
$array['call_center_tiers'][$x]['domain_uuid'] = $this->domain_uuid;
$x++;
$array['call_center_tiers'][$x]['queue_name'] = $call_center_queue['queue_extension'] . "@" . $this->domain_name;
$array['call_center_tiers'][$x]['domain_uuid'] = $this->domain_uuid;
$x++;
}
//delete the checked rows
if (is_array($array) && @sizeof($array) != 0) {
//setup the event socket connection
$esl = event_socket::create();
//delete the queue in the switch
if ($esl->is_connected()) {
foreach ($uuids as $uuid) {
$cmd = "callcenter_config queue unload " . $call_center_queues[$uuid]['queue_extension'] . "@" . $this->domain_name;
$response = event_socket::api($cmd);
}
}
//grant temporary permissions
$p = permissions::new();
$p->add('call_center_tier_delete', 'temp');
$p->add('dialplan_delete', 'temp');
$p->add('dialplan_detail_delete', 'temp');
//execute delete
$this->database->delete($array);
unset($array);
//revoke temporary permissions
$p->delete('call_center_tier_delete', 'temp');
$p->delete('dialplan_delete', 'temp');
$p->delete('dialplan_detail_delete', 'temp');
//clear the cache
$cache = new cache;
$cache->delete("dialplan:" . $this->domain_name);
remove_config_from_cache('configuration:callcenter.conf');
//clear the destinations session array
if (isset($_SESSION['destinations']['array'])) {
unset($_SESSION['destinations']['array']);
}
//synchronize configuration
save_call_center_xml();
//apply settings reminder
$_SESSION["reload_xml"] = true;
//set message
message::add($text['message-delete']);
}
unset($records);
}
}
}
/**
* Deletes multiple call center agents.
*
* @param array $records A list of records to delete, where each record is an associative array containing a 'uuid'
* key.
*
* @return void
*/
public function delete_agents($records) {
//assign private variables
$this->permission_prefix = 'call_center_agent_';
$this->list_page = 'call_center_agents.php';
$this->table = 'call_center_agents';
$this->uuid_prefix = 'call_center_agent_';
if (permission_exists($this->permission_prefix . 'delete')) {
//add multi-lingual support
$language = new text;
$text = $language->get();
//validate the token
$token = new token;
if (!$token->validate($_SERVER['PHP_SELF'])) {
message::add($text['message-invalid_token'], 'negative');
header('Location: ' . $this->list_page);
exit;
}
//delete multiple records
if (is_array($records) && @sizeof($records) != 0) {
//filter out unchecked
foreach ($records as $x => $record) {
if (!empty($record['checked']) && $record['checked'] == 'true' && is_uuid($record['uuid'])) {
$uuids[] = $record['uuid'];
}
}
//build the delete array
if (is_array($uuids) && @sizeof($uuids) != 0) {
foreach ($uuids as $x => $uuid) {
$array[$this->table][$x][$this->uuid_prefix . 'uuid'] = $uuid;
$array[$this->table][$x]['domain_uuid'] = $this->domain_uuid;
$array['call_center_tiers'][$x]['call_center_agent_uuid'] = $uuid;
$array['call_center_tiers'][$x]['domain_uuid'] = $this->domain_uuid;
}
}
//delete the checked rows
if (is_array($array) && @sizeof($array) != 0) {
//setup the event socket connection
$esl = event_socket::create();
//delete the agent in the switch
if ($esl->is_connected()) {
foreach ($uuids as $uuid) {
event_socket::async("callcenter_config agent del $uuid");
}
}
//grant temporary permissions
$p = permissions::new();
$p->add('call_center_tier_delete', 'temp');
//execute delete
$this->database->delete($array);
unset($array);
//revoke temporary permissions
$p->delete('call_center_tier_delete', 'temp');
//synchronize configuration
save_call_center_xml();
remove_config_from_cache('configuration:callcenter.conf');
//set message
message::add($text['message-delete']);
}
unset($records);
}
}
}
/**
* Copies one or more records
*
* @param array $records An array of record IDs to delete, where each ID is an associative array
* containing 'uuid' and 'checked' keys. The 'checked' value indicates
* whether the corresponding checkbox was checked for deletion.
*
* @return void No return value; this method modifies the database state and sets a message.
*/
public function copy_queues($records) {
//assign private variables
$this->permission_prefix = 'call_center_queue_';
$this->list_page = 'call_center_queues.php';
$this->table = 'call_center_queues';
$this->uuid_prefix = 'call_center_queue_';
if (permission_exists($this->permission_prefix . 'add')) {
//add multi-lingual support
$language = new text;
$text = $language->get();
//validate the token
$token = new token;
if (!$token->validate($_SERVER['PHP_SELF'])) {
message::add($text['message-invalid_token'], 'negative');
header('Location: ' . $this->list_page);
exit;
}
//copy the checked records
if (is_array($records) && @sizeof($records) != 0) {
//get checked records
foreach ($records as $x => $record) {
if (!empty($record['checked']) && $record['checked'] == 'true' && is_uuid($record['uuid'])) {
$uuids[] = $record['uuid'];
}
}
//create insert array from existing data
if (is_array($uuids) && @sizeof($uuids) != 0) {
//primary table
$sql = "select * from v_" . $this->table . " ";
$sql .= "where " . $this->uuid_prefix . "uuid in ('" . implode("','", $uuids) . "') ";
$rows = $this->database->select($sql, null, 'all');
if (is_array($rows) && @sizeof($rows) != 0) {
$y = 0;
foreach ($rows as $x => $row) {
$new_call_center_queue_uuid = uuid();
$new_dialplan_uuid = uuid();
//convert boolean values to a string
foreach ($row as $key => $value) {
if (gettype($value) == 'boolean') {
$value = $value ? 'true' : 'false';
$row[$key] = $value;
}
}
//copy data
$array[$this->table][$x] = $row;
//overwrite
$array[$this->table][$x][$this->uuid_prefix . 'uuid'] = $new_call_center_queue_uuid;
$array[$this->table][$x]['dialplan_uuid'] = $new_dialplan_uuid;
$array[$this->table][$x]['queue_description'] = trim($row['queue_description'] . ' (' . $text['label-copy'] . ')');
//call center tiers sub table
$sql_2 = "select * from v_call_center_tiers where call_center_queue_uuid = :call_center_queue_uuid";
$parameters_2['call_center_queue_uuid'] = $row['call_center_queue_uuid'];
$rows_2 = $this->database->select($sql_2, $parameters_2, 'all');
if (is_array($rows_2) && @sizeof($rows_2) != 0) {
foreach ($rows_2 as $row_2) {
//copy data
$array['call_center_tiers'][$y] = $row_2;
//overwrite
$array['call_center_tiers'][$y]['call_center_tier_uuid'] = uuid();
$array['call_center_tiers'][$y]['call_center_queue_uuid'] = $new_call_center_queue_uuid;
$y++;
}
}
unset($sql_2, $parameters_2, $rows_2, $row_2);
//call center queue dialplan record
$sql_3 = "select * from v_dialplans where dialplan_uuid = :dialplan_uuid";
$parameters_3['dialplan_uuid'] = $row['dialplan_uuid'];
$dialplan = $this->database->select($sql_3, $parameters_3, 'row');
if (is_array($dialplan) && @sizeof($dialplan) != 0) {
//convert boolean values to a string
foreach ($dialplan as $key => $value) {
if (gettype($value) == 'boolean') {
$value = $value ? 'true' : 'false';
$dialplan[$key] = $value;
}
}
//copy data
$array['dialplans'][$x] = $dialplan;
//overwrite
$array['dialplans'][$x]['dialplan_uuid'] = $new_dialplan_uuid;
$dialplan_xml = $dialplan['dialplan_xml'];
$dialplan_xml = str_replace($row['call_center_queue_uuid'], $new_call_center_queue_uuid, $dialplan_xml); //replace source call_center_queue_uuid with new
$dialplan_xml = str_replace($dialplan['dialplan_uuid'], $new_dialplan_uuid, $dialplan_xml); //replace source dialplan_uuid with new
$array['dialplans'][$x]['dialplan_xml'] = $dialplan_xml;
$array['dialplans'][$x]['dialplan_description'] = trim($dialplan['dialplan_description'] . ' (' . $text['label-copy'] . ')');
}
unset($sql_3, $parameters_3, $dialplan);
}
}
unset($sql, $parameters, $rows, $row);
}
//save the changes and set the message
if (is_array($array) && @sizeof($array) != 0) {
//grant temporary permissions
$p = permissions::new();
$p->add('call_center_tier_add', 'temp');
$p->add('dialplan_add', 'temp');
//save the array
$this->database->save($array);
unset($array);
//revoke temporary permissions
$p->delete('call_center_tier_add', 'temp');
$p->delete('dialplan_add', 'temp');
//apply settings reminder
$_SESSION["reload_xml"] = true;
//clear the cache
$cache = new cache;
$cache->delete("dialplan:" . $this->domain_name);
//set message
message::add($text['message-copy']);
}
unset($records);
}
}
} //method
} //class
/*
$o = new call_center;
$c->domain_uuid = "";
$c->dialplan_uuid = "";
$c->queue_name = "";
$c->queue_cid_prefix = "";
$c->queue_timeout_action = "";
$c->queue_description = "";
$c->destination_number = "";
$c->queue_cc_exit_keys = "";
$c->dialplan();
*/