Many improvements to voicemail when exiting the voicemail ivr say good bye, notify when the message is below the minimum length, record message menu 1 to listen to the recording, 2 to save the recording and 3 to re-record, and other enhancements.

This commit is contained in:
Mark Crane
2013-01-03 07:58:13 +00:00
parent d5d91dfb35
commit eb4453d3f4

View File

@@ -216,10 +216,8 @@
actions = {}
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-person.wav"});
--pronounce the voicemail_id
table.insert(actions, {app="say.number.pronounced",data=voicemail_id});
table.insert(actions, {app="say.number.iterated",data=voicemail_id});
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-not_available.wav"});
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-record_message.wav"});
table.insert(actions, {app="tone_stream",data="L=1;%(1000, 0, 640)"});
end
--record your message at the tone press any key or stop talking to end the recording
if (name == "record_message") then
@@ -227,6 +225,27 @@
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-record_message.wav"});
table.insert(actions, {app="tone_stream",data="L=1;%(1000, 0, 640)"});
end
--to listen to the recording press 1
if (name == "to_listen_to_recording") then
actions = {}
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-listen_to_recording.wav"});
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-press.wav"});
table.insert(actions, {app="playAndGetDigits",data="digits/1.wav"});
end
--to save the recording press 2
if (name == "to_save_recording") then
actions = {}
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-save_recording.wav"});
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-press.wav"});
table.insert(actions, {app="playAndGetDigits",data="digits/2.wav"});
end
--to rerecord press 3
if (name == "to_rerecord") then
actions = {}
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-rerecord.wav"});
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-press.wav"});
table.insert(actions, {app="playAndGetDigits",data="digits/3.wav"});
end
--You have zero new messages
if (name == "new_messages") then
actions = {}
@@ -412,6 +431,11 @@
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-press.wav"});
table.insert(actions, {app="playAndGetDigits",data="digits/7.wav"});
end
--Message deleted
if (name == "message_deleted") then
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-message.wav"});
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-deleted.wav"});
end
--To return the call now press 5
if (name == "return_call") then
actions = {}
@@ -448,9 +472,20 @@
--Message saved
if (name == "message_saved") then
actions = {}
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-message.wav"})
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-saved.wav"})
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-message.wav"});
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-saved.wav"});
end
--Your recording is below the minimal acceptable length, please try again.
if (name == "too_small") then
actions = {}
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-too-small.wav"});
end
--Goodbye
if (name == "goodbye") then
actions = {}
table.insert(actions, {app="playAndGetDigits",data="voicemail/vm-goodbye.wav"});
end
--if actions table exists then process it
if (actions) then
--set default values
@@ -475,6 +510,8 @@
end
elseif (row.app == "say.number.pronounced") then
session:say(row.data, "en", "number", "pronounced");
elseif (row.app == "say.number.iterated") then
session:say(row.data, "en", "number", "iterated");
else
session:execute(row.app, row.data);
end
@@ -493,40 +530,39 @@
end
end
--get the voicemail settings from the database
--get the voicemail settings
if (voicemail_id ~= nil) then
sql = [[SELECT * FROM v_voicemails
WHERE domain_uuid = ']] .. domain_uuid ..[['
AND voicemail_id = ']] .. voicemail_id ..[['
AND voicemail_enabled = 'true' ]];
if (debug["sql"]) then
freeswitch.consoleLog("notice", "[voicemail] SQL: " .. sql .. "\n");
end
status = dbh:query(sql, function(row)
voicemail_uuid = string.lower(row["voicemail_uuid"]);
voicemail_password = row["voicemail_password"];
greeting_id = row["greeting_id"];
voicemail_mail_to = row["voicemail_mail_to"];
voicemail_attach_file = row["voicemail_attach_file"];
voicemail_local_after_email = row["voicemail_local_after_email"];
end);
--get the information from the database
sql = [[SELECT * FROM v_voicemails
WHERE domain_uuid = ']] .. domain_uuid ..[['
AND voicemail_id = ']] .. voicemail_id ..[['
AND voicemail_enabled = 'true' ]];
if (debug["sql"]) then
freeswitch.consoleLog("notice", "[voicemail] SQL: " .. sql .. "\n");
end
status = dbh:query(sql, function(row)
voicemail_uuid = string.lower(row["voicemail_uuid"]);
voicemail_password = row["voicemail_password"];
greeting_id = row["greeting_id"];
voicemail_mail_to = row["voicemail_mail_to"];
voicemail_attach_file = row["voicemail_attach_file"];
voicemail_local_after_email = row["voicemail_local_after_email"];
end);
--set default values
if (string.len(voicemail_local_after_email) == 0) then
voicemail_local_after_email = "true";
end
if (string.len(voicemail_attach_file) == 0) then
voicemail_attach_file = "true";
end
end
--leave a voicemail
if (voicemail_action == "save") then
--save the recording
function record_message()
--record your message at the tone press any key or stop talking to end the recording
result = macro(session, "record_message", 200);
--voicemail prompt
if (string.len(greeting_id) > 0) then
--play the greeting
session:streamFile(voicemail_dir.."/"..voicemail_id.."/greeting_"..greeting_id..".wav");
--record your message at the tone press any key or stop talking to end the recording
result = macro(session, "record_message", 200);
else
--if there is no greeting then play digits of the voicemail_id
result = macro(session, "person_not_available_record_message", 200);
end
--set the epoch
--start epoch
start_epoch = os.time();
freeswitch.consoleLog("notice", "[voicemail] start epoch: " .. start_epoch .. "\n");
@@ -539,13 +575,7 @@
result = session:recordFile(voicemail_dir.."/"..voicemail_id.."/msg_"..uuid..".wav", max_len_seconds, silence_threshold, silence_seconds);
--session:execute("record", voicemail_dir.."/"..uuid.." 180 200");
--set the message waiting event
local event = freeswitch.Event("message_waiting");
event:addHeader("MWI-Messages-Waiting", "yes");
event:addHeader("MWI-Message-Account", "sip:"..voicemail_id.."@"..domain_name);
event:fire();
--set the epoch
--stop epoch
stop_epoch = os.time();
freeswitch.consoleLog("notice", "[voicemail] start epoch: " .. stop_epoch .. "\n");
@@ -554,6 +584,83 @@
message_length_formatted = format_seconds(message_length);
freeswitch.consoleLog("notice", "[voicemail] message length: " .. message_length .. "\n");
--if the recording is below the minmal length then re-record the message
if (message_length < 4) then
if (session:ready()) then
--your recording is below the minimal acceptable length, please try again
macro(session, "too_small", 200);
--record your message at the tone
record_message();
end
end
--record menu 1 listen to the recording, 2 save the recording, 3 re-record
record_menu();
end
--record message menu
function record_menu()
--clear the dtmf digits variable
dtmf_digits = '';
--to listen to the recording press 1
if (string.len(dtmf_digits) == 0) then
dtmf_digits = macro(session, "to_listen_to_recording", 200, '');
end
--to save the recording press 2
if (string.len(dtmf_digits) == 0) then
dtmf_digits = macro(session, "to_save_recording", 200, '');
end
--to re-record press 3
if (string.len(dtmf_digits) == 0) then
dtmf_digits = macro(session, "to_rerecord", 3000, '');
end
--process the dtmf
if (dtmf_digits == "1") then
--listen to the recording
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, tries, timeout, "#", voicemail_dir.."/"..voicemail_id.."/msg_"..uuid..".wav", "", "\\d+", 1000);
--record menu 1 listen to the recording, 2 save the recording, 3 re-record
record_menu();
elseif (dtmf_digits == "2") then
--save the message
macro(session, "message_saved", 200, '');
macro(session, "goodbye", 200, '');
--hangup the call
session:hangup();
elseif (dtmf_digits == "3") then
--rerecord the message
record_message();
elseif (dtmf_digits == "*") then
--hangup
macro(session, "goodbye", 200, '');
session:hangup();
else
if (session:ready()) then
record_menu();
end
end
end
--leave a voicemail
if (voicemail_action == "save") then
--voicemail prompt
if (string.len(greeting_id) > 0) then
--play the greeting
session:streamFile(voicemail_dir.."/"..voicemail_id.."/greeting_"..greeting_id..".wav");
else
--if there is no greeting then play digits of the voicemail_id
result = macro(session, "person_not_available_record_message", 200);
end
--save the recording
record_message();
--set the message waiting event
local event = freeswitch.Event("message_waiting");
event:addHeader("MWI-Messages-Waiting", "yes");
event:addHeader("MWI-Message-Account", "sip:"..voicemail_id.."@"..domain_name);
event:fire();
--send the email with the voicemail recording attached
if (string.len(voicemail_mail_to) > 3) then
message = [[<font face=arial>
@@ -672,6 +779,7 @@ function main_menu ()
elseif (dtmf_digits == "0") then
session:transfer("0", "XML", context);
elseif (dtmf_digits == "*") then
macro(session, "goodbye", 200, '');
session:hangup();
else
if (session:ready()) then
@@ -739,33 +847,73 @@ function listen_to_recording (message_number, uuid, created_epoch, caller_id_nam
end
end
function message_saved(uuid)
--delete from the database
sql = [[UPDATE v_voicemail_messages SET message_status = 'saved'
WHERE domain_uuid = ']] .. domain_uuid ..[['
AND voicemail_message_uuid = ']] .. uuid ..[[']];
if (debug["sql"]) then
freeswitch.consoleLog("notice", "[voicemail] SQL: " .. sql .. "\n");
--voicemail count if zero new messages set the mwi to no
function message_waiting()
if (voicemail_id ~= nil) then
sql = [[SELECT count(*) as new_messages FROM v_voicemail_messages
WHERE domain_uuid = ']] .. domain_uuid ..[['
AND voicemail_uuid = ']] .. voicemail_uuid ..[['
AND (message_status is null or message_status = '') ]];
if (debug["sql"]) then
freeswitch.consoleLog("notice", "[voicemail] SQL: " .. sql .. "\n");
end
status = dbh:query(sql, function(row)
if (row["new_messages"] == "0") then
--send the message waiting event
local event = freeswitch.Event("message_waiting");
event:addHeader("MWI-Messages-Waiting", "no");
event:addHeader("MWI-Message-Account", "sip:"..voicemail_id.."@"..domain_name);
event:fire();
else
--set the message waiting event
local event = freeswitch.Event("message_waiting");
event:addHeader("MWI-Messages-Waiting", "yes");
event:addHeader("MWI-Message-Account", "sip:"..voicemail_id.."@"..domain_name);
event:fire();
end
end);
end
dbh:query(sql);
end
end
function delete_recording(uuid)
--delete the file
os.remove(voicemail_dir.."/"..voicemail_id.."/msg_"..uuid..".wav");
--delete from the database
sql = [[DELETE FROM v_voicemail_messages
WHERE domain_uuid = ']] .. domain_uuid ..[['
AND voicemail_message_uuid = ']] .. uuid ..[[']];
if (debug["sql"]) then
freeswitch.consoleLog("notice", "[voicemail] SQL: " .. sql .. "\n");
end
dbh:query(sql);
end
--delete the recording
function delete_recording(uuid)
--delete the file
os.remove(voicemail_dir.."/"..voicemail_id.."/msg_"..uuid..".wav");
--delete from the database
sql = [[DELETE FROM v_voicemail_messages
WHERE domain_uuid = ']] .. domain_uuid ..[['
AND voicemail_message_uuid = ']] .. uuid ..[[']];
if (debug["sql"]) then
freeswitch.consoleLog("notice", "[voicemail] SQL: " .. sql .. "\n");
end
dbh:query(sql);
--message deleted
macro(session, "message_deleted", 200, '');
--check the message waiting status
message_waiting();
end
function return_call(destination)
session:transfer(destination, "XML", context);
end
--save the message
function message_saved(uuid)
--delete from the database
sql = [[UPDATE v_voicemail_messages SET message_status = 'saved'
WHERE domain_uuid = ']] .. domain_uuid ..[['
AND voicemail_message_uuid = ']] .. uuid ..[[']];
if (debug["sql"]) then
freeswitch.consoleLog("notice", "[voicemail] SQL: " .. sql .. "\n");
end
dbh:query(sql);
--check the message waiting status
message_waiting();
end
--return the call
function return_call(destination)
--check the message waiting status
message_waiting();
--transfer the call
session:transfer(destination, "XML", context);
end
function menu_messages (message_status)
--set default values