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Update call_center_agent_status.php

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FusionPBX
2018-04-01 01:11:17 -06:00
committed by GitHub
parent df9a43b094
commit a90b7231cd
1 changed files with 14 additions and 9 deletions
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23
app/call_centers/call_center_agent_status.php
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@@ -67,6 +67,11 @@
//get the http post values and set them as php variables
if (count($_POST) > 0) {
//debug info
//echo "<pre>\n";
//print_r($_POST);
//echo "</pre>\n";
foreach($_POST['agents'] as $row) {
if (strlen($row['agent_status']) > 0) {
//agent set status
@@ -76,7 +81,7 @@
$sql = "update v_users set ";
$sql .= "user_status = '".$row['agent_status']."' ";
$sql .= "where domain_uuid = '".$domain_uuid."' ";
$sql .= "and username = '".$row['agent_name']."' ";
$sql .= "and user_uuid = '".$row['user_uuid']."' ";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
}
@@ -97,20 +102,20 @@
//echo $cmd."\n";
//set the agent status to available and assign the agent to the queue with the tier
if (isset($row['queue_name']) && $row['agent_status'] == 'Available') {
if (isset($row['queue_uuid']) && $row['agent_status'] == 'Available') {
//set the call center status
//$cmd = "api callcenter_config agent set status ".$row['agent_name']."@".$_SESSION['domain_name']." '".$row['agent_status']."'";
//$response = event_socket_request($fp, $cmd);
//assign the agent to the queue
$cmd = "api callcenter_config tier add ".$row['queue_name']." ".$row['agent_uuid']." 1 1";
$cmd = "api callcenter_config tier add ".$row['queue_uuid']." ".$row['agent_uuid']." 1 1";
//echo $cmd."<br />\n";
$response = event_socket_request($fp, $cmd);
}
//un-assign the agent from the queue
if (isset($row['queue_name']) && $row['agent_status'] == 'Logged Out') {
$cmd = "api callcenter_config tier del ".$row['queue_name']." ".$row['agent_uuid'];
if (isset($row['queue_uuid']) && $row['agent_status'] == 'Logged Out') {
$cmd = "api callcenter_config tier del ".$row['queue_uuid']." ".$row['agent_uuid'];
//echo $cmd."<br />\n";
$response = event_socket_request($fp, $cmd);
}
@@ -186,13 +191,12 @@
}
//increment x
$x++;
}
//debug info
//echo "<pre>\n";
//print_r($agents);
//echo "</pre>\n";
echo "<pre>\n";
print_r($agents);
echo "</pre>\n";
//set the row style
$c = 0;
@@ -268,6 +272,7 @@
$html .= " <td valign='middle' class='".$row_style[$c]."' nowrap='nowrap'>";
$html .= " <input type='hidden' name='agents[".$x."][queue_name]' id='queue_".$x."_name' value='".$queue['queue_name']."'>\n";
$html .= " <input type='hidden' name='agents[".$x."][agent_name]' id='agent_".$x."_name' value='".$row['agent_name']."'>\n";
$html .= " <input type='hidden' name='agents[".$x."][user_uuid]' id='agent_".$x."_name' value='".$row['user_uuid']."'>\n";
$html .= " <input type='hidden' name='agents[".$x."][queue_uuid]' id='queue_".$x."_uuid' value='".$queue['call_center_queue_uuid']."'>\n";
$html .= " <input type='hidden' name='agents[".$x."][agent_uuid]' id='agent_".$x."_uuid' value='".$row['call_center_agent_uuid']."'>\n";
//$html .= " <input type='radio' name='agents[".$x."][agent_status]' id='agent_".$x."_status_no_change' value='' checked='checked'>&nbsp;<label for='agent_".$x."_status_no_change'>".$text['option-no_change']."</label>&nbsp;\n";