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71 lines
2.1 KiB
PHP
71 lines
2.1 KiB
PHP
<?php
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/*
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FusionPBX
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Version: MPL 1.1
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The contents of this file are subject to the Mozilla Public License Version
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1.1 (the "License"); you may not use this file except in compliance with
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the License. You may obtain a copy of the License at
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http://www.mozilla.org/MPL/
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Software distributed under the License is distributed on an "AS IS" basis,
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WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
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for the specific language governing rights and limitations under the
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License.
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The Original Code is FusionPBX
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The Initial Developer of the Original Code is
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Mark J Crane <markjcrane@fusionpbx.com>
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Portions created by the Initial Developer are Copyright (C) 2008-2017
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the Initial Developer. All Rights Reserved.
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Contributor(s):
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Mark J Crane <markjcrane@fusionpbx.com>
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KonradSC <konrd@yahoo.com>
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*/
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//define the blf_notify class
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class call_center_notify {
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public $debug;
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public $domain_name;
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public $agent_name;
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public $answer_state;
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public $agent_uuid;
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//feature_event method
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/**
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* Sends a presence notification to the call center.
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*
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* This method creates an event socket connection and sends a PRESENCE_IN event
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* if the connection is established. The event contains information about the agent's
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* presence, including their name, domain, unique ID, and answer state.
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*
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* @return boolean True if the event was successfully sent, false otherwise.
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*/
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public function send_call_center_notify() {
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$esl = event_socket::create();
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if ($esl->is_connected()) {
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//send the event
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$event = "sendevent PRESENCE_IN\n";
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$event .= "proto: agent\n";
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$event .= "event_type: presence\n";
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$event .= "alt_event_type: dialog\n";
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$event .= "Presence-Call-Direction: outbound\n";
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$event .= "state: Active (1 waiting)\n";
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$event .= "from: agent+" . $this->agent_name . "@" . $this->domain_name . "\n";
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$event .= "login: agent+" . $this->agent_name . "@" . $this->domain_name . "\n";
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$event .= "unique-id: " . $this->agent_uuid . "\n";
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$event .= "answer-state: " . $this->answer_state . "\n";
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$esl->request('api ' . $event);
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//echo $event."<br />";
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}
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} //function
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} //class
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?>
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