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Add no answer, aloc, and busy to the extension summary.

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This commit is contained in:
Mark Crane
2014-12-25 19:00:14 +00:00
parent 08c70e72a0
commit 7d4b48c53a
1 changed files with 127 additions and 85 deletions
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212
app/xml_cdr/xml_cdr_extension_summary.php
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@@ -26,15 +26,104 @@
require_once "root.php";
require_once "resources/require.php";
require_once "resources/check_auth.php";
if (permission_exists('xml_cdr_view')) {
//access granted
}
else {
echo "access denied";
exit;
}
//check permisisions
require_once "resources/check_auth.php";
if (permission_exists('xml_cdr_view')) {
//access granted
}
else {
echo "access denied";
exit;
}
//get current extension info
$sql = "select ";
$sql .= "extension_uuid, ";
$sql .= "extension, ";
$sql .= "number_alias, ";
$sql .= "description ";
$sql .= "from ";
$sql .= "v_extensions ";
$sql .= "where ";
$sql .= "enabled = 'true' ";
$sql .= "and domain_uuid = '".$_SESSION['domain_uuid']."' ";
$sql .= "order by ";
$sql .= "extension asc";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
$result_count = count($result);
if ($result_count > 0) {
foreach($result as $row) {
$extensions[$row['extension']]['extension'] = $row['extension'];
$extensions[$row['extension']]['extension_uuid'] = $row['extension_uuid'];
$extensions[$row['extension']]['number_alias'] = $row['number_alias'];
$extensions[$row['extension']]['description'] = $row['description'];
}
}
unset ($sql, $prep_statement, $result, $row_count);
// create list of extensions for query below
foreach ($extensions as $extension => $blah) {
$ext_array[] = $extension;
}
$ext_list = implode("','", $ext_array);
//calculate the summary data
$sql = "select ";
$sql .= "caller_id_number, ";
$sql .= "destination_number, ";
$sql .= "billsec, ";
$sql .= "hangup_cause ";
$sql .= "from v_xml_cdr ";
$sql .= "where ";
$sql .= "domain_uuid = '".$_SESSION['domain_uuid']."' ";
$sql .= "and ( ";
$sql .= " caller_id_number in ('".$ext_list."') or ";
$sql .= " destination_number in ('".$ext_list."') ";
$sql .= ") ";
if (!$include_internal) {
$sql .= " and ( direction = 'inbound' or direction = 'outbound' ) ";
}
if (strlen($start_stamp_begin) == 0 && strlen($start_stamp_end) == 0) {
$sql .= "and start_stamp >= '".date('Y-m-d H:i:s.000', strtotime("-1 week"))."' "; // show last 7 days if no range specified
}
else if (strlen($start_stamp_begin) > 0 && strlen($start_stamp_end) > 0) { $sql .= " and start_stamp BETWEEN '".$start_stamp_begin.":00.000' AND '".$start_stamp_end.":59.999'"; }
else {
if (strlen($start_stamp_begin) > 0) { $sql .= " and start_stamp >= '".$start_stamp_begin.":00.000'"; }
if (strlen($start_stamp_end) > 0) { $sql .= " and start_stamp <= '".$start_stamp_end.":59.999'"; }
}
//echo $sql."<br><br>";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
$result_count = count($result);
if ($result_count > 0) {
foreach($result as $row) {
if ($summary[$row['destination_number']]['missed'] == null) {
$summary[$row['destination_number']]['missed'] = 0;
}
if (in_array($row['caller_id_number'], $ext_array)) {
$summary[$row['caller_id_number']]['outbound']['count']++;
$summary[$row['caller_id_number']]['outbound']['seconds'] += $row['billsec'];
}
if (in_array($row['destination_number'], $ext_array)) {
$summary[$row['destination_number']]['inbound']['count']++;
$summary[$row['destination_number']]['inbound']['seconds'] += $row['billsec'];
if ($row['billsec'] == "0") {
$summary[$row['destination_number']]['missed']++;
}
}
if ($row['hangup_cause'] == "NO_ANSWER") {
$summary[$row['destination_number']]['no_answer']++;
}
if ($row['hangup_cause'] == "USER_BUSY") {
$summary[$row['destination_number']]['busy']++;
}
} //end foreach
} //end if results
unset ($sql, $prep_statement, $result, $row_count);
//add multi-lingual support
require_once "app_languages.php";
@@ -45,7 +134,7 @@ else {
//additional includes
require_once "resources/header.php";
// retrieve submitted data
//retrieve submitted data
$start_stamp_begin = check_str($_REQUEST['start_stamp_begin']);
$start_stamp_end = check_str($_REQUEST['start_stamp_end']);
$include_internal = check_str($_REQUEST['include_internal']);
@@ -116,10 +205,8 @@ else {
echo " </tr>";
echo " <tr>";
echo " <td colspan='3' style='padding-top: 8px;' align='right'>";
echo " <input type='button' class='btn' value='".$text['button-reset']."' onclick=\"document.location.href='xml_cdr_extension_summary.php';\">\n";
echo " <input type='submit' class='btn' name='submit' value='".$text['button-update']."'>\n";
echo " </td>";
echo " </tr>";
echo "</table>";
@@ -128,105 +215,60 @@ else {
echo "<br /><br />";
}
// get current extension info
$sql = "select ";
$sql .= "extension_uuid, ";
$sql .= "extension, ";
$sql .= "number_alias ";
$sql .= "from ";
$sql .= "v_extensions ";
$sql .= "where ";
$sql .= "enabled = 'true' ";
$sql .= "and domain_uuid = '".$_SESSION['domain_uuid']."' ";
$sql .= "order by ";
$sql .= "extension asc";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
$result_count = count($result);
if ($result_count > 0) {
foreach($result as $row) {
$extensions[$row['extension']]['extension_uuid'] = $row['extension_uuid'];
$extensions[$row['extension']]['number_alias'] = $row['number_alias'];
}
}
unset ($sql, $prep_statement, $result, $row_count);
// create list of extensions for query below
foreach ($extensions as $extension => $blah) {
$ext_array[] = $extension;
}
$ext_list = implode("','", $ext_array);
// calculate the summary data
$sql = "select ";
$sql .= "caller_id_number, ";
$sql .= "destination_number, ";
$sql .= "billsec ";
$sql .= "from ";
$sql .= "v_xml_cdr ";
$sql .= "where ";
$sql .= "domain_uuid = '".$_SESSION['domain_uuid']."' ";
$sql .= "and ( ";
$sql .= " caller_id_number in ('".$ext_list."') or ";
$sql .= " destination_number in ('".$ext_list."') ";
$sql .= ") ";
if (!$include_internal) {
$sql .= " and ( direction = 'inbound' or direction = 'outbound' ) ";
}
if (strlen($start_stamp_begin) == 0 && strlen($start_stamp_end) == 0) {
$sql .= "and start_stamp >= '".date('Y-m-d H:i:s.000', strtotime("-1 week"))."' "; // show last 7 days if no range specified
}
else if (strlen($start_stamp_begin) > 0 && strlen($start_stamp_end) > 0) { $sql .= " and start_stamp BETWEEN '".$start_stamp_begin.":00.000' AND '".$start_stamp_end.":59.999'"; }
else {
if (strlen($start_stamp_begin) > 0) { $sql .= " and start_stamp >= '".$start_stamp_begin.":00.000'"; }
if (strlen($start_stamp_end) > 0) { $sql .= " and start_stamp <= '".$start_stamp_end.":59.999'"; }
}
//echo $sql."<br><br>";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
$result_count = count($result);
if ($result_count > 0) {
foreach($result as $row) {
if (in_array($row['caller_id_number'], $ext_array)) {
$summary[$row['caller_id_number']]['outbound']['count']++;
$summary[$row['caller_id_number']]['outbound']['seconds'] += $row['billsec'];
}
if (in_array($row['destination_number'], $ext_array)) {
$summary[$row['destination_number']]['inbound']['count']++;
$summary[$row['destination_number']]['inbound']['seconds'] += $row['billsec'];
}
} //end foreach
} //end if results
unset ($sql, $prep_statement, $result, $row_count);
//show the results
echo "<table xclass='tr_hover' width='100%' cellpadding='0' cellspacing='0' border='0'>\n";
echo " <tr>\n";
echo " <th>".$text['label-extension']."</th>\n";
echo " <th>".$text['label-number_alias']."</th>\n";
echo " <th>".$text['label-missed']."</th>\n";
echo " <th>".$text['label-no_answer']."</th>\n";
echo " <th>".$text['label-busy']."</th>\n";
echo " <th>".$text['label-aloc']."</th>\n";
echo " <th style='text-align: right;'>".$text['label-inbound_calls']."</th>\n";
echo " <th style='text-align: right;'>".$text['label-inbound_duration']."</th>\n";
echo " <th style='text-align: right;'>".$text['label-outbound_calls']."</th>\n";
echo " <th style='text-align: right;'>".$text['label-outbound_duration']."</th>\n";
echo " <th style='text-align: right;'>".$text['label-description']."</th>\n";
echo " </tr>\n";
$c = 0;
$row_style["0"] = "row_style0";
$row_style["1"] = "row_style1";
foreach ($extensions as $extension => $ext) {
$seconds['inbound'] = $summary[$extension]['inbound']['seconds'];
$seconds['outbound'] = $summary[$extension]['outbound']['seconds'];
if ($summary[$extension]['missed'] == null) {
$summary[$extension]['missed'] = 0;
}
if ($summary[$extension]['no_answer'] == null) {
$summary[$extension]['no_answer'] = 0;
}
if ($summary[$extension]['busy'] == null) {
$summary[$extension]['busy'] = 0;
}
//missed
$missed = $summary[$extension]['missed'];
//volume
$volume = $summary[$extension]['inbound']['seconds'] + $summary[$extension]['outbound']['seconds'];
//average length of call
$summary[$extension]['aloc'] = ($seconds['inbound'] + $seconds['outbound']) / ($volume - $missed);
$tr_link = "xhref='xml_cdr.php?'";
echo "<tr ".$tr_link.">\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$extension."</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$ext['number_alias']."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$summary[$extension]['missed']."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$summary[$extension]['no_answer']."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$summary[$extension]['busy']."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$summary[$extension]['aloc']."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."' style='text-align: right;'>&nbsp;".(($summary[$extension]['inbound']['count'] != '') ? $summary[$extension]['inbound']['count'] : "0")."</td>\n";
echo " <td valign='top' class='".$row_style[$c]."' style='text-align: right;'>".(($seconds['inbound'] != '') ? gmdate("G:i:s", $seconds['inbound']) : '0:00:00')."</td>\n";
echo " <td valign='top' class='".$row_style[$c]."' style='text-align: right;'>&nbsp;".(($summary[$extension]['outbound']['count'] != '') ? $summary[$extension]['outbound']['count'] : "0")."</td>\n";
echo " <td valign='top' class='".$row_style[$c]."' style='text-align: right;'>".(($seconds['outbound'] != '') ? gmdate("G:i:s", $seconds['outbound']) : '0:00:00')."</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$ext['description']."&nbsp;</td>\n";
echo "</tr>\n";
$c = ($c==0) ? 1 : 0;
}