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Update the file names in call center.

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This commit is contained in:
Mark Crane
2012-11-24 02:59:17 +00:00
parent c2f1d8eb54
commit 47de6ff375
12 changed files with 49 additions and 60 deletions
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4
app/call_center/app_config.php
View File

@@ -32,7 +32,7 @@
$apps[$x]['menu'][0]['uuid'] = '6c072b29-5b6c-49fc-008e-95e24c77de99';
$apps[$x]['menu'][0]['parent_uuid'] = 'fd29e39c-c936-f5fc-8e2b-611681b266b5';
$apps[$x]['menu'][0]['category'] = 'internal';
$apps[$x]['menu'][0]['path'] = '/app/call_center/v_call_center_queue.php';
$apps[$x]['menu'][0]['path'] = '/app/call_center/call_center_queues.php';
$apps[$x]['menu'][0]['groups'][] = 'agent';
$apps[$x]['menu'][0]['groups'][] = 'admin';
$apps[$x]['menu'][0]['groups'][] = 'superadmin';
@@ -50,7 +50,7 @@
$apps[$x]['menu'][1]['uuid'] = '597c483a-51a9-f95a-8d54-ea7d87ada2b8';
$apps[$x]['menu'][1]['parent_uuid'] = '0438b504-8613-7887-c420-c837ffb20cb1';
$apps[$x]['menu'][1]['category'] = 'internal';
$apps[$x]['menu'][1]['path'] = '/app/call_center/v_call_center_agent_status.php';
$apps[$x]['menu'][1]['path'] = '/app/call_center/call_center_agent_status.php';
$apps[$x]['menu'][1]['groups'][] = 'agent_admin';
$apps[$x]['menu'][1]['groups'][] = 'admin';
$apps[$x]['menu'][1]['groups'][] = 'superadmin';

2
app/call_center/call_center_agent_delete.php
View File

@@ -72,7 +72,7 @@ if (count($_GET)>0) {
//redirect the user
require_once "includes/header.php";
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_agent.php\">\n";
echo "<meta http-equiv=\"refresh\" content=\"2;url=call_center_agents.php\">\n";
echo "<div align='center'>\n";
echo "Delete Complete\n";
echo "</div>\n";

9
app/call_center/call_center_agent_edit.php
View File

@@ -226,7 +226,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
//redirect the user
require_once "includes/header.php";
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_agent.php\">\n";
echo "<meta http-equiv=\"refresh\" content=\"2;url=call_center_agents.php\">\n";
echo "<div align='center'>\n";
echo "Add Complete\n";
echo "</div>\n";
@@ -256,7 +256,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
save_call_center_xml();
require_once "includes/header.php";
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_agent.php\">\n";
echo "<meta http-equiv=\"refresh\" content=\"2;url=call_center_agents.php\">\n";
echo "<div align='center'>\n";
echo "Update Complete\n";
echo "</div>\n";
@@ -269,8 +269,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
//pre-populate the form
if (count($_GET)>0 && $_POST["persistformvar"] != "true") {
$call_center_agent_uuid = $_GET["id"];
$sql = "";
$sql .= "select * from v_call_center_agents ";
$sql = "select * from v_call_center_agents ";
$sql .= "where domain_uuid = '$domain_uuid' ";
$sql .= "and call_center_agent_uuid = '$call_center_agent_uuid' ";
$prep_statement = $db->prepare(check_sql($sql));
@@ -322,7 +321,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
if ($action == "update") {
echo "<td align='left' width='30%' nowrap='nowrap'><b>Call Center Agent Edit</b></td>\n";
}
echo "<td width='70%' align='right'><input type='button' class='btn' name='' alt='back' onclick=\"window.location='v_call_center_agent.php'\" value='Back'></td>\n";
echo "<td width='70%' align='right'><input type='button' class='btn' name='' alt='back' onclick=\"window.location='call_center_agents.php'\" value='Back'></td>\n";
echo "</tr>\n";
echo "<tr>\n";
echo "<td align='left' colspan='2'>\n";

4
app/call_center/call_center_agent_status.php
View File

@@ -156,8 +156,8 @@ require_once "includes/paging.php";
echo "<tr>\n";
echo "<td width='50%' align='left' nowrap='nowrap'><b>Call Center Agent Status</b></td>\n";
echo "<td width='50%' align='right'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_agent_status.php'\" value='Refresh'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_queue.php'\" value='Back'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='call_center_agent_status.php'\" value='Refresh'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='call_center_queues.php'\" value='Back'>\n";
echo "</td>\n";
echo "</tr>\n";
echo "<tr>\n";

24
app/call_center/call_center_agents.php
View File

@@ -51,8 +51,8 @@ require_once "includes/paging.php";
echo "<tr>\n";
echo "<td width='50%' align='left' nowrap='nowrap'><b>Call Center Agent List</b></td>\n";
echo "<td width='50%' align='right'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_agent_status.php'\" value='Status'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_queue.php'\" value='Back'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='call_center_agent_status.php'\" value='Status'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='call_center_queues.php'\" value='Back'>\n";
echo "</td>\n";
echo "</tr>\n";
echo "<tr>\n";
@@ -62,8 +62,7 @@ require_once "includes/paging.php";
echo "</tr>\n";
echo "</tr></table>\n";
$sql = "";
$sql .= "select * from v_call_center_agents ";
$sql = "select * from v_call_center_agents ";
$sql .= "where domain_uuid = '$domain_uuid' ";
if (strlen($order_by) == 0) {
$order_by = 'agent_name';
@@ -84,8 +83,7 @@ require_once "includes/paging.php";
list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page);
$offset = $rows_per_page * $page;
$sql = "";
$sql .= " select * from v_call_center_agents ";
$sql = "select * from v_call_center_agents ";
$sql .= "where domain_uuid = '$domain_uuid' ";
if (strlen($order_by) == 0) {
$order_by = 'agent_name';
@@ -122,7 +120,7 @@ require_once "includes/paging.php";
//echo th_order_by('agent_busy_delay_time', 'Busy Delay Time', $order_by, $order);
echo "<td align='right' width='42'>\n";
if (permission_exists('call_center_agents_add')) {
echo " <a href='v_call_center_agent_edit.php' alt='add'>$v_link_label_add</a>\n";
echo " <a href='call_center_agent_edit.php' alt='add'>$v_link_label_add</a>\n";
}
echo "</td>\n";
echo "<tr>\n";
@@ -144,13 +142,13 @@ require_once "includes/paging.php";
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_busy_delay_time]."&nbsp;</td>\n";
echo " <td valign='top' align='right'>\n";
if (permission_exists('call_center_agents_edit')) {
echo " <a href='v_call_center_agent_edit.php?id=".$row[call_center_agent_uuid]."' alt='edit'>$v_link_label_edit</a>\n";
echo " <a href='call_center_agent_edit.php?id=".$row[call_center_agent_uuid]."' alt='edit'>$v_link_label_edit</a>\n";
}
if (permission_exists('call_center_agents_delete')) {
echo " <a href='v_call_center_agent_delete.php?id=".$row[call_center_agent_uuid]."' alt='delete' onclick=\"return confirm('Do you really want to delete this?')\">$v_link_label_delete</a>\n";
echo " <a href='call_center_agent_delete.php?id=".$row[call_center_agent_uuid]."' alt='delete' onclick=\"return confirm('Do you really want to delete this?')\">$v_link_label_delete</a>\n";
}
//echo " <input type='button' class='btn' name='' alt='edit' onclick=\"window.location='v_call_center_agent_edit.php?id=".$row[call_center_agent_uuid]."'\" value='e'>\n";
//echo " <input type='button' class='btn' name='' alt='delete' onclick=\"if (confirm('Are you sure you want to delete this?')) { window.location='v_call_center_agent_delete.php?id=".$row[call_center_agent_uuid]."' }\" value='x'>\n";
//echo " <input type='button' class='btn' name='' alt='edit' onclick=\"window.location='call_center_agent_edit.php?id=".$row[call_center_agent_uuid]."'\" value='e'>\n";
//echo " <input type='button' class='btn' name='' alt='delete' onclick=\"if (confirm('Are you sure you want to delete this?')) { window.location='call_center_agent_delete.php?id=".$row[call_center_agent_uuid]."' }\" value='x'>\n";
echo " </td>\n";
echo "</tr>\n";
if ($c==0) { $c=1; } else { $c=0; }
@@ -166,7 +164,7 @@ require_once "includes/paging.php";
echo " <td width='33.3%' align='center' nowrap>$paging_controls</td>\n";
echo " <td width='33.3%' align='right'>\n";
if (permission_exists('call_center_agents_add')) {
echo " <a href='v_call_center_agent_edit.php' alt='add'>$v_link_label_add</a>\n";
echo " <a href='call_center_agent_edit.php' alt='add'>$v_link_label_add</a>\n";
}
echo " </td>\n";
echo " </tr>\n";
@@ -187,4 +185,4 @@ require_once "includes/paging.php";
//show the footer
require_once "includes/footer.php";
?>
?>

2
app/call_center/call_center_queue_delete.php
View File

@@ -88,7 +88,7 @@ if (strlen($id) > 0) {
//redirect the browser
require_once "includes/header.php";
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_queue.php\">\n";
echo "<meta http-equiv=\"refresh\" content=\"2;url=call_center_queues.php\">\n";
echo "<div align='center'>\n";
echo "Delete Complete\n";
echo "</div>\n";

8
app/call_center/call_center_queue_edit.php
View File

@@ -172,7 +172,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
//redirect the user
require_once "includes/header.php";
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_queue.php\">\n";
echo "<meta http-equiv=\"refresh\" content=\"2;url=call_center_queues.php\">\n";
echo "<div align='center'>\n";
echo "Add Complete\n";
echo "</div>\n";
@@ -211,7 +211,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
//redirect the user
require_once "includes/header.php";
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_queue.php\">\n";
echo "<meta http-equiv=\"refresh\" content=\"2;url=call_center_queue.php\">\n";
echo "<div align='center'>\n";
echo "Update Complete\n";
echo "</div>\n";
@@ -290,12 +290,12 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
}
echo "<td width='70%' align='right'>\n";
if ($action == "update") {
echo " <input type='button' class='btn' value='View' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_active/v_call_center_active.php?queue_name=$queue_name';\" />\n";
echo " <input type='button' class='btn' value='View' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_active/call_center_active.php?queue_name=$queue_name';\" />\n";
echo " <input type='button' class='btn' value='Load' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+load+$queue_name@".$_SESSION['domain_name']."';\" />\n";
echo " <input type='button' class='btn' value='Unload' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+unload+$queue_name@".$_SESSION['domain_name']."';\" />\n";
echo " <input type='button' class='btn' value='Reload' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+reload+$queue_name@".$_SESSION['domain_name']."';\" />\n";
}
echo " <input type='button' class='btn' name='' alt='back' onclick=\"window.location='v_call_center_queue.php'\" value='Back'>\n";
echo " <input type='button' class='btn' name='' alt='back' onclick=\"window.location='call_center_queues.php'\" value='Back'>\n";
echo "</td>\n";
echo "</tr>\n";
echo "<tr>\n";

18
app/call_center/call_center_queues.php
View File

@@ -51,8 +51,8 @@ require_once "includes/paging.php";
echo "<tr>\n";
echo "<td width='50%' align='left' nowrap='nowrap'><b>Call Center Queue</b></td>\n";
echo "<td width='50%' align='right'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_agent.php'\" value='Agents'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_tier.php'\" value='Tiers'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='call_center_agents.php'\" value='Agents'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='call_center_tiers.php'\" value='Tiers'>\n";
echo "</td>\n";
echo "</tr>\n";
echo "<tr>\n";
@@ -62,8 +62,7 @@ require_once "includes/paging.php";
echo "</tr>\n";
echo "</tr></table>\n";
$sql = "";
$sql .= "select * from v_call_center_queues ";
$sql = "select * from v_call_center_queues ";
$sql .= "where domain_uuid = '$domain_uuid' ";
if (strlen($order_by) == 0) {
$order_by = 'queue_name';
@@ -84,8 +83,7 @@ require_once "includes/paging.php";
list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page);
$offset = $rows_per_page * $page;
$sql = "";
$sql .= "select * from v_call_center_queues ";
$sql = "select * from v_call_center_queues ";
$sql .= "where domain_uuid = '$domain_uuid' ";
if (strlen($order_by) == 0) {
$order_by = 'queue_name';
@@ -125,7 +123,7 @@ require_once "includes/paging.php";
echo th_order_by('queue_description', 'Description', $order_by, $order);
echo "<td align='right' width='42'>\n";
if (permission_exists('call_center_queues_add')) {
echo " <a href='v_call_center_queue_edit.php' alt='add'>$v_link_label_add</a>\n";
echo " <a href='call_center_queue_edit.php' alt='add'>$v_link_label_add</a>\n";
}
echo "</td>\n";
echo "<tr>\n";
@@ -150,10 +148,10 @@ require_once "includes/paging.php";
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_description]."&nbsp;</td>\n";
echo " <td valign='top' align='right'>\n";
if (permission_exists('call_center_queues_edit')) {
echo " <a href='v_call_center_queue_edit.php?id=".$row[call_center_queue_uuid]."' alt='edit'>$v_link_label_edit</a>\n";
echo " <a href='call_center_queue_edit.php?id=".$row[call_center_queue_uuid]."' alt='edit'>$v_link_label_edit</a>\n";
}
if (permission_exists('call_center_queues_delete')) {
echo " <a href='v_call_center_queue_delete.php?id=".$row[call_center_queue_uuid]."' alt='delete' onclick=\"return confirm('Do you really want to delete this?')\">$v_link_label_delete</a>\n";
echo " <a href='call_center_queue_delete.php?id=".$row[call_center_queue_uuid]."' alt='delete' onclick=\"return confirm('Do you really want to delete this?')\">$v_link_label_delete</a>\n";
}
echo " </td>\n";
echo "</tr>\n";
@@ -170,7 +168,7 @@ require_once "includes/paging.php";
echo " <td width='33.3%' align='center' nowrap>$paging_controls</td>\n";
echo " <td width='33.3%' align='right'>\n";
if (permission_exists('call_center_queues_add')) {
echo " <a href='v_call_center_queue_edit.php' alt='add'>$v_link_label_add</a>\n";
echo " <a href='call_center_queue_edit.php' alt='add'>$v_link_label_add</a>\n";
}
echo " </td>\n";
echo " </tr>\n";

4
app/call_center/call_center_tier_delete.php
View File

@@ -77,11 +77,11 @@ else {
//redirect the user
require_once "includes/header.php";
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_tier.php\">\n";
echo "<meta http-equiv=\"refresh\" content=\"2;url=call_center_tiers.php\">\n";
echo "<div align='center'>\n";
echo "Delete Complete\n";
echo "</div>\n";
require_once "includes/footer.php";
return;
?>
?>

12
app/call_center/call_center_tier_edit.php
View File

@@ -132,7 +132,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
save_call_center_xml();
require_once "includes/header.php";
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_tier.php\">\n";
echo "<meta http-equiv=\"refresh\" content=\"2;url=call_center_tiers.php\">\n";
echo "<div align='center'>\n";
echo "Add Complete\n";
echo "</div>\n";
@@ -155,7 +155,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
save_call_center_xml();
require_once "includes/header.php";
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_tier.php\">\n";
echo "<meta http-equiv=\"refresh\" content=\"2;url=call_center_tiers.php\">\n";
echo "<div align='center'>\n";
echo "Update Complete\n";
echo "</div>\n";
@@ -168,8 +168,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
//pre-populate the form
if (count($_GET)>0 && $_POST["persistformvar"] != "true") {
$call_center_tier_uuid = $_GET["id"];
$sql = "";
$sql .= "select * from v_call_center_tiers ";
$sql = "select * from v_call_center_tiers ";
$sql .= "where domain_uuid = '$domain_uuid' ";
$sql .= "and call_center_tier_uuid = '$call_center_tier_uuid' ";
$prep_statement = $db->prepare(check_sql($sql));
@@ -207,7 +206,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
if ($action == "update") {
echo "<td align='left' width='30%' nowrap='nowrap'><b>Call Center Tier Edit</b></td>\n";
}
echo "<td width='70%' align='right'><input type='button' class='btn' name='' alt='back' onclick=\"window.location='v_call_center_tier.php'\" value='Back'></td>\n";
echo "<td width='70%' align='right'><input type='button' class='btn' name='' alt='back' onclick=\"window.location='call_center_tiers.php'\" value='Back'></td>\n";
echo "</tr>\n";
echo "<tr>\n";
echo "<td align='left' colspan='2'>\n";
@@ -433,6 +432,5 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo "</table>";
echo "</div>";
require_once "includes/footer.php";
?>
?>

20
app/call_center/call_center_tiers.php
View File

@@ -51,7 +51,7 @@ require_once "includes/paging.php";
echo "<tr>\n";
echo "<td width='50%' align='left' nowrap='nowrap'><b>Call Center Tier List</b></td>\n";
echo "<td width='50%' align='right'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_queue.php'\" value='Back'>\n";
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='call_center_queues.php'\" value='Back'>\n";
echo "</td>\n";
echo "</tr>\n";
echo "<tr>\n";
@@ -61,8 +61,7 @@ require_once "includes/paging.php";
echo "</tr>\n";
echo "</tr></table>\n";
$sql = "";
$sql .= "select * from v_call_center_tiers ";
$sql = "select * from v_call_center_tiers ";
$sql .= "where domain_uuid = '$domain_uuid' ";
if (strlen($order_by) == 0) {
$order_by = 'queue_name';
@@ -83,8 +82,7 @@ require_once "includes/paging.php";
list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page);
$offset = $rows_per_page * $page;
$sql = "";
$sql .= "select * from v_call_center_tiers ";
$sql = "select * from v_call_center_tiers ";
$sql .= "where domain_uuid = '$domain_uuid' ";
if (strlen($order_by) == 0) {
$order_by = 'queue_name';
@@ -114,7 +112,7 @@ require_once "includes/paging.php";
echo th_order_by('tier_position', 'Tier Position', $order_by, $order);
echo "<td align='right' width='42'>\n";
if (permission_exists('call_center_tiers_add')) {
echo " <a href='v_call_center_tier_edit.php' alt='add'>$v_link_label_add</a>\n";
echo " <a href='call_center_tier_edit.php' alt='add'>$v_link_label_add</a>\n";
}
echo "</td>\n";
echo "<tr>\n";
@@ -130,10 +128,10 @@ require_once "includes/paging.php";
echo " <td valign='top' class='".$row_style[$c]."'>".$row[tier_position]."&nbsp;</td>\n";
echo " <td valign='top' align='right'>\n";
if (permission_exists('call_center_tiers_edit')) {
echo " <a href='v_call_center_tier_edit.php?id=".$row[call_center_tier_uuid]."' alt='edit'>$v_link_label_edit</a>\n";
echo " <a href='call_center_tier_edit.php?id=".$row[call_center_tier_uuid]."' alt='edit'>$v_link_label_edit</a>\n";
}
if (permission_exists('call_center_tiers_delete')) {
echo " <a href='v_call_center_tier_delete.php?id=".$row[call_center_tier_uuid]."' alt='delete' onclick=\"return confirm('Do you really want to delete this?')\">$v_link_label_delete</a>\n";
echo " <a href='call_center_tier_delete.php?id=".$row[call_center_tier_uuid]."' alt='delete' onclick=\"return confirm('Do you really want to delete this?')\">$v_link_label_delete</a>\n";
}
echo " </td>\n";
echo "</tr>\n";
@@ -151,7 +149,7 @@ require_once "includes/paging.php";
echo " <td width='33.3%' align='center' nowrap>$paging_controls</td>\n";
echo " <td width='33.3%' align='right'>\n";
if (permission_exists('call_center_tiers_add')) {
echo " <a href='v_call_center_tier_edit.php' alt='add'>$v_link_label_add</a>\n";
echo " <a href='call_center_tier_edit.php' alt='add'>$v_link_label_add</a>\n";
}
echo " </td>\n";
echo " </tr>\n";
@@ -159,13 +157,11 @@ require_once "includes/paging.php";
echo "</td>\n";
echo "</tr>\n";
echo "</table>";
echo "</div>";
echo "<br><br>";
echo "<br><br>";
echo "</td>";
echo "</tr>";
echo "</table>";
@@ -174,4 +170,4 @@ require_once "includes/paging.php";
//show the footer
require_once "includes/footer.php";
?>
?>

2
app/call_center/cmd.php
View File

@@ -52,6 +52,6 @@ if ($rdr == "false") {
echo $response;
}
else {
header("Location: v_call_center_queue.php?savemsg=".urlencode($response));
header("Location: call_center_queues.php?savemsg=".urlencode($response));
}
?>