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Update call_center_agent_edit.php

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FusionPBX
2016-10-05 03:44:55 -06:00
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parent 78d38090bc
commit 6302279b1e
1 changed files with 129 additions and 156 deletions
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285
app/call_centers/call_center_agent_edit.php
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@@ -17,23 +17,27 @@
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
Portions created by the Initial Developer are Copyright (C) 2008-2015
Portions created by the Initial Developer are Copyright (C) 2008-2016
the Initial Developer. All Rights Reserved.
Contributor(s):
Mark J Crane <markjcrane@fusionpbx.com>
Luis Daniel Lucio Quiroz <dlucio@okay.com.mx>
*/
require_once "root.php";
require_once "resources/require.php";
require_once "resources/check_auth.php";
if (permission_exists('call_center_agent_add') || permission_exists('call_center_agent_edit')) {
//access granted
}
else {
echo "access denied";
exit;
}
//includes
require_once "root.php";
require_once "resources/require.php";
require_once "resources/check_auth.php";
//check permissions
if (permission_exists('call_center_agent_add') || permission_exists('call_center_agent_edit')) {
//access granted
}
else {
echo "access denied";
exit;
}
//add multi-lingual support
$language = new text;
@@ -77,55 +81,60 @@ else {
}
//get http post variables and set them to php variables
if (count($_POST) > 0) {
if (is_array($_POST)) {
$call_center_agent_uuid = check_str($_POST["call_center_agent_uuid"]);
$agent_name = check_str($_POST["agent_name"]);
$agent_type = check_str($_POST["agent_type"]);
$agent_call_timeout = check_str($_POST["agent_call_timeout"]);
$agent_id = check_str($_POST["agent_id"]);
$agent_password = check_str($_POST["agent_password"]);
$agent_contact = check_str($_POST["agent_contact"]);
$agent_status = check_str($_POST["agent_status"]);
//$agent_logout = check_str($_POST["agent_logout"]);
$agent_contact = check_str($_POST["agent_contact"]);
$agent_no_answer_delay_time = check_str($_POST["agent_no_answer_delay_time"]);
$agent_max_no_answer = check_str($_POST["agent_max_no_answer"]);
$agent_wrap_up_time = check_str($_POST["agent_wrap_up_time"]);
$agent_reject_delay_time = check_str($_POST["agent_reject_delay_time"]);
$agent_busy_delay_time = check_str($_POST["agent_busy_delay_time"]);
//$agent_logout = check_str($_POST["agent_logout"]);
}
if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
//process the user data and save it to the database
if (count($_POST) > 0 && strlen($_POST["persistformvar"]) == 0) {
$msg = '';
//get the uuid from the POST
if ($action == "update") {
$call_center_agent_uuid = check_str($_POST["call_center_agent_uuid"]);
}
if ($action == "update") {
$call_center_agent_uuid = check_str($_POST["call_center_agent_uuid"]);
}
//check for all required data
//if (strlen($domain_uuid) == 0) { $msg .= $text['message-required']."domain_uuid<br>\n"; }
//if (strlen($agent_name) == 0) { $msg .= $text['message-required'].$text['label-agent_name']."<br>\n"; }
//if (strlen($agent_type) == 0) { $msg .= $text['message-required'].$text['label-type']."<br>\n"; }
//if (strlen($agent_call_timeout) == 0) { $msg .= $text['message-required'].$text['label-call_timeout']."<br>\n"; }
//if (strlen($agent_contact) == 0) { $msg .= $text['message-required'].$text['label-contact']."<br>\n"; }
//if (strlen($agent_status) == 0) { $msg .= $text['message-required'].$text['label-status']."<br>\n"; }
//if (strlen($agent_logout) == 0) { $msg .= $text['message-required'].$text['label-agent_logout']."<br>\n"; }
//if (strlen($agent_no_answer_delay_time) == 0) { $msg .= $text['message-required'].$text['label-no_answer_delay_time']."<br>\n"; }
//if (strlen($agent_max_no_answer) == 0) { $msg .= $text['message-required'].$text['label-max_no_answer']."<br>\n"; }
//if (strlen($agent_wrap_up_time) == 0) { $msg .= $text['message-required'].$text['label-wrap_up_time']."<br>\n"; }
//if (strlen($agent_reject_delay_time) == 0) { $msg .= $text['message-required'].$text['label-reject_delay_time']."<br>\n"; }
//if (strlen($agent_busy_delay_time) == 0) { $msg .= $text['message-required'].$text['label-busy_delay_time']."<br>\n"; }
if (strlen($msg) > 0 && strlen($_POST["persistformvar"]) == 0) {
require_once "resources/header.php";
require_once "resources/persist_form_var.php";
echo "<div align='center'>\n";
echo "<table><tr><td>\n";
echo $msg."<br />";
echo "</td></tr></table>\n";
persistformvar($_POST);
echo "</div>\n";
require_once "resources/footer.php";
return;
}
//check for all required data
$msg = '';
//if (strlen($call_center_agent_uuid) == 0) { $msg .= $text['message-required']." ".$text['label-call_center_agent_uuid']."<br>\n"; }
//if (strlen($domain_uuid) == 0) { $msg .= $text['message-required']." ".$text['label-domain_uuid']."<br>\n"; }
if (strlen($agent_name) == 0) { $msg .= $text['message-required']." ".$text['label-agent_name']."<br>\n"; }
if (strlen($agent_type) == 0) { $msg .= $text['message-required']." ".$text['label-agent_type']."<br>\n"; }
if (strlen($agent_call_timeout) == 0) { $msg .= $text['message-required']." ".$text['label-agent_call_timeout']."<br>\n"; }
//if (strlen($agent_id) == 0) { $msg .= $text['message-required']." ".$text['label-agent_id']."<br>\n"; }
if (strlen($agent_password) == 0) { $msg .= $text['message-required']." ".$text['label-agent_password']."<br>\n"; }
if (strlen($agent_status) == 0) { $msg .= $text['message-required']." ".$text['label-agent_status']."<br>\n"; }
if (strlen($agent_contact) == 0) { $msg .= $text['message-required']." ".$text['label-agent_contact']."<br>\n"; }
if (strlen($agent_no_answer_delay_time) == 0) { $msg .= $text['message-required']." ".$text['label-agent_no_answer_delay_time']."<br>\n"; }
if (strlen($agent_max_no_answer) == 0) { $msg .= $text['message-required']." ".$text['label-agent_max_no_answer']."<br>\n"; }
if (strlen($agent_wrap_up_time) == 0) { $msg .= $text['message-required']." ".$text['label-agent_wrap_up_time']."<br>\n"; }
if (strlen($agent_reject_delay_time) == 0) { $msg .= $text['message-required']." ".$text['label-agent_reject_delay_time']."<br>\n"; }
if (strlen($agent_busy_delay_time) == 0) { $msg .= $text['message-required']." ".$text['label-agent_busy_delay_time']."<br>\n"; }
//if (strlen($agent_logout) == 0) { $msg .= $text['message-required']." ".$text['label-agent_logout']."<br>\n"; }
if (strlen($msg) > 0 && strlen($_POST["persistformvar"]) == 0) {
require_once "resources/header.php";
require_once "resources/persist_form_var.php";
echo "<div align='center'>\n";
echo "<table><tr><td>\n";
echo $msg."<br />";
echo "</td></tr></table>\n";
persistformvar($_POST);
echo "</div>\n";
require_once "resources/footer.php";
return;
}
//get and then set the complete agent_contact with the call_timeout and when necessary confirm
//if you change this variable, also change resources/switch.php
@@ -158,14 +167,6 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
}
}
//set the user_status
$sql = "update v_users set ";
$sql .= "user_status = '".$agent_status."' ";
$sql .= "where domain_uuid = '".$domain_uuid."' ";
$sql .= "and username = '".$agent_name."' ";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
//add the agent
//setup the event socket connection
$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
@@ -201,96 +202,68 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
$response = event_socket_request($fp, $cmd);
}
//add or update the database
if ($_POST["persistformvar"] != "true") {
if ($action == "add") {
//add the agent to the database
//set the domain_uuid
$_POST["domain_uuid"] = $_SESSION["domain_uuid"];
//add the call_center_agent_uuid
if (strlen($_POST["call_center_agent_uuid"]) == 0) {
$call_center_agent_uuid = uuid();
$sql = "insert into v_call_center_agents ";
$sql .= "(";
$sql .= "domain_uuid, ";
$sql .= "call_center_agent_uuid, ";
$sql .= "agent_name, ";
$sql .= "agent_type, ";
$sql .= "agent_call_timeout, ";
$sql .= "agent_id, ";
$sql .= "agent_password, ";
$sql .= "agent_contact, ";
$sql .= "agent_status, ";
//$sql .= "agent_logout, ";
$sql .= "agent_no_answer_delay_time, ";
$sql .= "agent_max_no_answer, ";
$sql .= "agent_wrap_up_time, ";
$sql .= "agent_reject_delay_time, ";
$sql .= "agent_busy_delay_time ";
$sql .= ")";
$sql .= "values ";
$sql .= "(";
$sql .= "'$domain_uuid', ";
$sql .= "'$call_center_agent_uuid', ";
$sql .= "'$agent_name', ";
$sql .= "'$agent_type', ";
$sql .= "'$agent_call_timeout', ";
$sql .= "'$agent_id', ";
$sql .= "'$agent_password', ";
$sql .= "'$agent_contact', ";
$sql .= "'$agent_status', ";
//$sql .= "'$agent_logout', ";
$sql .= "'$agent_no_answer_delay_time', ";
$sql .= "'$agent_max_no_answer', ";
$sql .= "'$agent_wrap_up_time', ";
$sql .= "'$agent_reject_delay_time', ";
$sql .= "'$agent_busy_delay_time' ";
$sql .= ")";
$db->exec(check_sql($sql));
unset($sql);
$_POST["call_center_agent_uuid"] = $call_center_agent_uuid;
}
//syncrhonize configuration
save_call_center_xml();
remove_config_from_cache('configuration:callcenter.conf');
//get the user_uuid
$sql = "select user_uuid from v_users ";
$sql .= "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
$sql .= "and username = '".$agent_name."' ";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
foreach ($result as &$row) {
$user_uuid = $row["user_uuid"];
}
$_SESSION["message"] = $text['message-add'];
header("Location: call_center_agents.php");
return;
} //if ($action == "add")
//prepare the array
$array['call_center_agents'][] = $_POST;
$array['users'][0]['domain_uuid'] = $_SESSION['domain_uuid'];
$array['users'][0]['user_uuid'] = $user_uuid;
$array['users'][0]['user_status'] = $agent_status;
if ($action == "update") {
$sql = "update v_call_center_agents set ";
$sql .= "agent_name = '$agent_name', ";
$sql .= "agent_type = '$agent_type', ";
$sql .= "agent_call_timeout = '$agent_call_timeout', ";
$sql .= "agent_id = '$agent_id', ";
$sql .= "agent_password = '$agent_password', ";
$sql .= "agent_contact = '$agent_contact', ";
$sql .= "agent_status = '$agent_status', ";
//$sql .= "agent_logout = '$agent_logout', ";
$sql .= "agent_no_answer_delay_time = '$agent_no_answer_delay_time', ";
$sql .= "agent_max_no_answer = '$agent_max_no_answer', ";
$sql .= "agent_wrap_up_time = '$agent_wrap_up_time', ";
$sql .= "agent_reject_delay_time = '$agent_reject_delay_time', ";
$sql .= "agent_busy_delay_time = '$agent_busy_delay_time' ";
$sql .= "where domain_uuid = '$domain_uuid'";
$sql .= "and call_center_agent_uuid = '$call_center_agent_uuid'";
$db->exec(check_sql($sql));
unset($sql);
//save to the data
$orm = new orm;
//$orm->name('call_center_agents');
$orm->app_name = 'call_center_agents';
$orm->app_uuid = null;
if (strlen($call_center_agent_uuid) > 0) {
$orm->uuid($call_center_agent_uuid);
}
$orm->save($array);
$message = $orm->message;
//syncrhonize configuration
save_call_center_xml();
remove_config_from_cache('configuration:callcenter.conf');
//syncrhonize configuration
save_call_center_xml();
$_SESSION["message"] = $text['message-update'];
header("Location: call_center_agents.php");
return;
} //if ($action == "update")
} //if ($_POST["persistformvar"] != "true")
} //(count($_POST)>0 && strlen($_POST["persistformvar"]) == 0)
//clear the cache
remove_config_from_cache('configuration:callcenter.conf');
//redirect the user
if (isset($action)) {
if ($action == "add") {
$_SESSION["message"] = $text['message-add'];
}
if ($action == "update") {
$_SESSION["message"] = $text['message-update'];
}
header("Location: call_center_agents.php");
return;
}
} //(is_array($_POST) && strlen($_POST["persistformvar"]) == 0)
//initialize the destinations object
$destination = new destinations;
//pre-populate the form
if (count($_GET)>0 && $_POST["persistformvar"] != "true") {
$call_center_agent_uuid = $_GET["id"];
if (is_array($_GET) && $_POST["persistformvar"] != "true") {
$call_center_agent_uuid = check_str($_GET["id"]);
$sql = "select * from v_call_center_agents ";
$sql .= "where domain_uuid = '$domain_uuid' ";
$sql .= "and call_center_agent_uuid = '$call_center_agent_uuid' ";
@@ -298,20 +271,20 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
foreach ($result as &$row) {
$call_center_agent_uuid = $row["call_center_agent_uuid"];
$agent_name = $row["agent_name"];
$agent_type = $row["agent_type"];
$agent_call_timeout = $row["agent_call_timeout"];
$agent_id = $row["agent_id"];
$agent_password = $row["agent_password"];
$agent_contact = $row["agent_contact"];
$agent_status = $row["agent_status"];
//$agent_logout = $row["agent_logout"];
$agent_contact = $row["agent_contact"];
$agent_no_answer_delay_time = $row["agent_no_answer_delay_time"];
$agent_max_no_answer = $row["agent_max_no_answer"];
$agent_wrap_up_time = $row["agent_wrap_up_time"];
$agent_reject_delay_time = $row["agent_reject_delay_time"];
$agent_busy_delay_time = $row["agent_busy_delay_time"];
break; //limit to 1 row
//$agent_logout = $row["agent_logout"];
}
unset ($prep_statement);
}
@@ -334,6 +307,16 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
$document['title'] = $text['title-call_center_agent_edit'];
}
//get the list of users for this domain
$sql = "SELECT * FROM v_users ";
$sql .= "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
$sql .= "and user_enabled = 'true' ";
$sql .= "order by username asc ";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$users = $prep_statement->fetchAll(PDO::FETCH_NAMED);
unset($sql);
//javascript to check for duplicates
?>
<script language="javascript">
@@ -385,29 +368,19 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo " ".$text['label-agent_name']."\n";
echo "</td>\n";
echo "<td class='vtable' align='left'>\n";
//---- Begin Select List --------------------
$sql = "SELECT * FROM v_users ";
$sql .= "where domain_uuid = '$domain_uuid' ";
$sql .= "and user_enabled = 'true' ";
$sql .= "order by username asc ";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
echo "<select id=\"agent_name\" name=\"agent_name\" class='formfld'>\n";
echo "<option value=\"\"></option>\n";
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
//$catcount = count($result);
foreach($result as $field) {
if ($field[username] == $agent_name) {
echo "<option value='".$field[username]."' selected='selected'>".$field[username]."</option>\n";
}
else {
echo "<option value='".$field[username]."'>".$field[username]."</option>\n";
if (is_array($users)) {
foreach($users as $field) {
if ($field[username] == $agent_name) {
echo "<option value='".$field[username]."' selected='selected'>".$field[username]."</option>\n";
}
else {
echo "<option value='".$field[username]."'>".$field[username]."</option>\n";
}
}
}
echo "</select>";
unset($sql, $result);
//---- End Select List --------------------
echo "<br />\n";
echo $text['description-agent_name']."\n";
echo "</td>\n";
@@ -583,10 +556,10 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo " </td>\n";
echo " </tr>";
echo "</table>";
echo "<br><br>";
echo "</form>";
echo "<br /><br />";
//footer
//include the footer
require_once "resources/footer.php";
?>
?>