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Moved Tier management to Queue Edit page, remove Tier view and delete files. Hide Voicemail Forward Destination field until development complete.

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This commit is contained in:
Nate Jones
2014-05-16 18:25:40 +00:00
parent e7e317d6ad
commit 4e0603113b
6 changed files with 262 additions and 384 deletions
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37
app/call_center/app_languages.php
View File

@@ -35,16 +35,6 @@
$text['title-call_center_agent_status']['pt-pt'] = "Estado do Agente do Call Center";
$text['title-call_center_agent_status']['fr-fr'] = "Etat de l'agent";
$text['title-call_center_tiers']['en-us'] = "Call Center Tiers";
$text['title-call_center_tiers']['es-cl'] = "Niveles de Centro de Llamados";
$text['title-call_center_tiers']['pt-pt'] = "Níveis do Call Center";
$text['title-call_center_tiers']['fr-fr'] = "Tiers";
$text['title-call_center_tier_add']['en-us'] = "Call Center Tier Add";
$text['title-call_center_tier_add']['es-cl'] = "Agregar Nivel de Centro de Llamados";
$text['title-call_center_tier_add']['pt-pt'] = "Adicionar Nível ao Call Center";
$text['title-call_center_tier_add']['fr-fr'] = "Ajouter un Tier";
$text['title-call_center_tier_edit']['en-us'] = "Call Center Tier Edit";
$text['title-call_center_tier_edit']['es-cl'] = "Editar Nivel de Centro de Llamados";
$text['title-call_center_tier_edit']['pt-pt'] = "Editar Nível do Call Center";
@@ -85,16 +75,6 @@
$text['header-call_center_agent_status']['pt-pt'] = "Estado do Agente do Call Center";
$text['header-call_center_agent_status']['fr-fr'] = "Etat de l'agent";
$text['header-call_center_tiers']['en-us'] = "Call Center Tiers";
$text['header-call_center_tiers']['es-cl'] = "Niveles de Centro de Llamados";
$text['header-call_center_tiers']['pt-pt'] = "Níveis do Call Center";
$text['header-call_center_tiers']['fr-fr'] = "Tiers";
$text['header-call_center_tier_add']['en-us'] = "Call Center Tier Add";
$text['header-call_center_tier_add']['es-cl'] = "Agregar Nivel de Centro de Llamados";
$text['header-call_center_tier_add']['pt-pt'] = "Adicionar Nível ao Call Center";
$text['header-call_center_tier_add']['fr-fr'] = "Ajouter un Tier";
$text['header-call_center_tier_edit']['en-us'] = "Call Center Tier Edit";
$text['header-call_center_tier_edit']['es-cl'] = "Editar Nivel de Centro de Llamados";
$text['header-call_center_tier_edit']['pt-pt'] = "Editar Nível do Call Center";
@@ -115,11 +95,6 @@
$text['description-call_center_agent_status']['pt-pt'] = "Lista todas as chamadas do Call Center com a opção de alterar o estado de um ou mais agentes.";
$text['description-call_center_agent_status']['fr-fr'] = "Liste tous les agents du centre d'appel avec la possibilité de modifier l'état d'un ou plusieur agent.";
$text['description-call_center_tiers']['en-us'] = "List all tiers. Tiers assign agents to queues.";
$text['description-call_center_tiers']['es-cl'] = "Lista todos los niveles. Los niveles asignan agentes a las colas.";
$text['description-call_center_tiers']['pt-pt'] = "Lista todos os níveis. Os níveis atribuem agentes às filas.";
$text['description-call_center_tiers']['fr-fr'] = "Liste tous les Tiers. Les Tiers permettent d'affecter les agents aux queues.";
$text['label-queue_name']['en-us'] = "Queue Name";
$text['label-queue_name']['es-cl'] = "Nombre de Cola";
$text['label-queue_name']['pt-pt'] = "Nome da Fila";
@@ -169,6 +144,11 @@
$text['label-record_template']['pt-pt'] = "Gravar Template";
$text['label-record_template']['fr-fr'] = "Modèle d'enregistrement";
$text['label-tiers']['en-us'] = "Tiers";
$text['label-tiers']['es-cl'] = "Niveles de Centro de Llamados";
$text['label-tiers']['pt-pt'] = "Níveis do Call Center";
$text['label-tiers']['fr-fr'] = "Tiers";
$text['label-time_base_score']['en-us'] = "Time Base Score";
$text['label-time_base_score']['es-cl'] = "Puntuación basada en tiempo";
$text['label-time_base_score']['pt-pt'] = "Pontuação baseada no tempo";
@@ -335,6 +315,11 @@
$text['description-record_template']['pt-pt'] = "Introduza um template de gravação. \$\${base_dir}/recordings/archive/\${strftime(%Y)}/\${strftime(%b)}/\${strftime(%d)}/\${uuid}.wav";
$text['description-record_template']['fr-fr'] = "Entrer un modèle d\'enregistrement. \$\${base_dir}/recordings/archive/\${strftime(%Y)}/\${strftime(%b)}/\${strftime(%d)}/\${uuid}.wav";
$text['description-tiers']['en-us'] = "Tiers assign agents to queues.";
$text['description-tiers']['es-cl'] = "Lista todos los niveles. Los niveles asignan agentes a las colas.";
$text['description-tiers']['pt-pt'] = "Lista todos os níveis. Os níveis atribuem agentes às filas.";
$text['description-tiers']['fr-fr'] = "Liste tous les Tiers. Les Tiers permettent d'affecter les agents aux queues.";
$text['description-time_base_score']['en-us'] = "Select the time base score.";
$text['description-time_base_score']['es-cl'] = "Seleccione el tiempo base";
$text['description-time_base_score']['pt-pt'] = "Seleccione o tempo base ";
@@ -400,7 +385,7 @@
$text['description-description']['pt-pt'] = "Introduza uma descrição, se desejar.";
$text['description-description']['fr-fr'] = "";
$text['description-agent_name']['en-us'] = "Select the agents name.";
$text['description-agent_name']['en-us'] = "Select the agent name.";
$text['description-agent_name']['es-cl'] = "Seleccione el nombre del agente.";
$text['description-agent_name']['pt-pt'] = "Seleccione o nome dos agentes.";
$text['description-agent_name']['fr-fr'] = "";

217
app/call_center/call_center_queue_edit.php
View File

@@ -83,6 +83,51 @@ else {
$queue_cid_prefix = str_replace("/", "", $queue_cid_prefix);
}
//delete the tier (agent from the queue)
if ($_REQUEST["delete_type"] == "tier" && strlen($_REQUEST["delete_uuid"]) > 0 && permission_exists("call_center_tier_delete")) {
//set the variables
$call_center_queue_uuid = check_str($_REQUEST["id"]);
$tier_uuid = check_str($_REQUEST["delete_uuid"]);
//get the agent details
$sql = "
select
agent_name,
queue_name
from
v_call_center_tiers
where
domain_uuid = '".$domain_uuid."' and
call_center_tier_uuid = '".$tier_uuid."'
";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
foreach ($result as &$row) {
$agent_name = $row["agent_name"];
$queue_name = $row["queue_name"];
break; //limit to 1 row
}
unset ($prep_statement);
//delete the agent from freeswitch
//get the domain using the $domain_uuid
$tmp_domain = $_SESSION['domains'][$domain_uuid]['domain_name'];
//setup the event socket connection
$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
//delete the agent over event socket
if ($fp) {
//callcenter_config tier del [queue_name] [agent_name]
$cmd = "api callcenter_config tier del ".$queue_name."@".$tmp_domain." ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name'];
$response = event_socket_request($fp, $cmd);
}
//delete the tier from the database
if (strlen($tier_uuid)>0) {
$sql = "delete from v_call_center_tiers where domain_uuid = '".$domain_uuid."' and call_center_tier_uuid = '".$tier_uuid."'";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
unset($sql);
}
}
if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
$msg = '';
@@ -188,8 +233,6 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
}
$_SESSION["message"] = $text['message-add'];
header("Location: call_center_queues.php");
return;
} //if ($action == "add")
if ($action == "update") {
@@ -229,9 +272,72 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
}
$_SESSION["message"] = $text['message-update'];
header("Location: call_center_queues.php");
return;
} //if ($action == "update")
//add agent/tier to queue
$agent_name = check_str($_POST["agent_name"]);
$tier_level = check_str($_POST["tier_level"]);
$tier_position = check_str($_POST["tier_position"]);
if ($agent_name != '') {
//add the agent
//setup the event socket connection
$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
//add the agent using event socket
if ($fp) {
//get the domain using the $domain_uuid
$tmp_domain = $_SESSION['domains'][$domain_uuid]['domain_name'];
/* syntax:
callcenter_config tier add [queue_name] [agent_name] [level] [position]
callcenter_config tier set state [queue_name] [agent_name] [state]
callcenter_config tier set level [queue_name] [agent_name] [level]
callcenter_config tier set position [queue_name] [agent_name] [position]
*/
//add the agent
$cmd = "api callcenter_config tier add ".$queue_name."@".$tmp_domain." ".$agent_name."@".$tmp_domain." ".$tier_level." ".$tier_position;
$response = event_socket_request($fp, $cmd);
usleep(200);
//agent set level
$cmd = "api callcenter_config tier set level ".$queue_name."@".$tmp_domain." ".$agent_name."@".$tmp_domain." ".$tier_level;
$response = event_socket_request($fp, $cmd);
usleep(200);
//agent set position
$cmd = "api callcenter_config tier set position ".$queue_name."@".$tmp_domain." ".$agent_name."@".$tmp_domain." ".$tier_position;
$response = event_socket_request($fp, $cmd);
usleep(200);
}
//add tier to database
$call_center_tier_uuid = uuid();
$sql = "insert into v_call_center_tiers ";
$sql .= "(";
$sql .= "domain_uuid, ";
$sql .= "call_center_tier_uuid, ";
$sql .= "agent_name, ";
$sql .= "queue_name, ";
$sql .= "tier_level, ";
$sql .= "tier_position ";
$sql .= ")";
$sql .= "values ";
$sql .= "(";
$sql .= "'$domain_uuid', ";
$sql .= "'$call_center_tier_uuid', ";
$sql .= "'$agent_name', ";
$sql .= "'$queue_name', ";
$sql .= "'$tier_level', ";
$sql .= "'$tier_position' ";
$sql .= ")";
$db->exec(check_sql($sql));
unset($sql);
//syncrhonize configuration
save_call_center_xml();
}
//redirect
header("Location: call_center_queue_edit.php?id=".$call_center_queue_uuid);
return;
} //if ($_POST["persistformvar"] != "true")
} //(count($_POST)>0 && strlen($_POST["persistformvar"]) == 0)
@@ -318,7 +424,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo " <input type='button' class='btn' value='".$text['button-unload']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+unload+$queue_name@".$_SESSION['domain_name']."';\" />\n";
echo " <input type='button' class='btn' value='".$text['button-reload']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+reload+$queue_name@".$_SESSION['domain_name']."';\" />\n";
}
echo " <input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
echo " <input type='submit' class='btn' value='".$text['button-save']."'>\n";
echo "</td>\n";
echo "</tr>\n";
echo "<tr>\n";
@@ -417,6 +523,100 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo "</td>\n";
echo "</tr>\n";
if (permission_exists('call_center_tier_view')) {
echo "<tr>";
echo " <td class='vncell' valign='top'>".$text['label-tiers'].":</td>";
echo " <td class='vtable' align='left'>";
echo " <table width='45%' border='0' cellpadding='0' cellspacing='0'>\n";
echo " <tr>\n";
echo " <td class='vtable'>".$text['label-agent_name']."</td>\n";
echo " <td class='vtable' style='text-align: center;'>".$text['label-tier_level']."</td>\n";
echo " <td class='vtable' style='text-align: center;'>".$text['label-tier_position']."</td>\n";
echo " <td></td>\n";
echo " </tr>\n";
if ($call_center_queue_uuid != '') {
$sql = "select * from v_call_center_tiers where queue_name = '".$queue_name."' and domain_uuid = '".$domain_uuid."' order by tier_level asc, tier_position asc, agent_name asc";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
$result_count = count($result);
foreach($result as $field) {
echo " <tr>\n";
echo " <td class='vtable'>".$field['agent_name']."</td>\n";
echo " <td class='vtable' style='text-align: center;'>".$field['tier_level']."&nbsp;</td>\n";
echo " <td class='vtable' style='text-align: center;'>".$field['tier_position']."&nbsp;</td>\n";
echo " <td class='list_control_icons'>";
if (permission_exists('call_center_tier_edit')) {
echo "<a href='call_center_tier_edit.php?id=".$field['call_center_tier_uuid']."' alt='".$text['button-edit']."'>".$v_link_label_edit."</a>";
}
if (permission_exists('call_center_tier_delete')) {
echo "<a href='#' onclick=\"if (confirm('".$text['confirm-delete']."')) { document.getElementById('delete_type').value = 'tier'; document.getElementById('delete_uuid').value = '".$field['call_center_tier_uuid']."'; document.forms.frm.submit(); }\" alt='".$text['button-delete']."'>".$v_link_label_delete."</a>";
}
echo " </td>\n";
echo " </tr>\n";
$assigned_agents[] = $field['agent_name'];
}
unset ($prep_statement, $sql, $result);
}
if (permission_exists('call_center_tier_add')) {
//get agents
$sql = "select agent_name from v_call_center_agents where domain_uuid = '".$domain_uuid."' ";
foreach($assigned_agents as $assigned_agent) {
$sql .= "and agent_name <> '".$assigned_agent."' ";
}
$sql .= "order by agent_name asc";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
if (sizeof($result)>0) {
echo " <tr>\n";
echo " <td class='vtable'>\n";
echo " <select id='agent_name' name='agent_name' class='formfld'>\n";
echo " <option value=''></option>\n";
foreach($result as $field) {
echo " <option value='".$field['agent_name']."'>".$field['agent_name']."</option>\n";
}
unset($sql, $result);
echo " </select>";
echo " </td>\n";
echo " <td class='vtable' style='text-align: center;'>\n";
echo " <select class='formfld' name='tier_level'>\n";
for ($t = 1; $t <= 9; $t++) {
echo " <option value='".$t."'>".$t."</option>\n";
}
echo " </select>\n";
echo " </td>\n";
echo " <td class='vtable' style='text-align: center;'>\n";
echo " <select class='formfld' name='tier_position'>\n";
for ($t = 1; $t <= 9; $t++) {
echo " <option value='".$t."'>".$t."</option>\n";
}
echo " </select>\n";
echo " </td>\n";
echo " <td>";
echo " <input type=\"submit\" class='btn' value=\"".$text['button-add']."\">\n";
echo " </td>\n";
echo " </tr>\n";
}
}
echo " </table>\n";
echo " <br>\n";
echo " ".$text['description-tiers']."\n";
echo " <br />\n";
echo " </td>";
echo "</tr>";
}
echo "<tr>\n";
echo "<td class='vncellreq' valign='top' align='left' nowrap>\n";
echo " ".$text['label-music_on_hold'].":\n";
@@ -693,9 +893,12 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo " <tr>\n";
echo " <td colspan='2' align='right'>\n";
if ($action == "update") {
echo " <input type='hidden' name='call_center_queue_uuid' value='$call_center_queue_uuid'>\n";
echo " <input type='hidden' name='call_center_queue_uuid' value='".$call_center_queue_uuid."'>\n";
echo " <input type='hidden' name='id' id='id' value='".$call_center_queue_uuid."'>";
echo " <input type='hidden' name='delete_type' id='delete_type' value=''>";
echo " <input type='hidden' name='delete_uuid' id='delete_uuid' value=''>";
}
echo " <input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
echo " <input type='submit' class='btn' value='".$text['button-save']."'>\n";
echo " </td>\n";
echo " </tr>";
echo "</table>";

88
app/call_center/call_center_tier_delete.php
View File

@@ -1,88 +0,0 @@
<?php
/*
FusionPBX
Version: MPL 1.1
The contents of this file are subject to the Mozilla Public License Version
1.1 (the "License"); you may not use this file except in compliance with
the License. You may obtain a copy of the License at
http://www.mozilla.org/MPL/
Software distributed under the License is distributed on an "AS IS" basis,
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
for the specific language governing rights and limitations under the
License.
The Original Code is FusionPBX
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
Portions created by the Initial Developer are Copyright (C) 2008-2012
the Initial Developer. All Rights Reserved.
Contributor(s):
Mark J Crane <markjcrane@fusionpbx.com>
*/
require_once "root.php";
require_once "resources/require.php";
require_once "resources/check_auth.php";
if (permission_exists('call_center_tier_delete')) {
//access granted
}
else {
echo "access denied";
exit;
}
//add multi-lingual support
require_once "app_languages.php";
foreach($text as $key => $value) {
$text[$key] = $value[$_SESSION['domain']['language']['code']];
}
//get the id
if (count($_GET)>0) {
$id = check_str($_GET["id"]);
}
//get the agent details
$sql = "select * from v_call_center_tiers ";
$sql .= "where domain_uuid = '$domain_uuid' ";
$sql .= "and call_center_tier_uuid = '$id' ";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
foreach ($result as &$row) {
$agent_name = $row["agent_name"];
$queue_name = $row["queue_name"];
break; //limit to 1 row
}
unset ($prep_statement);
//delete the agent from the freeswitch
//get the domain using the $domain_uuid
$tmp_domain = $_SESSION['domains'][$domain_uuid]['domain_name'];
//setup the event socket connection
$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
//delete the agent over event socket
if ($fp) {
//callcenter_config tier del [queue_name] [agent_name]
$cmd = "api callcenter_config tier del ".$queue_name."@".$tmp_domain." ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name'];
$response = event_socket_request($fp, $cmd);
}
//delete the tier from the database
if (strlen($id)>0) {
$sql = "delete from v_call_center_tiers ";
$sql .= "where domain_uuid = '$domain_uuid' ";
$sql .= "and call_center_tier_uuid = '$id' ";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
unset($sql);
}
$_SESSION["message"] = $text['message-delete'];
header("Location: call_center_tiers.php");
return;
?>

118
app/call_center/call_center_tier_edit.php
View File

@@ -40,14 +40,8 @@ else {
$text[$key] = $value[$_SESSION['domain']['language']['code']];
}
//action add or update
if (isset($_REQUEST["id"])) {
$action = "update";
$call_center_tier_uuid = check_str($_REQUEST["id"]);
}
else {
$action = "add";
}
//set tier uuid
$call_center_tier_uuid = check_str($_REQUEST["id"]);
//get http post variables and set them to php variables
if (count($_POST)>0) {
@@ -60,9 +54,7 @@ else {
if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
$msg = '';
if ($action == "update") {
$call_center_tier_uuid = check_str($_POST["call_center_tier_uuid"]);
}
$call_center_tier_uuid = check_str($_POST["call_center_tier_uuid"]);
//check for all required data
//if (strlen($domain_uuid) == 0) { $msg .= $text['message-required']."domain_uuid<br>\n"; }
@@ -109,63 +101,39 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
usleep(200);
}
//add or update the database
if ($_POST["persistformvar"] != "true") {
if ($action == "add") {
$call_center_tier_uuid = uuid();
$sql = "insert into v_call_center_tiers ";
$sql .= "(";
$sql .= "domain_uuid, ";
$sql .= "call_center_tier_uuid, ";
$sql .= "agent_name, ";
$sql .= "queue_name, ";
$sql .= "tier_level, ";
$sql .= "tier_position ";
$sql .= ")";
$sql .= "values ";
$sql .= "(";
$sql .= "'$domain_uuid', ";
$sql .= "'$call_center_tier_uuid', ";
$sql .= "'$agent_name', ";
$sql .= "'$queue_name', ";
$sql .= "'$tier_level', ";
$sql .= "'$tier_position' ";
$sql .= ")";
$db->exec(check_sql($sql));
unset($sql);
//update the database
$sql = "update v_call_center_tiers set ";
$sql .= "domain_uuid = '$domain_uuid', ";
$sql .= "agent_name = '$agent_name', ";
$sql .= "queue_name = '$queue_name', ";
$sql .= "tier_level = '$tier_level', ";
$sql .= "tier_position = '$tier_position' ";
$sql .= "where call_center_tier_uuid = '$call_center_tier_uuid'";
$db->exec(check_sql($sql));
unset($sql);
//syncrhonize configuration
save_call_center_xml();
//syncrhonize configuration
save_call_center_xml();
$_SESSION["message"] = $text['message-add'];
header("Location: call_center_tiers.php");
return;
} //if ($action == "add")
//look up queue uuid by queue name (ugh)
$sql = "select call_center_queue_uuid from v_call_center_queues where queue_name = '".$queue_name."'";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
foreach ($result as &$row) {
$queue_uuid = $row["call_center_queue_uuid"];
break;
}
unset($prep_statement);
if ($action == "update") {
$sql = "update v_call_center_tiers set ";
$sql .= "domain_uuid = '$domain_uuid', ";
$sql .= "agent_name = '$agent_name', ";
$sql .= "queue_name = '$queue_name', ";
$sql .= "tier_level = '$tier_level', ";
$sql .= "tier_position = '$tier_position' ";
$sql .= "where call_center_tier_uuid = '$call_center_tier_uuid'";
$db->exec(check_sql($sql));
unset($sql);
$_SESSION["message"] = $text['message-update'];
header("Location: call_center_queue_edit.php?id=".$queue_uuid);
return;
//syncrhonize configuration
save_call_center_xml();
$_SESSION["message"] = $text['message-update'];
header("Location: call_center_tiers.php");
return;
} //if ($action == "update")
} //if ($_POST["persistformvar"] != "true")
} //(count($_POST)>0 && strlen($_POST["persistformvar"]) == 0)
//pre-populate the form
if (count($_GET)>0 && $_POST["persistformvar"] != "true") {
$call_center_tier_uuid = $_GET["id"];
$sql = "select * from v_call_center_tiers ";
$sql .= "where domain_uuid = '$domain_uuid' ";
$sql .= "and call_center_tier_uuid = '$call_center_tier_uuid' ";
@@ -185,12 +153,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
//show the header
require_once "resources/header.php";
if ($action == "add") {
$page["title"] = $text['title-call_center_tier_add'];
}
if ($action == "update") {
$page["title"] = $text['title-call_center_tier_edit'];
}
$page["title"] = $text['title-call_center_tier_edit'];
//show the content
echo "<div align='center'>";
@@ -204,14 +167,9 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo "<div align='center'>\n";
echo "<table width='100%' border='0' cellpadding='6' cellspacing='0'>\n";
echo "<tr>\n";
if ($action == "add") {
echo "<td align='left' width='30%' nowrap='nowrap'><b>".$text['header-call_center_tier_add']."</b></td>\n";
}
if ($action == "update") {
echo "<td align='left' width='30%' nowrap='nowrap'><b>".$text['header-call_center_tier_edit']."</b></td>\n";
}
echo "<td align='left' width='30%' nowrap='nowrap'><b>".$text['header-call_center_tier_edit']."</b></td>\n";
echo "<td width='70%' align='right'>";
echo " <input type='button' class='btn' name='' alt='".$text['button-back']."' onclick=\"window.location='call_center_tiers.php'\" value='".$text['button-back']."'>";
echo " <input type='button' class='btn' alt='".$text['button-back']."' onclick='history.back();' value='".$text['button-back']."'>";
echo " <input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
echo "</td>\n";
echo "</tr>\n";
@@ -423,14 +381,12 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo $text['description-tier_position']."\n";
echo "</td>\n";
echo "</tr>\n";
echo " <tr>\n";
echo " <td colspan='2' align='right'>\n";
if ($action == "update") {
echo " <input type='hidden' name='call_center_tier_uuid' value='$call_center_tier_uuid'>\n";
}
echo " <input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
echo " </td>\n";
echo " </tr>";
echo "<tr>\n";
echo " <td colspan='2' align='right'>\n";
echo " <input type='hidden' name='call_center_tier_uuid' value='$call_center_tier_uuid'>\n";
echo " <input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
echo " </td>\n";
echo "</tr>";
echo "</table>";
echo "</form>";

182
app/call_center/call_center_tiers.php
View File

@@ -1,182 +0,0 @@
<?php
/*
FusionPBX
Version: MPL 1.1
The contents of this file are subject to the Mozilla Public License Version
1.1 (the "License"); you may not use this file except in compliance with
the License. You may obtain a copy of the License at
http://www.mozilla.org/MPL/
Software distributed under the License is distributed on an "AS IS" basis,
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
for the specific language governing rights and limitations under the
License.
The Original Code is FusionPBX
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
Portions created by the Initial Developer are Copyright (C) 2008-2012
the Initial Developer. All Rights Reserved.
Contributor(s):
Mark J Crane <markjcrane@fusionpbx.com>
*/
require_once "root.php";
require_once "resources/require.php";
require_once "resources/check_auth.php";
if (permission_exists('call_center_tier_view')) {
//access granted
}
else {
echo "access denied";
exit;
}
//add multi-lingual support
require_once "app_languages.php";
foreach($text as $key => $value) {
$text[$key] = $value[$_SESSION['domain']['language']['code']];
}
require_once "resources/header.php";
$page["title"] = $text['title-call_center_tiers'];
require_once "resources/paging.php";
//get http variables and set as php variables
$order_by = $_GET["order_by"];
$order = $_GET["order"];
//show the content
echo "<div align='center'>";
echo "<table width='100%' border='0' cellpadding='0' cellspacing='2'>\n";
echo "<tr class='border'>\n";
echo " <td align=\"center\">\n";
echo " <br>";
echo "<table width='100%' border='0'>\n";
echo "<tr>\n";
echo "<td width='50%' align='left' nowrap='nowrap'><b>".$text['header-call_center_tiers']."</b></td>\n";
echo "<td width='50%' align='right'>\n";
echo " <input type='button' class='btn' name='' alt='".$text['button-back']."' onclick=\"window.location='call_center_queues.php'\" value='".$text['button-back']."'>\n";
echo "</td>\n";
echo "</tr>\n";
echo "<tr>\n";
echo "<td align='left' colspan='2'>\n";
echo $text['description-call_center_tiers']."<br /><br />\n";
echo "</td>\n";
echo "</tr>\n";
echo "</tr></table>\n";
$sql = "select * from v_call_center_tiers ";
$sql .= "where domain_uuid = '$domain_uuid' ";
if (strlen($order_by) == 0) {
$order_by = 'queue_name';
$order = 'asc';
}
else {
$sql .= "order by $order_by $order ";
}
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
$num_rows = count($result);
unset ($prep_statement, $result, $sql);
$rows_per_page = 100;
$param = "";
$page = $_GET['page'];
if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; }
list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page);
$offset = $rows_per_page * $page;
$sql = "select * from v_call_center_tiers ";
$sql .= "where domain_uuid = '$domain_uuid' ";
if (strlen($order_by) == 0) {
$order_by = 'queue_name';
$order = 'asc';
}
else {
$sql .= "order by $order_by $order ";
}
$sql .= " limit $rows_per_page offset $offset ";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
$result_count = count($result);
unset ($prep_statement, $sql);
$c = 0;
$row_style["0"] = "row_style0";
$row_style["1"] = "row_style1";
echo "<div align='center'>\n";
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
echo "<tr>\n";
echo th_order_by('agent_name', $text['label-agent_name'], $order_by, $order);
echo th_order_by('queue_name', $text['label-queue_name'], $order_by, $order);
echo th_order_by('tier_level', $text['label-tier_level'], $order_by, $order);
echo th_order_by('tier_position', $text['label-tier_position'], $order_by, $order);
echo "<td class='list_control_icons'>";
if (permission_exists('call_center_tier_add')) {
echo "<a href='call_center_tier_edit.php' alt='".$text['button-add']."'>$v_link_label_add</a>";
}
echo "</td>\n";
echo "<tr>\n";
if ($result_count == 0) { //no results
}
else { //received results
foreach($result as $row) {
echo "<tr >\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_name]."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_name]."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$row[tier_level]."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$row[tier_position]."&nbsp;</td>\n";
echo " <td class='list_control_icons'>";
if (permission_exists('call_center_tier_edit')) {
echo "<a href='call_center_tier_edit.php?id=".$row[call_center_tier_uuid]."' alt='".$text['button-edit']."'>$v_link_label_edit</a>";
}
if (permission_exists('call_center_tier_delete')) {
echo "<a href='call_center_tier_delete.php?id=".$row[call_center_tier_uuid]."' alt='".$text['button-delete']."' onclick=\"return confirm('".$text['confirm-delete']."')\">$v_link_label_delete</a>";
}
echo " </td>\n";
echo "</tr>\n";
if ($c==0) { $c=1; } else { $c=0; }
} //end foreach
unset($sql, $result, $row_count);
} //end if results
echo "<tr>\n";
echo "<td colspan='6' align='left'>\n";
echo " <table width='100%' cellpadding='0' cellspacing='0'>\n";
echo " <tr>\n";
echo " <td width='33.3%' nowrap>&nbsp;</td>\n";
echo " <td width='33.3%' align='center' nowrap>$paging_controls</td>\n";
echo " <td class='list_control_icons'>";
if (permission_exists('call_center_tier_add')) {
echo "<a href='call_center_tier_edit.php' alt='".$text['button-add']."'>$v_link_label_add</a>";
}
echo " </td>\n";
echo " </tr>\n";
echo " </table>\n";
echo "</td>\n";
echo "</tr>\n";
echo "</table>";
echo "</div>";
echo "<br><br>";
echo "<br><br>";
echo "</td>";
echo "</tr>";
echo "</table>";
echo "</div>";
echo "<br><br>";
//show the footer
require_once "resources/footer.php";
?>

4
app/voicemails/voicemail_edit.php
View File

@@ -358,6 +358,9 @@ if (count($_POST) > 0 && strlen($_POST["persistformvar"]) == 0) {
echo "</td>\n";
echo "</tr>\n";
/*
//still in development
if ($action == "update") {
echo " <tr>";
echo " <td class='vncell' valign='top'>".$text['label-forward_destinations'].":</td>";
@@ -429,6 +432,7 @@ if (count($_POST) > 0 && strlen($_POST["persistformvar"]) == 0) {
echo " </td>";
echo " </tr>";
}
*/
echo "<tr>\n";
echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";