mirror of
https://github.com/fusionpbx/fusionpbx.git
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74454b738f
* Update CDR Stats application. Fix. Number of calls always calculate only for all domain. Fix. Number of missed calls ignores any search parameters and use only `inbound` filter. Fix. Calls duration for days use only domain filter and do not use any other filters. Add. Limit setting for number of hours to calculate statistic. Add. When timestamp set then calculate statistic only for this period. * Fix. Calculate `Calls per minute` Fix. Prevent divide `0/0` when calculate `ALOC` * Fix. `Hours` have to be integer type.
394 lines
16 KiB
PHP
394 lines
16 KiB
PHP
<?php
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/*
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FusionPBX
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Version: MPL 1.1
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The contents of this file are subject to the Mozilla Public License Version
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1.1 (the "License"); you may not use this file except in compliance with
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the License. You may obtain a copy of the License at
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http://www.mozilla.org/MPL/
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Software distributed under the License is distributed on an "AS IS" basis,
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WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
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for the specific language governing rights and limitations under the
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License.
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The Original Code is FusionPBX
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The Initial Developer of the Original Code is
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Mark J Crane <markjcrane@fusionpbx.com>
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Portions created by the Initial Developer are Copyright (C) 2008-2012
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the Initial Developer. All Rights Reserved.
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Contributor(s):
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Mark J Crane <markjcrane@fusionpbx.com>
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*/
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require_once "root.php";
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require_once "resources/require.php";
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require_once "resources/check_auth.php";
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if (permission_exists('xml_cdr_view')) {
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//access granted
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}
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else {
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echo "access denied";
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exit;
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}
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/*//show all call detail records to admin and superadmin. for everyone else show only the call details for extensions assigned to them
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if (!if_group("admin") && !if_group("superadmin")) {
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// select caller_id_number, destination_number from v_xml_cdr where domain_uuid = ''
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// and (caller_id_number = '1001' or destination_number = '1001' or destination_number = '*991001')
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$sql_where = "where domain_uuid = '".$_SESSION["domain_uuid"]."' and ( ";
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if (count($_SESSION['user']['extension']) > 0) {
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$x = 0;
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foreach($_SESSION['user']['extension'] as $row) {
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if ($x==0) {
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if ($row['user'] > 0) { $sql_where .= "caller_id_number = '".$row['user']."' \n"; } //source
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}
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else {
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if ($row['user'] > 0) { $sql_where .= "or caller_id_number = '".$row['user']."' \n"; } //source
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}
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if ($row['user'] > 0) { $sql_where .= "or destination_number = '".$row['user']."' \n"; } //destination
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if ($row['user'] > 0) { $sql_where .= "or destination_number = '*99".$row['user']."' \n"; } //destination
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$x++;
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}
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}
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$sql_where .= ") ";
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}
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else {
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//superadmin or admin
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if ($_GET['showall'] && permission_exists('xml_cdr_all')) {
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$sql_where = "";
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} else {
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$sql_where = "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
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}
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}
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//create the sql query to get the xml cdr records
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if (strlen($order_by) == 0) { $order_by = "start_epoch"; }
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if (strlen($order) == 0) { $order = "desc"; }
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*/
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//get post or get variables from http
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if (count($_REQUEST) > 0) {
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$cdr_id = check_str($_REQUEST["cdr_id"]);
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$missed = check_str($_REQUEST["missed"]);
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$direction = check_str($_REQUEST["direction"]);
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$caller_id_name = check_str($_REQUEST["caller_id_name"]);
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$caller_id_number = check_str($_REQUEST["caller_id_number"]);
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$caller_extension_uuid = check_str($_REQUEST["caller_extension_uuid"]);
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$destination_number = check_str($_REQUEST["destination_number"]);
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$context = check_str($_REQUEST["context"]);
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$start_stamp_begin = check_str($_REQUEST["start_stamp_begin"]);
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$start_stamp_end = check_str($_REQUEST["start_stamp_end"]);
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$answer_stamp_begin = check_str($_REQUEST["answer_stamp_begin"]);
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$answer_stamp_end = check_str($_REQUEST["answer_stamp_end"]);
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$end_stamp_begin = check_str($_REQUEST["end_stamp_begin"]);
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$end_stamp_end = check_str($_REQUEST["end_stamp_end"]);
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$start_epoch = check_str($_REQUEST["start_epoch"]);
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$stop_epoch = check_str($_REQUEST["stop_epoch"]);
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$duration = check_str($_REQUEST["duration"]);
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$billsec = check_str($_REQUEST["billsec"]);
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$hangup_cause = check_str($_REQUEST["hangup_cause"]);
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$uuid = check_str($_REQUEST["uuid"]);
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$bleg_uuid = check_str($_REQUEST["bleg_uuid"]);
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$accountcode = check_str($_REQUEST["accountcode"]);
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$read_codec = check_str($_REQUEST["read_codec"]);
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$write_codec = check_str($_REQUEST["write_codec"]);
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$remote_media_ip = check_str($_REQUEST["remote_media_ip"]);
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$network_addr = check_str($_REQUEST["network_addr"]);
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$bridge_uuid = check_str($_REQUEST["network_addr"]);
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$order_by = check_str($_REQUEST["order_by"]);
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$order = check_str($_REQUEST["order"]);
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if (strlen(check_str($_REQUEST["mos_comparison"])) > 0) {
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switch(check_str($_REQUEST["mos_comparison"])) {
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case 'less':
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$mos_comparison = "<";
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break;
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case 'greater':
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$mos_comparison = ">";
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break;
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case 'lessorequal':
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$mos_comparison = "<=";
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break;
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case 'greaterorequal':
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$mos_comparison = ">=";
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break;
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case 'equal':
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$mos_comparison = "<";
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break;
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case 'notequal':
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$mos_comparison = "<>";
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break;
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}
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} else {
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$mos_comparison = '';
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}
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//$mos_comparison = check_str($_REQUEST["mos_comparison"]);
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$mos_score = check_str($_REQUEST["mos_score"]);
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if(permission_exists('xml_cdr_b_leg')){
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$leg = check_str($_REQUEST["leg"]);
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}
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$show_all = permission_exists('xml_cdr_all') && ($_REQUEST['showall'] == 'true');
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}
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else {
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$show_all = permission_exists('xml_cdr_all') && ($_GET['showall'] == 'true');
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$direction = 'inbound';
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}
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//if we do not see b-leg then use only a-leg to generate statistics
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if(!permission_exists('xml_cdr_b_leg')){
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$leg = 'a';
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}
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//build the sql where string
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if (!$show_all) {
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$sql_where_ands[] = "domain_uuid = '".$_SESSION['domain_uuid']."'";
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}
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if ($missed == true) {
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$sql_where_ands[] = "billsec = '0'";
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}
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if (strlen($start_epoch) > 0 && strlen($stop_epoch) > 0) {
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$sql_where_ands[] = "start_epoch BETWEEN ".$start_epoch." AND ".$stop_epoch." ";
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}
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if (strlen($cdr_id) > 0) { $sql_where_ands[] = "cdr_id like '%".$cdr_id."%'"; }
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if (strlen($direction) > 0) { $sql_where_ands[] = "direction = '".$direction."'"; }
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if (strlen($caller_id_name) > 0) {
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$mod_caller_id_name = str_replace("*", "%", $caller_id_name);
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$sql_where_ands[] = "caller_id_name like '".$mod_caller_id_name."'";
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}
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if (strlen($caller_extension_uuid) > 0) {
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$sql_where_ands[] = "extension_uuid = '".$caller_extension_uuid."'";
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}
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if (strlen($caller_id_number) > 0) {
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$mod_caller_id_number = str_replace("*", "%", $caller_id_number);
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$sql_where_ands[] = "caller_id_number like '".$mod_caller_id_number."'";
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}
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if (strlen($destination_number) > 0) {
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$mod_destination_number = str_replace("*", "%", $destination_number);
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$sql_where_ands[] = "destination_number like '".$mod_destination_number."'";
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}
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if (strlen($context) > 0) { $sql_where_ands[] = "context like '%".$context."%'"; }
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// if (strlen($start_stamp_begin) > 0 && strlen($start_stamp_end) > 0) { $sql_where_ands[] = "start_stamp BETWEEN '".$start_stamp_begin.":00.000' AND '".$start_stamp_end.":59.999'"; }
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// else if (strlen($start_stamp_begin) > 0) { $sql_where_ands[] = "start_stamp >= '".$start_stamp_begin.":00.000'"; }
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// else if (strlen($start_stamp_end) > 0) { $sql_where_ands[] = "start_stamp <= '".$start_stamp_end.":59.999'"; }
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if (strlen($answer_stamp_begin) > 0 && strlen($answer_stamp_end) > 0) { $sql_where_ands[] = "answer_stamp BETWEEN '".$answer_stamp_begin.":00.000' AND '".$answer_stamp_end.":59.999'"; }
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else if (strlen($answer_stamp_begin) > 0) { $sql_where_ands[] = "answer_stamp >= '".$answer_stamp_begin.":00.000'"; }
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else if (strlen($answer_stamp_end) > 0) { $sql_where_ands[] = "answer_stamp <= '".$answer_stamp_end.":59.999'"; }
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if (strlen($end_stamp_begin) > 0 && strlen($end_stamp_end) > 0) { $sql_where_ands[] = "end_stamp BETWEEN '".$end_stamp_begin.":00.000' AND '".$end_stamp_end.":59.999'"; }
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else if (strlen($end_stamp_begin) > 0) { $sql_where_ands[] = "end_stamp >= '".$end_stamp_begin.":00.000'"; }
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else if (strlen($end_stamp_end) > 0) { $sql_where_ands[] = "end_stamp <= '".$end_stamp_end.":59.999'"; }
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if (strlen($duration) > 0) { $sql_where_ands[] = "duration like '%".$duration."%'"; }
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if (strlen($billsec) > 0) { $sql_where_ands[] = "billsec like '%".$billsec."%'"; }
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if (strlen($hangup_cause) > 0) { $sql_where_ands[] = "hangup_cause like '%".$hangup_cause."%'"; }
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if (strlen($uuid) > 0) { $sql_where_ands[] = "uuid = '".$uuid."'"; }
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if (strlen($bleg_uuid) > 0) { $sql_where_ands[] = "bleg_uuid = '".$bleg_uuid."'"; }
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if (strlen($accountcode) > 0) { $sql_where_ands[] = "accountcode = '".$accountcode."'"; }
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if (strlen($read_codec) > 0) { $sql_where_ands[] = "read_codec like '%".$read_codec."%'"; }
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if (strlen($write_codec) > 0) { $sql_where_ands[] = "write_codec like '%".$write_codec."%'"; }
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if (strlen($remote_media_ip) > 0) { $sql_where_ands[] = "remote_media_ip like '%".$remote_media_ip."%'"; }
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if (strlen($network_addr) > 0) { $sql_where_ands[] = "network_addr like '%".$network_addr."%'"; }
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if (strlen($mos_comparison) > 0 && strlen($mos_score) > 0 ) { $sql_where_ands[] = "rtp_audio_in_mos " . $mos_comparison . " ".$mos_score.""; }
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if (strlen($leg) > 0) { $sql_where_ands[] = "leg='$leg'"; }
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//if not admin or superadmin, only show own calls
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if (!permission_exists('xml_cdr_domain')) {
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if (count($_SESSION['user']['extension']) > 0) { // extensions are assigned to this user
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// create simple user extension array
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foreach ($_SESSION['user']['extension'] as $row) { $user_extensions[] = $row['user']; }
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// if both a source and destination are submitted, but neither are an assigned extension, restrict results
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if (
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$caller_id_number != '' &&
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$destination_number != '' &&
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array_search($caller_id_number, $user_extensions) === false &&
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array_search($destination_number, $user_extensions) === false
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) {
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$sql_where_ors[] = "caller_id_number like '".$user_extension."'";
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$sql_where_ors[] = "destination_number like '".$user_extension."'";
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$sql_where_ors[] = "destination_number like '*99".$user_extension."'";
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}
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// if source submitted is blank, implement restriction for assigned extension(s)
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if ($caller_id_number == '') { // if source criteria is blank, then restrict to assigned ext
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foreach ($user_extensions as $user_extension) {
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if (strlen($user_extension) > 0) { $sql_where_ors[] = "caller_id_number like '".$user_extension."'"; }
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}
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}
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// if destination submitted is blank, implement restriction for assigned extension(s)
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if ($destination_number == '') {
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foreach ($user_extensions as $user_extension) {
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if (strlen($user_extension) > 0) {
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$sql_where_ors[] = "destination_number like '".$user_extension."'";
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$sql_where_ors[] = "destination_number like '*99".$user_extension."'";
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}
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}
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}
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// concatenate the 'or's array, then add to the 'and's array
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if (sizeof($sql_where_ors) > 0) {
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$sql_where_ands[] = "( ".implode(" or ", $sql_where_ors)." )";
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}
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}
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else {
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$sql_where_ands[] = "1 <> 1"; //disable viewing of cdr records by users with no assigned extensions
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}
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}
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// concatenate the 'ands's array, add to where clause
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if (sizeof($sql_where_ands) > 0) {
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$sql_where = " where ".implode(" and ", $sql_where_ands)." and ";
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}
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//calculate the seconds in different time frames
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$seconds_hour = 3600;
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$seconds_day = $seconds_hour * 24;
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$seconds_week = $seconds_day * 7;
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$seconds_month = $seconds_day * 30;
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//get the call volume between a start end end time in seconds
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function get_call_volume_between($start, $end, $where) {
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global $db;
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$sql = "select count(*) as count, sum(billsec) as seconds from v_xml_cdr ";
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$sql .= $where;
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$sql .= " start_epoch BETWEEN ".$start." AND ".$end." ";
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$prep_statement = $db->prepare(check_sql($sql));
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$prep_statement->execute();
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$result = $prep_statement->fetchAll(PDO::FETCH_ASSOC);
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unset ($prep_statement, $sql);
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if (count($result) > 0) {
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foreach ($result as $row) {
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return array(
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'volume' => $row['count'], 'seconds' => $row['seconds'],
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);
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}
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}
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return false;
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}
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function append_stats(&$stats, $hours, $start_epoch, $stop_epoch){
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global $db, $sql_where, $missed;
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$i = count($stats);
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$stats[$i]['hours'] = $hours;
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$stats[$i]['start_stamp'] = date('Y-m-d h:n:s', $start_epoch);
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$stats[$i]['stop_stamp'] = date('Y-m-d h:n:s', $stop_epoch);
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$stats[$i]['start_epoch'] = $start_epoch;
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$stats[$i]['stop_epoch'] = $stop_epoch;
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$stat_range = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], $sql_where);
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$stats[$i]['volume'] = $stat_range ? $stat_range['volume'] : 0;
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$stats[$i]['seconds'] = $stat_range ? $stat_range['seconds'] : 0;
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$stats[$i]['minutes'] = $stats[$i]['seconds'] / 60;
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$stats[$i]['avg_sec'] = ($stats[$i]['volume']==0) ? 0 : $stats[$i]['seconds'] / $stats[$i]['volume'];
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if($missed) {
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// we select only missed calls at first plase. so there no reasons to select it again.
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$stats[$i]['missed'] = $stats[$i]['volume'];
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}
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else {
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$where = $sql_where . "billsec = '0' and ";
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$stat_range = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], $where);
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$stats[$i]['missed'] = $stat_range ? $stat_range['volume'] : 0;
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}
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$delta_min = ($stop_epoch - $start_epoch) / 60;
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$success_volume = ($stats[$i]['volume']==0) ? 0 : ($stats[$i]['volume'] - $stats[$i]['missed']);
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// Calls per minute
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$stats[$i]['avg_min'] = $success_volume / $delta_min;
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//answer / seizure ratio
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$stats[$i]['asr'] = ($stats[$i]['volume']==0) ? 0 : ($success_volume / $stats[$i]['volume'] * 100);
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//average length of call
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$stats[$i]['aloc'] = ($success_volume==0) ? 0 : $stats[$i]['minutes'] / $success_volume;
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}
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if (strlen(check_str($_GET['start_stamp_begin'])) > 0 && strlen(check_str($_GET['start_stamp_end'])) > 0 ) {
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$start_date = new DateTime(check_str($_GET['start_stamp_begin']));
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$end_date = new DateTime(check_str($_GET['start_stamp_end']));
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$time = $end_date->getTimestamp();
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$time = $time - $time % 3600;
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$hours = floor(($end_date->getTimestamp() - $start_date->getTimestamp()) / 3600);
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} else {
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//round down to the nearest hour
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$time = time() - time() % 3600;
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$hours = 23;
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}
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if (isset($_SESSION['cdr']['stat_hours_limit']['numeric'])) {
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$limit = $_SESSION['cdr']['stat_hours_limit']['numeric'] - 1;
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if ($hours > $limit) {
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$hours = $limit;
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}
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unset($limit);
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}
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$stats = array();
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//call info hour by hour for last n hours
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for ($i = $hours; $i >= 0 ; $i--) {
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$start_epoch = $time - 3600 * $i;
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$stop_epoch = $start_epoch + 3600;
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append_stats($stats, 1, $start_epoch, $stop_epoch);
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}
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//call info for entire period
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if (strlen(check_str($_GET['start_stamp_begin'])) > 0 && strlen(check_str($_GET['start_stamp_end'])) > 0 ) {
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$start_epoch = new DateTime(check_str($_GET['start_stamp_begin']));
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$stop_epoch = new DateTime(check_str($_GET['start_stamp_end']));
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$days = $start_epoch->diff($stop_epoch)->d;
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append_stats($stats, 24 * $days, $start_epoch->getTimestamp(), $stop_epoch->getTimestamp() );
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}
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else {
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$stop_epoch = time();
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append_stats($stats, 24, $stop_epoch - $seconds_day, $stop_epoch );
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append_stats($stats, 24 * 7, $stop_epoch - $seconds_week, $stop_epoch );
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append_stats($stats, 24 * 30, $stop_epoch - $seconds_month, $stop_epoch );
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}
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//show the graph
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$x = 0;
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foreach ($stats as $row) {
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$graph['volume'][$x][] = $row['start_epoch'] * 1000;
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$graph['volume'][$x][] = $row['volume']/1;
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if ($x == $hours) { break; }
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$x++;
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}
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$x = 0;
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foreach ($stats as $row) {
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$graph['minutes'][$x][] = $row['start_epoch'] * 1000;
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$graph['minutes'][$x][] = round($row['minutes'],2);
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if ($x == $hours) { break; }
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$x++;
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}
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$x = 0;
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foreach ($stats as $row) {
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$graph['call_per_min'][$x][] = $row['start_epoch'] * 1000;
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$graph['call_per_min'][$x][] = round($row['avg_min'],2);
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if ($x == $hours) { break; }
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$x++;
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}
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$x = 0;
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foreach ($stats as $row) {
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$graph['missed'][$x][] = $row['start_epoch'] * 1000;
|
|
$graph['missed'][$x][] = $row['missed']/1;
|
|
if ($x == $hours) { break; }
|
|
$x++;
|
|
}
|
|
$x = 0;
|
|
foreach ($stats as $row) {
|
|
$graph['asr'][$x][] = $row['start_epoch'] * 1000;
|
|
$graph['asr'][$x][] = round($row['asr'],2)/100;
|
|
if ($x == $hours) { break; }
|
|
$x++;
|
|
}
|
|
$x = 0;
|
|
foreach ($stats as $row) {
|
|
$graph['aloc'][$x][] = $row['start_epoch'] * 1000;
|
|
$graph['aloc'][$x][] = round($row['aloc'],2);
|
|
if ($x == $hours) { break; }
|
|
$x++;
|
|
}
|
|
?>
|