fusionpbx/app/call_centers/app_languages.php

<?php

$text['title-call_centers']['en-us'] = "Call Center";
$text['title-call_centers']['en-gb'] = "Call Center";
$text['title-call_centers']['ar-eg'] = "مركز الاتصال";
$text['title-call_centers']['de-at'] = "Callcenter"; //copied from de-de
$text['title-call_centers']['de-ch'] = "Callcenter"; //copied from de-de
$text['title-call_centers']['de-de'] = "Callcenter";
$text['title-call_centers']['es-cl'] = "Centro de Llamadas";
$text['title-call_centers']['es-mx'] = "Centro de Llamadas"; //copied from es-cl
$text['title-call_centers']['fr-ca'] = "Centre d'appel"; //copied from fr-fr
$text['title-call_centers']['fr-fr'] = "Centre d'appel";
$text['title-call_centers']['he-il'] = "מרכז שירות";
$text['title-call_centers']['it-it'] = "Call center";
$text['title-call_centers']['nl-nl'] = "Call-Center";
$text['title-call_centers']['pl-pl'] = "Call Center ";
$text['title-call_centers']['pt-br'] = "Call Center";
$text['title-call_centers']['pt-pt'] = "Centro de Chamadas";
$text['title-call_centers']['ro-ro'] = "Call Center";
$text['title-call_centers']['ru-ru'] = "Колл-центр";
$text['title-call_centers']['sv-se'] = "Call Center";
$text['title-call_centers']['uk-ua'] = "Кол-центр";

$text['title-call_center_tier_edit']['en-us'] = "Call Center Tier";
$text['title-call_center_tier_edit']['en-gb'] = "Call Center Tier";
$text['title-call_center_tier_edit']['ar-eg'] = "فئة مركز الاتصال";
$text['title-call_center_tier_edit']['de-at'] = "Callcenter Ebene"; //copied from de-de
$text['title-call_center_tier_edit']['de-ch'] = "Callcenter Ebene"; //copied from de-de
$text['title-call_center_tier_edit']['de-de'] = "Callcenter Ebene";
$text['title-call_center_tier_edit']['es-cl'] = "Editar Nivel de Centro de Llamados";
$text['title-call_center_tier_edit']['es-mx'] = "Editar Nivel de Centro de Llamados"; //copied from es-cl
$text['title-call_center_tier_edit']['fr-ca'] = "Editer un niveau du centre d'appel";
$text['title-call_center_tier_edit']['fr-fr'] = "Editer un niveau du Centre d'appel";
$text['title-call_center_tier_edit']['he-il'] = "דרג מוקד טלפוני";
$text['title-call_center_tier_edit']['it-it'] = "Tier del Call Center";
$text['title-call_center_tier_edit']['nl-nl'] = "Call-center vergelijking";
$text['title-call_center_tier_edit']['pl-pl'] = "Poziom w Call Center ";
$text['title-call_center_tier_edit']['pt-br'] = "Editar nível do Call Center";
$text['title-call_center_tier_edit']['pt-pt'] = "Editar Nível do Call Center";
$text['title-call_center_tier_edit']['ro-ro'] = "Nivelul Call Center";
$text['title-call_center_tier_edit']['ru-ru'] = "Компетенция Колл-центра";
$text['title-call_center_tier_edit']['sv-se'] = "Call Center Kunskap";
$text['title-call_center_tier_edit']['uk-ua'] = "Рівень кол-центра";

$text['title-call_center_queues_edit']['en-us'] = "Edit Call Center Queue";
$text['title-call_center_queues_edit']['en-gb'] = "Edit Call Center Queue";
$text['title-call_center_queues_edit']['ar-eg'] = "تحرير قائمة انتظار مركز الاتصال";
$text['title-call_center_queues_edit']['de-at'] = "Callcenter Warteschlange bearbeiten"; //copied from de-de
$text['title-call_center_queues_edit']['de-ch'] = "Callcenter Warteschlange bearbeiten"; //copied from de-de
$text['title-call_center_queues_edit']['de-de'] = "Callcenter Warteschlange bearbeiten";
$text['title-call_center_queues_edit']['es-cl'] = "Editar Cola de Centro de Llamados";
$text['title-call_center_queues_edit']['es-mx'] = "Editar Cola de Centro de Llamados"; //copied from es-cl
$text['title-call_center_queues_edit']['fr-ca'] = "Modifier la file d'attente du centre d'appels";
$text['title-call_center_queues_edit']['fr-fr'] = "Modifier la file d'attente du centre d'appels";
$text['title-call_center_queues_edit']['he-il'] = "ערוך תור למוקד טלפוני";
$text['title-call_center_queues_edit']['it-it'] = "Modifica Coda Call Center";
$text['title-call_center_queues_edit']['nl-nl'] = "Bewerk Call-Center wachtrij";
$text['title-call_center_queues_edit']['pl-pl'] = "Edytuj kolejkę Call Center";
$text['title-call_center_queues_edit']['pt-br'] = "Editar fila de Call Center";
$text['title-call_center_queues_edit']['pt-pt'] = "Editar Fila de Call Center";
$text['title-call_center_queues_edit']['ro-ro'] = "Editați coada centrului de apeluri";
$text['title-call_center_queues_edit']['ru-ru'] = "Редактировать очередь Колл-центра";
$text['title-call_center_queues_edit']['sv-se'] = "Ändra Call Center Kö";
$text['title-call_center_queues_edit']['uk-ua'] = "Редагувати чергу кол-центру";

$text['title-call_center_queues_add']['en-us'] = "Add Call Center Queue";
$text['title-call_center_queues_add']['en-gb'] = "Add Call Center Queue";
$text['title-call_center_queues_add']['ar-eg'] = "إضافة قائمة انتظار مركز الاتصال";
$text['title-call_center_queues_add']['de-at'] = "Callcenter Warteschalange hinzufügen"; //copied from de-de
$text['title-call_center_queues_add']['de-ch'] = "Callcenter Warteschalange hinzufügen"; //copied from de-de
$text['title-call_center_queues_add']['de-de'] = "Callcenter Warteschalange hinzufügen";
$text['title-call_center_queues_add']['es-cl'] = "Agregar Cola de Centro de Llamados";
$text['title-call_center_queues_add']['es-mx'] = "Agregar Cola de Centro de Llamados"; //copied from es-cl
$text['title-call_center_queues_add']['fr-ca'] = "Ajouter une file d'attente au centre d'appels";
$text['title-call_center_queues_add']['fr-fr'] = "Ajouter une file d'attente au centre d'appels";
$text['title-call_center_queues_add']['he-il'] = "הוסף תור למוקד טלפוני";
$text['title-call_center_queues_add']['it-it'] = "Inserisci Coda Call Center";
$text['title-call_center_queues_add']['nl-nl'] = "Voeg Call-Center wachtrij toe";
$text['title-call_center_queues_add']['pl-pl'] = "Dodaj kolejkę Call Center";
$text['title-call_center_queues_add']['pt-br'] = "Adicionar filas de Call Center";
$text['title-call_center_queues_add']['pt-pt'] = "Adicionar Fila de Call Center";
$text['title-call_center_queues_add']['ro-ro'] = "Adăugați o coadă la centrul de apeluri";
$text['title-call_center_queues_add']['ru-ru'] = "Добавить очередь Колл-центра";
$text['title-call_center_queues_add']['sv-se'] = "Lägg till Call Center Kö";
$text['title-call_center_queues_add']['uk-ua'] = "Додати чергу кол-центру";

$text['title-call_center_queues']['en-us'] = "Call Center Queues";
$text['title-call_center_queues']['en-gb'] = "Call Center Queues";
$text['title-call_center_queues']['ar-eg'] = "قوائم انتظار مركز الاتصال";
$text['title-call_center_queues']['de-at'] = "Callcenter Warteschlangen"; //copied from de-de
$text['title-call_center_queues']['de-ch'] = "Callcenter Warteschlangen"; //copied from de-de
$text['title-call_center_queues']['de-de'] = "Callcenter Warteschlangen";
$text['title-call_center_queues']['es-cl'] = "Colas de Centro de Llamados";
$text['title-call_center_queues']['es-mx'] = "Colas de Centro de Llamados"; //copied from es-cl
$text['title-call_center_queues']['fr-ca'] = "Files d'attente du centre d'appels"; //copied from fr-fr
$text['title-call_center_queues']['fr-fr'] = "Files d'attente du centre d'appels";
$text['title-call_center_queues']['he-il'] = "תורים למוקד טלפוני";
$text['title-call_center_queues']['it-it'] = "Code Call Center";
$text['title-call_center_queues']['nl-nl'] = "Call-Center wachtrijen";
$text['title-call_center_queues']['pl-pl'] = "Kolejki w Call Center ";
$text['title-call_center_queues']['pt-br'] = "Filas de Call Center"; //copied from pt-pt
$text['title-call_center_queues']['pt-pt'] = "Filas de Call Center";
$text['title-call_center_queues']['ro-ro'] = "Cozi la Call Center";
$text['title-call_center_queues']['ru-ru'] = "Очереди Колл-центра";
$text['title-call_center_queues']['sv-se'] = "Call Center Kö:er";
$text['title-call_center_queues']['uk-ua'] = "Черги кол-центра";

$text['title-call_center_queue_edit']['en-us'] = "Call Center Queue";
$text['title-call_center_queue_edit']['en-gb'] = "Call Center Queue";
$text['title-call_center_queue_edit']['ar-eg'] = "قائمة انتظار مركز الاتصال";
$text['title-call_center_queue_edit']['de-at'] = "Callcenter Warteschlange"; //copied from de-de
$text['title-call_center_queue_edit']['de-ch'] = "Callcenter Warteschlange"; //copied from de-de
$text['title-call_center_queue_edit']['de-de'] = "Callcenter Warteschlange";
$text['title-call_center_queue_edit']['es-cl'] = "Centro de llamadas de cola";
$text['title-call_center_queue_edit']['es-mx'] = "Centro de llamadas de cola"; //copied from es-cl
$text['title-call_center_queue_edit']['fr-ca'] = "File d'attente du centre d'appels"; //copied from fr-fr
$text['title-call_center_queue_edit']['fr-fr'] = "File d'attente du centre d'appels";
$text['title-call_center_queue_edit']['he-il'] = "תור למוקד טלפוני";
$text['title-call_center_queue_edit']['it-it'] = "Coda Call Center";
$text['title-call_center_queue_edit']['nl-nl'] = "Call-Center wachtrij";
$text['title-call_center_queue_edit']['pl-pl'] = "Kolejka w Call Center ";
$text['title-call_center_queue_edit']['pt-br'] = "Editar fila de Call Center";
$text['title-call_center_queue_edit']['pt-pt'] = "Call Center Queue";
$text['title-call_center_queue_edit']['ro-ro'] = "Coada centrului de apeluri";
$text['title-call_center_queue_edit']['ru-ru'] = "Очередь Колл-центра";
$text['title-call_center_queue_edit']['sv-se'] = "Call Center Kö";
$text['title-call_center_queue_edit']['uk-ua'] = "Черга кол-центра";

$text['title-call_center_queue_add']['en-us'] = "Call Center Queue";
$text['title-call_center_queue_add']['en-gb'] = "Call Center Queue";
$text['title-call_center_queue_add']['ar-eg'] = "قائمة انتظار مركز الاتصال";
$text['title-call_center_queue_add']['de-at'] = "Callcenter Warteschlange"; //copied from de-de
$text['title-call_center_queue_add']['de-ch'] = "Callcenter Warteschlange"; //copied from de-de
$text['title-call_center_queue_add']['de-de'] = "Callcenter Warteschlange";
$text['title-call_center_queue_add']['es-cl'] = "Centro de llamadas de cola";
$text['title-call_center_queue_add']['es-mx'] = "Centro de llamadas de cola"; //copied from es-cl
$text['title-call_center_queue_add']['fr-ca'] = "File d'attente du centre d'appels"; //copied from fr-fr
$text['title-call_center_queue_add']['fr-fr'] = "File d'attente du centre d'appels";
$text['title-call_center_queue_add']['he-il'] = "תור למוקד טלפוני";
$text['title-call_center_queue_add']['it-it'] = "Coda Call Center";
$text['title-call_center_queue_add']['nl-nl'] = "Call-Center wachtrij";
$text['title-call_center_queue_add']['pl-pl'] = "Kolejka w Call Center ";
$text['title-call_center_queue_add']['pt-br'] = "Adicionar fila ao Call Center";
$text['title-call_center_queue_add']['pt-pt'] = "Call Center Queue";
$text['title-call_center_queue_add']['ro-ro'] = "Coada centrului de apeluri";
$text['title-call_center_queue_add']['ru-ru'] = "Очередь Колл-центра";
$text['title-call_center_queue_add']['sv-se'] = "Call Center Kö";
$text['title-call_center_queue_add']['uk-ua'] = "Черга кол-центра";

$text['title-call_center_agents']['en-us'] = "Call Center Agents";
$text['title-call_center_agents']['en-gb'] = "Call Center Agents";
$text['title-call_center_agents']['ar-eg'] = "وكلاء مركز الاتصال";
$text['title-call_center_agents']['de-at'] = "Callcenter Agenten"; //copied from de-de
$text['title-call_center_agents']['de-ch'] = "Callcenter Agenten"; //copied from de-de
$text['title-call_center_agents']['de-de'] = "Callcenter Agenten";
$text['title-call_center_agents']['es-cl'] = "Agentes de Centro de Llamados";
$text['title-call_center_agents']['es-mx'] = "Agentes de Centro de Llamados"; //copied from es-cl
$text['title-call_center_agents']['fr-ca'] = "Agents du Centre d'appels"; //copied from fr-fr
$text['title-call_center_agents']['fr-fr'] = "Agents du Centre d'appels";
$text['title-call_center_agents']['he-il'] = "סוכני מוקד טלפוני";
$text['title-call_center_agents']['it-it'] = "Agenti Call Center";
$text['title-call_center_agents']['nl-nl'] = "Call-Center agenten";
$text['title-call_center_agents']['pl-pl'] = "Agenci w Call Center";
$text['title-call_center_agents']['pt-br'] = "Agentes do call center";
$text['title-call_center_agents']['pt-pt'] = "Agentes do Call Center";
$text['title-call_center_agents']['ro-ro'] = "Agenți call center";
$text['title-call_center_agents']['ru-ru'] = "Операторы Колл-центра";
$text['title-call_center_agents']['sv-se'] = "Call Center Agenter";
$text['title-call_center_agents']['uk-ua'] = "Оператори кол-центра";

$text['title-call_center_agent_status']['en-us'] = "Call Center Agent Status";
$text['title-call_center_agent_status']['en-gb'] = "Call Center Agent Status";
$text['title-call_center_agent_status']['ar-eg'] = "حالة وكيل مركز الاتصال";
$text['title-call_center_agent_status']['de-at'] = "Callcenter Agenten Status"; //copied from de-de
$text['title-call_center_agent_status']['de-ch'] = "Callcenter Agenten Status"; //copied from de-de
$text['title-call_center_agent_status']['de-de'] = "Callcenter Agenten Status";
$text['title-call_center_agent_status']['es-cl'] = "Estado de Agente de Centro de Llamados";
$text['title-call_center_agent_status']['es-mx'] = "Estado de Agente de Centro de Llamados"; //copied from es-cl
$text['title-call_center_agent_status']['fr-ca'] = "État de l'agent"; 
$text['title-call_center_agent_status']['fr-fr'] = "Etat de l'agent";
$text['title-call_center_agent_status']['he-il'] = "סטטוס סוכן מוקד טלפוני";
$text['title-call_center_agent_status']['it-it'] = "Stato Agenti Call Center";
$text['title-call_center_agent_status']['nl-nl'] = "Call-Center agent status";
$text['title-call_center_agent_status']['pl-pl'] = "Status agentów w Call Center";
$text['title-call_center_agent_status']['pt-br'] = "Estado do agente do Call Center";
$text['title-call_center_agent_status']['pt-pt'] = "Estado do Agente do Call Center";
$text['title-call_center_agent_status']['ro-ro'] = "Starea agentului Call Center";
$text['title-call_center_agent_status']['ru-ru'] = "Статус оператора Колл-центра";
$text['title-call_center_agent_status']['sv-se'] = "Call Center Agent Status";
$text['title-call_center_agent_status']['uk-ua'] = "Статус оператора кол-центра";

$text['title-call_center_agent_edit']['en-us'] = "Call Center Agent";
$text['title-call_center_agent_edit']['en-gb'] = "Call Center Agent";
$text['title-call_center_agent_edit']['ar-eg'] = "وكيل كول سنتر";
$text['title-call_center_agent_edit']['de-at'] = "Callcenter Agenten"; //copied from de-de
$text['title-call_center_agent_edit']['de-ch'] = "Callcenter Agenten"; //copied from de-de
$text['title-call_center_agent_edit']['de-de'] = "Callcenter Agenten";
$text['title-call_center_agent_edit']['es-cl'] = "Editar Agente de Centro de Llamados";
$text['title-call_center_agent_edit']['es-mx'] = "Editar Agente de Centro de Llamados"; //copied from es-cl
$text['title-call_center_agent_edit']['fr-ca'] = "Agent du centre d'appel"; 
$text['title-call_center_agent_edit']['fr-fr'] = "Agent du centre d'appel";
$text['title-call_center_agent_edit']['he-il'] = "סוכן מוקד טלפוני";
$text['title-call_center_agent_edit']['it-it'] = "Agente Call Center";
$text['title-call_center_agent_edit']['nl-nl'] = "Call-Center Agent";
$text['title-call_center_agent_edit']['pl-pl'] = "Agent w Call Center";
$text['title-call_center_agent_edit']['pt-br'] = "Editar agente do Call Center";
$text['title-call_center_agent_edit']['pt-pt'] = "Editar Agente do Call Center";
$text['title-call_center_agent_edit']['ro-ro'] = "Agent call center";
$text['title-call_center_agent_edit']['ru-ru'] = "Оператор Колл-центра";
$text['title-call_center_agent_edit']['sv-se'] = "Call Center Agent";
$text['title-call_center_agent_edit']['uk-ua'] = "Оператор кол-центра";

$text['title-call_center_agent_add']['en-us'] = "Call Center Agent";
$text['title-call_center_agent_add']['en-gb'] = "Call Center Agent";
$text['title-call_center_agent_add']['ar-eg'] = "وكيل كول سنتر";
$text['title-call_center_agent_add']['de-at'] = "Callcenter Agenten"; //copied from de-de
$text['title-call_center_agent_add']['de-ch'] = "Callcenter Agenten"; //copied from de-de
$text['title-call_center_agent_add']['de-de'] = "Callcenter Agenten";
$text['title-call_center_agent_add']['es-cl'] = "Agregar Agente de Centro de Llamados";
$text['title-call_center_agent_add']['es-mx'] = "Agregar Agente de Centro de Llamados"; //copied from es-cl
$text['title-call_center_agent_add']['fr-ca'] = "Agent de centre d'appel"; //copied from fr-fr
$text['title-call_center_agent_add']['fr-fr'] = "Agent de centre d'appel";
$text['title-call_center_agent_add']['he-il'] = "סוכן מוקד טלפוני";
$text['title-call_center_agent_add']['it-it'] = "Agente Call Center";
$text['title-call_center_agent_add']['nl-nl'] = "Call-Center Agent";
$text['title-call_center_agent_add']['pl-pl'] = "Agent w Call Center";
$text['title-call_center_agent_add']['pt-br'] = "Adicionar agente ao Call Center";
$text['title-call_center_agent_add']['pt-pt'] = "Adicionar Agente ao Call Center";
$text['title-call_center_agent_add']['ro-ro'] = "Agent call center";
$text['title-call_center_agent_add']['ru-ru'] = "Оператор Колл-центра";
$text['title-call_center_agent_add']['sv-se'] = "Call Center Agent";
$text['title-call_center_agent_add']['uk-ua'] = "Оператор кол-центра";

$text['title-call_center']['en-us'] = "Call Center";
$text['title-call_center']['en-gb'] = "Call Center";
$text['title-call_center']['ar-eg'] = "مركز الاتصال";
$text['title-call_center']['de-at'] = "Callcenter"; //copied from de-de
$text['title-call_center']['de-ch'] = "Callcenter"; //copied from de-de
$text['title-call_center']['de-de'] = "Callcenter";
$text['title-call_center']['es-cl'] = "Centro de Llamadas";
$text['title-call_center']['es-mx'] = "Centro de Llamadas"; //copied from es-cl
$text['title-call_center']['fr-ca'] = "Centre d'appel"; //copied from fr-fr
$text['title-call_center']['fr-fr'] = "Centre d'appel";
$text['title-call_center']['he-il'] = "מרכז שירות";
$text['title-call_center']['it-it'] = "Call Center";
$text['title-call_center']['nl-nl'] = "Call-Center";
$text['title-call_center']['pl-pl'] = "Call Center ";
$text['title-call_center']['pt-br'] = "Call Center";
$text['title-call_center']['pt-pt'] = "Centro de Chamadas";
$text['title-call_center']['ro-ro'] = "Call Center";
$text['title-call_center']['ru-ru'] = "Колл-центр";
$text['title-call_center']['sv-se'] = "Call Center";
$text['title-call_center']['uk-ua'] = "Кол-центр";

$text['option-usring']['en-us'] = "us-ring";
$text['option-usring']['en-gb'] = "us-ring";
$text['option-usring']['ar-eg'] = "us-ring";
$text['option-usring']['de-at'] = "us-ring"; //copied from de-de
$text['option-usring']['de-ch'] = "us-ring"; //copied from de-de
$text['option-usring']['de-de'] = "us-ring";
$text['option-usring']['es-cl'] = "us-ring";
$text['option-usring']['es-mx'] = "us-ring"; //copied from es-cl
$text['option-usring']['fr-ca'] = "us-ring"; //copied from fr-fr
$text['option-usring']['fr-fr'] = "us-ring";
$text['option-usring']['he-il'] = "us-ring";
$text['option-usring']['it-it'] = "us-ring";
$text['option-usring']['nl-nl'] = "us-ring";
$text['option-usring']['pl-pl'] = "us-ring";
$text['option-usring']['pt-br'] = "us-ring"; //copied from pt-pt
$text['option-usring']['pt-pt'] = "us-ring";
$text['option-usring']['ro-ro'] = "us-ring";
$text['option-usring']['ru-ru'] = "us-ring";
$text['option-usring']['sv-se'] = "us-ring";
$text['option-usring']['uk-ua'] = "us-ring";

$text['option-ukring']['en-us'] = "uk-ring";
$text['option-ukring']['en-gb'] = "uk-ring";
$text['option-ukring']['ar-eg'] = "uk-ring";
$text['option-ukring']['de-at'] = "uk-ring"; //copied from de-de
$text['option-ukring']['de-ch'] = "uk-ring"; //copied from de-de
$text['option-ukring']['de-de'] = "uk-ring";
$text['option-ukring']['es-cl'] = "uk-ring";
$text['option-ukring']['es-mx'] = "uk-ring"; //copied from es-cl
$text['option-ukring']['fr-ca'] = "uk-ring"; //copied from fr-fr
$text['option-ukring']['fr-fr'] = "uk-ring";
$text['option-ukring']['he-il'] = "uk-ring";
$text['option-ukring']['it-it'] = "uk-ring";
$text['option-ukring']['nl-nl'] = "uk-ring";
$text['option-ukring']['pl-pl'] = "uk-ring";
$text['option-ukring']['pt-br'] = "uk-ring"; //copied from pt-pt
$text['option-ukring']['pt-pt'] = "uk-ring";
$text['option-ukring']['ro-ro'] = "uk-ring";
$text['option-ukring']['ru-ru'] = "uk-ring";
$text['option-ukring']['sv-se'] = "uk-ring";
$text['option-ukring']['uk-ua'] = "uk-ring";

$text['option-true']['en-us'] = "True";
$text['option-true']['en-gb'] = "True";
$text['option-true']['ar-eg'] = "حقيقي";
$text['option-true']['de-at'] = "Ein"; //copied from de-de
$text['option-true']['de-ch'] = "Ein"; //copied from de-de
$text['option-true']['de-de'] = "Ein";
$text['option-true']['es-cl'] = "Si";
$text['option-true']['es-mx'] = "Si"; //copied from es-cl
$text['option-true']['fr-ca'] = "Oui"; //copied from fr-fr
$text['option-true']['fr-fr'] = "Oui";
$text['option-true']['he-il'] = "נָכוֹן";
$text['option-true']['it-it'] = "Vero";
$text['option-true']['nl-nl'] = "Aan";
$text['option-true']['pl-pl'] = "Tak";
$text['option-true']['pt-br'] = "Sim"; //copied from pt-pt
$text['option-true']['pt-pt'] = "Sim";
$text['option-true']['ro-ro'] = "Adevărat";
$text['option-true']['ru-ru'] = "Да";
$text['option-true']['sv-se'] = "Sann";
$text['option-true']['uk-ua'] = "Так";

$text['option-top_down']['en-us'] = "Top Down";
$text['option-top_down']['en-gb'] = "Top Down";
$text['option-top_down']['ar-eg'] = "من أعلى إلى أسفل";
$text['option-top_down']['de-at'] = "Absteigend"; //copied from de-de
$text['option-top_down']['de-ch'] = "Absteigend"; //copied from de-de
$text['option-top_down']['de-de'] = "Absteigend";
$text['option-top_down']['es-cl'] = "Top Down";
$text['option-top_down']['es-mx'] = "Top Down"; //copied from es-cl
$text['option-top_down']['fr-ca'] = "Du haut vers le bas"; 
$text['option-top_down']['fr-fr'] = "Du haut vers le bas";
$text['option-top_down']['he-il'] = "מלמעלה למטה";
$text['option-top_down']['it-it'] = "Dall'alto al basso";
$text['option-top_down']['nl-nl'] = "Hoog->Laag";
$text['option-top_down']['pl-pl'] = "Z góry na dół";
$text['option-top_down']['pt-br'] = "De cima para baixo";
$text['option-top_down']['pt-pt'] = "Top Down";
$text['option-top_down']['ro-ro'] = "De sus în jos";
$text['option-top_down']['ru-ru'] = "Выпадающий";
$text['option-top_down']['sv-se'] = "Uppifrån Ned";
$text['option-top_down']['uk-ua'] = "З верху до низу";

$text['option-system']['en-us'] = "System";
$text['option-system']['en-gb'] = "System";
$text['option-system']['ar-eg'] = "מערכת";
$text['option-system']['de-at'] = "System"; //copied from de-de
$text['option-system']['de-ch'] = "System"; //copied from de-de
$text['option-system']['de-de'] = "System";
$text['option-system']['es-cl'] = "Sistema";
$text['option-system']['es-mx'] = "Sistema"; //copied from es-cl
$text['option-system']['fr-ca'] = "Système"; //copied from fr-fr
$text['option-system']['fr-fr'] = "Système";
$text['option-system']['he-il'] = "מערכת";
$text['option-system']['it-it'] = "Sistema";
$text['option-system']['nl-nl'] = "Systeem";
$text['option-system']['pl-pl'] = "System";
$text['option-system']['pt-br'] = "Sistema";
$text['option-system']['pt-pt'] = "sistema";
$text['option-system']['ro-ro'] = "Sistem";
$text['option-system']['ru-ru'] = "Система";
$text['option-system']['sv-se'] = "System";
$text['option-system']['uk-ua'] = "Система";

$text['option-sequentially_by_next_agent_order']['en-us'] = "Sequentially By Next Agent Order";
$text['option-sequentially_by_next_agent_order']['en-gb'] = "Sequentially By Next Agent Order";
$text['option-sequentially_by_next_agent_order']['ar-eg'] = "بالتتابع حسب ترتيب الوكيل التالي";
$text['option-sequentially_by_next_agent_order']['de-at'] = "Sequentielle Anordnung nächster Agent"; //copied from de-de
$text['option-sequentially_by_next_agent_order']['de-ch'] = "Sequentielle Anordnung nächster Agent"; //copied from de-de
$text['option-sequentially_by_next_agent_order']['de-de'] = "Sequentielle Anordnung nächster Agent";
$text['option-sequentially_by_next_agent_order']['es-cl'] = "Secuencialmente por orden del próximo agente";
$text['option-sequentially_by_next_agent_order']['es-mx'] = "Secuencialmente por orden del próximo agente"; //copied from es-cl
$text['option-sequentially_by_next_agent_order']['fr-ca'] = "Séquentiel par ordre d'agent suivant"; //copied from fr-fr
$text['option-sequentially_by_next_agent_order']['fr-fr'] = "Séquentiel par ordre d'agent suivant";
$text['option-sequentially_by_next_agent_order']['he-il'] = "ברצף לפי הזמנת הסוכן הבא";
$text['option-sequentially_by_next_agent_order']['it-it'] = "In sequenza dal prossimo Agente";
$text['option-sequentially_by_next_agent_order']['nl-nl'] = "Opeenvolgend op volgende agent volgorde";
$text['option-sequentially_by_next_agent_order']['pl-pl'] = "Kolejno dp każdego następnego agenta";
$text['option-sequentially_by_next_agent_order']['pt-br'] = "Sequencialmente pela ordem do próximo agente"; //copied from pt-pt
$text['option-sequentially_by_next_agent_order']['pt-pt'] = "Sequencialmente pela ordem do próximo agente";
$text['option-sequentially_by_next_agent_order']['ro-ro'] = "Secvențial După următoarea comandă a agentului";
$text['option-sequentially_by_next_agent_order']['ru-ru'] = "Последовательно, к следующему оператору по порядку";
$text['option-sequentially_by_next_agent_order']['sv-se'] = "Sekventiellt genom nästa Agent ordning";
$text['option-sequentially_by_next_agent_order']['uk-ua'] = "Послідовно до наступного оператора за порядком";

$text['option-sequentially_by_agent_order']['en-us'] = "Sequentially By Agent Order";
$text['option-sequentially_by_agent_order']['en-gb'] = "Sequentially By Agent Order";
$text['option-sequentially_by_agent_order']['ar-eg'] = "بالتتابع حسب أمر الوكيل";
$text['option-sequentially_by_agent_order']['de-at'] = "Sequentielle Reihung nach Agenten";
$text['option-sequentially_by_agent_order']['de-ch'] = "Sequentielle Anordnung nach Agenten"; //copied from de-de
$text['option-sequentially_by_agent_order']['de-de'] = "Sequentielle Anordnung nach Agenten";
$text['option-sequentially_by_agent_order']['es-cl'] = "Secuencialmente por orden de los agentes";
$text['option-sequentially_by_agent_order']['es-mx'] = "Secuencialmente por orden de los agentes"; //copied from es-cl
$text['option-sequentially_by_agent_order']['fr-ca'] = "Séquentiel par ordre d'agent"; //copied from fr-fr
$text['option-sequentially_by_agent_order']['fr-fr'] = "Séquentiel par ordre d'agent";
$text['option-sequentially_by_agent_order']['he-il'] = "ברצף לפי הוראת סוכן";
$text['option-sequentially_by_agent_order']['it-it'] = "In sequenza per Agente";
$text['option-sequentially_by_agent_order']['nl-nl'] = "Opeenvolgend op agent volgorde";
$text['option-sequentially_by_agent_order']['pl-pl'] = "Kolejno dp każdego agenta";
$text['option-sequentially_by_agent_order']['pt-br'] = "Sequencialmente pela ordem dos agentes"; //copied from pt-pt
$text['option-sequentially_by_agent_order']['pt-pt'] = "Sequencialmente pela ordem dos agentes";
$text['option-sequentially_by_agent_order']['ro-ro'] = "Secvenţial Prin Ordinul Agentului";
$text['option-sequentially_by_agent_order']['ru-ru'] = "Последовательно, к следующему оператору";
$text['option-sequentially_by_agent_order']['sv-se'] = "Sekventiellt genom Agent ordning";
$text['option-sequentially_by_agent_order']['uk-ua'] = "Послідовно за замовленням агента";

$text['option-rsring']['en-us'] = "rs-ring";
$text['option-rsring']['en-gb'] = "rs-ring";
$text['option-rsring']['ar-eg'] = "rs-ring";
$text['option-rsring']['de-at'] = "rs-ring"; //copied from de-de
$text['option-rsring']['de-ch'] = "rs-ring"; //copied from de-de
$text['option-rsring']['de-de'] = "rs-ring";
$text['option-rsring']['es-cl'] = "rs-ring";
$text['option-rsring']['es-mx'] = "rs-ring"; //copied from es-cl
$text['option-rsring']['fr-ca'] = "rs-ring"; //copied from fr-fr
$text['option-rsring']['fr-fr'] = "rs-ring";
$text['option-rsring']['he-il'] = "rs-ring";
$text['option-rsring']['it-it'] = "rs-ring";
$text['option-rsring']['nl-nl'] = "rs-ring";
$text['option-rsring']['pl-pl'] = "rs-ring";
$text['option-rsring']['pt-br'] = "rs-ring"; //copied from pt-pt
$text['option-rsring']['pt-pt'] = "rs-ring";
$text['option-rsring']['ro-ro'] = "rs-ring";
$text['option-rsring']['ru-ru'] = "rs-ring";
$text['option-rsring']['sv-se'] = "rs-ring";
$text['option-rsring']['uk-ua'] = "rs-ring";

$text['option-round_robin']['en-us'] = "Round Robin";
$text['option-round_robin']['en-gb'] = "Round Robin";
$text['option-round_robin']['ar-eg'] = "جولة روبن";
$text['option-round_robin']['de-at'] = "Ringverteilung"; //copied from de-de
$text['option-round_robin']['de-ch'] = "Ringverteilung"; //copied from de-de
$text['option-round_robin']['de-de'] = "Ringverteilung";
$text['option-round_robin']['es-cl'] = "Round Robin";
$text['option-round_robin']['es-mx'] = "Round Robin"; //copied from es-cl
$text['option-round_robin']['fr-ca'] = "Round Robin"; //copied from fr-fr
$text['option-round_robin']['fr-fr'] = "Round Robin";
$text['option-round_robin']['he-il'] = "רובין העגול";
$text['option-round_robin']['it-it'] = "Round Robin";
$text['option-round_robin']['nl-nl'] = "Ring verdeling";
$text['option-round_robin']['pl-pl'] = "Round Robin ";
$text['option-round_robin']['pt-br'] = "Round Robin"; //copied from pt-pt
$text['option-round_robin']['pt-pt'] = "Round Robin";
$text['option-round_robin']['ro-ro'] = "Round Robin";
$text['option-round_robin']['ru-ru'] = "Круговая";
$text['option-round_robin']['sv-se'] = "Round Robin (Cirkulär)";
$text['option-round_robin']['uk-ua'] = "Кругової";

$text['option-ring_all']['en-us'] = "Ring All";
$text['option-ring_all']['en-gb'] = "Ring All";
$text['option-ring_all']['ar-eg'] = "رنين الكل";
$text['option-ring_all']['de-at'] = "Alle läuten"; //copied from de-de
$text['option-ring_all']['de-ch'] = "Alle läuten"; //copied from de-de
$text['option-ring_all']['de-de'] = "Alle läuten";
$text['option-ring_all']['es-cl'] = "Sonar todos";
$text['option-ring_all']['es-mx'] = "Sonar todos"; //copied from es-cl
$text['option-ring_all']['fr-ca'] = "Sonner partout"; //copied from fr-fr
$text['option-ring_all']['fr-fr'] = "Sonner partout";
$text['option-ring_all']['he-il'] = "צלצל הכל";
$text['option-ring_all']['it-it'] = "Squillano tutti";
$text['option-ring_all']['nl-nl'] = "Allen gelijktijdig";
$text['option-ring_all']['pl-pl'] = "Dzwonią wszyscy";
$text['option-ring_all']['pt-br'] = "Tocar em todos"; //copied from pt-pt
$text['option-ring_all']['pt-pt'] = "Tocar em todos";
$text['option-ring_all']['ro-ro'] = "Sunați pe toate";
$text['option-ring_all']['ru-ru'] = "Звонят все";
$text['option-ring_all']['sv-se'] = "Ring på Alla";
$text['option-ring_all']['uk-ua'] = "Дзвонити всім";

$text['option-random']['en-us'] = "Random";
$text['option-random']['en-gb'] = "Random";
$text['option-random']['ar-eg'] = "عشوائي";
$text['option-random']['de-at'] = "Zufallsprinzip"; //copied from de-de
$text['option-random']['de-ch'] = "Zufallsprinzip"; //copied from de-de
$text['option-random']['de-de'] = "Zufallsprinzip";
$text['option-random']['es-cl'] = "Aleatorio";
$text['option-random']['es-mx'] = "Aleatorio"; //copied from es-cl
$text['option-random']['fr-ca'] = "Aléatoire"; //copied from fr-fr
$text['option-random']['fr-fr'] = "Aléatoire";
$text['option-random']['he-il'] = "אַקרַאִי";
$text['option-random']['it-it'] = "Casuale";
$text['option-random']['nl-nl'] = "Willekeurig";
$text['option-random']['pl-pl'] = "Przypadkowo";
$text['option-random']['pt-br'] = "Aleatório"; //copied from pt-pt
$text['option-random']['pt-pt'] = "Aleatório";
$text['option-random']['ro-ro'] = "Aleatoriu";
$text['option-random']['ru-ru'] = "Случайно";
$text['option-random']['sv-se'] = "Slumpvis";
$text['option-random']['uk-ua'] = "Випадково";

$text['option-queue']['en-us'] = "Queue";
$text['option-queue']['en-gb'] = "Queue";
$text['option-queue']['ar-eg'] = "طابور";
$text['option-queue']['de-at'] = "Warteschlange"; //copied from de-de
$text['option-queue']['de-ch'] = "Warteschlange"; //copied from de-de
$text['option-queue']['de-de'] = "Warteschlange";
$text['option-queue']['es-cl'] = "Cola";
$text['option-queue']['es-mx'] = "Cola"; //copied from es-cl
$text['option-queue']['fr-ca'] = "Queue"; //copied from fr-fr
$text['option-queue']['fr-fr'] = "Queue";
$text['option-queue']['he-il'] = "תוֹר";
$text['option-queue']['it-it'] = "Coda";
$text['option-queue']['nl-nl'] = "Wachtrij";
$text['option-queue']['pl-pl'] = "KOlejka";
$text['option-queue']['pt-br'] = "Fila"; //copied from pt-pt
$text['option-queue']['pt-pt'] = "Fila";
$text['option-queue']['ro-ro'] = "Coadă";
$text['option-queue']['ru-ru'] = "Очередь";
$text['option-queue']['sv-se'] = "Kö";
$text['option-queue']['uk-ua'] = "Черга";

$text['option-ptring']['en-us'] = "pt-ring";
$text['option-ptring']['en-gb'] = "pt-ring";
$text['option-ptring']['ar-eg'] = "pt-ring";
$text['option-ptring']['de-at'] = "pt-ring"; //copied from de-de
$text['option-ptring']['de-ch'] = "pt-ring"; //copied from de-de
$text['option-ptring']['de-de'] = "pt-ring";
$text['option-ptring']['es-cl'] = "pt-ring";
$text['option-ptring']['es-mx'] = "pt-ring"; //copied from es-cl
$text['option-ptring']['fr-ca'] = "pt-ring"; //copied from fr-fr
$text['option-ptring']['fr-fr'] = "pt-ring";
$text['option-ptring']['he-il'] = "pt-ring";
$text['option-ptring']['it-it'] = "pt-ring";
$text['option-ptring']['nl-nl'] = "pt-ring";
$text['option-ptring']['pl-pl'] = "pt-ring";
$text['option-ptring']['pt-br'] = "pt-ring"; //copied from pt-pt
$text['option-ptring']['pt-pt'] = "pt-ring";
$text['option-ptring']['ro-ro'] = "pt-ring";
$text['option-ptring']['ru-ru'] = "pt-ring";
$text['option-ptring']['sv-se'] = "pt-ring";
$text['option-ptring']['uk-ua'] = "pt-ring";

$text['option-on_break']['en-us'] = "On Break";
$text['option-on_break']['en-gb'] = "On Break";
$text['option-on_break']['ar-eg'] = "في استراحة";
$text['option-on_break']['de-at'] = "In Pause"; //copied from de-de
$text['option-on_break']['de-ch'] = "In Pause"; //copied from de-de
$text['option-on_break']['de-de'] = "In Pause";
$text['option-on_break']['es-cl'] = "En Pausa";
$text['option-on_break']['es-mx'] = "En Pausa"; //copied from es-cl
$text['option-on_break']['fr-ca'] = "En pause"; 
$text['option-on_break']['fr-fr'] = "En Pause";
$text['option-on_break']['he-il'] = "בהפסקה";
$text['option-on_break']['it-it'] = "In Pausa";
$text['option-on_break']['nl-nl'] = "Gepauzeerd";
$text['option-on_break']['pl-pl'] = "Na przerwie";
$text['option-on_break']['pt-br'] = "Pausado";
$text['option-on_break']['pt-pt'] = "On Break";
$text['option-on_break']['ro-ro'] = "In pauza";
$text['option-on_break']['ru-ru'] = "Перерыв";
$text['option-on_break']['sv-se'] = "På Rast";
$text['option-on_break']['uk-ua'] = "На перерві";

$text['option-no_change']['en-us'] = "No Change";
$text['option-no_change']['en-gb'] = "No Change";
$text['option-no_change']['ar-eg'] = "لا تغيير";
$text['option-no_change']['de-at'] = "Keine Änderung"; //copied from de-de
$text['option-no_change']['de-ch'] = "Keine Änderung"; //copied from de-de
$text['option-no_change']['de-de'] = "Keine Änderung";
$text['option-no_change']['es-cl'] = "Sin Cambios";
$text['option-no_change']['es-mx'] = "Sin Cambios"; //copied from es-cl
$text['option-no_change']['fr-ca'] = "Pas de changement"; 
$text['option-no_change']['fr-fr'] = "Pas de Changement";
$text['option-no_change']['he-il'] = "ללא שינוי";
$text['option-no_change']['it-it'] = "Nessun Cambiamento";
$text['option-no_change']['nl-nl'] = "Geen verandering";
$text['option-no_change']['pl-pl'] = "Bez zmian";
$text['option-no_change']['pt-br'] = "Não modificar";
$text['option-no_change']['pt-pt'] = "No Change";
$text['option-no_change']['ro-ro'] = "Nicio schimbare";
$text['option-no_change']['ru-ru'] = "Без изменения";
$text['option-no_change']['sv-se'] = "Ingen Förändring";
$text['option-no_change']['uk-ua'] = "Без змін";

$text['option-longest_idle_agent']['en-us'] = "Longest Idle Agent";
$text['option-longest_idle_agent']['en-gb'] = "Longest Idle Agent";
$text['option-longest_idle_agent']['ar-eg'] = "أطول عامل خامل";
$text['option-longest_idle_agent']['de-at'] = "Agent mit der höchsten Wartezeit"; //copied from de-de
$text['option-longest_idle_agent']['de-ch'] = "Agent mit der höchsten Wartezeit"; //copied from de-de
$text['option-longest_idle_agent']['de-de'] = "Agent mit der höchsten Wartezeit";
$text['option-longest_idle_agent']['es-cl'] = "Agente desocupado por más tiempo";
$text['option-longest_idle_agent']['es-mx'] = "Agente desocupado por más tiempo"; //copied from es-cl
$text['option-longest_idle_agent']['fr-ca'] = "Agent inactif le plus longtemps";
$text['option-longest_idle_agent']['fr-fr'] = "Agent inactif le plus longtemps";
$text['option-longest_idle_agent']['he-il'] = "סוכן הסרק הארוך ביותר";
$text['option-longest_idle_agent']['it-it'] = "Da più tempo libero";
$text['option-longest_idle_agent']['nl-nl'] = "Langst wachtende agent";
$text['option-longest_idle_agent']['pl-pl'] = "Najdlużej bezczynny agent";
$text['option-longest_idle_agent']['pt-br'] = "Agente desocupado há mais tempo"; //copied from pt-pt
$text['option-longest_idle_agent']['pt-pt'] = "Agente desocupado há mais tempo";
$text['option-longest_idle_agent']['ro-ro'] = "Cel mai lung agent inactiv";
$text['option-longest_idle_agent']['ru-ru'] = "Максимально незанятый оператор";
$text['option-longest_idle_agent']['sv-se'] = "Agent Längst Ledig";
$text['option-longest_idle_agent']['uk-ua'] = "Найдовше бездіяльний агент";

$text['option-logged_out']['en-us'] = "Logged Out";
$text['option-logged_out']['en-gb'] = "Logged Out";
$text['option-logged_out']['ar-eg'] = "تسجيل الخروج";
$text['option-logged_out']['de-at'] = "Abgemeldet"; //copied from de-de
$text['option-logged_out']['de-ch'] = "Abgemeldet"; //copied from de-de
$text['option-logged_out']['de-de'] = "Abgemeldet";
$text['option-logged_out']['es-cl'] = "Desconectado";
$text['option-logged_out']['es-mx'] = "Desconectado"; //copied from es-cl
$text['option-logged_out']['fr-ca'] = "Déconnecté"; //copied from fr-fr
$text['option-logged_out']['fr-fr'] = "Déconnecté";
$text['option-logged_out']['he-il'] = "התנתק";
$text['option-logged_out']['it-it'] = "Sloggato";
$text['option-logged_out']['nl-nl'] = "Afgelogged";
$text['option-logged_out']['pl-pl'] = "Wylogowany";
$text['option-logged_out']['pt-br'] = "Desconectado"; //copied from pt-pt
$text['option-logged_out']['pt-pt'] = "Desconectado";
$text['option-logged_out']['ro-ro'] = "Delogat";
$text['option-logged_out']['ru-ru'] = "Выйти";
$text['option-logged_out']['sv-se'] = "Utloggad";
$text['option-logged_out']['uk-ua'] = "Вийшов";

$text['option-itring']['en-us'] = "it-ring";
$text['option-itring']['en-gb'] = "it-ring";
$text['option-itring']['ar-eg'] = "it-ring";
$text['option-itring']['de-at'] = "it-ring"; //copied from de-de
$text['option-itring']['de-ch'] = "it-ring"; //copied from de-de
$text['option-itring']['de-de'] = "it-ring";
$text['option-itring']['es-cl'] = "it-ring";
$text['option-itring']['es-mx'] = "it-ring"; //copied from es-cl
$text['option-itring']['fr-ca'] = "it-ring"; //copied from fr-fr
$text['option-itring']['fr-fr'] = "it-ring";
$text['option-itring']['he-il'] = "it-ring";
$text['option-itring']['it-it'] = "it-ring";
$text['option-itring']['nl-nl'] = "it-ring";
$text['option-itring']['pl-pl'] = "it-ring";
$text['option-itring']['pt-br'] = "it_ring";
$text['option-itring']['pt-pt'] = "it-ring";
$text['option-itring']['ro-ro'] = "it-ring";
$text['option-itring']['ru-ru'] = "it-ring";
$text['option-itring']['sv-se'] = "it-ring";
$text['option-itring']['uk-ua'] = "it-ring";

$text['option-frring']['en-us'] = "fr-ring";
$text['option-frring']['en-gb'] = "fr-ring";
$text['option-frring']['ar-eg'] = "fr-ring";
$text['option-frring']['de-at'] = "fr-ring"; //copied from de-de
$text['option-frring']['de-ch'] = "fr-ring"; //copied from de-de
$text['option-frring']['de-de'] = "fr-ring";
$text['option-frring']['es-cl'] = "fr-ring";
$text['option-frring']['es-mx'] = "fr-ring"; //copied from es-cl
$text['option-frring']['fr-ca'] = "fr-ring"; //copied from fr-fr
$text['option-frring']['fr-fr'] = "fr-ring";
$text['option-frring']['he-il'] = "fr-ring";
$text['option-frring']['it-it'] = "fr-ring";
$text['option-frring']['nl-nl'] = "fr-ring";
$text['option-frring']['pl-pl'] = "fr-ring";
$text['option-frring']['pt-br'] = "fr-ring"; //copied from pt-pt
$text['option-frring']['pt-pt'] = "fr-ring";
$text['option-frring']['ro-ro'] = "fr-ring";
$text['option-frring']['ru-ru'] = "fr-ring";
$text['option-frring']['sv-se'] = "fr-ring";
$text['option-frring']['uk-ua'] = "fr-ring";

$text['option-dering']['en-us'] = "de-ring";
$text['option-dering']['en-gb'] = "de-ring";
$text['option-dering']['ar-eg'] = "de-ring";
$text['option-dering']['de-at'] = "de-ring"; //copied from de-de
$text['option-dering']['de-ch'] = "de-ring"; //copied from de-de
$text['option-dering']['de-de'] = "de-ring";
$text['option-dering']['es-cl'] = "de-ring";
$text['option-dering']['es-mx'] = "de-ring"; //copied from es-cl
$text['option-dering']['fr-ca'] = "de-ring"; //copied from fr-fr
$text['option-dering']['fr-fr'] = "de-ring";
$text['option-dering']['he-il'] = "de-ring";
$text['option-dering']['it-it'] = "de-ring";
$text['option-dering']['nl-nl'] = "de-ring";
$text['option-dering']['pl-pl'] = "de-ring";
$text['option-dering']['pt-br'] = "de-ring"; //copied from pt-pt
$text['option-dering']['pt-pt'] = "de-ring";
$text['option-dering']['ro-ro'] = "de-ring";
$text['option-dering']['ru-ru'] = "de-ring";
$text['option-dering']['sv-se'] = "de-ring";
$text['option-dering']['uk-ua'] = "de-ring";

$text['option-false']['en-us'] = "False";
$text['option-false']['en-gb'] = "False";
$text['option-false']['ar-eg'] = "خطأ شنيع";
$text['option-false']['de-at'] = "Aus"; //copied from de-de
$text['option-false']['de-ch'] = "Aus"; //copied from de-de
$text['option-false']['de-de'] = "Aus";
$text['option-false']['es-cl'] = "No";
$text['option-false']['es-mx'] = "No"; //copied from es-cl
$text['option-false']['fr-ca'] = "Non"; //copied from fr-fr
$text['option-false']['fr-fr'] = "Non";
$text['option-false']['he-il'] = "שֶׁקֶר";
$text['option-false']['it-it'] = "Falso";
$text['option-false']['nl-nl'] = "Uit";
$text['option-false']['pl-pl'] = "Nie";
$text['option-false']['pt-br'] = "Não"; //copied from pt-pt
$text['option-false']['pt-pt'] = "Não";
$text['option-false']['ro-ro'] = "Fals";
$text['option-false']['ru-ru'] = "Нет";
$text['option-false']['sv-se'] = "Falsk";
$text['option-false']['uk-ua'] = "Ні";

$text['option-do_not_disturb']['en-us'] = "Do Not Disturb";
$text['option-do_not_disturb']['en-gb'] = "Do Not Disturb";
$text['option-do_not_disturb']['ar-eg'] = "لا تخل";
$text['option-do_not_disturb']['de-at'] = "Bitte nicht stören"; //copied from de-de
$text['option-do_not_disturb']['de-ch'] = "Bitte nicht stören"; //copied from de-de
$text['option-do_not_disturb']['de-de'] = "Bitte nicht stören";
$text['option-do_not_disturb']['es-cl'] = "No Molestar";
$text['option-do_not_disturb']['es-mx'] = "No Molestar"; //copied from es-cl
$text['option-do_not_disturb']['fr-ca'] = "Ne pas déranger"; //copied from fr-fr
$text['option-do_not_disturb']['fr-fr'] = "Ne pas déranger";
$text['option-do_not_disturb']['he-il'] = "אל תפריע";
$text['option-do_not_disturb']['it-it'] = "Non Disturbare";
$text['option-do_not_disturb']['nl-nl'] = "Niet Storen";
$text['option-do_not_disturb']['pl-pl'] = "Nie przeszkadzaj (DND)";
$text['option-do_not_disturb']['pt-br'] = "Não perturbe (DND)";
$text['option-do_not_disturb']['pt-pt'] = "Não incomodar";
$text['option-do_not_disturb']['ro-ro'] = "Nu deranjați";
$text['option-do_not_disturb']['ru-ru'] = "Не беспокоить";
$text['option-do_not_disturb']['sv-se'] = "Stör Ej";
$text['option-do_not_disturb']['uk-ua'] = "Не турбувати";

$text['option-available_on_demand']['en-us'] = "Available (On Demand)";
$text['option-available_on_demand']['en-gb'] = "Available (On Demand)";
$text['option-available_on_demand']['ar-eg'] = "متاح (عند الطلب)";
$text['option-available_on_demand']['de-at'] = "Verfügbar (auf Anfrage)"; //copied from de-de
$text['option-available_on_demand']['de-ch'] = "Verfügbar (auf Anfrage)"; //copied from de-de
$text['option-available_on_demand']['de-de'] = "Verfügbar (auf Anfrage)";
$text['option-available_on_demand']['es-cl'] = "Disponible (Bajo Demanda)";
$text['option-available_on_demand']['es-mx'] = "Disponible (Bajo Demanda)"; //copied from es-cl
$text['option-available_on_demand']['fr-ca'] = "Disponible (sur demande)";
$text['option-available_on_demand']['fr-fr'] = "Disponible (sur demande)";
$text['option-available_on_demand']['he-il'] = "זמין (לפי דרישה)";
$text['option-available_on_demand']['it-it'] = "Disponibile (Su Richiesta)";
$text['option-available_on_demand']['nl-nl'] = "beschikbaar (op aanvraag)";
$text['option-available_on_demand']['pl-pl'] = "Dostępny (na żądanie)";
$text['option-available_on_demand']['pt-br'] = "Disponível (Sob demanda)";
$text['option-available_on_demand']['pt-pt'] = "Disponível (On Demand)";
$text['option-available_on_demand']['ro-ro'] = "Disponibil (la cerere)";
$text['option-available_on_demand']['ru-ru'] = "Доступен (по требованию)";
$text['option-available_on_demand']['sv-se'] = "Tillgänglig (På Begäran)";
$text['option-available_on_demand']['uk-ua'] = "Доступний (на вимогу)";

$text['option-available']['en-us'] = "Available";
$text['option-available']['en-gb'] = "Available";
$text['option-available']['ar-eg'] = "متاح";
$text['option-available']['de-at'] = "Verfügbar"; //copied from de-de
$text['option-available']['de-ch'] = "Verfügbar"; //copied from de-de
$text['option-available']['de-de'] = "Verfügbar";
$text['option-available']['es-cl'] = "Disponible";
$text['option-available']['es-mx'] = "Disponible"; //copied from es-cl
$text['option-available']['fr-ca'] = "Disponible"; //copied from fr-fr
$text['option-available']['fr-fr'] = "Disponible";
$text['option-available']['he-il'] = "זמין";
$text['option-available']['it-it'] = "Disponibile";
$text['option-available']['nl-nl'] = "Beschikbaar";
$text['option-available']['pl-pl'] = "Dostępny";
$text['option-available']['pt-br'] = "Disponível"; //copied from pt-pt
$text['option-available']['pt-pt'] = "Disponível";
$text['option-available']['ro-ro'] = "Disponibil";
$text['option-available']['ru-ru'] = "Доступен";
$text['option-available']['sv-se'] = "Tillgänglig";
$text['option-available']['uk-ua'] = "Доступний";

$text['option-agent_with_least_talk_time']['en-us'] = "Agent With Least Talk Time";
$text['option-agent_with_least_talk_time']['en-gb'] = "Agent With Least Talk Time";
$text['option-agent_with_least_talk_time']['ar-eg'] = "وكيل بأقل وقت للتحدث";
$text['option-agent_with_least_talk_time']['de-at'] = "Agent mit geringster Sprechzeit"; //copied from de-de
$text['option-agent_with_least_talk_time']['de-ch'] = "Agent mit geringster Sprechzeit"; //copied from de-de
$text['option-agent_with_least_talk_time']['de-de'] = "Agent mit geringster Sprechzeit";
$text['option-agent_with_least_talk_time']['es-cl'] = "Agente con el menor tiempo de comunicación";
$text['option-agent_with_least_talk_time']['es-mx'] = "Agente con el menor tiempo de comunicación"; //copied from es-cl
$text['option-agent_with_least_talk_time']['fr-ca'] = "Agent avec le moins de temps de conversation";
$text['option-agent_with_least_talk_time']['fr-fr'] = "Agent avec le moins de temps de conversation";
$text['option-agent_with_least_talk_time']['he-il'] = "סוכן עם מינימום זמן דיבור";
$text['option-agent_with_least_talk_time']['it-it'] = "Agent che ha parlato di meno";
$text['option-agent_with_least_talk_time']['nl-nl'] = "Agent met kostste gesprekstijd";
$text['option-agent_with_least_talk_time']['pl-pl'] = "Agent z najkrótszym czasem rozmowy";
$text['option-agent_with_least_talk_time']['pt-br'] = "Agente com o menor tempo de comunicação"; //copied from pt-pt
$text['option-agent_with_least_talk_time']['pt-pt'] = "Agente com o menor tempo de comunicação";
$text['option-agent_with_least_talk_time']['ro-ro'] = "Agent cu cel mai mic timp de convorbire";
$text['option-agent_with_least_talk_time']['ru-ru'] = "Оператор с наименьшим временем разговора";
$text['option-agent_with_least_talk_time']['sv-se'] = "Agent med minst taltid";
$text['option-agent_with_least_talk_time']['uk-ua'] = "Оператор з найменшим часом розмови";

$text['option-agent_with_fewest_calls']['en-us'] = "Agent With Fewest Calls";
$text['option-agent_with_fewest_calls']['en-gb'] = "Agent With Fewest Calls";
$text['option-agent_with_fewest_calls']['ar-eg'] = "وكيل بأقل عدد من المكالمات";
$text['option-agent_with_fewest_calls']['de-at'] = "Agent mit wenigsten Anrufen"; //copied from de-de
$text['option-agent_with_fewest_calls']['de-ch'] = "Agent mit wenigsten Anrufen"; //copied from de-de
$text['option-agent_with_fewest_calls']['de-de'] = "Agent mit wenigsten Anrufen";
$text['option-agent_with_fewest_calls']['es-cl'] = "Agente con menor número de llamadas";
$text['option-agent_with_fewest_calls']['es-mx'] = "Agente con menor número de llamadas"; //copied from es-cl
$text['option-agent_with_fewest_calls']['fr-ca'] = "Agent avec le moins d'appels"; //copied from fr-fr
$text['option-agent_with_fewest_calls']['fr-fr'] = "Agent avec le moins d'appels";
$text['option-agent_with_fewest_calls']['he-il'] = "סוכן עם הכי פחות שיחות";
$text['option-agent_with_fewest_calls']['it-it'] = "Agente con meno chiamate";
$text['option-agent_with_fewest_calls']['nl-nl'] = "Agent met minste gesprekken";
$text['option-agent_with_fewest_calls']['pl-pl'] = "Agent z najmniejszą ilością rozmów";
$text['option-agent_with_fewest_calls']['pt-br'] = "Agente com o menor número de chamadas"; //copied from pt-pt
$text['option-agent_with_fewest_calls']['pt-pt'] = "Agente com o menor número de chamadas";
$text['option-agent_with_fewest_calls']['ro-ro'] = "Agent cu cele mai puține apeluri";
$text['option-agent_with_fewest_calls']['ru-ru'] = "Оператор c наименьшим количеством вызовов";
$text['option-agent_with_fewest_calls']['sv-se'] = "Agent med minst antal samtal";
$text['option-agent_with_fewest_calls']['uk-ua'] = "Оператор з найменшою кількістю дзвінків";

$text['message-maximum_queues']['en-us'] = "Maximum Queues:";
$text['message-maximum_queues']['en-gb'] = "Maximum Queues:";
$text['message-maximum_queues']['ar-eg'] = "الحد الأقصى لقوائم الانتظار:";
$text['message-maximum_queues']['de-at'] = "Maximale Anzahl Warteschlangen:"; //copied from de-de
$text['message-maximum_queues']['de-ch'] = "Maximale Anzahl Warteschlangen:"; //copied from de-de
$text['message-maximum_queues']['de-de'] = "Maximale Anzahl Warteschlangen:";
$text['message-maximum_queues']['es-cl'] = "Colas Máximo Permitido:";
$text['message-maximum_queues']['es-mx'] = "Colas Máximo Permitido:"; //copied from es-cl
$text['message-maximum_queues']['fr-ca'] = "Files d'attente maximum autorisé:";
$text['message-maximum_queues']['fr-fr'] = "Files d'attente Maximum Autorisé:";
$text['message-maximum_queues']['he-il'] = "מקסימום תורים:";
$text['message-maximum_queues']['it-it'] = "Massimo Code:";
$text['message-maximum_queues']['nl-nl'] = "Maximum aantal wachtrijen";
$text['message-maximum_queues']['pl-pl'] = "Maksymalna ilość kolejek:";
$text['message-maximum_queues']['pt-br'] = "Máximo de filas permitido:";
$text['message-maximum_queues']['pt-pt'] = "Filas Máximo Permitido:";
$text['message-maximum_queues']['ro-ro'] = "Cozi maxime:";
$text['message-maximum_queues']['ru-ru'] = "Максимальное количество очередей:";
$text['message-maximum_queues']['sv-se'] = "Max Antal Kö:er:";
$text['message-maximum_queues']['uk-ua'] = "Максимальна кількість черг:";

$text['message-duplicate_agent_id']['en-us'] = "Duplicate Agent ID Detected";
$text['message-duplicate_agent_id']['en-gb'] = "Duplicate Agent ID Detected";
$text['message-duplicate_agent_id']['ar-eg'] = "تم اكتشاف معرف وكيل مكرر";
$text['message-duplicate_agent_id']['de-at'] = "Agenten ID bereits vorhanden"; //copied from de-de
$text['message-duplicate_agent_id']['de-ch'] = "Agenten ID bereits vorhanden"; //copied from de-de
$text['message-duplicate_agent_id']['de-de'] = "Agenten ID bereits vorhanden";
$text['message-duplicate_agent_id']['es-cl'] = "Duplicar ID de Agente detectada";
$text['message-duplicate_agent_id']['es-mx'] = "Duplicar ID de Agente detectada"; //copied from es-cl
$text['message-duplicate_agent_id']['fr-ca'] = "ID d'agent duplicat détecté"; 
$text['message-duplicate_agent_id']['fr-fr'] = "ID d'agent duplicat détecté";
$text['message-duplicate_agent_id']['he-il'] = "זוהה זיהוי סוכן כפול";
$text['message-duplicate_agent_id']['it-it'] = "Rilevato ID Agente Duplicato";
$text['message-duplicate_agent_id']['nl-nl'] = "Duplicaat Agent ID ontdekt";
$text['message-duplicate_agent_id']['pl-pl'] = "Duplikat Wykryto Agenta ID";
$text['message-duplicate_agent_id']['pt-br'] = "Duplicar ID do agente detectado";
$text['message-duplicate_agent_id']['pt-pt'] = "Duplicar Agent ID Detectado";
$text['message-duplicate_agent_id']['ro-ro'] = "ID-ul agent duplicat detectat";
$text['message-duplicate_agent_id']['ru-ru'] = "Выявлен дубликат идентификатора оператора";
$text['message-duplicate_agent_id']['sv-se'] = "Duplicate Agent-ID Funnet";
$text['message-duplicate_agent_id']['uk-ua'] = "Повторювані Ідентифікатор агента Виявлено";

$text['label-wrap_up_time']['en-us'] = "Wrap Up Time";
$text['label-wrap_up_time']['en-gb'] = "Wrap Up Time";
$text['label-wrap_up_time']['ar-eg'] = "وقت الختام";
$text['label-wrap_up_time']['de-at'] = "Nachbereitungszeit"; //copied from de-de
$text['label-wrap_up_time']['de-ch'] = "Nachbereitungszeit"; //copied from de-de
$text['label-wrap_up_time']['de-de'] = "Nachbereitungszeit";
$text['label-wrap_up_time']['es-cl'] = "Tiempo de Preparación";
$text['label-wrap_up_time']['es-mx'] = "Tiempo de Preparación"; //copied from es-cl
$text['label-wrap_up_time']['fr-ca'] = "Temps de clôture";
$text['label-wrap_up_time']['fr-fr'] = "Temps de clôture";
$text['label-wrap_up_time']['he-il'] = "זמן סיום";
$text['label-wrap_up_time']['it-it'] = "Wrap Up Time";
$text['label-wrap_up_time']['nl-nl'] = "Afrondtijd";
$text['label-wrap_up_time']['pl-pl'] = "Dostępny czas po zakończeniu rozmowy";
$text['label-wrap_up_time']['pt-br'] = "Tempo de preparação"; //copied from pt-pt
$text['label-wrap_up_time']['pt-pt'] = "Tempo de preparação";
$text['label-wrap_up_time']['ro-ro'] = "Timp de finalizare";
$text['label-wrap_up_time']['ru-ru'] = "Время паузы между вызовами";
$text['label-wrap_up_time']['sv-se'] = "'Wrap Up' Tid";
$text['label-wrap_up_time']['uk-ua'] = "Час завершення";

$text['label-type']['en-us'] = "Type";
$text['label-type']['en-gb'] = "Type";
$text['label-type']['ar-eg'] = "يكتب";
$text['label-type']['de-at'] = "Typ"; //copied from de-de
$text['label-type']['de-ch'] = "Typ"; //copied from de-de
$text['label-type']['de-de'] = "Typ";
$text['label-type']['es-cl'] = "Tipo";
$text['label-type']['es-mx'] = "Tipo"; //copied from es-cl
$text['label-type']['fr-ca'] = "Genre";
$text['label-type']['fr-fr'] = "Genre";
$text['label-type']['he-il'] = "סוּג";
$text['label-type']['it-it'] = "Tipo";
$text['label-type']['nl-nl'] = "Type";
$text['label-type']['pl-pl'] = "Typ";
$text['label-type']['pt-br'] = "Tipo"; //copied from pt-pt
$text['label-type']['pt-pt'] = "Tipo";
$text['label-type']['ro-ro'] = "Tip";
$text['label-type']['ru-ru'] = "Тип";
$text['label-type']['sv-se'] = "Typ";
$text['label-type']['uk-ua'] = "Тип";

$text['label-timeout_action']['en-us'] = "Timeout Action";
$text['label-timeout_action']['en-gb'] = "Timeout Action";
$text['label-timeout_action']['ar-eg'] = "مهلة العمل";
$text['label-timeout_action']['de-at'] = "Aktion bei Zeitüberschreitung"; //copied from de-de
$text['label-timeout_action']['de-ch'] = "Aktion bei Zeitüberschreitung"; //copied from de-de
$text['label-timeout_action']['de-de'] = "Aktion bei Zeitüberschreitung";
$text['label-timeout_action']['es-cl'] = "Acción de Timeout";
$text['label-timeout_action']['es-mx'] = "Acción de Timeout"; //copied from es-cl
$text['label-timeout_action']['fr-ca'] = "Action si délai d'attente excédé";
$text['label-timeout_action']['fr-fr'] = "Action sur Timeout";
$text['label-timeout_action']['he-il'] = "פעולת פסק זמן";
$text['label-timeout_action']['it-it'] = "Azione al Timeout";
$text['label-timeout_action']['nl-nl'] = "Actie bij tijdsoverschrijding";
$text['label-timeout_action']['pl-pl'] = "Następny krok po upływie limitu czasowego";
$text['label-timeout_action']['pt-br'] = "Ação de tempo limite";
$text['label-timeout_action']['pt-pt'] = "Acção de Timeout";
$text['label-timeout_action']['ro-ro'] = "Acțiune de expirare";
$text['label-timeout_action']['ru-ru'] = "Действие по тайм-ауту";
$text['label-timeout_action']['sv-se'] = "Timeout Åtgärd";
$text['label-timeout_action']['uk-ua'] = "Дія тайм-ауту";

$text['label-time_base_score']['en-us'] = "Time Base Score";
$text['label-time_base_score']['en-gb'] = "Time Base Score";
$text['label-time_base_score']['ar-eg'] = "نقاط قاعدة الوقت";
$text['label-time_base_score']['de-at'] = "Zeitgeber für Klassifikation"; //copied from de-de
$text['label-time_base_score']['de-ch'] = "Zeitgeber für Klassifikation"; //copied from de-de
$text['label-time_base_score']['de-de'] = "Zeitgeber für Klassifikation";
$text['label-time_base_score']['es-cl'] = "Puntuación basada en tiempo";
$text['label-time_base_score']['es-mx'] = "Puntuación basada en tiempo"; //copied from es-cl
$text['label-time_base_score']['fr-ca'] = "Score basé sur le temps";
$text['label-time_base_score']['fr-fr'] = "Score Basé sur le temps";
$text['label-time_base_score']['he-il'] = "ציון בסיס זמן";
$text['label-time_base_score']['it-it'] = "Punteggio su Base Tempo";
$text['label-time_base_score']['nl-nl'] = "Tijd basis score";
$text['label-time_base_score']['pl-pl'] = "Wynik oparty na czasie";
$text['label-time_base_score']['pt-br'] = "Pontuação baseada no tempo"; //copied from pt-pt
$text['label-time_base_score']['pt-pt'] = "Pontuação baseada no tempo";
$text['label-time_base_score']['ro-ro'] = "Scorul de bază de timp";
$text['label-time_base_score']['ru-ru'] = "Оценка по времени";
$text['label-time_base_score']['sv-se'] = "Tidsbaserat Resultat";
$text['label-time_base_score']['uk-ua'] = "Оцінка бази часу";

$text['label-time_base_score_sec']['en-us'] = "Time Base Score Seconds";
$text['label-time_base_score_sec']['en-gb'] = "Time Base Score Seconds";
$text['label-time_base_score_sec']['ar-eg'] = "الوقت الأساسي النتيجة ثانية";
$text['label-time_base_score_sec']['de-at'] = "Zeitgeber für Klassifikation Seconden"; //copied from de-de
$text['label-time_base_score_sec']['de-ch'] = "Zeitgeber für Klassifikation Seconden"; //copied from de-de
$text['label-time_base_score_sec']['de-de'] = "Zeitgeber für Klassifikation Seconden";
$text['label-time_base_score_sec']['es-cl'] = "Puntuación basada en tiempo Segundos";
$text['label-time_base_score_sec']['es-mx'] = "Puntuación basada en tiempo Segundos"; //copied from es-cl
$text['label-time_base_score_sec']['fr-ca'] = "Score basé sur le temps Seconds";
$text['label-time_base_score_sec']['fr-fr'] = "Score Basé sur le temps Seconds";
$text['label-time_base_score_sec']['he-il'] = "ציון בסיס זמן שניות";
$text['label-time_base_score_sec']['it-it'] = "Punteggio su Base Tempo Secondi";
$text['label-time_base_score_sec']['nl-nl'] = "Tijd basis score";
$text['label-time_base_score_sec']['pl-pl'] = "Wynik oparty na czasie Sekundy";
$text['label-time_base_score_sec']['pt-br'] = "Pontuação baseada no tempo Segundos"; //copied from pt-pt
$text['label-time_base_score_sec']['pt-pt'] = "Pontuação baseada no tempo Segundos";
$text['label-time_base_score_sec']['ro-ro'] = "Scor de bază de timp Secunde";
$text['label-time_base_score_sec']['ru-ru'] = "Оценка по времени секунды";
$text['label-time_base_score_sec']['sv-se'] = "Tidsbaserat Resultat Sekunder";
$text['label-time_base_score_sec']['uk-ua'] = "Базовий час Оцінка секунд";

$text['label-tiers']['en-us'] = "Tiers";
$text['label-tiers']['en-gb'] = "Tiers";
$text['label-tiers']['ar-eg'] = "المستويات";
$text['label-tiers']['de-at'] = "Ebenen"; //copied from de-de
$text['label-tiers']['de-ch'] = "Ebenen"; //copied from de-de
$text['label-tiers']['de-de'] = "Ebenen";
$text['label-tiers']['es-cl'] = "Niveles de Centro de Llamados";
$text['label-tiers']['es-mx'] = "Niveles de Centro de Llamados"; //copied from es-cl
$text['label-tiers']['fr-ca'] = "Niveaux du centre d'appel";
$text['label-tiers']['fr-fr'] = "Niveaux du Centre d'appel";
$text['label-tiers']['he-il'] = "שכבות";
$text['label-tiers']['it-it'] = "Tiers";
$text['label-tiers']['nl-nl'] = "Vergelijkingen";
$text['label-tiers']['pl-pl'] = "Poziomy";
$text['label-tiers']['pt-br'] = "Niveis do Call Center";
$text['label-tiers']['pt-pt'] = "Níveis do Call Center";
$text['label-tiers']['ro-ro'] = "Niveluri";
$text['label-tiers']['ru-ru'] = "Компетенции";
$text['label-tiers']['sv-se'] = "Kunskap";
$text['label-tiers']['uk-ua'] = "Яруси";

$text['label-tier_rules_apply']['en-us'] = "Tier Rules Apply";
$text['label-tier_rules_apply']['en-gb'] = "Tier Rules Apply";
$text['label-tier_rules_apply']['ar-eg'] = "تطبق قواعد الفئة";
$text['label-tier_rules_apply']['de-at'] = "Ebenen-Regeln werden angewendet"; //copied from de-de
$text['label-tier_rules_apply']['de-ch'] = "Ebenen-Regeln werden angewendet"; //copied from de-de
$text['label-tier_rules_apply']['de-de'] = "Ebenen-Regeln werden angewendet";
$text['label-tier_rules_apply']['es-cl'] = "Aplicar Reglas de Nivel";
$text['label-tier_rules_apply']['es-mx'] = "Aplicar Reglas de Nivel"; //copied from es-cl
$text['label-tier_rules_apply']['fr-ca'] = "Appliquer les règles du niveau";
$text['label-tier_rules_apply']['fr-fr'] = "Appliquer les règles du niveau";
$text['label-tier_rules_apply']['he-il'] = "חלים כללי שכבה";
$text['label-tier_rules_apply']['it-it'] = "Applica regole del Tier";
$text['label-tier_rules_apply']['nl-nl'] = "Vergelijkingsregels zijn van toepassing";
$text['label-tier_rules_apply']['pl-pl'] = "Zastosuj zasadę poziomów";
$text['label-tier_rules_apply']['pt-br'] = "Aplicar regas de nível";
$text['label-tier_rules_apply']['pt-pt'] = "Aplicar Regras de Nível";
$text['label-tier_rules_apply']['ro-ro'] = "Se aplică regulile nivelului";
$text['label-tier_rules_apply']['ru-ru'] = "Применять правила компетенции";
$text['label-tier_rules_apply']['sv-se'] = "Kunskap Regler Gäller";
$text['label-tier_rules_apply']['uk-ua'] = "Застосовуються правила рівня";

$text['label-tier_rule_wait_second']['en-us'] = "Tier Rule Wait Second";
$text['label-tier_rule_wait_second']['en-gb'] = "Tier Rule Wait Second";
$text['label-tier_rule_wait_second']['ar-eg'] = "قاعدة الطبقة انتظر ثانيًا";
$text['label-tier_rule_wait_second']['de-at'] = "Ebenen-Regel Wartezeit"; //copied from de-de
$text['label-tier_rule_wait_second']['de-ch'] = "Ebenen-Regel Wartezeit"; //copied from de-de
$text['label-tier_rule_wait_second']['de-de'] = "Ebenen-Regel Wartezeit";
$text['label-tier_rule_wait_second']['es-cl'] = "Regla de nível segundo de espera";
$text['label-tier_rule_wait_second']['es-mx'] = "Regla de nível segundo de espera"; //copied from es-cl
$text['label-tier_rule_wait_second']['fr-ca'] = "Délai d'attente, en secondes, de la règle du niveau";
$text['label-tier_rule_wait_second']['fr-fr'] = "Délai d'attente, en secondes, de la règle du niveau";
$text['label-tier_rule_wait_second']['he-il'] = "כלל שכבה המתן שניה";
$text['label-tier_rule_wait_second']['it-it'] = "Regola Tier Attesa Secondi";
$text['label-tier_rule_wait_second']['nl-nl'] = "Vergelijkigsregels wachttijd";
$text['label-tier_rule_wait_second']['pl-pl'] = "Poziomowa zasada czekania";
$text['label-tier_rule_wait_second']['pt-br'] = "Regra de segundo nível de espera";
$text['label-tier_rule_wait_second']['pt-pt'] = "Regra de nível segundo espera";
$text['label-tier_rule_wait_second']['ro-ro'] = "Regula de nivel Așteptați al doilea";
$text['label-tier_rule_wait_second']['ru-ru'] = "Правило компетенции: Ждать секунд";
$text['label-tier_rule_wait_second']['sv-se'] = "Kunskap Regel Väntetid i Sekunder";
$text['label-tier_rule_wait_second']['uk-ua'] = "Правило рівня Зачекайте секунду";

$text['label-tier_rule_wait_multiply_level']['en-us'] = "Tier Rule Wait Multiply Level";
$text['label-tier_rule_wait_multiply_level']['en-gb'] = "Tier Rule Wait Multiply Level";
$text['label-tier_rule_wait_multiply_level']['ar-eg'] = "الطبقة القاعدة انتظر ضرب المستوى";
$text['label-tier_rule_wait_multiply_level']['de-at'] = "Multiplikator für die Ebenen-Regel Wartezeit"; //copied from de-de
$text['label-tier_rule_wait_multiply_level']['de-ch'] = "Multiplikator für die Ebenen-Regel Wartezeit"; //copied from de-de
$text['label-tier_rule_wait_multiply_level']['de-de'] = "Multiplikator für die Ebenen-Regel Wartezeit";
$text['label-tier_rule_wait_multiply_level']['es-cl'] = "Regla de nivel multiplicar nivel de espera";
$text['label-tier_rule_wait_multiply_level']['es-mx'] = "Regla de nivel multiplicar nivel de espera"; //copied from es-cl
$text['label-tier_rule_wait_multiply_level']['fr-ca'] = "Règle d'attente du niveau multipliée par niveau";
$text['label-tier_rule_wait_multiply_level']['fr-fr'] = "Règle d'attente du niveau multipliée par niveau";
$text['label-tier_rule_wait_multiply_level']['he-il'] = "כלל שכבה המתן רמת הכפלה";
$text['label-tier_rule_wait_multiply_level']['it-it'] = "Regola Tier Attesa Moltiplica Livello";
$text['label-tier_rule_wait_multiply_level']['nl-nl'] = "Vergelijkingsregels Vermenigvuldigingsfactor";
$text['label-tier_rule_wait_multiply_level']['pl-pl'] = "Poziomowa zasada przemnożenia";
$text['label-tier_rule_wait_multiply_level']['pt-br'] = "Regra de espera multiplicado pelo nível";
$text['label-tier_rule_wait_multiply_level']['pt-pt'] = "Regra de nível de espera multiplicado pelo nível";
$text['label-tier_rule_wait_multiply_level']['ro-ro'] = "Nivelul Regulă Așteptați Nivelul înmulțirii";
$text['label-tier_rule_wait_multiply_level']['ru-ru'] = "Правило компетенции: Множитель ожидания";
$text['label-tier_rule_wait_multiply_level']['sv-se'] = "Kunskap Regel Väntetid Multipla Värden";
$text['label-tier_rule_wait_multiply_level']['uk-ua'] = "Рівень Правило Очікування Множення Рівень";

$text['label-tier_rule_no_agent_no_wait']['en-us'] = "Tier Rule No Agent No Wait";
$text['label-tier_rule_no_agent_no_wait']['en-gb'] = "Tier Rule No Agent No Wait";
$text['label-tier_rule_no_agent_no_wait']['ar-eg'] = "قاعدة الطبقة لا وكيل لا انتظر";
$text['label-tier_rule_no_agent_no_wait']['de-at'] = "Ebenen-Regel kein Agent nicht warten"; //copied from de-de
$text['label-tier_rule_no_agent_no_wait']['de-ch'] = "Ebenen-Regel kein Agent nicht warten"; //copied from de-de
$text['label-tier_rule_no_agent_no_wait']['de-de'] = "Ebenen-Regel kein Agent nicht warten";
$text['label-tier_rule_no_agent_no_wait']['es-cl'] = "Regla de nivel No espera Sin Agente";
$text['label-tier_rule_no_agent_no_wait']['es-mx'] = "Regla de nivel No espera Sin Agente"; //copied from es-cl
$text['label-tier_rule_no_agent_no_wait']['fr-ca'] = "Règle du niveau pas d'agent, pas d'attente"; 
$text['label-tier_rule_no_agent_no_wait']['fr-fr'] = "Règle du niveau pas d'agent, pas d'attente";
$text['label-tier_rule_no_agent_no_wait']['he-il'] = "כלל שכבה ללא סוכן ללא המתנה";
$text['label-tier_rule_no_agent_no_wait']['it-it'] = "Regola Tier No Agente No Attesa";
$text['label-tier_rule_no_agent_no_wait']['nl-nl'] = "Vergelijkingsregel Geen agent niet wachten";
$text['label-tier_rule_no_agent_no_wait']['pl-pl'] = "Zasada poziomowa - nie ma agentów, nie ma czekania";
$text['label-tier_rule_no_agent_no_wait']['pt-br'] = "Regra de nível sem espera sem agente";
$text['label-tier_rule_no_agent_no_wait']['pt-pt'] = "Regra de Nível Sem agente Sem espera";
$text['label-tier_rule_no_agent_no_wait']['ro-ro'] = "Regulă de nivel Fără agent Nu așteptați";
$text['label-tier_rule_no_agent_no_wait']['ru-ru'] = "Правило компетенции: Нет оператора, нет ожидания";
$text['label-tier_rule_no_agent_no_wait']['sv-se'] = "Kunskap Regel Ingen Agent Ingen Väntan";
$text['label-tier_rule_no_agent_no_wait']['uk-ua'] = "Правило рівня Немає агентів Не чекайте";

$text['label-tier_position']['en-us'] = "Tier Position";
$text['label-tier_position']['en-gb'] = "Tier Position";
$text['label-tier_position']['ar-eg'] = "موقف الطبقة";
$text['label-tier_position']['de-at'] = "Ebenen-Position"; //copied from de-de
$text['label-tier_position']['de-ch'] = "Ebenen-Position"; //copied from de-de
$text['label-tier_position']['de-de'] = "Ebenen-Position";
$text['label-tier_position']['es-cl'] = "Posición de Nivel";
$text['label-tier_position']['es-mx'] = "Posición de Nivel"; //copied from es-cl
$text['label-tier_position']['fr-ca'] = "Position du Niveau"; //copied from fr-fr
$text['label-tier_position']['fr-fr'] = "Position du Niveau";
$text['label-tier_position']['he-il'] = "מיקום שכבה";
$text['label-tier_position']['it-it'] = "Posizione Tier";
$text['label-tier_position']['nl-nl'] = "Vergelijkingspositie";
$text['label-tier_position']['pl-pl'] = "Pozycja poziomu";
$text['label-tier_position']['pt-br'] = "Nível da posição";
$text['label-tier_position']['pt-pt'] = "Posição no Nível";
$text['label-tier_position']['ro-ro'] = "Poziția nivelului";
$text['label-tier_position']['ru-ru'] = "Позиция компетенции";
$text['label-tier_position']['sv-se'] = "Kunskap Position";
$text['label-tier_position']['uk-ua'] = "Позиція рівня";

$text['label-tier_level']['en-us'] = "Tier Level";
$text['label-tier_level']['en-gb'] = "Tier Level";
$text['label-tier_level']['ar-eg'] = "مستوى الطبقة";
$text['label-tier_level']['de-at'] = "Ebenen-Niveau"; //copied from de-de
$text['label-tier_level']['de-ch'] = "Ebenen-Niveau"; //copied from de-de
$text['label-tier_level']['de-de'] = "Ebenen-Niveau";
$text['label-tier_level']['es-cl'] = "Nivel";
$text['label-tier_level']['es-mx'] = "Nivel"; //copied from es-cl
$text['label-tier_level']['fr-ca'] = "Niveau"; //copied from fr-fr
$text['label-tier_level']['fr-fr'] = "Niveau";
$text['label-tier_level']['he-il'] = "רמת שכבה";
$text['label-tier_level']['it-it'] = "Livello Tier";
$text['label-tier_level']['nl-nl'] = "Vergelijkingsniveau";
$text['label-tier_level']['pl-pl'] = "Tier Level ";
$text['label-tier_level']['pt-br'] = "Nível da camada";
$text['label-tier_level']['pt-pt'] = "Nível da Camada";
$text['label-tier_level']['ro-ro'] = "Nivelul de nivel";
$text['label-tier_level']['ru-ru'] = "Уровень компетенции";
$text['label-tier_level']['sv-se'] = "Kunskap Nivå";
$text['label-tier_level']['uk-ua'] = "Рівень рівня";

$text['label-strategy']['en-us'] = "Strategy";
$text['label-strategy']['en-gb'] = "Strategy";
$text['label-strategy']['ar-eg'] = "إستراتيجية";
$text['label-strategy']['de-at'] = "Strategie"; //copied from de-de
$text['label-strategy']['de-ch'] = "Strategie"; //copied from de-de
$text['label-strategy']['de-de'] = "Strategie";
$text['label-strategy']['es-cl'] = "Estrategia";
$text['label-strategy']['es-mx'] = "Estrategia"; //copied from es-cl
$text['label-strategy']['fr-ca'] = "Stratégie"; //copied from fr-fr
$text['label-strategy']['fr-fr'] = "Stratégie";
$text['label-strategy']['he-il'] = "אִסטרָטֶגִיָה";
$text['label-strategy']['it-it'] = "Strategia";
$text['label-strategy']['nl-nl'] = "Strategie";
$text['label-strategy']['pl-pl'] = "Strategia";
$text['label-strategy']['pt-br'] = "Estratégia"; //copied from pt-pt
$text['label-strategy']['pt-pt'] = "Estratégia";
$text['label-strategy']['ro-ro'] = "Strategie";
$text['label-strategy']['ru-ru'] = "Стратегия";
$text['label-strategy']['sv-se'] = "Strategi";
$text['label-strategy']['uk-ua'] = "Стратегія";

$text['label-status']['en-us'] = "Status";
$text['label-status']['en-gb'] = "Status";
$text['label-status']['ar-eg'] = "حالة";
$text['label-status']['de-at'] = "Status"; //copied from de-de
$text['label-status']['de-ch'] = "Status"; //copied from de-de
$text['label-status']['de-de'] = "Status";
$text['label-status']['es-cl'] = "Estado";
$text['label-status']['es-mx'] = "Estado"; //copied from es-cl
$text['label-status']['fr-ca'] = "État";
$text['label-status']['fr-fr'] = "État";
$text['label-status']['he-il'] = "סטָטוּס";
$text['label-status']['it-it'] = "Status";
$text['label-status']['nl-nl'] = "Status";
$text['label-status']['pl-pl'] = "Status";
$text['label-status']['pt-br'] = "Estado"; //copied from pt-pt
$text['label-status']['pt-pt'] = "Estado";
$text['label-status']['ro-ro'] = "stare";
$text['label-status']['ru-ru'] = "Статус";
$text['label-status']['sv-se'] = "Status";
$text['label-status']['uk-ua'] = "Статус";

$text['label-reject_delay_time']['en-us'] = "Reject Delay Time";
$text['label-reject_delay_time']['en-gb'] = "Reject Delay Time";
$text['label-reject_delay_time']['ar-eg'] = "رفض وقت التأخير";
$text['label-reject_delay_time']['de-at'] = "Zeitverzögerung für Zeitüberschreitung"; //copied from de-de
$text['label-reject_delay_time']['de-ch'] = "Zeitverzögerung für Zeitüberschreitung"; //copied from de-de
$text['label-reject_delay_time']['de-de'] = "Zeitverzögerung für Zeitüberschreitung";
$text['label-reject_delay_time']['es-cl'] = "Tiempo de Espera para Rechazar";
$text['label-reject_delay_time']['es-mx'] = "Tiempo de Espera para Rechazar"; //copied from es-cl
$text['label-reject_delay_time']['fr-ca'] = "Délai avant de rejeter"; 
$text['label-reject_delay_time']['fr-fr'] = "Délai avant de rejeter";
$text['label-reject_delay_time']['he-il'] = "דחיית זמן השהיה";
$text['label-reject_delay_time']['it-it'] = "Tempo Ritardo Rifiuto";
$text['label-reject_delay_time']['nl-nl'] = "Afwijzings vertragingstijd";
$text['label-reject_delay_time']['pl-pl'] = "Odrzuć opóznienie czasowe";
$text['label-reject_delay_time']['pt-br'] = "Tempo de espera para rejeitar"; //copied from pt-pt
$text['label-reject_delay_time']['pt-pt'] = "Tempo de espera para rejeitar";
$text['label-reject_delay_time']['ro-ro'] = "Timp de întârziere de respingere";
$text['label-reject_delay_time']['ru-ru'] = "Время задержки по отказу";
$text['label-reject_delay_time']['sv-se'] = "Fördröjning vid Neka";
$text['label-reject_delay_time']['uk-ua'] = "Час затримки відхилення";

$text['label-record_template']['en-us'] = "Record";
$text['label-record_template']['en-gb'] = "Record";
$text['label-record_template']['ar-eg'] = "سِجِلّ";
$text['label-record_template']['de-at'] = "Aufnehmen"; //copied from de-de
$text['label-record_template']['de-ch'] = "Aufnehmen"; //copied from de-de
$text['label-record_template']['de-de'] = "Aufnehmen";
$text['label-record_template']['es-cl'] = "Guardar";
$text['label-record_template']['es-mx'] = "Guardar"; //copied from es-cl
$text['label-record_template']['fr-ca'] = "Enregistrer"; 
$text['label-record_template']['fr-fr'] = "Enregistrer";
$text['label-record_template']['he-il'] = "תקליט";
$text['label-record_template']['it-it'] = "Registra";
$text['label-record_template']['nl-nl'] = "Opnemen";
$text['label-record_template']['pl-pl'] = "Nagrywanie";
$text['label-record_template']['pt-br'] = "Gravar"; //copied from pt-pt
$text['label-record_template']['pt-pt'] = "Gravar";
$text['label-record_template']['ro-ro'] = "Record";
$text['label-record_template']['ru-ru'] = "Запись";
$text['label-record_template']['sv-se'] = "Spela In";
$text['label-record_template']['uk-ua'] = "Запис";

$text['label-queue']['en-us'] = "Queue";
$text['label-queue']['en-gb'] = "Queue";
$text['label-queue']['ar-eg'] = "طابور";
$text['label-queue']['de-at'] = "Warteschlange"; //copied from de-de
$text['label-queue']['de-ch'] = "Warteschlange"; //copied from de-de
$text['label-queue']['de-de'] = "Warteschlange";
$text['label-queue']['es-cl'] = "Cola";
$text['label-queue']['es-mx'] = "Cola"; //copied from es-cl
$text['label-queue']['fr-ca'] = "File"; //copied from fr-fr
$text['label-queue']['fr-fr'] = "File";
$text['label-queue']['he-il'] = "תור";
$text['label-queue']['it-it'] = "Code";
$text['label-queue']['nl-nl'] = "Wachtrij";
$text['label-queue']['pl-pl'] = "Kolejka";
$text['label-queue']['pt-br'] = "Fila"; //copied from pt-pt
$text['label-queue']['pt-pt'] = "Fila";
$text['label-queue']['ro-ro'] = "Coadă";
$text['label-queue']['ru-ru'] = "Очередь";
$text['label-queue']['sv-se'] = "Grupp";
$text['label-queue']['uk-ua'] = "Черга";

$text['label-queues']['en-us'] = "Queues";
$text['label-queues']['en-gb'] = "Queues";
$text['label-queues']['ar-eg'] = "Cozi";
$text['label-queues']['de-at'] = "Warteschlangen"; //copied from de-de
$text['label-queues']['de-ch'] = "Warteschlangen"; //copied from de-de
$text['label-queues']['de-de'] = "Warteschlangen";
$text['label-queues']['es-cl'] = "Colas";
$text['label-queues']['es-mx'] = "Colas"; //copied from es-cl
$text['label-queues']['fr-ca'] = "Files d'attente"; //copied from fr-fr
$text['label-queues']['fr-fr'] = "Files d'attente";
$text['label-queues']['he-il'] = "פרָאק";
$text['label-queues']['it-it'] = "Code";
$text['label-queues']['nl-nl'] = "Wachtrijen";
$text['label-queues']['pl-pl'] = "Kolejki";
$text['label-queues']['pt-br'] = "Filas"; //copied from pt-pt
$text['label-queues']['pt-pt'] = "Filas";
$text['label-queues']['ro-ro'] = "Cozi";
$text['label-queues']['ru-ru'] = "Очереди";
$text['label-queues']['sv-se'] = "Kö:er";
$text['label-queues']['uk-ua'] = "Хвости";

$text['label-queue_name']['en-us'] = "Queue Name";
$text['label-queue_name']['en-gb'] = "Queue Name";
$text['label-queue_name']['ar-eg'] = "اسم قائمة الانتظار";
$text['label-queue_name']['de-at'] = "Name der Warteschlange"; //copied from de-de
$text['label-queue_name']['de-ch'] = "Name der Warteschlange"; //copied from de-de
$text['label-queue_name']['de-de'] = "Name der Warteschlange";
$text['label-queue_name']['es-cl'] = "Nombre de Cola";
$text['label-queue_name']['es-mx'] = "Nombre de Cola"; //copied from es-cl
$text['label-queue_name']['fr-ca'] = "Nom de la file d'attente"; //copied from fr-fr
$text['label-queue_name']['fr-fr'] = "Nom de la file d'attente";
$text['label-queue_name']['he-il'] = "שם התור";
$text['label-queue_name']['it-it'] = "Nome Coda";
$text['label-queue_name']['nl-nl'] = "Wachtrijnaam";
$text['label-queue_name']['pl-pl'] = "Nazwa kolejki";
$text['label-queue_name']['pt-br'] = "Nome da fila";
$text['label-queue_name']['pt-pt'] = "Nome da Fila";
$text['label-queue_name']['ro-ro'] = "Nume coadă";
$text['label-queue_name']['ru-ru'] = "Имя очереди";
$text['label-queue_name']['sv-se'] = "Kö Namn";
$text['label-queue_name']['uk-ua'] = "Назва черги";

$text['label-options']['en-us'] = "Options";
$text['label-options']['en-gb'] = "Options";
$text['label-options']['ar-eg'] = "خيارات";
$text['label-options']['de-at'] = "Optionen"; //copied from de-de
$text['label-options']['de-ch'] = "Optionen"; //copied from de-de
$text['label-options']['de-de'] = "Optionen";
$text['label-options']['es-cl'] = "Opciones";
$text['label-options']['es-mx'] = "Opciones"; //copied from es-cl
$text['label-options']['fr-ca'] = "Options"; //copied from fr-fr
$text['label-options']['fr-fr'] = "Options";
$text['label-options']['he-il'] = "Opties";
$text['label-options']['it-it'] = "Opzioni";
$text['label-options']['nl-nl'] = "Opties";
$text['label-options']['pl-pl'] = "Opcje";
$text['label-options']['pt-br'] = "Opções"; //copied from pt-pt
$text['label-options']['pt-pt'] = "Opções";
$text['label-options']['ro-ro'] = "Opțiuni";
$text['label-options']['ru-ru'] = "Параметры";
$text['label-options']['sv-se'] = "Val";
$text['label-options']['uk-ua'] = "Параметри";

$text['label-no_answer_delay_time']['en-us'] = "No Answer Delay Time";
$text['label-no_answer_delay_time']['en-gb'] = "No Answer Delay Time";
$text['label-no_answer_delay_time']['ar-eg'] = "لا وقت تأخير الرد";
$text['label-no_answer_delay_time']['de-at'] = "Verzögerung für keine Antwort"; //copied from de-de
$text['label-no_answer_delay_time']['de-ch'] = "Verzögerung für keine Antwort"; //copied from de-de
$text['label-no_answer_delay_time']['de-de'] = "Verzögerung für keine Antwort";
$text['label-no_answer_delay_time']['es-cl'] = "Tiempo de Espera sin Respuesta";
$text['label-no_answer_delay_time']['es-mx'] = "Tiempo de Espera sin Respuesta"; //copied from es-cl
$text['label-no_answer_delay_time']['fr-ca'] = "Délai de non réponse";
$text['label-no_answer_delay_time']['fr-fr'] = "Délai de non réponse";
$text['label-no_answer_delay_time']['he-il'] = "זמן עיכוב אין תשובה";
$text['label-no_answer_delay_time']['it-it'] = "Tempo Ritardo Mancata Risposta";
$text['label-no_answer_delay_time']['nl-nl'] = "Geen antwoord vertragingstijd";
$text['label-no_answer_delay_time']['pl-pl'] = "Opóźnienie odebrania rozmowy";
$text['label-no_answer_delay_time']['pt-br'] = "Sem resposta, atraso temporário";
$text['label-no_answer_delay_time']['pt-pt'] = "Sem Resposta Atraso Temporal ";
$text['label-no_answer_delay_time']['ro-ro'] = "Timp de întârziere fără răspuns";
$text['label-no_answer_delay_time']['ru-ru'] = "Время задержи по неответу";
$text['label-no_answer_delay_time']['sv-se'] = "Fördröjning vid ej svar";
$text['label-no_answer_delay_time']['uk-ua'] = "Час затримки відсутності відповіді";

$text['label-music_on_hold']['en-us'] = "Music on Hold";
$text['label-music_on_hold']['en-gb'] = "Music on Hold";
$text['label-music_on_hold']['ar-eg'] = "الموسيقى في الانتظار";
$text['label-music_on_hold']['de-at'] = "Wartemusik"; //copied from de-de
$text['label-music_on_hold']['de-ch'] = "Wartemusik"; //copied from de-de
$text['label-music_on_hold']['de-de'] = "Wartemusik";
$text['label-music_on_hold']['es-cl'] = "Música en Espera";
$text['label-music_on_hold']['es-mx'] = "Música en Espera"; //copied from es-cl
$text['label-music_on_hold']['fr-ca'] = "Musique d'attente"; 
$text['label-music_on_hold']['fr-fr'] = "Musique d'attente";
$text['label-music_on_hold']['he-il'] = "מוזיקה בהמתנה";
$text['label-music_on_hold']['it-it'] = "Musica d'Attesa";
$text['label-music_on_hold']['nl-nl'] = "Wachtmuziek";
$text['label-music_on_hold']['pl-pl'] = "Muzyka na czekanie";
$text['label-music_on_hold']['pt-br'] = "Música em espera";
$text['label-music_on_hold']['pt-pt'] = "Música em Espera";
$text['label-music_on_hold']['ro-ro'] = "Muzică în așteptare";
$text['label-music_on_hold']['ru-ru'] = "Музыка на удержании";
$text['label-music_on_hold']['sv-se'] = "Väntmusik";
$text['label-music_on_hold']['uk-ua'] = "Мелодія на утримуванні";

$text['label-max_wait_time_with_no_agent_time_reached']['en-us'] = "Max Wait Time with No Agent Time Reached";
$text['label-max_wait_time_with_no_agent_time_reached']['en-gb'] = "Max Wait Time with No Agent Time Reached";
$text['label-max_wait_time_with_no_agent_time_reached']['ar-eg'] = "أقصى وقت انتظار مع عدم بلوغ وقت الوكيل";
$text['label-max_wait_time_with_no_agent_time_reached']['de-at'] = "Maximale Wartezeit ohne Agent erreicht"; //copied from de-de
$text['label-max_wait_time_with_no_agent_time_reached']['de-ch'] = "Maximale Wartezeit ohne Agent erreicht"; //copied from de-de
$text['label-max_wait_time_with_no_agent_time_reached']['de-de'] = "Maximale Wartezeit ohne Agent erreicht";
$text['label-max_wait_time_with_no_agent_time_reached']['es-cl'] = "Tiempo máximo de espera sin agente obtenido";
$text['label-max_wait_time_with_no_agent_time_reached']['es-mx'] = "Tiempo máximo de espera sin agente obtenido"; //copied from es-cl
$text['label-max_wait_time_with_no_agent_time_reached']['fr-ca'] = "Temps d'attente maximum sans temps d'agent atteint";
$text['label-max_wait_time_with_no_agent_time_reached']['fr-fr'] = "Temps d'attente maximum sans temps d'agent atteint";
$text['label-max_wait_time_with_no_agent_time_reached']['he-il'] = "זמן המתנה מקסימלי ללא זמן סוכן";
$text['label-max_wait_time_with_no_agent_time_reached']['it-it'] = "Max Tempo Attesa Raggiungimento Tempo No Agenti";
$text['label-max_wait_time_with_no_agent_time_reached']['nl-nl'] = "Maximale wachttijd zonder agent bereikt";
$text['label-max_wait_time_with_no_agent_time_reached']['pl-pl'] = "Maks czas oczekiwania bez agenta został przekroczony";
$text['label-max_wait_time_with_no_agent_time_reached']['pt-br'] = "Tempo máximo sem agente localizado";
$text['label-max_wait_time_with_no_agent_time_reached']['pt-pt'] = "Tempo máximo de espera sem agente atingido";
$text['label-max_wait_time_with_no_agent_time_reached']['ro-ro'] = "Timp maxim de așteptare fără timp de agent atins";
$text['label-max_wait_time_with_no_agent_time_reached']['ru-ru'] = "Достигнуто максимальное время ожидания при отсутствии операторов";
$text['label-max_wait_time_with_no_agent_time_reached']['sv-se'] = "Tidsgräns för 'Max Vänt Tid utan Agent' är nådd";
$text['label-max_wait_time_with_no_agent_time_reached']['uk-ua'] = "Максимальний час очікування без досягнення часу агента";

$text['label-max_wait_time_with_no_agent']['en-us'] = "Max Wait Time with No Agent";
$text['label-max_wait_time_with_no_agent']['en-gb'] = "Max Wait Time with No Agent";
$text['label-max_wait_time_with_no_agent']['ar-eg'] = "أقصى وقت انتظار بدون وكيل";
$text['label-max_wait_time_with_no_agent']['de-at'] = "Maximale Wartezeit ohne Agent"; //copied from de-de
$text['label-max_wait_time_with_no_agent']['de-ch'] = "Maximale Wartezeit ohne Agent"; //copied from de-de
$text['label-max_wait_time_with_no_agent']['de-de'] = "Maximale Wartezeit ohne Agent";
$text['label-max_wait_time_with_no_agent']['es-cl'] = "Tiempo máximo de espera sin agente";
$text['label-max_wait_time_with_no_agent']['es-mx'] = "Tiempo máximo de espera sin agente"; //copied from es-cl
$text['label-max_wait_time_with_no_agent']['fr-ca'] = "Temps d'attente maximum sans agent";
$text['label-max_wait_time_with_no_agent']['fr-fr'] = "Temps d'attente maximum sans agent";
$text['label-max_wait_time_with_no_agent']['he-il'] = "זמן המתנה מקסימלי ללא סוכן";
$text['label-max_wait_time_with_no_agent']['it-it'] = "Max Tempo Attesa No Agenti";
$text['label-max_wait_time_with_no_agent']['nl-nl'] = "Maximale wachttijd zonder agent";
$text['label-max_wait_time_with_no_agent']['pl-pl'] = "Maks czas oczekiwania bez agenta ";
$text['label-max_wait_time_with_no_agent']['pt-br'] = "Tempo máximo sem agente ";
$text['label-max_wait_time_with_no_agent']['pt-pt'] = "Tempo máximo de espera sem agente";
$text['label-max_wait_time_with_no_agent']['ro-ro'] = "Timp maxim de așteptare fără agent";
$text['label-max_wait_time_with_no_agent']['ru-ru'] = "Максимальное время ожидания при отсутствии операторов";
$text['label-max_wait_time_with_no_agent']['sv-se'] = "Max Vänt Tid utan Agent";
$text['label-max_wait_time_with_no_agent']['uk-ua'] = "Максимальний час очікування без оператора";

$text['label-max_wait_time']['en-us'] = "Max Wait Time";
$text['label-max_wait_time']['en-gb'] = "Max Wait Time";
$text['label-max_wait_time']['ar-eg'] = "وقت الانتظار الأقصى";
$text['label-max_wait_time']['de-at'] = "Maximale Wartezeit"; //copied from de-de
$text['label-max_wait_time']['de-ch'] = "Maximale Wartezeit"; //copied from de-de
$text['label-max_wait_time']['de-de'] = "Maximale Wartezeit";
$text['label-max_wait_time']['es-cl'] = "Tiempo máximo de espera";
$text['label-max_wait_time']['es-mx'] = "Tiempo máximo de espera"; //copied from es-cl
$text['label-max_wait_time']['fr-ca'] = "Temps d'attente maximal"; //copied from fr-fr
$text['label-max_wait_time']['fr-fr'] = "Temps d'attente maximal";
$text['label-max_wait_time']['he-il'] = "זמן המתנה מקסימלי";
$text['label-max_wait_time']['it-it'] = "Max Tempo Attesa";
$text['label-max_wait_time']['nl-nl'] = "Maximale wachttijd";
$text['label-max_wait_time']['pl-pl'] = "Maks czas oczekiwania";
$text['label-max_wait_time']['pt-br'] = "Tempo máximo de espera"; //copied from pt-pt
$text['label-max_wait_time']['pt-pt'] = "Tempo máximo de espera";
$text['label-max_wait_time']['ro-ro'] = "Timp maxim de așteptare";
$text['label-max_wait_time']['ru-ru'] = "Максимальное время ожидания";
$text['label-max_wait_time']['sv-se'] = "Max Vänt Tid";
$text['label-max_wait_time']['uk-ua'] = "Максимальний час очікування";

$text['label-max_no_answer']['en-us'] = "Max No Answer";
$text['label-max_no_answer']['en-gb'] = "Max No Answer";
$text['label-max_no_answer']['ar-eg'] = "ماكس لا إجابة";
$text['label-max_no_answer']['de-at'] = "Max keine Antwort"; //copied from de-de
$text['label-max_no_answer']['de-ch'] = "Max keine Antwort"; //copied from de-de
$text['label-max_no_answer']['de-de'] = "Max keine Antwort";
$text['label-max_no_answer']['es-cl'] = "Numero Máximo de sin Respuesta";
$text['label-max_no_answer']['es-mx'] = "Numero Máximo de sin Respuesta"; //copied from es-cl
$text['label-max_no_answer']['fr-ca'] = "Temps d'attente maximal sans réponses"; //copied from fr-fr
$text['label-max_no_answer']['fr-fr'] = "Temps d'attente maximal sans réponses";
$text['label-max_no_answer']['he-il'] = "מקסימום אין תשובה";
$text['label-max_no_answer']['it-it'] = "Max Mancata Risposta";
$text['label-max_no_answer']['nl-nl'] = "Maximale geen antwoord";
$text['label-max_no_answer']['pl-pl'] = "Maks czas nieodbierania";
$text['label-max_no_answer']['pt-br'] = "Número máximo de não respondidas"; //copied from pt-pt
$text['label-max_no_answer']['pt-pt'] = "Número máximo de não respondidas";
$text['label-max_no_answer']['ro-ro'] = "Max fără răspuns";
$text['label-max_no_answer']['ru-ru'] = "Максимальное время без ответа";
$text['label-max_no_answer']['sv-se'] = "Max Inget Svar";
$text['label-max_no_answer']['uk-ua'] = "Максимальний час без відповіді";

$text['label-extension']['en-us'] = "Extension";
$text['label-extension']['en-gb'] = "Extension";
$text['label-extension']['ar-eg'] = "امتداد";
$text['label-extension']['de-at'] = "Nebenstelle"; //copied from de-de
$text['label-extension']['de-ch'] = "Nebenstelle"; //copied from de-de
$text['label-extension']['de-de'] = "Nebenstelle";
$text['label-extension']['es-cl'] = "Extensión";
$text['label-extension']['es-mx'] = "Extensión"; //copied from es-cl
$text['label-extension']['fr-ca'] = "Extension"; //copied from fr-fr
$text['label-extension']['fr-fr'] = "Extension";
$text['label-extension']['he-il'] = "סיומת";
$text['label-extension']['it-it'] = "Interno";
$text['label-extension']['nl-nl'] = "Toestel";
$text['label-extension']['pl-pl'] = "Numer wewnętrzny";
$text['label-extension']['pt-br'] = "Ramal";
$text['label-extension']['pt-pt'] = "Extensão";
$text['label-extension']['ro-ro'] = "Extensie";
$text['label-extension']['ru-ru'] = "Внутренний номер";
$text['label-extension']['sv-se'] = "Anknytning";
$text['label-extension']['uk-ua'] = "Розширення (Extention)";

$text['label-discard_abandoned_after']['en-us'] = "Discard Abandoned After";
$text['label-discard_abandoned_after']['en-gb'] = "Discard Abandoned After";
$text['label-discard_abandoned_after']['ar-eg'] = "تجاهل المهجورة بعد";
$text['label-discard_abandoned_after']['de-at'] = "Zurückweisen nach Zeitüberschreitung"; //copied from de-de
$text['label-discard_abandoned_after']['de-ch'] = "Zurückweisen nach Zeitüberschreitung"; //copied from de-de
$text['label-discard_abandoned_after']['de-de'] = "Zurückweisen nach Zeitüberschreitung";
$text['label-discard_abandoned_after']['es-cl'] = "Descartar Abandono Despues de";
$text['label-discard_abandoned_after']['es-mx'] = "Descartar Abandono Despues de"; //copied from es-cl
$text['label-discard_abandoned_after']['fr-ca'] = "Écarter les abandons après";
$text['label-discard_abandoned_after']['fr-fr'] = "Écarter les abandons après";
$text['label-discard_abandoned_after']['he-il'] = "זרוק נטוש לאחר";
$text['label-discard_abandoned_after']['it-it'] = "Scarta chi Abbandona Dopo";
$text['label-discard_abandoned_after']['nl-nl'] = "Afbreken na tijdsoverschreiding";
$text['label-discard_abandoned_after']['pl-pl'] = "Odrzuć opuszczoną rozmowę po";
$text['label-discard_abandoned_after']['pt-br'] = "Descartar depois de abandonado";
$text['label-discard_abandoned_after']['pt-pt'] = "Rejeição abandonada depois";
$text['label-discard_abandoned_after']['ro-ro'] = "Aruncă abandonat după";
$text['label-discard_abandoned_after']['ru-ru'] = "Сбросить вызов после покидания очереди";
$text['label-discard_abandoned_after']['sv-se'] = "Uteslut Ej Besvarat Efter";
$text['label-discard_abandoned_after']['uk-ua'] = "Відкинути покинуте після";

$text['label-default_status']['en-us'] = "Default Status";
$text['label-default_status']['en-gb'] = "Default Status";
$text['label-default_status']['ar-eg'] = "الوضع الافتراضي";
$text['label-default_status']['de-at'] = "Standardzustand"; //copied from de-de
$text['label-default_status']['de-ch'] = "Standardzustand"; //copied from de-de
$text['label-default_status']['de-de'] = "Standardzustand";
$text['label-default_status']['es-cl'] = "Estado Predeterminado";
$text['label-default_status']['es-mx'] = "Estado Predeterminado"; //copied from es-cl
$text['label-default_status']['fr-ca'] = "État par défaut";
$text['label-default_status']['fr-fr'] = "État par défaut";
$text['label-default_status']['he-il'] = "סטטוס ברירת מחדל";
$text['label-default_status']['it-it'] = "Status di Default";
$text['label-default_status']['nl-nl'] = "Standaard status";
$text['label-default_status']['pl-pl'] = "z góry określony status";
$text['label-default_status']['pt-br'] = "Estado Padrão";
$text['label-default_status']['pt-pt'] = "Estado Predeterminado";
$text['label-default_status']['ro-ro'] = "Stare implicită";
$text['label-default_status']['ru-ru'] = "Статус по умолчанию";
$text['label-default_status']['sv-se'] = "i förväg fastställda status";
$text['label-default_status']['uk-ua'] = "Статус за замовчуванням";

$text['label-contact']['en-us'] = "Contact";
$text['label-contact']['en-gb'] = "Contact";
$text['label-contact']['ar-eg'] = "اتصال";
$text['label-contact']['de-at'] = "Kontakt"; //copied from de-de
$text['label-contact']['de-ch'] = "Kontakt"; //copied from de-de
$text['label-contact']['de-de'] = "Kontakt";
$text['label-contact']['es-cl'] = "Contacto";
$text['label-contact']['es-mx'] = "Contacto"; //copied from es-cl
$text['label-contact']['fr-ca'] = "Contact"; //copied from fr-fr
$text['label-contact']['fr-fr'] = "Contact";
$text['label-contact']['he-il'] = "איש קשר";
$text['label-contact']['it-it'] = "Contatto";
$text['label-contact']['nl-nl'] = "Kontact";
$text['label-contact']['pl-pl'] = "Docelowy numer wew";
$text['label-contact']['pt-br'] = "Contato";
$text['label-contact']['pt-pt'] = "Contacto";
$text['label-contact']['ro-ro'] = "a lua legatura";
$text['label-contact']['ru-ru'] = "Контакт";
$text['label-contact']['sv-se'] = "Kontakt";
$text['label-contact']['uk-ua'] = "Контакт";

$text['label-caller_id_name_prefix']['en-us'] = "Caller ID Name Prefix";
$text['label-caller_id_name_prefix']['en-gb'] = "Caller ID Name Prefix";
$text['label-caller_id_name_prefix']['ar-eg'] = "بادئة اسم معرف المتصل";
$text['label-caller_id_name_prefix']['de-at'] = "Anruferkennung (Name) Prefix"; //copied from de-de
$text['label-caller_id_name_prefix']['de-ch'] = "Anruferkennung (Name) Prefix"; //copied from de-de
$text['label-caller_id_name_prefix']['de-de'] = "Anruferkennung (Name) Prefix";
$text['label-caller_id_name_prefix']['es-cl'] = "Prefijo de nombre de quien llama";
$text['label-caller_id_name_prefix']['es-mx'] = "Prefijo de nombre de quien llama"; //copied from es-cl
$text['label-caller_id_name_prefix']['fr-ca'] = "Préfixe du nom de l'identification de l'appelant";
$text['label-caller_id_name_prefix']['fr-fr'] = "Préfixe du nom de l'identification de l'appelant";
$text['label-caller_id_name_prefix']['he-il'] = "קידומת שם המתקשר";
$text['label-caller_id_name_prefix']['it-it'] = "Prefisso Nome Chiamante";
$text['label-caller_id_name_prefix']['nl-nl'] = "CID Naam prefix";
$text['label-caller_id_name_prefix']['pl-pl'] = "Prefiks nazwy abonenta dzwoniacego";
$text['label-caller_id_name_prefix']['pt-br'] = "Prefixo do nome do discador";
$text['label-caller_id_name_prefix']['pt-pt'] = "Prefixo do nome do chamador";
$text['label-caller_id_name_prefix']['ro-ro'] = "Prefixul numelui apelantului";
$text['label-caller_id_name_prefix']['ru-ru'] = "Префикс СallerID/Имя";
$text['label-caller_id_name_prefix']['sv-se'] = "Caller ID Namn Prefix";
$text['label-caller_id_name_prefix']['uk-ua'] = "Префікс імені абонента";

$text['label-outbound_caller_id_name']['en-us'] = "Outbound Caller ID Name";
$text['label-outbound_caller_id_name']['en-gb'] = "Outbound Caller ID Name";
$text['label-outbound_caller_id_name']['ar-eg'] = "اسم معرف المتصل الصادر";
$text['label-outbound_caller_id_name']['de-at'] = "Ausgehende Anruferkennung (Name)"; //copied from de-de
$text['label-outbound_caller_id_name']['de-ch'] = "Ausgehende Anruferkennung (Name)"; //copied from de-de
$text['label-outbound_caller_id_name']['de-de'] = "Ausgehende Anruferkennung (Name)";
$text['label-outbound_caller_id_name']['es-cl'] = "Nombre de Caller ID Saliente";
$text['label-outbound_caller_id_name']['es-mx'] = "Nombre de Caller ID Saliente"; //copied from es-cl
$text['label-outbound_caller_id_name']['fr-ca'] = "Nom de l'appelant sortant";
$text['label-outbound_caller_id_name']['fr-fr'] = "Nom de l'appelant sortant";
$text['label-outbound_caller_id_name']['he-il'] = "שם מתקשר יוצא";
$text['label-outbound_caller_id_name']['it-it'] = "ID Nome Chiamante Esterno";
$text['label-outbound_caller_id_name']['nl-nl'] = "Uitgaand CID Naam";
$text['label-outbound_caller_id_name']['pl-pl'] = "Nazwa prezentowana w rozmowach wychodzacych";
$text['label-outbound_caller_id_name']['pt-br'] = "Nome de ID de Saída"; //copied from pt-pt
$text['label-outbound_caller_id_name']['pt-pt'] = "Nome público";
$text['label-outbound_caller_id_name']['ro-ro'] = "Nume ID apelant de ieșire";
$text['label-outbound_caller_id_name']['ru-ru'] = "Идентификатор (Caller ID) имени вызывающего абонента";
$text['label-outbound_caller_id_name']['sv-se'] = "Utgående Namnpresentation";
$text['label-outbound_caller_id_name']['uk-ua'] = "Ім'я ідентифікатора абонента вихідної пошти";

$text['label-outbound_caller_id_number']['en-us'] = "Outbound Caller ID Number";
$text['label-outbound_caller_id_number']['en-gb'] = "Outbound Caller ID Number";
$text['label-outbound_caller_id_number']['ar-eg'] = "رقم معرف المتصل الصادر";
$text['label-outbound_caller_id_number']['de-at'] = "Ausgehende Anruferkennung (Nummer)"; //copied from de-de
$text['label-outbound_caller_id_number']['de-ch'] = "Ausgehende Anruferkennung (Nummer)"; //copied from de-de
$text['label-outbound_caller_id_number']['de-de'] = "Ausgehende Anruferkennung (Nummer)";
$text['label-outbound_caller_id_number']['es-cl'] = "Número de Caller ID Saliente";
$text['label-outbound_caller_id_number']['es-mx'] = "Número de Caller ID Saliente"; //copied from es-cl
$text['label-outbound_caller_id_number']['fr-ca'] = "Numéro d'identification de l'appelant sortant"; //copied from fr-fr
$text['label-outbound_caller_id_number']['fr-fr'] = "Numéro d'identification de l'appelant sortant";
$text['label-outbound_caller_id_number']['he-il'] = "מספר זיהוי מתקשר יוצא";
$text['label-outbound_caller_id_number']['it-it'] = "ID Numero Chiamante Esterno";
$text['label-outbound_caller_id_number']['nl-nl'] = "Uitgaand CID nummer";
$text['label-outbound_caller_id_number']['pl-pl'] = "Numer prezentowany w rozmowach wychodzacych ";
$text['label-outbound_caller_id_number']['pt-br'] = "Número de ID de Saída"; //copied from pt-pt
$text['label-outbound_caller_id_number']['pt-pt'] = "Número público";
$text['label-outbound_caller_id_number']['ro-ro'] = "Număr ID apelant de ieșire";
$text['label-outbound_caller_id_number']['ru-ru'] = "Идентификатор (Caller ID) номера вызывающего абонента";
$text['label-outbound_caller_id_number']['sv-se'] = "Utgående Nummerpresentation";
$text['label-outbound_caller_id_number']['uk-ua'] = "Ідентифікаційний номер абонента вихідної пошти";

$text['label-queue_announce_position']['en-us'] = "Announce Position";
$text['label-queue_announce_position']['en-gb'] = "Announce Position";
$text['label-queue_announce_position']['ar-eg'] = "أعلن عن الوظيفة";
$text['label-queue_announce_position']['de-at'] = "Stelle bekannt geben";
$text['label-queue_announce_position']['de-ch'] = "Stelle bekannt geben";
$text['label-queue_announce_position']['de-de'] = "Stelle bekannt geben";
$text['label-queue_announce_position']['es-cl'] = "Anunciar posición";
$text['label-queue_announce_position']['es-mx'] = "Anunciar posición";
$text['label-queue_announce_position']['fr-ca'] = "Annoncer le poste"; 
$text['label-queue_announce_position']['fr-fr'] = "Annoncer le poste";
$text['label-queue_announce_position']['he-il'] = "הכריז על עמדה";
$text['label-queue_announce_position']['it-it'] = "Annunciare la posizione";
$text['label-queue_announce_position']['nl-nl'] = "Kondig positie aan";
$text['label-queue_announce_position']['pl-pl'] = "Ogłoszenie pozycji";
$text['label-queue_announce_position']['pt-br'] = "Anunciar posição";
$text['label-queue_announce_position']['pt-pt'] = "Anunciar posição";
$text['label-queue_announce_position']['ro-ro'] = "Anunțați Poziția";
$text['label-queue_announce_position']['ru-ru'] = "Объявить позицию";
$text['label-queue_announce_position']['sv-se'] = "Tillkännage position";
$text['label-queue_announce_position']['uk-ua'] = "Оголосити позицію";

$text['label-caller_announce_sound']['en-us'] = "Announce Sound";
$text['label-caller_announce_sound']['en-gb'] = "Announce Sound";
$text['label-caller_announce_sound']['ar-eg'] = "أعلن الصوت";
$text['label-caller_announce_sound']['de-at'] = "Ton für Ankündigungn";
$text['label-caller_announce_sound']['de-ch'] = "Ton für Ankündigung"; //copied from de-de
$text['label-caller_announce_sound']['de-de'] = "Ton für Ankündigung";
$text['label-caller_announce_sound']['es-cl'] = "El sonido anuncian";
$text['label-caller_announce_sound']['es-mx'] = "El sonido anuncian"; //copied from es-cl
$text['label-caller_announce_sound']['fr-ca'] = "Son d'annonce"; 
$text['label-caller_announce_sound']['fr-fr'] = "Son d'annonce";
$text['label-caller_announce_sound']['he-il'] = "הכריז על סאונד";
$text['label-caller_announce_sound']['it-it'] = "Audio Annuncio";
$text['label-caller_announce_sound']['nl-nl'] = "Aankondigingsgeluid";
$text['label-caller_announce_sound']['pl-pl'] = "Zapowiedź głośowa";
$text['label-caller_announce_sound']['pt-br'] = "Som de anuncio";
$text['label-caller_announce_sound']['pt-pt'] = "Som Anuncie";
$text['label-caller_announce_sound']['ro-ro'] = "Anunțați sunet";
$text['label-caller_announce_sound']['ru-ru'] = "Звук объявления";
$text['label-caller_announce_sound']['sv-se'] = "Meddelande Ljud";
$text['label-caller_announce_sound']['uk-ua'] = "Оголосити звук";

$text['label-caller_announce_frequency']['en-us'] = "Announce Frequency";
$text['label-caller_announce_frequency']['en-gb'] = "Announce Frequency";
$text['label-caller_announce_frequency']['ar-eg'] = "إعلان التردد";
$text['label-caller_announce_frequency']['de-at'] = "Häufigkeit der Ankündigung"; //copied from de-de
$text['label-caller_announce_frequency']['de-ch'] = "Häufigkeit der Ankündigung"; //copied from de-de
$text['label-caller_announce_frequency']['de-de'] = "Häufigkeit der Ankündigung";
$text['label-caller_announce_frequency']['es-cl'] = "La frecuencia anuncian";
$text['label-caller_announce_frequency']['es-mx'] = "La frecuencia anuncian"; //copied from es-cl
$text['label-caller_announce_frequency']['fr-ca'] = "Fréquence d'annonce";
$text['label-caller_announce_frequency']['fr-fr'] = "Fréquence d'annonce";
$text['label-caller_announce_frequency']['he-il'] = "הכריז על תדירות";
$text['label-caller_announce_frequency']['it-it'] = "Frequenza Annuncio";
$text['label-caller_announce_frequency']['nl-nl'] = "Aantal aankondigingen";
$text['label-caller_announce_frequency']['pl-pl'] = "Częstotliwość zapowiedzi";
$text['label-caller_announce_frequency']['pt-br'] = "Frequência do anuncio";
$text['label-caller_announce_frequency']['pt-pt'] = "o Frequency Anuncie";
$text['label-caller_announce_frequency']['ro-ro'] = "Anunțați frecvența";
$text['label-caller_announce_frequency']['ru-ru'] = "Частота объявления";
$text['label-caller_announce_frequency']['sv-se'] = "Meddelande Frekvens";
$text['label-caller_announce_frequency']['uk-ua'] = "Частота оголошень";

$text['label-exit_keys']['en-us'] = "Exit Key";
$text['label-exit_keys']['en-gb'] = "Exit Key";
$text['label-exit_keys']['ar-eg'] = "مفتاح الخروج";
$text['label-exit_keys']['de-at'] = "Abbruch Taste"; //copied from de-de
$text['label-exit_keys']['de-ch'] = "Abbruch Taste"; //copied from de-de
$text['label-exit_keys']['de-de'] = "Abbruch Taste";
$text['label-exit_keys']['es-cl'] = "Tecla de salida";
$text['label-exit_keys']['es-mx'] = "Tecla de salida"; //copied from es-cl
$text['label-exit_keys']['fr-ca'] = "Touche pour sortir de la file d'attente";
$text['label-exit_keys']['fr-fr'] = "Touche pour sortir de la file d'attente";
$text['label-exit_keys']['he-il'] = "מפתח יציאה";
$text['label-exit_keys']['it-it'] = "Chiave di uscita";
$text['label-exit_keys']['nl-nl'] = "Verlaat toets";
$text['label-exit_keys']['pl-pl'] = "Klucz wyjścia";
$text['label-exit_keys']['pt-br'] = "Chave de saída";
$text['label-exit_keys']['pt-pt'] = "Chave de saída";
$text['label-exit_keys']['ro-ro'] = "Tasta de ieșire";
$text['label-exit_keys']['ru-ru'] = "Выходной ключ";
$text['label-exit_keys']['sv-se'] = "Knapp för att lämna";
$text['label-exit_keys']['uk-ua'] = "Клавіша виходу";

$text['description-exit_keys']['en-us'] = "Keys to quit the current queue waiting.";
$text['description-exit_keys']['en-gb'] = "Keys to quit the current queue waiting.";
$text['description-exit_keys']['ar-eg'] = "مفاتيح لإنهاء انتظار قائمة الانتظار الحالية.";
$text['description-exit_keys']['de-at'] = "Tasten um die aktuelle Warteschlange zu verlassen."; //copied from de-de
$text['description-exit_keys']['de-ch'] = "Tasten um die aktuelle Warteschlange zu verlassen."; //copied from de-de
$text['description-exit_keys']['de-de'] = "Tasten um die aktuelle Warteschlange zu verlassen.";
$text['description-exit_keys']['es-cl'] = "Teclas para salir de la espera de la cola.";
$text['description-exit_keys']['es-mx'] = "Teclas para salir de la espera de la cola."; //copied from es-cl
$text['description-exit_keys']['fr-ca'] = "Touches pour quitter la file d'attente actuelle.";
$text['description-exit_keys']['fr-fr'] = "Touches pour quitter la file d'attente actuelle";
$text['description-exit_keys']['he-il'] = "מקשים ליציאה מהתור הנוכחי הממתין.";
$text['description-exit_keys']['it-it'] = "Tasti per uscire dalla coda corrente in attesa.";
$text['description-exit_keys']['nl-nl'] = "Toetsen om de huidige wachtrij te verlaten.";
$text['description-exit_keys']['pl-pl'] = "Klawisze do wyjścia z bieżącej kolejki oczekującej.";
$text['description-exit_keys']['pt-br'] = "Teclas para sair da fila de espera atual.";
$text['description-exit_keys']['pt-pt'] = "Teclas para sair da fila de espera atual.";
$text['description-exit_keys']['ro-ro'] = "Chei pentru a părăsi coada curentă de așteptare.";
$text['description-exit_keys']['ru-ru'] = "Клавиши выхода из текущей очереди ожидания.";
$text['description-exit_keys']['sv-se'] = "Knapp för att lämna den nuvarande kö:n";
$text['description-exit_keys']['uk-ua'] = "Клавіші для виходу з поточної черги очікування.";

$text['label-queue_email_address']['en-us'] = "Email Address";
$text['label-queue_email_address']['en-gb'] = "Email Address";
$text['label-queue_email_address']['ar-eg'] = "عنوان البريد الإلكتروني";
$text['label-queue_email_address']['de-at'] = "E-Mail-Addresse";
$text['label-queue_email_address']['de-ch'] = "E-Mail-Addresse";
$text['label-queue_email_address']['de-de'] = "E-Mail-Addresse";
$text['label-queue_email_address']['es-cl'] = "Dirección de correo electrónico";
$text['label-queue_email_address']['es-mx'] = "Dirección de correo electrónico";
$text['label-queue_email_address']['fr-ca'] = "Adresse courriel";
$text['label-queue_email_address']['fr-fr'] = "Adresse courriel";
$text['label-queue_email_address']['he-il'] = "כתובת דואל";
$text['label-queue_email_address']['it-it'] = "Indirizzo e-mail";
$text['label-queue_email_address']['nl-nl'] = "E-mailadres";
$text['label-queue_email_address']['pl-pl'] = "Adres e-mail";
$text['label-queue_email_address']['pt-br'] = "Adres e-mail";
$text['label-queue_email_address']['pt-pt'] = "Adres e-mail";
$text['label-queue_email_address']['ro-ro'] = "Adresa de e-mail";
$text['label-queue_email_address']['ru-ru'] = "Адрес электронной почты";
$text['label-queue_email_address']['sv-se'] = "E-postadress";
$text['label-queue_email_address']['uk-ua'] = "Адреса електронної пошти";

$text['description-queue_email_address']['en-us'] = "Notification Email address.";
$text['description-queue_email_address']['en-gb'] = "Notification Email address.";
$text['description-queue_email_address']['ar-eg'] = "عنوان البريد الإلكتروني للإشعار.";
$text['description-queue_email_address']['de-at'] = "Benachrichtigungs-E-Mail-Adresse.";
$text['description-queue_email_address']['de-ch'] = "Benachrichtigungs-E-Mail-Adresse.";
$text['description-queue_email_address']['de-de'] = "Benachrichtigungs-E-Mail-Adresse.";
$text['description-queue_email_address']['es-cl'] = "Dirección de correo electrónico de notificación.";
$text['description-queue_email_address']['es-mx'] = "Dirección de correo electrónico de notificación.";
$text['description-queue_email_address']['fr-ca'] = "Adresse courriel de notification.";
$text['description-queue_email_address']['fr-fr'] = "Adresse courriel de notification.";
$text['description-queue_email_address']['he-il'] = "כתובת דואל להודעה.";
$text['description-queue_email_address']['it-it'] = "Indirizzo e-mail di notifica.";
$text['description-queue_email_address']['nl-nl'] = "Melding E-mailadres.";
$text['description-queue_email_address']['pl-pl'] = "Adres e-mail powiadomień.";
$text['description-queue_email_address']['pt-br'] = "Endereço de e-mail de notificação.";
$text['description-queue_email_address']['pt-pt'] = "Endereço de e-mail de notificação.";
$text['description-queue_email_address']['ro-ro'] = "Adresă de e-mail de notificare.";
$text['description-queue_email_address']['ru-ru'] = "Адрес электронной почты для уведомлений.";
$text['description-queue_email_address']['sv-se'] = "E-postadress för meddelande.";
$text['description-queue_email_address']['uk-ua'] = "Адреса електронної пошти для сповіщень.";

$text['label-call_timeout']['en-us'] = "Call Timeout";
$text['label-call_timeout']['en-gb'] = "Call Timeout";
$text['label-call_timeout']['ar-eg'] = "مهلة الاتصال";
$text['label-call_timeout']['de-at'] = "Zeitüberschreitung"; //copied from de-de
$text['label-call_timeout']['de-ch'] = "Zeitüberschreitung"; //copied from de-de
$text['label-call_timeout']['de-de'] = "Zeitüberschreitung";
$text['label-call_timeout']['es-cl'] = "Timeout de Llamada";
$text['label-call_timeout']['es-mx'] = "Timeout de Llamada"; //copied from es-cl
$text['label-call_timeout']['fr-ca'] = "Délai d'expiration de l'appel";
$text['label-call_timeout']['fr-fr'] = "Délai d'expiration de l'appel";
$text['label-call_timeout']['he-il'] = "זמן קצוב לשיחה";
$text['label-call_timeout']['it-it'] = "Timeout di Chiamata";
$text['label-call_timeout']['nl-nl'] = "Oproep tijdsoverschrijding";
$text['label-call_timeout']['pl-pl'] = "Limit czasu rozmowy";
$text['label-call_timeout']['pt-br'] = "Timeout da chamada";
$text['label-call_timeout']['pt-pt'] = "Tempo limite da chamada";
$text['label-call_timeout']['ro-ro'] = "Timeout apel";
$text['label-call_timeout']['ru-ru'] = "Тайм-аут вызова";
$text['label-call_timeout']['sv-se'] = "Ring Tidsgräns";
$text['label-call_timeout']['uk-ua'] = "Тайм-аут дзвінка";

$text['label-busy_delay_time']['en-us'] = "Busy Delay Time";
$text['label-busy_delay_time']['en-gb'] = "Busy Delay Time";
$text['label-busy_delay_time']['ar-eg'] = "وقت التأخير مشغول";
$text['label-busy_delay_time']['de-at'] = "Verzögerungszeit für Besetzt"; //copied from de-de
$text['label-busy_delay_time']['de-ch'] = "Verzögerungszeit für Besetzt"; //copied from de-de
$text['label-busy_delay_time']['de-de'] = "Verzögerungszeit für Besetzt";
$text['label-busy_delay_time']['es-cl'] = "Tiempo de espera para ocupado";
$text['label-busy_delay_time']['es-mx'] = "Tiempo de espera para ocupado"; //copied from es-cl
$text['label-busy_delay_time']['fr-ca'] = "Délai de temps occupé";
$text['label-busy_delay_time']['fr-fr'] = "Délai de temps occupé";
$text['label-busy_delay_time']['he-il'] = "זמן עיכוב עמוס";
$text['label-busy_delay_time']['it-it'] = "Tempo ritardo su Occupato";
$text['label-busy_delay_time']['nl-nl'] = "Bezet wachttijd";
$text['label-busy_delay_time']['pl-pl'] = "Zajęty - opóznienie czasowe";
$text['label-busy_delay_time']['pt-br'] = "Tempo de espera para ocupado"; //copied from pt-pt
$text['label-busy_delay_time']['pt-pt'] = "Tempo de espera para ocupado";
$text['label-busy_delay_time']['ro-ro'] = "Timp de întârziere ocupat";
$text['label-busy_delay_time']['ru-ru'] = "Время задержки занятости";
$text['label-busy_delay_time']['sv-se'] = "Fördröjning vid Upptaget";
$text['label-busy_delay_time']['uk-ua'] = "Час затримки зайнятості";

$text['label-agent_password']['en-us'] = "Agent Password";
$text['label-agent_password']['en-gb'] = "Agent Password";
$text['label-agent_password']['ar-eg'] = "كلمة مرور الوكيل";
$text['label-agent_password']['de-at'] = "Agenten Passwort"; //copied from de-de
$text['label-agent_password']['de-ch'] = "Agenten Passwort"; //copied from de-de
$text['label-agent_password']['de-de'] = "Agenten Passwort";
$text['label-agent_password']['es-cl'] = "Agente de Password";
$text['label-agent_password']['es-mx'] = "Agente de Password"; //copied from es-cl
$text['label-agent_password']['fr-ca'] = "Mot de passe d'agent";
$text['label-agent_password']['fr-fr'] = "Mot de passe d'agent";
$text['label-agent_password']['he-il'] = "סיסמת סוכן";
$text['label-agent_password']['it-it'] = "Password Agente";
$text['label-agent_password']['nl-nl'] = "Agent wachtwoord";
$text['label-agent_password']['pl-pl'] = "Środek Hasło";
$text['label-agent_password']['pt-br'] = "Agente de Senha";
$text['label-agent_password']['pt-pt'] = "Agente Senha";
$text['label-agent_password']['ro-ro'] = "Parola agentului";
$text['label-agent_password']['ru-ru'] = "Пароль оператора";
$text['label-agent_password']['sv-se'] = "Agent Lösen";
$text['label-agent_password']['uk-ua'] = "Пароль агента";

$text['label-agent_name']['en-us'] = "Agent Name";
$text['label-agent_name']['en-gb'] = "Agent Name";
$text['label-agent_name']['ar-eg'] = "اسم العميل";
$text['label-agent_name']['de-at'] = "Agenten Name"; //copied from de-de
$text['label-agent_name']['de-ch'] = "Agenten Name"; //copied from de-de
$text['label-agent_name']['de-de'] = "Agenten Name";
$text['label-agent_name']['es-cl'] = "Nombre de Agente";
$text['label-agent_name']['es-mx'] = "Nombre de Agente"; //copied from es-cl
$text['label-agent_name']['fr-ca'] = "Nom d'agent"; //copied from fr-fr
$text['label-agent_name']['fr-fr'] = "Nom d'agent";
$text['label-agent_name']['he-il'] = "שם סוכן";
$text['label-agent_name']['it-it'] = "Nome agente";
$text['label-agent_name']['nl-nl'] = "Agentnaam";
$text['label-agent_name']['pl-pl'] = "Nazwa agenta";
$text['label-agent_name']['pt-br'] = "Nome do agente";
$text['label-agent_name']['pt-pt'] = "Nome do Agente";
$text['label-agent_name']['ro-ro'] = "Numele agentului";
$text['label-agent_name']['ru-ru'] = "Имя оператора";
$text['label-agent_name']['sv-se'] = "Agent Namn";
$text['label-agent_name']['uk-ua'] = "Ім’я оператора";

$text['label-agent_logout']['en-us'] = "Agent Logout";
$text['label-agent_logout']['en-gb'] = "Agent Logout";
$text['label-agent_logout']['ar-eg'] = "وكيل الخروج";
$text['label-agent_logout']['de-at'] = "Agent Abmelden"; //copied from de-de
$text['label-agent_logout']['de-ch'] = "Agent Abmelden"; //copied from de-de
$text['label-agent_logout']['de-de'] = "Agent Abmelden";
$text['label-agent_logout']['es-cl'] = "Desconexión de Agente";
$text['label-agent_logout']['es-mx'] = "Desconexión de Agente"; //copied from es-cl
$text['label-agent_logout']['fr-ca'] = "Déconnexion d'agent"; //copied from fr-fr
$text['label-agent_logout']['fr-fr'] = "Déconnexion d'agent";
$text['label-agent_logout']['he-il'] = "התנתק סוכן";
$text['label-agent_logout']['it-it'] = "Logout Agente";
$text['label-agent_logout']['nl-nl'] = "Agent afloggen";
$text['label-agent_logout']['pl-pl'] = "Agent wylogowany";
$text['label-agent_logout']['pt-br'] = "Logout do agente ";
$text['label-agent_logout']['pt-pt'] = "Logout do Agente";
$text['label-agent_logout']['ro-ro'] = "Deconectare agent";
$text['label-agent_logout']['ru-ru'] = "Выход оператора";
$text['label-agent_logout']['sv-se'] = "Agent Logga Ut";
$text['label-agent_logout']['uk-ua'] = "Вихід агента";

$text['label-agent_id']['en-us'] = "Agent ID";
$text['label-agent_id']['en-gb'] = "Agent ID";
$text['label-agent_id']['ar-eg'] = "معرف الوكيل";
$text['label-agent_id']['de-at'] = "Agenten ID"; //copied from de-de
$text['label-agent_id']['de-ch'] = "Agenten ID"; //copied from de-de
$text['label-agent_id']['de-de'] = "Agenten ID";
$text['label-agent_id']['es-cl'] = "Agente de identidad";
$text['label-agent_id']['es-mx'] = "Agente de identidad"; //copied from es-cl
$text['label-agent_id']['fr-ca'] = "Identification d'agent";
$text['label-agent_id']['fr-fr'] = "Identification d'agent";
$text['label-agent_id']['he-il'] = "מזהה סוכן";
$text['label-agent_id']['it-it'] = "ID Agente";
$text['label-agent_id']['nl-nl'] = "Agent ID";
$text['label-agent_id']['pl-pl'] = "Tożsamość agenta";
$text['label-agent_id']['pt-br'] = "Identidade do agente";
$text['label-agent_id']['pt-pt'] = "Identidade Agent";
$text['label-agent_id']['ro-ro'] = "ID agent";
$text['label-agent_id']['ru-ru'] = "Идентификатор оператора";
$text['label-agent_id']['sv-se'] = "Agent Identitet";
$text['label-agent_id']['uk-ua'] = "ID агента";

$text['label-agent']['en-us'] = "Agent";
$text['label-agent']['en-gb'] = "Agent";
$text['label-agent']['ar-eg'] = "عامل";
$text['label-agent']['de-at'] = "Agent"; //copied from de-de
$text['label-agent']['de-ch'] = "Agent"; //copied from de-de
$text['label-agent']['de-de'] = "Agent";
$text['label-agent']['es-cl'] = "Agente";
$text['label-agent']['es-mx'] = "Agente"; //copied from es-cl
$text['label-agent']['fr-ca'] = "Agent"; //copied from fr-fr
$text['label-agent']['fr-fr'] = "Agent";
$text['label-agent']['he-il'] = "סוֹכֵן";
$text['label-agent']['it-it'] = "Agente";
$text['label-agent']['nl-nl'] = "Agent";
$text['label-agent']['pl-pl'] = "Agent";
$text['label-agent']['pt-br'] = "Agente"; //copied from pt-pt
$text['label-agent']['pt-pt'] = "Agente";
$text['label-agent']['ro-ro'] = "Agent";
$text['label-agent']['ru-ru'] = "Оператор";
$text['label-agent']['sv-se'] = "Agent";
$text['label-agent']['uk-ua'] = "Оператор";

$text['label-agents']['en-us'] = "Agents";
$text['label-agents']['en-gb'] = "Agents";
$text['label-agents']['ar-eg'] = "عملاء";
$text['label-agents']['de-at'] = "Agenten"; //copied from de-de
$text['label-agents']['de-ch'] = "Agenten"; //copied from de-de
$text['label-agents']['de-de'] = "Agenten";
$text['label-agents']['es-cl'] = "Agentes";
$text['label-agents']['es-mx'] = "Agentes"; //copied from es-cl
$text['label-agents']['fr-ca'] = "Agents"; //copied from fr-fr
$text['label-agents']['fr-fr'] = "Agents";
$text['label-agents']['he-il'] = "סוכנים";
$text['label-agents']['it-it'] = "Agenti";
$text['label-agents']['nl-nl'] = "Agenten";
$text['label-agents']['pl-pl'] = "Agenci";
$text['label-agents']['pt-br'] = "Agentes"; //copied from pt-pt
$text['label-agents']['pt-pt'] = "Agentes";
$text['label-agents']['ro-ro'] = "Agenți";
$text['label-agents']['ru-ru'] = "Операторы";
$text['label-agents']['sv-se'] = "Agenter";
$text['label-agents']['uk-ua'] = "Оператори";

$text['label-abandoned_resume_allowed']['en-us'] = "Abandoned Resume Allowed";
$text['label-abandoned_resume_allowed']['en-gb'] = "Abandoned Resume Allowed";
$text['label-abandoned_resume_allowed']['ar-eg'] = "استئناف مهجور مسموح به";
$text['label-abandoned_resume_allowed']['de-at'] = "Wiederaufnahme nach Zurückweisung erlaubt"; //copied from de-de
$text['label-abandoned_resume_allowed']['de-ch'] = "Wiederaufnahme nach Zurückweisung erlaubt"; //copied from de-de
$text['label-abandoned_resume_allowed']['de-de'] = "Wiederaufnahme nach Zurückweisung erlaubt";
$text['label-abandoned_resume_allowed']['es-cl'] = "Permitir Reanudación de Abandono";
$text['label-abandoned_resume_allowed']['es-mx'] = "Permitir Reanudación de Abandono"; //copied from es-cl
$text['label-abandoned_resume_allowed']['fr-ca'] = "Récupération des abandons permis";
$text['label-abandoned_resume_allowed']['fr-fr'] = "Récupération des abandons permis";
$text['label-abandoned_resume_allowed']['he-il'] = "קורות חיים נטוש מותר";
$text['label-abandoned_resume_allowed']['it-it'] = "Permetti ripristino chi Abbandona";
$text['label-abandoned_resume_allowed']['nl-nl'] = "Verlaten oproep voortzetten toestaan";
$text['label-abandoned_resume_allowed']['pl-pl'] = "Odbieranie odrzuconych rozmów jest dozwolone";
$text['label-abandoned_resume_allowed']['pt-br'] = "Resumo de abandonos autorizados";
$text['label-abandoned_resume_allowed']['pt-pt'] = "Resume Autorizado";
$text['label-abandoned_resume_allowed']['ro-ro'] = "CV-ul abandonat este permis";
$text['label-abandoned_resume_allowed']['ru-ru'] = "Разрешить восстанавливать покинутый вызов";
$text['label-abandoned_resume_allowed']['sv-se'] = "Återuppta Ej Besvarade Tillåtet";
$text['label-abandoned_resume_allowed']['uk-ua'] = "Залишене резюме дозволено";

$text['header-call_center_tier_edit']['en-us'] = "Call Center Tier";
$text['header-call_center_tier_edit']['en-gb'] = "Call Center Tier";
$text['header-call_center_tier_edit']['ar-eg'] = "فئة مركز الاتصال";
$text['header-call_center_tier_edit']['de-at'] = "Callcenter Ebene"; //copied from de-de
$text['header-call_center_tier_edit']['de-ch'] = "Callcenter Ebene"; //copied from de-de
$text['header-call_center_tier_edit']['de-de'] = "Callcenter Ebene";
$text['header-call_center_tier_edit']['es-cl'] = "Editar Nivel de Centro de Llamados";
$text['header-call_center_tier_edit']['es-mx'] = "Editar Nivel de Centro de Llamados"; //copied from es-cl
$text['header-call_center_tier_edit']['fr-ca'] = "Niveau du centre d'appel";
$text['header-call_center_tier_edit']['fr-fr'] = "Niveau du centre d'appel";
$text['header-call_center_tier_edit']['he-il'] = "דרג מוקד טלפוני";
$text['header-call_center_tier_edit']['it-it'] = "Tier del Call Center";
$text['header-call_center_tier_edit']['nl-nl'] = "Call-Center vergelijking";
$text['header-call_center_tier_edit']['pl-pl'] = "Poziom w  Call Center ";
$text['header-call_center_tier_edit']['pt-br'] = "Editar nível do Call Center";
$text['header-call_center_tier_edit']['pt-pt'] = "Editar Nível do Call Center";
$text['header-call_center_tier_edit']['ro-ro'] = "Nivelul Call Center";
$text['header-call_center_tier_edit']['ru-ru'] = "Компетенция Колл-центра";
$text['header-call_center_tier_edit']['sv-se'] = "Call Center Kunskap";
$text['header-call_center_tier_edit']['uk-ua'] = "Рівень кол-центру";

$text['header-call_center_queues']['en-us'] = "Call Center Queues";
$text['header-call_center_queues']['en-gb'] = "Call Center Queues";
$text['header-call_center_queues']['ar-eg'] = "قوائم انتظار مركز الاتصال";
$text['header-call_center_queues']['de-at'] = "Callcenter Warteschlangen"; //copied from de-de
$text['header-call_center_queues']['de-ch'] = "Callcenter Warteschlangen"; //copied from de-de
$text['header-call_center_queues']['de-de'] = "Callcenter Warteschlangen";
$text['header-call_center_queues']['es-cl'] = "Colas de Centro de Llamados";
$text['header-call_center_queues']['es-mx'] = "Colas de Centro de Llamados"; //copied from es-cl
$text['header-call_center_queues']['fr-ca'] = "File d'attente du centre d'appels"; //copied from fr-fr
$text['header-call_center_queues']['fr-fr'] = "File d'attente du centre d'appels";
$text['header-call_center_queues']['he-il'] = "תורים למוקד טלפוני";
$text['header-call_center_queues']['it-it'] = "Code del Call Center";
$text['header-call_center_queues']['nl-nl'] = "Call-Center wachtrij";
$text['header-call_center_queues']['pl-pl'] = "Kolejki w  Call Center ";
$text['header-call_center_queues']['pt-br'] = "Filas do call center";
$text['header-call_center_queues']['pt-pt'] = "Filas do Call Center";
$text['header-call_center_queues']['ro-ro'] = "Cozi la Call Center";
$text['header-call_center_queues']['ru-ru'] = "Очереди Колл-центра";
$text['header-call_center_queues']['sv-se'] = "Call Center Kö:er";
$text['header-call_center_queues']['uk-ua'] = "Черги кол-центру";

$text['header-call_center_queue_edit']['en-us'] = "Call Center Queue";
$text['header-call_center_queue_edit']['en-gb'] = "Call Center Queue";
$text['header-call_center_queue_edit']['ar-eg'] = "قائمة انتظار مركز الاتصال";
$text['header-call_center_queue_edit']['de-at'] = "Callcenter Warteschlange"; //copied from de-de
$text['header-call_center_queue_edit']['de-ch'] = "Callcenter Warteschlange"; //copied from de-de
$text['header-call_center_queue_edit']['de-de'] = "Callcenter Warteschlange";
$text['header-call_center_queue_edit']['es-cl'] = "Editar Cola de Centro de Llamados";
$text['header-call_center_queue_edit']['es-mx'] = "Editar Cola de Centro de Llamados"; //copied from es-cl
$text['header-call_center_queue_edit']['fr-ca'] = "File d'attente du centre d'appels"; //copied from fr-fr
$text['header-call_center_queue_edit']['fr-fr'] = "File d'attente du centre d'appels";
$text['header-call_center_queue_edit']['he-il'] = "תור למוקד טלפוני";
$text['header-call_center_queue_edit']['it-it'] = "Coda Call Center";
$text['header-call_center_queue_edit']['nl-nl'] = "Call-Center wachtrij";
$text['header-call_center_queue_edit']['pl-pl'] = "Kolejka w  Call Center ";
$text['header-call_center_queue_edit']['pt-br'] = "Edutar fila do call center";
$text['header-call_center_queue_edit']['pt-pt'] = "Editar Fila do Call Center";
$text['header-call_center_queue_edit']['ro-ro'] = "Coada centrului de apeluri";
$text['header-call_center_queue_edit']['ru-ru'] = "Очередь Колл-центра";
$text['header-call_center_queue_edit']['sv-se'] = "Call Center Kö";
$text['header-call_center_queue_edit']['uk-ua'] = "Черга кол-центру";

$text['header-call_center_queue_add']['en-us'] = "Call Center Queue";
$text['header-call_center_queue_add']['en-gb'] = "Call Center Queue";
$text['header-call_center_queue_add']['ar-eg'] = "قائمة انتظار مركز الاتصال";
$text['header-call_center_queue_add']['de-at'] = "Callcenter Warteschlange"; //copied from de-de
$text['header-call_center_queue_add']['de-ch'] = "Callcenter Warteschlange"; //copied from de-de
$text['header-call_center_queue_add']['de-de'] = "Callcenter Warteschlange";
$text['header-call_center_queue_add']['es-cl'] = "Agregar Cola de Centro de Llamados";
$text['header-call_center_queue_add']['es-mx'] = "Agregar Cola de Centro de Llamados"; //copied from es-cl
$text['header-call_center_queue_add']['fr-ca'] = "File d'attente du centre d'appels"; //copied from fr-fr
$text['header-call_center_queue_add']['fr-fr'] = "File d'attente du centre d'appels";
$text['header-call_center_queue_add']['he-il'] = "תור למוקד טלפוני";
$text['header-call_center_queue_add']['it-it'] = "Coda Call Center";
$text['header-call_center_queue_add']['nl-nl'] = "Call-Center wachtrij";
$text['header-call_center_queue_add']['pl-pl'] = "Kolejka w Call Center ";
$text['header-call_center_queue_add']['pt-br'] = "Adicionar fila ao Call Center";
$text['header-call_center_queue_add']['pt-pt'] = "Adicionar Fila ao Call Center";
$text['header-call_center_queue_add']['ro-ro'] = "Coada centrului de apeluri";
$text['header-call_center_queue_add']['ru-ru'] = "Очередь Колл-центра";
$text['header-call_center_queue_add']['sv-se'] = "Call Center Kö";
$text['header-call_center_queue_add']['uk-ua'] = "Черга кол-центру";

$text['header-call_center_agents']['en-us'] = "Call Center Agents";
$text['header-call_center_agents']['en-gb'] = "Call Center Agents";
$text['header-call_center_agents']['ar-eg'] = "وكلاء مركز الاتصال";
$text['header-call_center_agents']['de-at'] = "Callcenter Agent"; //copied from de-de
$text['header-call_center_agents']['de-ch'] = "Callcenter Agent"; //copied from de-de
$text['header-call_center_agents']['de-de'] = "Callcenter Agent";
$text['header-call_center_agents']['es-cl'] = "Agentes de Centro de Llamados";
$text['header-call_center_agents']['es-mx'] = "Agentes de Centro de Llamados"; //copied from es-cl
$text['header-call_center_agents']['fr-ca'] = "Agents du Centre d'appels"; //copied from fr-fr
$text['header-call_center_agents']['fr-fr'] = "Agents du Centre d'appels";
$text['header-call_center_agents']['he-il'] = "סוכני מוקד טלפוני";
$text['header-call_center_agents']['it-it'] = "Agenti Call Center";
$text['header-call_center_agents']['nl-nl'] = "Call-Center agent";
$text['header-call_center_agents']['pl-pl'] = "Agenci w Call Center ";
$text['header-call_center_agents']['pt-br'] = "Agentes do Call Center"; //copied from pt-pt
$text['header-call_center_agents']['pt-pt'] = "Agentes do Call Center";
$text['header-call_center_agents']['ro-ro'] = "Agenti call center";
$text['header-call_center_agents']['ru-ru'] = "Операторы Колл-центра";
$text['header-call_center_agents']['sv-se'] = "Call Center Agenter";
$text['header-call_center_agents']['uk-ua'] = "Агенти кол-центру";

$text['header-call_center_agent_status']['en-us'] = "Call Center Agent Status";
$text['header-call_center_agent_status']['en-gb'] = "Call Center Agent Status";
$text['header-call_center_agent_status']['ar-eg'] = "حالة وكيل مركز الاتصال";
$text['header-call_center_agent_status']['de-at'] = "Callcenter Agenten-Status"; //copied from de-de
$text['header-call_center_agent_status']['de-ch'] = "Callcenter Agenten-Status"; //copied from de-de
$text['header-call_center_agent_status']['de-de'] = "Callcenter Agenten-Status";
$text['header-call_center_agent_status']['es-cl'] = "Estado de Agente de Centro de Llamados";
$text['header-call_center_agent_status']['es-mx'] = "Estado de Agente de Centro de Llamados"; //copied from es-cl
$text['header-call_center_agent_status']['fr-ca'] = "État de l'agent du Centre d'appel";
$text['header-call_center_agent_status']['fr-fr'] = "Etat de l'agent du Centre d'Appel";
$text['header-call_center_agent_status']['he-il'] = "סטטוס סוכן מוקד טלפוני";
$text['header-call_center_agent_status']['it-it'] = "Stato Agente Call Center";
$text['header-call_center_agent_status']['nl-nl'] = "Call-Center agent status";
$text['header-call_center_agent_status']['pl-pl'] = "Status agentów w Call Center ";
$text['header-call_center_agent_status']['pt-br'] = "Estado do agente do Call Center";
$text['header-call_center_agent_status']['pt-pt'] = "Estado do Agente do Call Center";
$text['header-call_center_agent_status']['ro-ro'] = "Starea agentului Call Center";
$text['header-call_center_agent_status']['ru-ru'] = "Статус оператора Колл-центра";
$text['header-call_center_agent_status']['sv-se'] = "Call Center Agent Status";
$text['header-call_center_agent_status']['uk-ua'] = "Статус агента кол-центру";

$text['header-call_center_agent_edit']['en-us'] = "Call Center Agent";
$text['header-call_center_agent_edit']['en-gb'] = "Call Center Agent";
$text['header-call_center_agent_edit']['ar-eg'] = "وكيل كول سنتر";
$text['header-call_center_agent_edit']['de-at'] = "Callcenter Agent"; //copied from de-de
$text['header-call_center_agent_edit']['de-ch'] = "Callcenter Agent"; //copied from de-de
$text['header-call_center_agent_edit']['de-de'] = "Callcenter Agent";
$text['header-call_center_agent_edit']['es-cl'] = "Editar Agente de Centro de Llamados";
$text['header-call_center_agent_edit']['es-mx'] = "Editar Agente de Centro de Llamados"; //copied from es-cl
$text['header-call_center_agent_edit']['fr-ca'] = "Agent du Centre d'appel";
$text['header-call_center_agent_edit']['fr-fr'] = "Agent du Centre d'Appel";
$text['header-call_center_agent_edit']['he-il'] = "סוכן מוקד טלפוני";
$text['header-call_center_agent_edit']['it-it'] = "Agente Call Center";
$text['header-call_center_agent_edit']['nl-nl'] = "Call-Center agent";
$text['header-call_center_agent_edit']['pl-pl'] = "Agent w  Call Center ";
$text['header-call_center_agent_edit']['pt-br'] = "Editar agente do Call Center";
$text['header-call_center_agent_edit']['pt-pt'] = "Editar Agente do Call Center";
$text['header-call_center_agent_edit']['ro-ro'] = "Agent call center";
$text['header-call_center_agent_edit']['ru-ru'] = "Оператор Колл-центра";
$text['header-call_center_agent_edit']['sv-se'] = "Call Center Agent";
$text['header-call_center_agent_edit']['uk-ua'] = "Агент кол-центру";

$text['header-call_center_agent_add']['en-us'] = "Call Center Agents";
$text['header-call_center_agent_add']['en-gb'] = "Call Center Agents";
$text['header-call_center_agent_add']['ar-eg'] = "Agenti call center";
$text['header-call_center_agent_add']['de-at'] = "Callcenter Agenten"; //copied from de-de
$text['header-call_center_agent_add']['de-ch'] = "Callcenter Agenten"; //copied from de-de
$text['header-call_center_agent_add']['de-de'] = "Callcenter Agenten";
$text['header-call_center_agent_add']['es-cl'] = "Agregar Agente de Centro de Llamados";
$text['header-call_center_agent_add']['es-mx'] = "Agregar Agente de Centro de Llamados"; //copied from es-cl
$text['header-call_center_agent_add']['fr-ca'] = "Agents du centre d'appel"; 
$text['header-call_center_agent_add']['fr-fr'] = "Agents du centre d'appel";
$text['header-call_center_agent_add']['he-il'] = "סוכני מוקד טלפוני";
$text['header-call_center_agent_add']['it-it'] = "Agenti Call Center";
$text['header-call_center_agent_add']['nl-nl'] = "Call-Center agenten";
$text['header-call_center_agent_add']['pl-pl'] = "Agenci w Call Center ";
$text['header-call_center_agent_add']['pt-br'] = "Adicionar agente ao Call Center";
$text['header-call_center_agent_add']['pt-pt'] = "Adicionar Agente ao Call Center";
$text['header-call_center_agent_add']['ro-ro'] = "Agenti call center";
$text['header-call_center_agent_add']['ru-ru'] = "Операторы Колл-центра";
$text['header-call_center_agent_add']['sv-se'] = "Call Center Agenter";
$text['header-call_center_agent_add']['uk-ua'] = "Агенти кол-центру";

$text['description-wrap_up_time']['en-us'] = "Enter the wrap up time.";
$text['description-wrap_up_time']['en-gb'] = "Enter the wrap up time.";
$text['description-wrap_up_time']['ar-eg'] = "أدخل وقت الانتهاء.";
$text['description-wrap_up_time']['de-at'] = "Geben Sie die Nachbereitungszeit ein."; //copied from de-de
$text['description-wrap_up_time']['de-ch'] = "Geben Sie die Nachbereitungszeit ein."; //copied from de-de
$text['description-wrap_up_time']['de-de'] = "Geben Sie die Nachbereitungszeit ein.";
$text['description-wrap_up_time']['es-cl'] = "Introduzca el tiempo de preparación.";
$text['description-wrap_up_time']['es-mx'] = "Introduzca el tiempo de preparación."; //copied from es-cl
$text['description-wrap_up_time']['fr-ca'] = "Choisir le temps de clôture.";
$text['description-wrap_up_time']['fr-fr'] = "Choisir le temps de clôture.";
$text['description-wrap_up_time']['he-il'] = "הזן את זמן הסיום.";
$text['description-wrap_up_time']['it-it'] = "Inserire Tempo di wrap up.";
$text['description-wrap_up_time']['nl-nl'] = "Voer de afwikkeltijd in.";
$text['description-wrap_up_time']['pl-pl'] = "Wpisz dostępny czas po zakończeniu rozmowy";
$text['description-wrap_up_time']['pt-br'] = "Insira o tempo de preparação.";
$text['description-wrap_up_time']['pt-pt'] = "Introduza o tempo de preparação.";
$text['description-wrap_up_time']['ro-ro'] = "Introduceți timpul de încheiere.";
$text['description-wrap_up_time']['ru-ru'] = "Введите время паузы между вызовами";
$text['description-wrap_up_time']['sv-se'] = "Ange 'Wrap Up' tid.";
$text['description-wrap_up_time']['uk-ua'] = "Введіть час завершення.";

$text['description-type']['en-us'] = "Enter the agent type.";
$text['description-type']['en-gb'] = "Enter the agent type.";
$text['description-type']['ar-eg'] = "أدخل نوع الوكيل.";
$text['description-type']['de-at'] = "Geben Sie den Agenten Typ an."; //copied from de-de
$text['description-type']['de-ch'] = "Geben Sie den Agenten Typ an."; //copied from de-de
$text['description-type']['de-de'] = "Geben Sie den Agenten Typ an.";
$text['description-type']['es-cl'] = "Introduzca el tipo de agente.";
$text['description-type']['es-mx'] = "Introduzca el tipo de agente."; //copied from es-cl
$text['description-type']['fr-ca'] = "Choisir le type de l'agent."; //copied from fr-fr
$text['description-type']['fr-fr'] = "Choisir le type de l'agent.";
$text['description-type']['he-il'] = "הזן את סוג הסוכן.";
$text['description-type']['it-it'] = "Inserire Tipo Agente";
$text['description-type']['nl-nl'] = "Voer het agent type in.";
$text['description-type']['pl-pl'] = "Wprowadź rodzaj ustawienia (np. uuid, name, var, dir)";
$text['description-type']['pt-br'] = "Introduza o tipo de definição (ex:uuid,name,var,dir,etc)";
$text['description-type']['pt-pt'] = "Introduza o tipo do agente.";
$text['description-type']['ro-ro'] = "Introduceți tipul de agent.";
$text['description-type']['ru-ru'] = "Выберите тип оператора";
$text['description-type']['sv-se'] = "Ange agent typen.";
$text['description-type']['uk-ua'] = "Введіть тип агента.";

$text['description-timeout_action']['en-us'] = "Set the action to perform when the max wait time is reached.";
$text['description-timeout_action']['en-gb'] = "Set the action to perform when the max wait time is reached.";
$text['description-timeout_action']['ar-eg'] = "اضبط الإجراء المطلوب تنفيذه عند الوصول إلى الحد الأقصى لوقت الانتظار.";
$text['description-timeout_action']['de-at'] = "Aktion, wenn die maximale Wartezeit erreicht wurde."; //copied from de-de
$text['description-timeout_action']['de-ch'] = "Aktion, wenn die maximale Wartezeit erreicht wurde."; //copied from de-de
$text['description-timeout_action']['de-de'] = "Aktion, wenn die maximale Wartezeit erreicht wurde.";
$text['description-timeout_action']['es-cl'] = "Defina una acción a realizar cuando el tiempo máximo es alcanzado.";
$text['description-timeout_action']['es-mx'] = "Defina una acción a realizar cuando el tiempo máximo es alcanzado."; //copied from es-cl
$text['description-timeout_action']['fr-ca'] = "Définir l'action à exécuter lorsque le temps d'attente maximal est atteint.";
$text['description-timeout_action']['fr-fr'] = "Définir l'action à exécuter lorsque le temps d'attente maximal est atteint.";
$text['description-timeout_action']['he-il'] = "הגדר את הפעולה שתבוצע כאשר זמן ההמתנה המקסימלי יגיע.";
$text['description-timeout_action']['it-it'] = "Seleziona l'azione da eseguire quando il tempo di attesa max viene superato.";
$text['description-timeout_action']['nl-nl'] = "Aktie als de maximale wachttijd bereikt wordt";
$text['description-timeout_action']['pl-pl'] = "Ustaw operację do wykonania po osiągnięciu maks czas oczekiwania.";
$text['description-timeout_action']['pt-br'] = "Defina a ação para realizar quando o tempo máximo de espera for atingido.";
$text['description-timeout_action']['pt-pt'] = "Defina a acção a realizar quando o tempo máximo de espera for atingido.";
$text['description-timeout_action']['ro-ro'] = "Setați acțiunea să se efectueze când este atins timpul maxim de așteptare.";
$text['description-timeout_action']['ru-ru'] = "Установите действие при достижении максимального времени ожидания";
$text['description-timeout_action']['sv-se'] = "Ange vad som skall utföras när max vänttid är nådd.";
$text['description-timeout_action']['uk-ua'] = "Встановіть дію, яку потрібно виконати, коли досягнуто максимального часу очікування.";

$text['description-time_base_score']['en-us'] = "Select the time base score.";
$text['description-time_base_score']['en-gb'] = "Select the time base score.";
$text['description-time_base_score']['ar-eg'] = "حدد النقاط الأساسية للوقت.";
$text['description-time_base_score']['de-at'] = "Wählen Sie die Zeitgeber für Klassifikation"; //copied from de-de
$text['description-time_base_score']['de-ch'] = "Wählen Sie die Zeitgeber für Klassifikation"; //copied from de-de
$text['description-time_base_score']['de-de'] = "Wählen Sie die Zeitgeber für Klassifikation";
$text['description-time_base_score']['es-cl'] = "Seleccione el tiempo base";
$text['description-time_base_score']['es-mx'] = "Seleccione el tiempo base"; //copied from es-cl
$text['description-time_base_score']['fr-ca'] = "Sélection du score basé sur le temps.";
$text['description-time_base_score']['fr-fr'] = "Sélection du score basé sur le temps.";
$text['description-time_base_score']['he-il'] = "בחר את ציון בסיס הזמן.";
$text['description-time_base_score']['it-it'] = "Seleziona il punteggio su base tempo.";
$text['description-time_base_score']['nl-nl'] = "Select de tijdsbasis score.";
$text['description-time_base_score']['pl-pl'] = "Wybierz wynik oparty na okresie czasowym";
$text['description-time_base_score']['pt-br'] = "Selecione o tempo base.";
$text['description-time_base_score']['pt-pt'] = "Seleccione o tempo base ";
$text['description-time_base_score']['ro-ro'] = "Selectați scorul de bază de timp.";
$text['description-time_base_score']['ru-ru'] = "Выберие оценку по времени";
$text['description-time_base_score']['sv-se'] = "Ange tids-baserad poäng.";
$text['description-time_base_score']['uk-ua'] = "Виберіть базову оцінку часу.";


$text['description-time_base_score_sec']['en-us'] = "Set the time base score in seconds. Higher numbers mean higher priority over other call centers.";
$text['description-time_base_score_sec']['en-gb'] = "Set the time base score in seconds. Higher numbers mean higher priority over other call centers.";
$text['description-time_base_score_sec']['ar-eg'] = "قم بتعيين النتيجة الأساسية للوقت بالثواني. تعني الأرقام الأعلى أولوية أعلى على مراكز الاتصال الأخرى.";
$text['description-time_base_score_sec']['de-at'] = "Stellen Sie den Zeitbasiswert in Sekunden ein. Höhere Nummern bedeuten eine höhere Priorität gegenüber anderen Callcentern.";
$text['description-time_base_score_sec']['de-ch'] = "Stellen Sie den Zeitbasiswert in Sekunden ein. Höhere Nummern bedeuten eine höhere Priorität gegenüber anderen Callcentern.";
$text['description-time_base_score_sec']['de-de'] = "Stellen Sie den Zeitbasiswert in Sekunden ein. Höhere Nummern bedeuten eine höhere Priorität gegenüber anderen Callcentern.";
$text['description-time_base_score_sec']['es-cl'] = "Establezca la puntuación base de tiempo en segundos. Los números más altos significan una mayor prioridad sobre otros centros de llamadas.";
$text['description-time_base_score_sec']['es-mx'] = "Establezca la puntuación base de tiempo en segundos. Los números más altos significan una mayor prioridad sobre otros centros de llamadas.";
$text['description-time_base_score_sec']['fr-ca'] = "Définissez le score de base de temps en secondes. Des numéros plus élevés signifient une priorité plus élevée par rapport aux autres centres d'appels.";
$text['description-time_base_score_sec']['fr-fr'] = "Définissez le score de base de temps en secondes. Des numéros plus élevés signifient une priorité plus élevée par rapport aux autres centres d'appels.";
$text['description-time_base_score_sec']['he-il'] = "הגדר את ציון בסיס הזמן בשניות. מספרים גבוהים יותר פירושם עדיפות גבוהה יותר על פני מוקדים טלפוניים אחרים.";
$text['description-time_base_score_sec']['it-it'] = "Imposta il punteggio della base dei tempi in secondi. Numeri più alti significano priorità più alta rispetto ad altri call center.";
$text['description-time_base_score_sec']['nl-nl'] = "Stel de tijdbasisscore in seconden in. Hogere nummers betekenen hogere prioriteit ten opzichte van andere callcenters.";
$text['description-time_base_score_sec']['pl-pl'] = "Ustaw wynik podstawy czasu w sekundach. Wyższe numery oznaczają wyższy priorytet w stosunku do innych call center.";
$text['description-time_base_score_sec']['pt-br'] = "Defina a pontuação da base de tempo em segundos. Números mais altos significam maior prioridade sobre outros call centers.";
$text['description-time_base_score_sec']['pt-pt'] = "Defina a pontuação da base de tempo em segundos. Números mais altos significam maior prioridade sobre outros call centers.";
$text['description-time_base_score_sec']['ro-ro'] = "Setați scorul de bază de timp în secunde. Numerele mai mari înseamnă o prioritate mai mare față de alte centre de apel.";
$text['description-time_base_score_sec']['ru-ru'] = "Установите базовую оценку времени в секундах. Более высокие числа означают более высокий приоритет по сравнению с другими колл-центрами.";
$text['description-time_base_score_sec']['sv-se'] = "Ställ in tidsbaspoängen i sekunder. Högre nummer innebär högre prioritet framför andra callcenter.";
$text['description-time_base_score_sec']['uk-ua'] = "Встановіть базову оцінку часу в секундах. Вищі цифри означають вищий пріоритет над іншими кол-центрами.";

$text['description-tiers']['en-us'] = "Tiers assign agents to queues.";
$text['description-tiers']['en-gb'] = "Tiers assign agents to queues.";
$text['description-tiers']['ar-eg'] = "تقوم المستويات بتعيين وكلاء لقوائم الانتظار.";
$text['description-tiers']['de-at'] = "Agenten einer Warteschlange pro Ebene zuweisen."; //copied from de-de
$text['description-tiers']['de-ch'] = "Agenten einer Warteschlange pro Ebene zuweisen."; //copied from de-de
$text['description-tiers']['de-de'] = "Agenten einer Warteschlange pro Ebene zuweisen.";
$text['description-tiers']['es-cl'] = "Lista todos los niveles. Los niveles asignan agentes a las colas.";
$text['description-tiers']['es-mx'] = "Lista todos los niveles. Los niveles asignan agentes a las colas."; //copied from es-cl
$text['description-tiers']['fr-ca'] = "Liste tous les niveaux. Les niveaux permettent d'affecter les agents aux files d'attente.";
$text['description-tiers']['fr-fr'] = "Liste tous les niveaux. Les niveaux permettent d'affecter les agents aux files d'attente.";
$text['description-tiers']['he-il'] = "שכבות מקצות סוכנים לתורים.";
$text['description-tiers']['it-it'] = "I tiers assegnano gli agenti alle code.";
$text['description-tiers']['nl-nl'] = "Vergelijkingen towijzen van agenten aan wachtrij";
$text['description-tiers']['pl-pl'] = "Poziomy przypisują operatorów do usługi kolejkowania polaczeń";
$text['description-tiers']['pt-br'] = "Lista todos os níveis. Os níveis atribuem agentes na fila.";
$text['description-tiers']['pt-pt'] = "Lista todos os níveis. Os níveis atribuem agentes às filas.";
$text['description-tiers']['ro-ro'] = "Nivelurile atribuie agenți la cozi.";
$text['description-tiers']['ru-ru'] = "Привязка компетенции операторов к очередям";
$text['description-tiers']['sv-se'] = "Kunskap tilldelar agenter till kö:er.";
$text['description-tiers']['uk-ua'] = "Nivelurile atribuie agenți la cozi.";

$text['description-tier_rules_apply']['en-us'] = "Set the tier rule rules apply to true or false.";
$text['description-tier_rules_apply']['en-gb'] = "Set the tier rule rules apply to true or false.";
$text['description-tier_rules_apply']['ar-eg'] = "قم بتعيين قواعد الطبقة التي تنطبق على صواب أو خطأ.";
$text['description-tier_rules_apply']['de-at'] = "Setzen Sie die Ebenen-Regel. Regeln sind Ein oder Aus"; //copied from de-de
$text['description-tier_rules_apply']['de-ch'] = "Setzen Sie die Ebenen-Regel. Regeln sind Ein oder Aus"; //copied from de-de
$text['description-tier_rules_apply']['de-de'] = "Setzen Sie die Ebenen-Regel. Regeln sind Ein oder Aus";
$text['description-tier_rules_apply']['es-cl'] = "Defina las reglas de nivel como verdaero o falso.";
$text['description-tier_rules_apply']['es-mx'] = "Defina las reglas de nivel como verdaero o falso."; //copied from es-cl
$text['description-tier_rules_apply']['fr-ca'] = "Définir l'activation de la règle du niveau à oui ou non."; 
$text['description-tier_rules_apply']['fr-fr'] = "Définir l'activation de la règle du niveau à oui ou non.";
$text['description-tier_rules_apply']['he-il'] = "הגדר את כללי השכבה חלים על אמת או שקר.";
$text['description-tier_rules_apply']['it-it'] = "Imposta a vero o falso se si vogliono applicare le regole di tier.";
$text['description-tier_rules_apply']['nl-nl'] = "Kies de vergelijkingsregels, Regels staan aan of uit";
$text['description-tier_rules_apply']['pl-pl'] = "Ustaw regułę poziomów za pomocą zwrotów TAK i NIE";
$text['description-tier_rules_apply']['pt-br'] = "Defina a regra de nível verdadeira ou falso.";
$text['description-tier_rules_apply']['pt-pt'] = "Defina a regra de nível a verdadeiro ou falso.";
$text['description-tier_rules_apply']['ro-ro'] = "Setați regulile de nivel care se aplică la adevărat sau fals.";
$text['description-tier_rules_apply']['ru-ru'] = "Выберите, применять ли правила компетенций";
$text['description-tier_rules_apply']['sv-se'] = "Välj om Kunskap Regler Gäller skall vara sann/falsk.";
$text['description-tier_rules_apply']['uk-ua'] = "Установіть значення true або false для правил рівня рівня.";

$text['description-tier_rule_wait_second']['en-us'] = "Enter the tier rule wait seconds.";
$text['description-tier_rule_wait_second']['en-gb'] = "Enter the tier rule wait seconds.";
$text['description-tier_rule_wait_second']['ar-eg'] = "أدخل قاعدة الطبقة انتظر ثواني.";
$text['description-tier_rule_wait_second']['de-at'] = "Geben Sie die Ebenen-Regel Wartezeit in Sekunden ein."; //copied from de-de
$text['description-tier_rule_wait_second']['de-ch'] = "Geben Sie die Ebenen-Regel Wartezeit in Sekunden ein."; //copied from de-de
$text['description-tier_rule_wait_second']['de-de'] = "Geben Sie die Ebenen-Regel Wartezeit in Sekunden ein.";
$text['description-tier_rule_wait_second']['es-cl'] = "Introduzca los segundos de espera de la regla de nivel.";
$text['description-tier_rule_wait_second']['es-mx'] = "Introduzca los segundos de espera de la regla de nivel."; //copied from es-cl
$text['description-tier_rule_wait_second']['fr-ca'] = "Entrer le temps d'attente du niveau en secondes."; //copied from fr-fr
$text['description-tier_rule_wait_second']['fr-fr'] = "Entrer le temps d'attente du niveau en secondes.";
$text['description-tier_rule_wait_second']['he-il'] = "הזן את כלל השכבה המתן שניות.";
$text['description-tier_rule_wait_second']['it-it'] = "Inserire il tempo di attesa come regola tier.";
$text['description-tier_rule_wait_second']['nl-nl'] = "Geef de vergelijkings wachttijd";
$text['description-tier_rule_wait_second']['pl-pl'] = "Ustaw regułę poziomów – czas oczekiwania w sekundach";
$text['description-tier_rule_wait_second']['pt-br'] = "Insira os segundos de espera para esse nível.";
$text['description-tier_rule_wait_second']['pt-pt'] = "Introduza os segundos de espera da regra de nível.";
$text['description-tier_rule_wait_second']['ro-ro'] = "Introduceți regula nivelului așteptați câteva secunde.";
$text['description-tier_rule_wait_second']['ru-ru'] = "Введите время правила компетенции ожидания";
$text['description-tier_rule_wait_second']['sv-se'] = "Ange kunskaps-regel vänt-tid (sekunder)";
$text['description-tier_rule_wait_second']['uk-ua'] = "Введіть правило рівня очікування в секундах.";

$text['description-tier_rule_wait_multiply_level']['en-us'] = "Set the tier rule wait multiply level to true or false.";
$text['description-tier_rule_wait_multiply_level']['en-gb'] = "Set the tier rule wait multiply level to true or false.";
$text['description-tier_rule_wait_multiply_level']['ar-eg'] = "اضبط قاعدة الطبقة انتظر مستوى الضرب على صواب أو خطأ.";
$text['description-tier_rule_wait_multiply_level']['de-at'] = "Setzen Sie den Multiplikator für die Ebenen-Regel Wartezeit auf Ein oder Aus."; //copied from de-de
$text['description-tier_rule_wait_multiply_level']['de-ch'] = "Setzen Sie den Multiplikator für die Ebenen-Regel Wartezeit auf Ein oder Aus."; //copied from de-de
$text['description-tier_rule_wait_multiply_level']['de-de'] = "Setzen Sie den Multiplikator für die Ebenen-Regel Wartezeit auf Ein oder Aus.";
$text['description-tier_rule_wait_multiply_level']['es-cl'] = "Ajuste el nidenvel de espera multiplicar regla de nivel de verdadero o falso.";
$text['description-tier_rule_wait_multiply_level']['es-mx'] = "Ajuste el nidenvel de espera multiplicar regla de nivel de verdadero o falso."; //copied from es-cl
$text['description-tier_rule_wait_multiply_level']['fr-ca'] = "Définir la multiplication du temps d'attente par niveau à oui ou non.";
$text['description-tier_rule_wait_multiply_level']['fr-fr'] = "Définir la multiplication du temps d'attente par niveau à oui ou non.";
$text['description-tier_rule_wait_multiply_level']['he-il'] = "הגדר את רמת ההמתנה של כלל השכבה ל-true או false.";
$text['description-tier_rule_wait_multiply_level']['it-it'] = "Imposta a vero o falso il tempo attesa moltiplica livello come regola tier.";
$text['description-tier_rule_wait_multiply_level']['nl-nl'] = "Kies vergelijkingsregel vemenigvuldiging aan of uit ";
$text['description-tier_rule_wait_multiply_level']['pl-pl'] = "Ustaw regułę poziomów – czas oczekiwania w wielu poziomach (TAK lub NIE)";
$text['description-tier_rule_wait_multiply_level']['pt-br'] = "Defina a regra de nível de espera multiplicado pelo nível.";
$text['description-tier_rule_wait_multiply_level']['pt-pt'] = "Defina a Regra de nível de espera multiplicado pelo nível.";
$text['description-tier_rule_wait_multiply_level']['ro-ro'] = "Setați regula nivelului de așteptare la nivel de multiplicare la adevărat sau fals.";
$text['description-tier_rule_wait_multiply_level']['ru-ru'] = "Выберите, применять ли правило множителя ожидания для компетенции";
$text['description-tier_rule_wait_multiply_level']['sv-se'] = "Välj om 'kunskaps-regel vänt-tid' multiply nivå skall vara sann eller ej.";
$text['description-tier_rule_wait_multiply_level']['uk-ua'] = "Встановіть для рівня очікування рівня множення правила рівня на true або false.";

$text['description-tier_rule_no_agent_no_wait']['en-us'] = "Enter the tier rule no agent no wait.";
$text['description-tier_rule_no_agent_no_wait']['en-gb'] = "Enter the tier rule no agent no wait.";
$text['description-tier_rule_no_agent_no_wait']['ar-eg'] = "أدخل قاعدة الطبقة لا يوجد وكيل لا ينتظر.";
$text['description-tier_rule_no_agent_no_wait']['de-at'] = "Geben Sie die Ebenen Regel kein Agent keine Wartezeit ein."; //copied from de-de
$text['description-tier_rule_no_agent_no_wait']['de-ch'] = "Geben Sie die Ebenen Regel kein Agent keine Wartezeit ein."; //copied from de-de
$text['description-tier_rule_no_agent_no_wait']['de-de'] = "Geben Sie die Ebenen Regel kein Agent keine Wartezeit ein.";
$text['description-tier_rule_no_agent_no_wait']['es-cl'] = "Introduzca la regla de nivel sin agente sin espera.";
$text['description-tier_rule_no_agent_no_wait']['es-mx'] = "Introduzca la regla de nivel sin agente sin espera."; //copied from es-cl
$text['description-tier_rule_no_agent_no_wait']['fr-ca'] = "Entrer la règle du niveau pas d'agent, pas d'attente."; //copied from fr-fr
$text['description-tier_rule_no_agent_no_wait']['fr-fr'] = "Entrer la règle du niveau pas d'agent, pas d'attente.";
$text['description-tier_rule_no_agent_no_wait']['he-il'] = "הזן את כלל השכבה ללא סוכן לא לחכות.";
$text['description-tier_rule_no_agent_no_wait']['it-it'] = "Inserire come regola tier no agente no attesa.";
$text['description-tier_rule_no_agent_no_wait']['nl-nl'] = "Voer vergelijkingsregel geen agent niet wachten in.";
$text['description-tier_rule_no_agent_no_wait']['pl-pl'] = "Ustaw regułę poziomów – brak czasu oczekiwania w przypadku braku operatora.";
$text['description-tier_rule_no_agent_no_wait']['pt-br'] = "Insira a regra sem agente na espera.";
$text['description-tier_rule_no_agent_no_wait']['pt-pt'] = "Introduza a regra sem agente sem espera.";
$text['description-tier_rule_no_agent_no_wait']['ro-ro'] = "Introduceți regula nivelului fără agent nu așteptați.";
$text['description-tier_rule_no_agent_no_wait']['ru-ru'] = "Введите правило для компетенции: нет оператора, нет ожидания";
$text['description-tier_rule_no_agent_no_wait']['sv-se'] = "Välj kunskaps-regel Ingen Agent Vänta Ej.";
$text['description-tier_rule_no_agent_no_wait']['uk-ua'] = "Введіть правило рівня без агента без очікування.";

$text['description-tier_position']['en-us'] = "Select the tier position.";
$text['description-tier_position']['en-gb'] = "Select the tier position.";
$text['description-tier_position']['ar-eg'] = "حدد موضع الطبقة.";
$text['description-tier_position']['de-at'] = "Wählen Sie die Ebenen Position."; //copied from de-de
$text['description-tier_position']['de-ch'] = "Wählen Sie die Ebenen Position."; //copied from de-de
$text['description-tier_position']['de-de'] = "Wählen Sie die Ebenen Position.";
$text['description-tier_position']['es-cl'] = "Seleccione el nivel de posición.";
$text['description-tier_position']['es-mx'] = "Seleccione el nivel de posición."; //copied from es-cl
$text['description-tier_position']['fr-ca'] = "Choisir la position du niveau."; //copied from fr-fr
$text['description-tier_position']['fr-fr'] = "Choisir la position du niveau.";
$text['description-tier_position']['he-il'] = "בחר את מיקום השכבה.";
$text['description-tier_position']['it-it'] = "Seleziona la posizione del tier.";
$text['description-tier_position']['nl-nl'] = "Kies vergelijkingsregel positie";
$text['description-tier_position']['pl-pl'] = "Wpisz pozycję poziomu";
$text['description-tier_position']['pt-br'] = "Selecione o nível da posição.";
$text['description-tier_position']['pt-pt'] = "Seleccione a posição no nível.";
$text['description-tier_position']['ro-ro'] = "Selectați poziția nivelului.";
$text['description-tier_position']['ru-ru'] = "Выберите позицию компетенции.";
$text['description-tier_position']['sv-se'] = "Välj Kunskaps position.";
$text['description-tier_position']['uk-ua'] = "Виберіть позицію рівня.";

$text['description-tier_level']['en-us'] = "Select the tier level.";
$text['description-tier_level']['en-gb'] = "Select the tier level.";
$text['description-tier_level']['ar-eg'] = "حدد مستوى الطبقة.";
$text['description-tier_level']['de-at'] = "Wählen Sie das Ebenen-Niveau."; //copied from de-de
$text['description-tier_level']['de-ch'] = "Wählen Sie das Ebenen-Niveau."; //copied from de-de
$text['description-tier_level']['de-de'] = "Wählen Sie das Ebenen-Niveau.";
$text['description-tier_level']['es-cl'] = "Seleccione el nivel de llamada.";
$text['description-tier_level']['es-mx'] = "Seleccione el nivel de llamada."; //copied from es-cl
$text['description-tier_level']['fr-ca'] = "Choisir le niveau de l'appel."; //copied from fr-fr
$text['description-tier_level']['fr-fr'] = "Choisir le niveau de l'appel.";
$text['description-tier_level']['he-il'] = "בחר את רמת השכבה.";
$text['description-tier_level']['it-it'] = "Seleziona il livello del tier.";
$text['description-tier_level']['nl-nl'] = "Kies vergelijkingsregel niveau";
$text['description-tier_level']['pl-pl'] = "Wybierz rodzaj poziomu";
$text['description-tier_level']['pt-br'] = "Selecione o nível da camada.";
$text['description-tier_level']['pt-pt'] = "Seleccione o nível da camada.";
$text['description-tier_level']['ro-ro'] = "Selectați nivelul de nivel.";
$text['description-tier_level']['ru-ru'] = "Выберите уровень компетенции";
$text['description-tier_level']['sv-se'] = "Välj Kunskaps-nivå";
$text['description-tier_level']['uk-ua'] = "Виберіть рівень рівня.";

$text['description-strategy']['en-us'] = "Select the queue ring strategy.";
$text['description-strategy']['en-gb'] = "Select the queue ring strategy.";
$text['description-strategy']['ar-eg'] = "حدد استراتيجية حلقة قائمة الانتظار.";
$text['description-strategy']['de-at'] = "Wählen Sie eine Rufstrategie für die Warteschlange."; //copied from de-de
$text['description-strategy']['de-ch'] = "Wählen Sie eine Rufstrategie für die Warteschlange."; //copied from de-de
$text['description-strategy']['de-de'] = "Wählen Sie eine Rufstrategie für die Warteschlange.";
$text['description-strategy']['es-cl'] = "Seleccione la estratégia de cola anillada.";
$text['description-strategy']['es-mx'] = "Seleccione la estratégia de cola anillada."; //copied from es-cl
$text['description-strategy']['fr-ca'] = "Sélection de la stratégie de sonnerie"; //copied from fr-fr
$text['description-strategy']['fr-fr'] = "Sélection de la stratégie de sonnerie";
$text['description-strategy']['he-il'] = "בחר את אסטרטגיית צלצול התור.";
$text['description-strategy']['it-it'] = "Seleziona la strategia di squillo della coda.";
$text['description-strategy']['nl-nl'] = "Kies wachtrij bel stategie";
$text['description-strategy']['pl-pl'] = "Wybierz strategię";
$text['description-strategy']['pt-br'] = "Selecione a estratégia da fila";
$text['description-strategy']['pt-pt'] = "Seleccione a estratégia da fila.";
$text['description-strategy']['ro-ro'] = "Selectați strategia de apel pentru coadă.";
$text['description-strategy']['ru-ru'] = "Выберите стратегию обзвона очереди";
$text['description-strategy']['sv-se'] = "Välj strategi för ringflöde i kö:n.";
$text['description-strategy']['uk-ua'] = "Виберіть стратегію кільця черги.";

$text['description-status']['en-us'] = "Select the default agent status.";
$text['description-status']['en-gb'] = "Select the default agent status.";
$text['description-status']['ar-eg'] = "حدد حالة الوكيل الافتراضية.";
$text['description-status']['de-at'] = "Standard Benutzerstatus auswählen."; //copied from de-de
$text['description-status']['de-ch'] = "Standard Benutzerstatus auswählen."; //copied from de-de
$text['description-status']['de-de'] = "Standard Benutzerstatus auswählen.";
$text['description-status']['es-cl'] = "Seleccione el estado del agente.";
$text['description-status']['es-mx'] = "Seleccione el estado del agente."; //copied from es-cl
$text['description-status']['fr-ca'] = "Choisir le statut de l'agent."; //copied from fr-fr
$text['description-status']['fr-fr'] = "Choisir le statut de l'agent.";
$text['description-status']['he-il'] = "בחר את סטטוס הסוכן המוגדר כברירת מחדל.";
$text['description-status']['it-it'] = "Seleziona lo stato di default dell'agente.";
$text['description-status']['nl-nl'] = "Selecteer standaard agent status";
$text['description-status']['pl-pl'] = "Wybierz status użytkownika";
$text['description-status']['pt-br'] = "Escolha o padrão do agente.";
$text['description-status']['pt-pt'] = "Seleccione o estado do agente.";
$text['description-status']['ro-ro'] = "Selectați starea implicită a agentului.";
$text['description-status']['ru-ru'] = "Выберите статус оператора по умолчанию";
$text['description-status']['sv-se'] = "Välj agentens status";
$text['description-status']['uk-ua'] = "Виберіть статус користувача";

$text['description-reject_delay_time']['en-us'] = "Enter the reject delay time.";
$text['description-reject_delay_time']['en-gb'] = "Enter the reject delay time.";
$text['description-reject_delay_time']['ar-eg'] = "أدخل وقت تأخير الرفض.";
$text['description-reject_delay_time']['de-at'] = "Geben Sie die Verzögerung bis zur Zurückweisung an."; //copied from de-de
$text['description-reject_delay_time']['de-ch'] = "Geben Sie die Verzögerung bis zur Zurückweisung an."; //copied from de-de
$text['description-reject_delay_time']['de-de'] = "Geben Sie die Verzögerung bis zur Zurückweisung an.";
$text['description-reject_delay_time']['es-cl'] = "Introduzca el tiempo de espera de rechazo.";
$text['description-reject_delay_time']['es-mx'] = "Introduzca el tiempo de espera de rechazo."; //copied from es-cl
$text['description-reject_delay_time']['fr-ca'] = "Choisir le délai avant de rejeter.";
$text['description-reject_delay_time']['fr-fr'] = "Choisir le délai avant de rejeter.";
$text['description-reject_delay_time']['he-il'] = "הזן את זמן ההשהיה לדחייה.";
$text['description-reject_delay_time']['it-it'] = "Inserire Tempo Ritardo Rifiuto.";
$text['description-reject_delay_time']['nl-nl'] = "Kies afwijzingsvertragingstijd";
$text['description-reject_delay_time']['pl-pl'] = "Wpisz opóźnienie czasowe w przypadku odrzucenia rozmowy";
$text['description-reject_delay_time']['pt-br'] = "Insira o tempo de atraso para rejeição.";
$text['description-reject_delay_time']['pt-pt'] = "Introduza o tempo de atraso de rejeição.";
$text['description-reject_delay_time']['ro-ro'] = "Introduceți timpul de întârziere a respingerii.";
$text['description-reject_delay_time']['ru-ru'] = "Введите время задержки отбоя";
$text['description-reject_delay_time']['sv-se'] = "Ange 'neka' tids-fördröjning.";
$text['description-reject_delay_time']['uk-ua'] = "Введіть час затримки відхилення.";

$text['description-record_template']['en-us'] = "Save the recording.";
$text['description-record_template']['en-gb'] = "Save the recording.";
$text['description-record_template']['ar-eg'] = "احفظ التسجيل.";
$text['description-record_template']['de-at'] = "Aufnahme speichern."; //copied from de-de
$text['description-record_template']['de-ch'] = "Aufnahme speichern."; //copied from de-de
$text['description-record_template']['de-de'] = "Aufnahme speichern.";
$text['description-record_template']['es-cl'] = "Guardar la grabación.";
$text['description-record_template']['es-mx'] = "Guardar la grabación."; //copied from es-cl
$text['description-record_template']['fr-ca'] = "Sauvegarder l'enregistrement."; //copied from fr-fr
$text['description-record_template']['fr-fr'] = "Sauvegarder l'enregistrement.";
$text['description-record_template']['he-il'] = "שמור את ההקלטה.";
$text['description-record_template']['it-it'] = "Salva registrazione.";
$text['description-record_template']['nl-nl'] = "Sla de opname op";
$text['description-record_template']['pl-pl'] = "Zachowaj nagranie";
$text['description-record_template']['pt-br'] = "Salva a gravação.";
$text['description-record_template']['pt-pt'] = "Salve a gravação.";
$text['description-record_template']['ro-ro'] = "Salvați înregistrarea.";
$text['description-record_template']['ru-ru'] = "Сохранить запись.";
$text['description-record_template']['sv-se'] = "Spara inspelningen.";
$text['description-record_template']['uk-ua'] = "Збережіть запис.";

$text['description-queue_name']['en-us'] = "Enter the queue name.";
$text['description-queue_name']['en-gb'] = "Enter the queue name.";
$text['description-queue_name']['ar-eg'] = "أدخل اسم قائمة الانتظار.";
$text['description-queue_name']['de-at'] = "Geben Sie den Namen der Warteschlange ein."; //copied from de-de
$text['description-queue_name']['de-ch'] = "Geben Sie den Namen der Warteschlange ein."; //copied from de-de
$text['description-queue_name']['de-de'] = "Geben Sie den Namen der Warteschlange ein.";
$text['description-queue_name']['es-cl'] = "Introduzca el Nombre de Cola.";
$text['description-queue_name']['es-mx'] = "Introduzca el Nombre de Cola."; //copied from es-cl
$text['description-queue_name']['fr-ca'] = "Entrer le nom de la queue"; //copied from fr-fr
$text['description-queue_name']['fr-fr'] = "Entrer le nom de la queue";
$text['description-queue_name']['he-il'] = "הזן את שם התור.";
$text['description-queue_name']['it-it'] = "Inserire il nome della coda.";
$text['description-queue_name']['nl-nl'] = "Voer de wachtrijnaam in.";
$text['description-queue_name']['pl-pl'] = "Wpisz nazwę kolejki";
$text['description-queue_name']['pt-br'] = "Insira o nome da fila.";
$text['description-queue_name']['pt-pt'] = "Introduza o nome da fila.";
$text['description-queue_name']['ro-ro'] = "Introduceți numele cozii.";
$text['description-queue_name']['ru-ru'] = "Введите имя очереди";
$text['description-queue_name']['sv-se'] = "Ange kö namn.";
$text['description-queue_name']['uk-ua'] = "Введіть назву черги.";

$text['description-options']['en-us'] = "Select the queue name.";
$text['description-options']['en-gb'] = "Select the queue name.";
$text['description-options']['ar-eg'] = "حدد اسم قائمة الانتظار.";
$text['description-options']['de-at'] = "Wählen Sie den Namen der Warteschlange."; //copied from de-de
$text['description-options']['de-ch'] = "Wählen Sie den Namen der Warteschlange."; //copied from de-de
$text['description-options']['de-de'] = "Wählen Sie den Namen der Warteschlange.";
$text['description-options']['es-cl'] = "Seleccione el nombre de cola.";
$text['description-options']['es-mx'] = "Seleccione el nombre de cola."; //copied from es-cl
$text['description-options']['fr-ca'] = "Choisir le nom de la queue."; //copied from fr-fr
$text['description-options']['fr-fr'] = "Choisir le nom de la queue.";
$text['description-options']['he-il'] = "בחר את שם התור.";
$text['description-options']['it-it'] = "Selezionare il nome della coda.";
$text['description-options']['nl-nl'] = "Kies wachtrijnaam";
$text['description-options']['pl-pl'] = "Zdefiniuj opcje dzwoniącego w menu IVR";
$text['description-options']['pt-br'] = "Selecione o nome da fila.";
$text['description-options']['pt-pt'] = "Seleccione o nome da fila.";
$text['description-options']['ro-ro'] = "Selectați numele cozii.";
$text['description-options']['ru-ru'] = "Выберите имя очереди.";
$text['description-options']['sv-se'] = "Välj kö namn.";
$text['description-options']['uk-ua'] = "Виберіть назву черги.";

$text['description-no_answer_delay_time']['en-us'] = "Enter the agent no answer delay time in seconds.";
$text['description-no_answer_delay_time']['en-gb'] = "Enter the agent no answer delay time in seconds.";
$text['description-no_answer_delay_time']['ar-eg'] = "أدخل الوكيل أي وقت تأخير الرد بالثواني.";
$text['description-no_answer_delay_time']['de-at'] = "Geben Sie die Zeit in Sekunden an, die gewartet werden soll bis ein Agent annimmt."; //copied from de-de
$text['description-no_answer_delay_time']['de-ch'] = "Geben Sie die Zeit in Sekunden an, die gewartet werden soll bis ein Agent annimmt."; //copied from de-de
$text['description-no_answer_delay_time']['de-de'] = "Geben Sie die Zeit in Sekunden an, die gewartet werden soll bis ein Agent annimmt.";
$text['description-no_answer_delay_time']['es-cl'] = "Introduzca el tiempo de espera sin responder del agente en segundos.";
$text['description-no_answer_delay_time']['es-mx'] = "Introduzca el tiempo de espera sin responder del agente en segundos."; //copied from es-cl
$text['description-no_answer_delay_time']['fr-ca'] = "Définir le délai maximum sans réponse de l'agent en secondes.";
$text['description-no_answer_delay_time']['fr-fr'] = "Définir le délai maximum sans réponse de l'agent en secondes.";
$text['description-no_answer_delay_time']['he-il'] = "הזן את זמן עיכוב ללא מענה לסוכן בשניות.";
$text['description-no_answer_delay_time']['it-it'] = "Inserire il tempo ritardo agente non risponde in secondi.";
$text['description-no_answer_delay_time']['nl-nl'] = "Voer de agent geen antwoord vertragingstijd in (seconden)";
$text['description-no_answer_delay_time']['pl-pl'] = "Wprowadź maks czas nieodbierania rozmowy (sek)";
$text['description-no_answer_delay_time']['pt-br'] = "Insira o tempo sem resposta do agente em segundos.";
$text['description-no_answer_delay_time']['pt-pt'] = "Introduza o tempo de atraso em segundos do agente que não atende.";
$text['description-no_answer_delay_time']['ro-ro'] = "Introduceți timpul de întârziere fără răspuns al agentului în secunde.";
$text['description-no_answer_delay_time']['ru-ru'] = "Введите время задержки ответа оператора в секундах.";
$text['description-no_answer_delay_time']['sv-se'] = "Ange 'Inget svar Agent fördröjning' i sekunder.";
$text['description-no_answer_delay_time']['uk-ua'] = "Введіть час затримки відсутності відповіді агента в секундах.";

$text['description-music_on_hold']['en-us'] = "Select the desired hold music.";
$text['description-music_on_hold']['en-gb'] = "Select the desired hold music.";
$text['description-music_on_hold']['ar-eg'] = "حدد الموسيقى المعلقة المطلوبة.";
$text['description-music_on_hold']['de-at'] = "Wählen Sie die gewünschte Wartemusik."; //copied from de-de
$text['description-music_on_hold']['de-ch'] = "Wählen Sie die gewünschte Wartemusik."; //copied from de-de
$text['description-music_on_hold']['de-de'] = "Wählen Sie die gewünschte Wartemusik.";
$text['description-music_on_hold']['es-cl'] = "Seleccione una música de espera.";
$text['description-music_on_hold']['es-mx'] = "Seleccione una música de espera."; //copied from es-cl
$text['description-music_on_hold']['fr-ca'] = "Sélection de la musique d'attente."; 
$text['description-music_on_hold']['fr-fr'] = "Sélection de la musique d'attente.";
$text['description-music_on_hold']['he-il'] = "בחר את מוזיקת ההחזקה הרצויה.";
$text['description-music_on_hold']['it-it'] = "Selezionare la musica di attesa desiderata.";
$text['description-music_on_hold']['nl-nl'] = "Kies de gewenste wachtmuziek.";
$text['description-music_on_hold']['pl-pl'] = "Wybierz rodzaj muzyki na czekanie";
$text['description-music_on_hold']['pt-br'] = "Selecione uma música de espera.";
$text['description-music_on_hold']['pt-pt'] = "Seleccione uma música de espera.";
$text['description-music_on_hold']['ro-ro'] = "Selectați muzica de așteptare dorită.";
$text['description-music_on_hold']['ru-ru'] = "Выберите желаемую музыку на удержании";
$text['description-music_on_hold']['sv-se'] = "Välj önskad vänt-musik.";
$text['description-music_on_hold']['uk-ua'] = "Select the desired hold music.";

$text['description-max_wait_time_with_no_agent_time_reached']['en-us'] = "Enter the max wait time with no agent time reached.";
$text['description-max_wait_time_with_no_agent_time_reached']['en-gb'] = "Enter the max wait time with no agent time reached.";
$text['description-max_wait_time_with_no_agent_time_reached']['ar-eg'] = "أدخل الحد الأقصى لوقت الانتظار مع عدم وصول وقت الوكيل.";
$text['description-max_wait_time_with_no_agent_time_reached']['de-at'] = "Geben Sie die maximale Wartezeit in Sekunden an, die ohne Agent gewartet werden soll."; //copied from de-de
$text['description-max_wait_time_with_no_agent_time_reached']['de-ch'] = "Geben Sie die maximale Wartezeit in Sekunden an, die ohne Agent gewartet werden soll."; //copied from de-de
$text['description-max_wait_time_with_no_agent_time_reached']['de-de'] = "Geben Sie die maximale Wartezeit in Sekunden an, die ohne Agent gewartet werden soll.";
$text['description-max_wait_time_with_no_agent_time_reached']['es-cl'] = "Introduzca el tiempo máximo de espera sin agente alcanzado.";
$text['description-max_wait_time_with_no_agent_time_reached']['es-mx'] = "Introduzca el tiempo máximo de espera sin agente alcanzado."; //copied from es-cl
$text['description-max_wait_time_with_no_agent_time_reached']['fr-ca'] = "Entrer le temps d'attente maximal atteint sans agent."; 
$text['description-max_wait_time_with_no_agent_time_reached']['fr-fr'] = "Entrer le temps d'attente maximal atteint sans agent.";
$text['description-max_wait_time_with_no_agent_time_reached']['he-il'] = "הזן את זמן ההמתנה המקסימלי ללא זמן סוכן.";
$text['description-max_wait_time_with_no_agent_time_reached']['it-it'] = "Inserire Max Tempo Attesa Raggiungimento Tempo No Agenti.";
$text['description-max_wait_time_with_no_agent_time_reached']['nl-nl'] = "Voer de maximale wachttijd voor 'geen agent' beschikbaar.";
$text['description-max_wait_time_with_no_agent_time_reached']['pl-pl'] = "Wprowadź maks upłyniety czas oczekiwania bez agenta";
$text['description-max_wait_time_with_no_agent_time_reached']['pt-br'] = "Insira o tempo máximo de espera atingido sem o agente.";
$text['description-max_wait_time_with_no_agent_time_reached']['pt-pt'] = "Introduza o tempo máximo de espera atingido sem agente.";
$text['description-max_wait_time_with_no_agent_time_reached']['ro-ro'] = "Introduceți timpul maxim de așteptare fără timp de agent atins.";
$text['description-max_wait_time_with_no_agent_time_reached']['ru-ru'] = "Введите максимальное время ожидания при достижении времени отсутствия операторов.";
$text['description-max_wait_time_with_no_agent_time_reached']['sv-se'] = "Ange max vänt-tid när 'Utan Agent Tids-gräns' är nådd. ";
$text['description-max_wait_time_with_no_agent_time_reached']['uk-ua'] = "Введіть максимальний час очікування без досягнення агента.";

$text['description-max_wait_time_with_no_agent']['en-us'] = "Enter the max wait time with no agent.";
$text['description-max_wait_time_with_no_agent']['en-gb'] = "Enter the max wait time with no agent.";
$text['description-max_wait_time_with_no_agent']['ar-eg'] = "أدخل أقصى وقت انتظار بدون وكيل.";
$text['description-max_wait_time_with_no_agent']['de-at'] = "Geben Sie die maximale Wartezeit ohne Agent an."; //copied from de-de
$text['description-max_wait_time_with_no_agent']['de-ch'] = "Geben Sie die maximale Wartezeit ohne Agent an."; //copied from de-de
$text['description-max_wait_time_with_no_agent']['de-de'] = "Geben Sie die maximale Wartezeit ohne Agent an.";
$text['description-max_wait_time_with_no_agent']['es-cl'] = "Introduzca el tiempo máximo de espera sin agente.";
$text['description-max_wait_time_with_no_agent']['es-mx'] = "Introduzca el tiempo máximo de espera sin agente."; //copied from es-cl
$text['description-max_wait_time_with_no_agent']['fr-ca'] = "Entrer le temps maximal d'attente sans agent.";
$text['description-max_wait_time_with_no_agent']['fr-fr'] = "Entrer le temps max d'attente sans agent.";
$text['description-max_wait_time_with_no_agent']['he-il'] = "הזן את זמן ההמתנה המקסימלי ללא סוכן.";
$text['description-max_wait_time_with_no_agent']['it-it'] = "Inserire max tempo attesa senza agenti.";
$text['description-max_wait_time_with_no_agent']['nl-nl'] = "Voer de maximale wachttijd in voor geen agent.";
$text['description-max_wait_time_with_no_agent']['pl-pl'] = "Wprowadź maks czas oczekiwania bez agenta";
$text['description-max_wait_time_with_no_agent']['pt-br'] = "Insira o tempo máximo de espera sem agente.";
$text['description-max_wait_time_with_no_agent']['pt-pt'] = "Introduza o tempo máximo de espera sem agente.";
$text['description-max_wait_time_with_no_agent']['ro-ro'] = "Introduceți timpul maxim de așteptare fără agent.";
$text['description-max_wait_time_with_no_agent']['ru-ru'] = "Введите максимальное время ожидания при отсутствии операторов.";
$text['description-max_wait_time_with_no_agent']['sv-se'] = "Ange max vänt-tid utan agent.";
$text['description-max_wait_time_with_no_agent']['uk-ua'] = "Введіть максимальний час очікування без агента.";

$text['description-max_wait_time']['en-us'] = "Enter the max wait time.";
$text['description-max_wait_time']['en-gb'] = "Enter the max wait time.";
$text['description-max_wait_time']['ar-eg'] = "أدخل أقصى وقت انتظار.";
$text['description-max_wait_time']['de-at'] = "Geben Sie die maximale Wartezeit an."; //copied from de-de
$text['description-max_wait_time']['de-ch'] = "Geben Sie die maximale Wartezeit an."; //copied from de-de
$text['description-max_wait_time']['de-de'] = "Geben Sie die maximale Wartezeit an.";
$text['description-max_wait_time']['es-cl'] = "Introduzca el tiempo máximo de espera.";
$text['description-max_wait_time']['es-mx'] = "Introduzca el tiempo máximo de espera."; //copied from es-cl
$text['description-max_wait_time']['fr-ca'] = "Entrer le temps d'attente maximal."; //copied from fr-fr
$text['description-max_wait_time']['fr-fr'] = "Entrer le temps d'attente maximal.";
$text['description-max_wait_time']['he-il'] = "הזן את זמן ההמתנה המקסימלי.";
$text['description-max_wait_time']['it-it'] = "Inserire max tempo di attesa.";
$text['description-max_wait_time']['nl-nl'] = "Voer de maximale wachttijd in.";
$text['description-max_wait_time']['pl-pl'] = "Wprowadź maks czas oczekiwania";
$text['description-max_wait_time']['pt-br'] = "Insira o tempo máximo de espera.";
$text['description-max_wait_time']['pt-pt'] = "Introduzia o tempo máximo de espera.";
$text['description-max_wait_time']['ro-ro'] = "Introduceți timpul maxim de așteptare.";
$text['description-max_wait_time']['ru-ru'] = "Введите максимальное время ожидания";
$text['description-max_wait_time']['sv-se'] = "Ange max vänt-tid.";
$text['description-max_wait_time']['uk-ua'] = "Введіть максимальний час очікування.";

$text['description-max_no_answer']['en-us'] = "At max no answer, the agent's status will change to 'On Break'.";
$text['description-max_no_answer']['en-gb'] = "At max no answer, the agent's status will change to 'On Break'.";
$text['description-max_no_answer']['ar-eg'] = "في حالة عدم وجود إجابة بحد أقصى ، ستتغير حالة الوكيل إلى عند الاستراحة.";
$text['description-max_no_answer']['de-at'] = "Geben Sie Max keine Antwort an."; //copied from de-de
$text['description-max_no_answer']['de-ch'] = "Geben Sie Max keine Antwort an."; //copied from de-de
$text['description-max_no_answer']['de-de'] = "Geben Sie Max keine Antwort an.";
$text['description-max_no_answer']['es-cl'] = "Si no hay respuesta como máximo, se cerrará la sesión del agente.";
$text['description-max_no_answer']['es-mx'] = "Si no hay respuesta como máximo, se cerrará la sesión del agente.";
$text['description-max_no_answer']['fr-ca'] = "Au maximum sans réponse, l'agent sera déconnecté";
$text['description-max_no_answer']['fr-fr'] = "Au maximum sans réponse, l'agent sera déconnecté";
$text['description-max_no_answer']['he-il'] = "באין תשובה לכל היותר, סטטוס הסוכן ישתנה ל'בהפסקה'.";
$text['description-max_no_answer']['it-it'] = "Inserire max mancata risposta.";
$text['description-max_no_answer']['nl-nl'] = "Voer maximale geen antwoord tijd in.";
$text['description-max_no_answer']['pl-pl'] = "Wprowadź maks czas nieodbierania rozmowy";
$text['description-max_no_answer']['pt-br'] = "Insira o máximo de chamadas não atendidas.";
$text['description-max_no_answer']['pt-pt'] = "Introduza o máximo de não antedidas.";
$text['description-max_no_answer']['ro-ro'] = "La maxim nici un răspuns, starea agentului se va schimba în „În pauză”.";
$text['description-max_no_answer']['ru-ru'] = "Введите максимальное количество отсутствия ответа";
$text['description-max_no_answer']['sv-se'] = "Ange max inget svar.";
$text['description-max_no_answer']['uk-ua'] = "У разі максимальної відсутності відповіді статус агента зміниться на «На перерві».";

$text['description-extension']['en-us'] = "Enter the extension number.";
$text['description-extension']['en-gb'] = "Enter the extension number.";
$text['description-extension']['ar-eg'] = "أدخل الرقم الداخلي.";
$text['description-extension']['de-at'] = "Geben Sie die Nebenstelle an."; //copied from de-de
$text['description-extension']['de-ch'] = "Geben Sie die Nebenstelle an."; //copied from de-de
$text['description-extension']['de-de'] = "Geben Sie die Nebenstelle an.";
$text['description-extension']['es-cl'] = "Introduzca el número de extensión.";
$text['description-extension']['es-mx'] = "Introduzca el número de extensión."; //copied from es-cl
$text['description-extension']['fr-ca'] = "Entrer un numéro de poste";
$text['description-extension']['fr-fr'] = "Entrer un numéro de poste";
$text['description-extension']['he-il'] = "הזן את מספר השלוחה.";
$text['description-extension']['it-it'] = "Inserire numero di interno.";
$text['description-extension']['nl-nl'] = "Voer toestelnummer in.";
$text['description-extension']['pl-pl'] = "Wprowadź alfanumeryczny numer wewnętrzny. Domyślna konfiguracja pozwala na 2-7 cyfrowe  numery wewnętrzne";
$text['description-extension']['pt-br'] = "Atribua um ramal ao dispositivo";
$text['description-extension']['pt-pt'] = "Introduza o número da extensão.";
$text['description-extension']['ro-ro'] = "Introduceți numărul de extensie.";
$text['description-extension']['ru-ru'] = "Введите внутренний номер";
$text['description-extension']['sv-se'] = "Ange anknytningsnumret.";
$text['description-extension']['uk-ua'] = "Введіть внутрішній номер.";

$text['description-discard_abandoned_after']['en-us'] = "Set the discard abandoned after seconds.";
$text['description-discard_abandoned_after']['en-gb'] = "Set the discard abandoned after seconds.";
$text['description-discard_abandoned_after']['ar-eg'] = "قم بتعيين المهملة بعد ثوانٍ.";
$text['description-discard_abandoned_after']['de-at'] = "Setzen Sie die Zeit in Sekunden, nach der ein Anrufer nicht wieder in die Warteschlange eingereiht wird."; //copied from de-de
$text['description-discard_abandoned_after']['de-ch'] = "Setzen Sie die Zeit in Sekunden, nach der ein Anrufer nicht wieder in die Warteschlange eingereiht wird."; //copied from de-de
$text['description-discard_abandoned_after']['de-de'] = "Setzen Sie die Zeit in Sekunden, nach der ein Anrufer nicht wieder in die Warteschlange eingereiht wird.";
$text['description-discard_abandoned_after']['es-cl'] = "Defina la cantidad de segundos para el abandono de descarte.";
$text['description-discard_abandoned_after']['es-mx'] = "Defina la cantidad de segundos para el abandono de descarte."; //copied from es-cl
$text['description-discard_abandoned_after']['fr-ca'] = "Définir le nombre de secondes avant écarter les appels abandonnés.";
$text['description-discard_abandoned_after']['fr-fr'] = "Définir le nombre de secondes avant écarter les appels abandonnés.";
$text['description-discard_abandoned_after']['he-il'] = "הגדר את השלכה נטושה לאחר שניות.";
$text['description-discard_abandoned_after']['it-it'] = "Imposta Scarta chi Abbandona Dopo secondi.";
$text['description-discard_abandoned_after']['nl-nl'] = "Stel afwijzings tijd (seconden) in waarna de oproeper wer in de wachtrij gezet wordt.";
$text['description-discard_abandoned_after']['pl-pl'] = "Ustaw czas po którym opuszczona rozmowa zostanie odrzucona";
$text['description-discard_abandoned_after']['pt-br'] = "Defina o tempo em segundos para descartar após abandonado.";
$text['description-discard_abandoned_after']['pt-pt'] = "Defina a rejeição abandonada segundos depois.";
$text['description-discard_abandoned_after']['ro-ro'] = "Setați aruncarea abandonată după secunde.";
$text['description-discard_abandoned_after']['ru-ru'] = "Введите время отбоя покинутого вызова.";
$text['description-discard_abandoned_after']['sv-se'] = "Ange uteslut Ej Besvarade efter sekunder.";
$text['description-discard_abandoned_after']['uk-ua'] = "Встановіть скасування, покинуте через кілька секунд.";

$text['description-contact']['en-us'] = "Select the contact number.";
$text['description-contact']['en-gb'] = "Select the contact number.";
$text['description-contact']['ar-eg'] = "حدد رقم الاتصال.";
$text['description-contact']['de-at'] = "Wählen Sie die Kontakt Nummer."; //copied from de-de
$text['description-contact']['de-ch'] = "Wählen Sie die Kontakt Nummer."; //copied from de-de
$text['description-contact']['de-de'] = "Wählen Sie die Kontakt Nummer.";
$text['description-contact']['es-cl'] = "Seleccione el número de contacto.";
$text['description-contact']['es-mx'] = "Seleccione el número de contacto."; //copied from es-cl
$text['description-contact']['fr-ca'] = "Choisir le numéro du contact."; //copied from fr-fr
$text['description-contact']['fr-fr'] = "Choisir le numéro du contact.";
$text['description-contact']['he-il'] = "בחר את מספר איש הקשר.";
$text['description-contact']['it-it'] = "Seleziona il numero di contatto.";
$text['description-contact']['nl-nl'] = "Kies kontactnummer";
$text['description-contact']['pl-pl'] = "Wybierz numer";
$text['description-contact']['pt-br'] = "Atribui um contato a esta conta de usuário.";
$text['description-contact']['pt-pt'] = "Seleccione o número de contacto.";
$text['description-contact']['ro-ro'] = "Selectați numărul de contact.";
$text['description-contact']['ru-ru'] = "Выберите номер контакта";
$text['description-contact']['sv-se'] = "Välj kontakt numret.";
$text['description-contact']['uk-ua'] = "Призначити контакт в цей обліковий запис користувача.";

$text['description-outbound_caller_id_number-select']['en-us'] = "Select the external (public) caller ID number.";
$text['description-outbound_caller_id_number-select']['en-gb'] = "Select the external (public) caller ID number.";
$text['description-outbound_caller_id_number-select']['ar-eg'] = "حدد رقم معرف المتصل الخارجي (العام).";
$text['description-outbound_caller_id_number-select']['de-at'] = "Wählen Sie die externe Anruferkennung (Nummer)."; //copied from de-de
$text['description-outbound_caller_id_number-select']['de-ch'] = "Wählen Sie die externe Anruferkennung (Nummer)."; //copied from de-de
$text['description-outbound_caller_id_number-select']['de-de'] = "Wählen Sie die externe Anruferkennung (Nummer).";
$text['description-outbound_caller_id_number-select']['es-cl'] = "Seleccione el número de caller ID externo (público).";
$text['description-outbound_caller_id_number-select']['es-mx'] = "Seleccione el número de caller ID externo (público)."; //copied from es-cl
$text['description-outbound_caller_id_number-select']['fr-ca'] = "Choisir le numéro d'appelant affiché pour les appels externes (public)."; //copied from fr-fr
$text['description-outbound_caller_id_number-select']['fr-fr'] = "Choisir le numéro d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_number-select']['he-il'] = "בחר את מספר זיהוי המתקשר החיצוני (הציבורי).";
$text['description-outbound_caller_id_number-select']['it-it'] = "Inserisci l'ID numero chiamante esterno (pubblico).";
$text['description-outbound_caller_id_number-select']['nl-nl'] = "Kies het externe (openbare) CID nummer";
$text['description-outbound_caller_id_number-select']['pl-pl'] = "Wybierz numer prezentowany w rozmowach wychodzących (na zewnątrz systemu)";
$text['description-outbound_caller_id_number-select']['pt-br'] = "Escolha o número externo (público) do chamador.";
$text['description-outbound_caller_id_number-select']['pt-pt'] = "Escolha o número externo (público) do chamador.";
$text['description-outbound_caller_id_number-select']['ro-ro'] = "Selectați numărul de identificare a apelantului extern (public).";
$text['description-outbound_caller_id_number-select']['ru-ru'] = "Выберите внешний (публичный) caller ID номер.";
$text['description-outbound_caller_id_number-select']['sv-se'] = "Välj det externa (publikt) nummervisningen här.";
$text['description-outbound_caller_id_number-select']['uk-ua'] = "Виберіть зовнішній (публічний) ідентифікаційний номер абонента.";

$text['description-outbound_caller_id_number']['en-us'] = "Enter the external (public) caller ID number here.";
$text['description-outbound_caller_id_number']['en-gb'] = "Enter the external (public) caller ID number here.";
$text['description-outbound_caller_id_number']['ar-eg'] = "أدخل رقم معرف المتصل الخارجي (العام) هنا.";
$text['description-outbound_caller_id_number']['de-at'] = "Geben Sie die externe Anruferkennung (Nummer) hier an."; //copied from de-de
$text['description-outbound_caller_id_number']['de-ch'] = "Geben Sie die externe Anruferkennung (Nummer) hier an."; //copied from de-de
$text['description-outbound_caller_id_number']['de-de'] = "Geben Sie die externe Anruferkennung (Nummer) hier an.";
$text['description-outbound_caller_id_number']['es-cl'] = "Ingrese el número de caller ID externo (público) aquí.";
$text['description-outbound_caller_id_number']['es-mx'] = "Ingrese el número de caller ID externo (público) aquí."; //copied from es-cl
$text['description-outbound_caller_id_number']['fr-ca'] = "Numéro d'appelant affiché pour les appels externes (public)."; //copied from fr-fr
$text['description-outbound_caller_id_number']['fr-fr'] = "Numéro d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_number']['he-il'] = "הזן כאן את מספר המתקשר החיצוני (הציבורי).";
$text['description-outbound_caller_id_number']['it-it'] = "Inserisci l'ID numero chiamante esterno (pubblico).";
$text['description-outbound_caller_id_number']['nl-nl'] = "Voer het externe (openbaar) CID nummer hier in.";
$text['description-outbound_caller_id_number']['pl-pl'] = "Wpisz numer prezentowany w rozmowach wychodzących (na zewnątrz systemu)";
$text['description-outbound_caller_id_number']['pt-br'] = "Escolha o número externo (público) do chamador aqui.";
$text['description-outbound_caller_id_number']['pt-pt'] = "Introduza o número externo (público) do chamador aqui.";
$text['description-outbound_caller_id_number']['ro-ro'] = "Introduceți aici numărul de identificare a apelantului extern (public).";
$text['description-outbound_caller_id_number']['ru-ru'] = "Введите внешний (публичный) caller ID номер.";
$text['description-outbound_caller_id_number']['sv-se'] = "Ange det externa (publikt) nummervisningen här.";
$text['description-outbound_caller_id_number']['uk-ua'] = "Введіть тут зовнішній (публічний) ідентифікаційний номер абонента.";

$text['description-outbound_caller_id_name-select']['en-us'] = "Select the external (public) caller ID name.";
$text['description-outbound_caller_id_name-select']['en-gb'] = "Select the external (public) caller ID name.";
$text['description-outbound_caller_id_name-select']['ar-eg'] = "حدد اسم معرف المتصل الخارجي (العام).";
$text['description-outbound_caller_id_name-select']['de-at'] = "Wählen Sie die externe Anruferkennung (Name)."; //copied from de-de
$text['description-outbound_caller_id_name-select']['de-ch'] = "Wählen Sie die externe Anruferkennung (Name)."; //copied from de-de
$text['description-outbound_caller_id_name-select']['de-de'] = "Wählen Sie die externe Anruferkennung (Name).";
$text['description-outbound_caller_id_name-select']['es-cl'] = "Seleccione el nombre de Caller ID externo (público).";
$text['description-outbound_caller_id_name-select']['es-mx'] = "Seleccione el nombre de Caller ID externo (público)."; //copied from es-cl
$text['description-outbound_caller_id_name-select']['fr-ca'] = "Choisir le nom d'appelant affiché pour les appels externes (public)."; //copied from fr-fr
$text['description-outbound_caller_id_name-select']['fr-fr'] = "Choisir le nom d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_name-select']['he-il'] = "בחר את שם המתקשר החיצוני (הציבורי).";
$text['description-outbound_caller_id_name-select']['it-it'] = "Inserire l'ID nome chiamante esterno (pubblico).";
$text['description-outbound_caller_id_name-select']['nl-nl'] = "Kies de externe (openbaar) CID naam";
$text['description-outbound_caller_id_name-select']['pl-pl'] = "Wybierz nazwę prezentowaną w rozmowach wychodzących (na zewnątrz systemu)";
$text['description-outbound_caller_id_name-select']['pt-br'] = "Escolha o nome externo (público) do chamador.";
$text['description-outbound_caller_id_name-select']['pt-pt'] = "Escolha o nome externo (público) do chamador.";
$text['description-outbound_caller_id_name-select']['ro-ro'] = "Selectați numele ID-ului apelantului extern (public).";
$text['description-outbound_caller_id_name-select']['ru-ru'] = "Выберите внешнее (публичное) caller ID Имя.";
$text['description-outbound_caller_id_name-select']['sv-se'] = "Välj det externa (publikt) namnvisningen här.";
$text['description-outbound_caller_id_name-select']['uk-ua'] = "Виберіть ім’я зовнішнього (загальнодоступного) ідентифікатора абонента.";

$text['description-outbound_caller_id_name']['en-us'] = "Enter the external (public) caller ID name here.";
$text['description-outbound_caller_id_name']['en-gb'] = "Enter the external (public) caller ID name here.";
$text['description-outbound_caller_id_name']['ar-eg'] = "أدخل اسم معرف المتصل الخارجي (العام) هنا.";
$text['description-outbound_caller_id_name']['de-at'] = "Geben Sie die externe Anruferkennung (Name) hier an."; //copied from de-de
$text['description-outbound_caller_id_name']['de-ch'] = "Geben Sie die externe Anruferkennung (Name) hier an."; //copied from de-de
$text['description-outbound_caller_id_name']['de-de'] = "Geben Sie die externe Anruferkennung (Name) hier an.";
$text['description-outbound_caller_id_name']['es-cl'] = "Ingrese el el nombre de Caller ID externo (público) aquí.";
$text['description-outbound_caller_id_name']['es-mx'] = "Ingrese el el nombre de Caller ID externo (público) aquí."; //copied from es-cl
$text['description-outbound_caller_id_name']['fr-ca'] = "Nom d'appelant affiché pour les appels externes (public)."; //copied from fr-fr
$text['description-outbound_caller_id_name']['fr-fr'] = "Nom d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_name']['he-il'] = "הזן כאן את שם המתקשר החיצוני (הציבורי).";
$text['description-outbound_caller_id_name']['it-it'] = "Inserire l'ID nome chiamante esterno (pubblico). ";
$text['description-outbound_caller_id_name']['nl-nl'] = "Voer de externe (openbaar) CID naam hier in.";
$text['description-outbound_caller_id_name']['pl-pl'] = "Wpisz nazwę prezentowaną w rozmowach wychodzących (na zewnątrz systemu)";
$text['description-outbound_caller_id_name']['pt-br'] = "Escolha o nome externo (público) do chamador aqui.";
$text['description-outbound_caller_id_name']['pt-pt'] = "Introduza o nome externo (público) do chamador aqui.";
$text['description-outbound_caller_id_name']['ro-ro'] = "Introduceți aici numele ID-ului apelantului extern (public).";
$text['description-outbound_caller_id_name']['ru-ru'] = "Введите внешнее (публичное) caller ID Имя.";
$text['description-outbound_caller_id_name']['sv-se'] = "Ange det externa (publikt) namnvisningen här.";
$text['description-outbound_caller_id_name']['uk-ua'] = "Введіть тут ім’я зовнішнього (загальнодоступного) ідентифікатора абонента.";

$text['description-caller_id_name_prefix']['en-us'] = "Set a prefix on the caller ID name.";
$text['description-caller_id_name_prefix']['en-gb'] = "Set a prefix on the caller ID name.";
$text['description-caller_id_name_prefix']['ar-eg'] = "قم بتعيين بادئة على اسم معرف المتصل.";
$text['description-caller_id_name_prefix']['de-at'] = "Setzen Sie ein Präfix für die Anruferkennung (Name)."; //copied from de-de
$text['description-caller_id_name_prefix']['de-ch'] = "Setzen Sie ein Präfix für die Anruferkennung (Name)."; //copied from de-de
$text['description-caller_id_name_prefix']['de-de'] = "Setzen Sie ein Präfix für die Anruferkennung (Name).";
$text['description-caller_id_name_prefix']['es-cl'] = "Defina un prefijo para el nombre de quien llama.";
$text['description-caller_id_name_prefix']['es-mx'] = "Defina un prefijo para el nombre de quien llama."; //copied from es-cl
$text['description-caller_id_name_prefix']['fr-ca'] = "Choisir un préfixe pour le nom d'appelant."; //copied from fr-fr
$text['description-caller_id_name_prefix']['fr-fr'] = "Choisir un préfixe pour le nom d'appelant.";
$text['description-caller_id_name_prefix']['he-il'] = "הגדר קידומת על שם המתקשר.";
$text['description-caller_id_name_prefix']['it-it'] = "Imposta prefisso Nome Chiamante.";
$text['description-caller_id_name_prefix']['nl-nl'] = "Stel een prefix in op de CID naam";
$text['description-caller_id_name_prefix']['pl-pl'] = "Ustaw prefiks nazwy abonenta dzwoniącego.";
$text['description-caller_id_name_prefix']['pt-br'] = "Defina um prefixo no nome do originador da chamada.";
$text['description-caller_id_name_prefix']['pt-pt'] = "Defina um prefixo no nome do originador.";
$text['description-caller_id_name_prefix']['ro-ro'] = "Setați un prefix pe numele ID-ului apelantului.";
$text['description-caller_id_name_prefix']['ru-ru'] = "Установите префикс для поля Имя CallerID";
$text['description-caller_id_name_prefix']['sv-se'] = "Ange ett prefix för Caller ID namn.";
$text['description-caller_id_name_prefix']['uk-ua'] = "Встановіть префікс до імені абонента.";

$text['description-caller_announce_sound']['en-us'] = "A sound to play for a caller at specific intervals, as defined (in seconds) by the Announce Frequency. Needs the full path to the wav file.";
$text['description-caller_announce_sound']['en-gb'] = "A sound to play for a caller at specific intervals, as defined (in seconds) by the Announce Frequency. Needs the full path to the wav file.";
$text['description-caller_announce_sound']['ar-eg'] = "صوت يتم تشغيله للمتصل على فترات زمنية محددة ، كما هو محدد (بالثواني) بواسطة تردد الإعلان. يحتاج إلى المسار الكامل لملف wav.";
$text['description-caller_announce_sound']['de-at'] = "Eine Datei, die regelmäßig dem Anrufer vorgespielt werden soll. Benötigt den kompletten Pfad zur wav Datei."; //copied from de-de
$text['description-caller_announce_sound']['de-ch'] = "Eine Datei, die regelmäßig dem Anrufer vorgespielt werden soll. Benötigt den kompletten Pfad zur wav Datei."; //copied from de-de
$text['description-caller_announce_sound']['de-de'] = "Eine Datei, die regelmäßig dem Anrufer vorgespielt werden soll. Benötigt den kompletten Pfad zur wav Datei.";
$text['description-caller_announce_sound']['es-cl'] = "Translate from: English Un sonido jugar a un cada persona que llama anunciar segundos de sonido. Necesita la ruta completa al archivo wav.";
$text['description-caller_announce_sound']['es-mx'] = "Translate from: English Un sonido jugar a un cada persona que llama anunciar segundos de sonido. Necesita la ruta completa al archivo wav."; //copied from es-cl
$text['description-caller_announce_sound']['fr-ca'] = "Un son à jouer à un appelant à chaque fréquence de son d'annonce. Nécessite le chemin complet du fichier wav."; 
$text['description-caller_announce_sound']['fr-fr'] = "Un son à jouer à un appelant à chaque fréquence de son d'annonce. Nécessite le chemin complet du fichier wav.";
$text['description-caller_announce_sound']['he-il'] = "צליל להשמעה עבור מתקשר במרווחי זמן ספציפיים, כפי שהוגדר (בשניות) על ידי תדר ההכרזה. צריך את הנתיב המלא לקובץ ה-wav.";
$text['description-caller_announce_sound']['it-it'] = "Un audio da suonare al chiamante ogni intervallo in secondi per l'annuncio. E' necessario il percorso completo al file wav.";
$text['description-caller_announce_sound']['nl-nl'] = "Stel geluid in de oproeper hoort om de aankondigings tijd(seconden), volledige pad naar de .wav file.";
$text['description-caller_announce_sound']['pl-pl'] = "Dźwięk odtwarzany dzwoniącemu, który zostaje odtworzony cyklicznie. Wymagana jest pełna ścieżka do pliku.";
$text['description-caller_announce_sound']['pt-br'] = "Um som tocará para o originador da chamada. Precisa o caminho completo para o arquivo wav.";
$text['description-caller_announce_sound']['pt-pt'] = "Um som para tocar a uma cada vez que o originador da chamada anunciar segundos de som. Precisa o caminho completo para o arquivo wav.";
$text['description-caller_announce_sound']['ro-ro'] = "Un sunet de redat pentru un apelant la intervale specifice, așa cum este definit (în secunde) de Frecvența de anunț. Necesită calea completă către fișierul wav.";
$text['description-caller_announce_sound']['ru-ru'] = "Сообщение, которое будет проигрыввться звонящему через установленные промежутки. Требует полного пути к wav файлу";
$text['description-caller_announce_sound']['sv-se'] = "Ett ljud som spelas upp efter varje 'meddelande ljud sekunder'. Behöver hela sökvägen till WAV filen.";
$text['description-caller_announce_sound']['uk-ua'] = "Звук, який відтворюється для абонента через певні проміжки часу, визначені (у секундах) частотою оголошення. Потрібен повний шлях до wav-файлу.";

$text['description-caller_announce_frequency']['en-us'] = "How often should we play the announce sound. Enter a number in seconds";
$text['description-caller_announce_frequency']['en-gb'] = "How often should we play the announce sound. Enter a number in seconds";
$text['description-caller_announce_frequency']['ar-eg'] = "كم مرة يجب أن نشغل صوت الإعلان. أدخل رقمًا بالثواني";
$text['description-caller_announce_frequency']['de-at'] = "Wie häufig soll der Anmeldeton abgespielt werden. Geben Sie eine Zahl in Sekunden an."; //copied from de-de
$text['description-caller_announce_frequency']['de-ch'] = "Wie häufig soll der Anmeldeton abgespielt werden. Geben Sie eine Zahl in Sekunden an."; //copied from de-de
$text['description-caller_announce_frequency']['de-de'] = "Wie häufig soll der Anmeldeton abgespielt werden. Geben Sie eine Zahl in Sekunden an.";
$text['description-caller_announce_frequency']['es-cl'] = "¿Con qué frecuencia deberíamos reproducir el sonido anunciar. Introduzca un número en segundos.";
$text['description-caller_announce_frequency']['es-mx'] = "¿Con qué frecuencia deberíamos reproducir el sonido anunciar. Introduzca un número en segundos."; //copied from es-cl
$text['description-caller_announce_frequency']['fr-ca'] = "Fréquence auquel le son d'annonce joue. Entrer un nombre en secondes."; 
$text['description-caller_announce_frequency']['fr-fr'] = "Fréquence auquel le son d'annonce joue. Entrer un nombre en secondes.";
$text['description-caller_announce_frequency']['he-il'] = "באיזו תדירות עלינו להשמיע את צליל ההכרזה. הזן מספר בשניות";
$text['description-caller_announce_frequency']['it-it'] = "Quanto spesso deve essere suonato l'annuncio, in secondi.";
$text['description-caller_announce_frequency']['nl-nl'] = "Hoe vaak wordt de annoncering afgespeeld";
$text['description-caller_announce_frequency']['pl-pl'] = "Wprowadź wartość w sekundach jak często ma być odtwarzany dźwięk powitania.";
$text['description-caller_announce_frequency']['pt-br'] = "Com que frequência devemos reproduzir o som ao anunciar. Digite um número em segundos";
$text['description-caller_announce_frequency']['pt-pt'] = "Com que freqüência devemos reproduzir o som anunciar. Digite um número em segundos";
$text['description-caller_announce_frequency']['ro-ro'] = "Cât de des ar trebui să redăm sunetul de anunț. Introduceți un număr în secunde";
$text['description-caller_announce_frequency']['ru-ru'] = "Как часто играть сообщение. Введите в секундах";
$text['description-caller_announce_frequency']['sv-se'] = "Hur ofta skall meddelandet spelas upp. Ange ett värde i sekunder.";
$text['description-caller_announce_frequency']['uk-ua'] = "Як часто ми повинні відтворювати звук оголошення. Введіть число за секунди";

$text['description-call_timeout']['en-us'] = "Enter the call timeout.";
$text['description-call_timeout']['en-gb'] = "Enter the call timeout.";
$text['description-call_timeout']['ar-eg'] = "أدخل مهلة المكالمة.";
$text['description-call_timeout']['de-at'] = "Geben Sie den Wert für die Zeitüberschreitung an."; //copied from de-de
$text['description-call_timeout']['de-ch'] = "Geben Sie den Wert für die Zeitüberschreitung an."; //copied from de-de
$text['description-call_timeout']['de-de'] = "Geben Sie den Wert für die Zeitüberschreitung an.";
$text['description-call_timeout']['es-cl'] = "Introduzca el timeout de la llamada.";
$text['description-call_timeout']['es-mx'] = "Introduzca el timeout de la llamada."; //copied from es-cl
$text['description-call_timeout']['fr-ca'] = "Définir le délai d'expiration de l'appel.";
$text['description-call_timeout']['fr-fr'] = "Définir le délai d'expiration de l'appel";
$text['description-call_timeout']['he-il'] = "הזן את פסק הזמן הקצוב לשיחה.";
$text['description-call_timeout']['it-it'] = "Inserire timeout di chiamata.";
$text['description-call_timeout']['nl-nl'] = "Voer oproep overscheidingstijd in.";
$text['description-call_timeout']['pl-pl'] = "Wpisz limit czasu rozmowy";
$text['description-call_timeout']['pt-br'] = "Insira o tempo limite da chamada";
$text['description-call_timeout']['pt-pt'] = "Introduza o timeout da chamada.";
$text['description-call_timeout']['ro-ro'] = "Introduceți timpul de expirare a apelului.";
$text['description-call_timeout']['ru-ru'] = "Введите тайм-аут вызова";
$text['description-call_timeout']['sv-se'] = "Ange 'call timeout'";
$text['description-call_timeout']['uk-ua'] = "Введіть тайм-аут виклику.";

$text['description-call_center_queues']['en-us'] = "List of queues for the call center.";
$text['description-call_center_queues']['en-gb'] = "List of queues for the call center.";
$text['description-call_center_queues']['ar-eg'] = "قائمة قوائم الانتظار لمركز الاتصال.";
$text['description-call_center_queues']['de-at'] = "Liste der Callcenter Warteschlangen"; //copied from de-de
$text['description-call_center_queues']['de-ch'] = "Liste der Callcenter Warteschlangen"; //copied from de-de
$text['description-call_center_queues']['de-de'] = "Liste der Callcenter Warteschlangen";
$text['description-call_center_queues']['es-cl'] = "Lista de Colas de Centro de Llamados.";
$text['description-call_center_queues']['es-mx'] = "Lista de Colas de Centro de Llamados."; //copied from es-cl
$text['description-call_center_queues']['fr-ca'] = "Liste des file d'attente du centre d'appel"; //copied from fr-fr
$text['description-call_center_queues']['fr-fr'] = "Liste des file d'attente du centre d'appel";
$text['description-call_center_queues']['he-il'] = "רשימת תורים למוקד.";
$text['description-call_center_queues']['it-it'] = "Lista code del call center.";
$text['description-call_center_queues']['nl-nl'] = "Lijst van wachtrijen voor het Call-Center";
$text['description-call_center_queues']['pl-pl'] = "Lista kolejek w Call Center";
$text['description-call_center_queues']['pt-br'] = "Lista de filas para o Call Center";
$text['description-call_center_queues']['pt-pt'] = "Lista de Filas do Call Center.";
$text['description-call_center_queues']['ro-ro'] = "Lista de cozi pentru call center.";
$text['description-call_center_queues']['ru-ru'] = "Список очередей в Колл-центре";
$text['description-call_center_queues']['sv-se'] = "Lista med kö:er för Call Center";
$text['description-call_center_queues']['uk-ua'] = "Список черг до кол-центру.";

$text['description-call_center_agents']['en-us'] = "List of call center agents.";
$text['description-call_center_agents']['en-gb'] = "List of call center agents.";
$text['description-call_center_agents']['ar-eg'] = "قائمة وكلاء مركز الاتصال.";
$text['description-call_center_agents']['de-at'] = "Liste der Callcenter Agenten"; //copied from de-de
$text['description-call_center_agents']['de-ch'] = "Liste der Callcenter Agenten"; //copied from de-de
$text['description-call_center_agents']['de-de'] = "Liste der Callcenter Agenten";
$text['description-call_center_agents']['es-cl'] = "Lista de Agentes de Centro de Llamados.";
$text['description-call_center_agents']['es-mx'] = "Lista de Agentes de Centro de Llamados."; //copied from es-cl
$text['description-call_center_agents']['fr-ca'] = "Liste des agents du centre d'appel"; //copied from fr-fr
$text['description-call_center_agents']['fr-fr'] = "Liste des agents du centre d'appel";
$text['description-call_center_agents']['he-il'] = "רשימת סוכני מוקד טלפוני.";
$text['description-call_center_agents']['it-it'] = "Lista agenti del call center.";
$text['description-call_center_agents']['nl-nl'] = "Lijst van Call-Center agenten.";
$text['description-call_center_agents']['pl-pl'] = "Lista agentów w Call Center";
$text['description-call_center_agents']['pt-br'] = "Lista de agentes do Call Center";
$text['description-call_center_agents']['pt-pt'] = "Lista de Agentes do Call Center.";
$text['description-call_center_agents']['ro-ro'] = "Lista agenților de call center.";
$text['description-call_center_agents']['ru-ru'] = "Список операторов Колл-центра";
$text['description-call_center_agents']['sv-se'] = "Lista med Call Center Agenter";
$text['description-call_center_agents']['uk-ua'] = "Список операторів кол-центру.";

$text['description-call_center_agent_status']['en-us'] = "List all the call center agents with the option to change the status of one or more agents.";
$text['description-call_center_agent_status']['en-gb'] = "List all the call center agents with the option to change the status of one or more agents.";
$text['description-call_center_agent_status']['ar-eg'] = "قم بإدراج جميع وكلاء مركز الاتصال مع خيار تغيير حالة وكيل واحد أو أكثر.";
$text['description-call_center_agent_status']['de-at'] = "Liste aller Callcenter Agenten mit der Option, den Status der einzelnen Agenten zu ändern."; //copied from de-de
$text['description-call_center_agent_status']['de-ch'] = "Liste aller Callcenter Agenten mit der Option, den Status der einzelnen Agenten zu ändern."; //copied from de-de
$text['description-call_center_agent_status']['de-de'] = "Liste aller Callcenter Agenten mit der Option, den Status der einzelnen Agenten zu ändern.";
$text['description-call_center_agent_status']['es-cl'] = "Lista todos los agentes del Centro de Llamados con la opción de modificar el estado de uno o más agentes.";
$text['description-call_center_agent_status']['es-mx'] = "Lista todos los agentes del Centro de Llamados con la opción de modificar el estado de uno o más agentes."; //copied from es-cl
$text['description-call_center_agent_status']['fr-ca'] = "Liste tous les agents du centre d'appel avec la possibilité de modifier l'état d'un ou plusieurs agents."; //copied from fr-fr
$text['description-call_center_agent_status']['fr-fr'] = "Liste tous les agents du centre d'appel avec la possibilité de modifier l'état d'un ou plusieurs agents.";
$text['description-call_center_agent_status']['he-il'] = "רשום את כל סוכני המוקד עם אפשרות לשנות את הסטטוס של סוכן אחד או יותר.";
$text['description-call_center_agent_status']['it-it'] = "Elenca tutti gli agenti del call center con la possibilità di cambiare stato a uno o più di essi.";
$text['description-call_center_agent_status']['nl-nl'] = "Lijst van de Call-Center agenten met de optie om de status van een of meer aan te passen.";
$text['description-call_center_agent_status']['pl-pl'] = "Wybierz wszystkich agentów call center, którzy mają uprawnienia do zmiany statusu jednego bądź wielu agentów.";
$text['description-call_center_agent_status']['pt-br'] = "Lista todas chamadas do Call Center com a opção de alterar o estado de um ou mais agentes.";
$text['description-call_center_agent_status']['pt-pt'] = "Lista todas as chamadas do Call Center com a opção de alterar o estado de um ou mais agentes.";
$text['description-call_center_agent_status']['ro-ro'] = "Listați toți agenții call center cu opțiunea de a schimba starea unuia sau mai multor agenți.";
$text['description-call_center_agent_status']['ru-ru'] = "Полный список операторов Колл-центра с возможностью изменить статус одного или нескольких операторов.";
$text['description-call_center_agent_status']['sv-se'] = "Lista med alla Call Center Agenter med möjlighet att ändra status på en eller flera agenter.";
$text['description-call_center_agent_status']['uk-ua'] = "Перелічіть усіх агентів кол-центру з можливістю змінити статус одного чи кількох агентів.";

$text['description-busy_delay_time']['en-us'] = "Enter the agent busy delay time.";
$text['description-busy_delay_time']['en-gb'] = "Enter the agent busy delay time.";
$text['description-busy_delay_time']['ar-eg'] = "";
$text['description-busy_delay_time']['de-at'] = "Geben Sie eine Wartezeit für den Agenten an."; //copied from de-de
$text['description-busy_delay_time']['de-ch'] = "Geben Sie eine Wartezeit für den Agenten an."; //copied from de-de
$text['description-busy_delay_time']['de-de'] = "Geben Sie eine Wartezeit für den Agenten an.";
$text['description-busy_delay_time']['es-cl'] = "Introduzca el tiempo de espera de agente ocupado.";
$text['description-busy_delay_time']['es-mx'] = "Introduzca el tiempo de espera de agente ocupado."; //copied from es-cl
$text['description-busy_delay_time']['fr-ca'] = "Choisir le délai d'attente lorsque l'agent est occupé.";
$text['description-busy_delay_time']['fr-fr'] = "Choisir le délai d'attente lorsque l'agent est occupé.";
$text['description-busy_delay_time']['he-il'] = "הזן את זמן העיכוב תפוס של הסוכן.";
$text['description-busy_delay_time']['it-it'] = "Inserire il tempo di ritardo su agente occupato.";
$text['description-busy_delay_time']['nl-nl'] = "Voer de agent bezet wachttijd in";
$text['description-busy_delay_time']['pl-pl'] = "Wprowadź wartość czasowego opóźnienia w przypadku, gdy agent jest zajęty.";
$text['description-busy_delay_time']['pt-br'] = "Insira o tempo para atraso do agente ocupado.";
$text['description-busy_delay_time']['pt-pt'] = "Introduza o tempo de atraso do agente ocupado.";
$text['description-busy_delay_time']['ro-ro'] = "Introduceți timpul de întârziere al agentului ocupat.";
$text['description-busy_delay_time']['ru-ru'] = "Введите время задержки занятости оператора.";
$text['description-busy_delay_time']['sv-se'] = "Ange Agent Upptagen Fördröjnings-tid.";
$text['description-busy_delay_time']['uk-ua'] = "Введіть час затримки зайнятості агента.";

$text['description-agent_password']['en-us'] = "Enter the agent password.";
$text['description-agent_password']['en-gb'] = "Enter the agent password.";
$text['description-agent_password']['ar-eg'] = "أدخل كلمة مرور الوكيل.";
$text['description-agent_password']['de-at'] = "Geben Sie ein Agenten Passwort ein"; //copied from de-de
$text['description-agent_password']['de-ch'] = "Geben Sie ein Agenten Passwort ein"; //copied from de-de
$text['description-agent_password']['de-de'] = "Geben Sie ein Agenten Passwort ein";
$text['description-agent_password']['es-cl'] = "Introduzca la contraseña de agente.";
$text['description-agent_password']['es-mx'] = "Introduzca la contraseña de agente."; //copied from es-cl
$text['description-agent_password']['fr-ca'] = "Entrez le mot de passe de l'agent."; //copied from fr-fr
$text['description-agent_password']['fr-fr'] = "Entrez le mot de passe de l'agent.";
$text['description-agent_password']['he-il'] = "הזן את סיסמת הסוכן.";
$text['description-agent_password']['it-it'] = "Inserire password agente.";
$text['description-agent_password']['nl-nl'] = "Voer het agent wachtwoord in";
$text['description-agent_password']['pl-pl'] = "Wprowadź hasło agenta.";
$text['description-agent_password']['pt-br'] = "Digite a senha do agente."; //copied from pt-pt
$text['description-agent_password']['pt-pt'] = "Digite a senha do agente.";
$text['description-agent_password']['ro-ro'] = "Introduceți parola agentului.";
$text['description-agent_password']['ru-ru'] = "Введите пароль оператора.";
$text['description-agent_password']['sv-se'] = "Ange agenten lösenord.";
$text['description-agent_password']['uk-ua'] = "Введіть пароль агента.";

$text['description-agent_name']['en-us'] = "Select the agent name.";
$text['description-agent_name']['en-gb'] = "Select the agent name.";
$text['description-agent_name']['ar-eg'] = "حدد اسم الوكيل.";
$text['description-agent_name']['de-at'] = "Wählen Sie einen Agentennamen."; //copied from de-de
$text['description-agent_name']['de-ch'] = "Wählen Sie einen Agentennamen."; //copied from de-de
$text['description-agent_name']['de-de'] = "Wählen Sie einen Agentennamen.";
$text['description-agent_name']['es-cl'] = "Seleccione el nombre del agente.";
$text['description-agent_name']['es-mx'] = "Seleccione el nombre del agente."; //copied from es-cl
$text['description-agent_name']['fr-ca'] = "Choisir le nom de l'agent."; //copied from fr-fr
$text['description-agent_name']['fr-fr'] = "Choisir le nom de l'agent.";
$text['description-agent_name']['he-il'] = "Виберіть ім'я агента.";
$text['description-agent_name']['it-it'] = "Selezionare il nome dell'agente.";
$text['description-agent_name']['nl-nl'] = "Kies de agentnaam";
$text['description-agent_name']['pl-pl'] = "Wybierz nazwę agenta.";
$text['description-agent_name']['pt-br'] = "Selecione o nome dos agentes";
$text['description-agent_name']['pt-pt'] = "Seleccione o nome dos agentes.";
$text['description-agent_name']['ro-ro'] = "Selectați numele agentului.";
$text['description-agent_name']['ru-ru'] = "Выберите имя оператора.";
$text['description-agent_name']['sv-se'] = "Välj Agent namn.";
$text['description-agent_name']['uk-ua'] = "Виберіть ім’я оператора";

$text['description-agent_logout']['en-us'] = "Enter the auto agent logout time in 00:00 format. Requires a service to enforce the logout time.";
$text['description-agent_logout']['en-gb'] = "Enter the auto agent logout time in 00:00 format. Requires a service to enforce the logout time.";
$text['description-agent_logout']['ar-eg'] = "أدخل وقت تسجيل خروج الوكيل التلقائي بتنسيق 00:00. يتطلب خدمة لفرض وقت الخروج.";
$text['description-agent_logout']['de-at'] = "Geben Sie die Zeit im Format 00:00 an, nach der Agenten automatisch abgemeldet werden. (Benötigt einen Cron Job)"; //copied from de-de
$text['description-agent_logout']['de-ch'] = "Geben Sie die Zeit im Format 00:00 an, nach der Agenten automatisch abgemeldet werden. (Benötigt einen Cron Job)"; //copied from de-de
$text['description-agent_logout']['de-de'] = "Geben Sie die Zeit im Format 00:00 an, nach der Agenten automatisch abgemeldet werden. (Benötigt einen Cron Job)";
$text['description-agent_logout']['es-cl'] = "Introduzca el tiempo de desconexión automático de agente en formato 00:00. Requiere un servicio para forzar la desconexión.";
$text['description-agent_logout']['es-mx'] = "Introduzca el tiempo de desconexión automático de agente en formato 00:00. Requiere un servicio para forzar la desconexión."; //copied from es-cl
$text['description-agent_logout']['fr-ca'] = "Entrer l'heure de déconnexion automatique de l'agent au format 00:00. Nécessite un service pour forcer la déconnexion."; //copied from fr-fr
$text['description-agent_logout']['fr-fr'] = "Entrer l'heure de déconnexion automatique de l'agent au format 00:00. Nécessite un service pour forcer la déconnexion.";
$text['description-agent_logout']['he-il'] = "הזן את זמן ההתנתקות של הסוכן האוטומטי בפורמט 00:00. דורש שירות כדי לאכוף את זמן ההתנתקות.";
$text['description-agent_logout']['it-it'] = "Inserire il tempo del logout automatico dell'agente nel formato 00:00. Richiede un servizio per abilitare il tempo di logout.";
$text['description-agent_logout']['nl-nl'] = "Voer de agent aflog tijd in 00:00 formaat in. Vereist een dienst om de aflogtijd af te dwingen.";
$text['description-agent_logout']['pl-pl'] = "Wprowadź czas po, którym agent zostanie automatycznie wylogowany (w formacie 00:00). Wymagany jest serwis który egzekwuje czas wylogowania.";
$text['description-agent_logout']['pt-br'] = "Entre com o tempo automático de logout do agente (utilize o formato 00:00). Isto requer um serviço dedicado para forçar o logout do agente.";
$text['description-agent_logout']['pt-pt'] = "Introduza o tempo de logou automático do agente no formato 00:00. Isto requere um serviço dedicado para forçar o logout.";
$text['description-agent_logout']['ro-ro'] = "Introduceți ora de deconectare automată a agentului în format 00:00. Necesită un serviciu pentru a impune timpul de deconectare.";
$text['description-agent_logout']['ru-ru'] = "Введите время автоматического выхода оператора в формате 00:00. Требует сервиса для автоматического выхода.";
$text['description-agent_logout']['sv-se'] = "Ange Automatisk utläggning av Agent i 00:00 format. Kräver en tjänst för att genomföra utloggningen.";
$text['description-agent_logout']['uk-ua'] = "Enter the auto agent logout time in 00:00 format. Requires a service to enforce the logout time.";

$text['description-agent_id']['en-us'] = "Enter the agent ID.";
$text['description-agent_id']['en-gb'] = "Enter the agent ID.";
$text['description-agent_id']['ar-eg'] = "أدخل معرف الوكيل.";
$text['description-agent_id']['de-at'] = "Wählen Sie eine Agenten ID."; //copied from de-de
$text['description-agent_id']['de-ch'] = "Wählen Sie eine Agenten ID."; //copied from de-de
$text['description-agent_id']['de-de'] = "Wählen Sie eine Agenten ID.";
$text['description-agent_id']['es-cl'] = "Introduzca el ID de agente.";
$text['description-agent_id']['es-mx'] = "Introduzca el ID de agente."; //copied from es-cl
$text['description-agent_id']['fr-ca'] = "Entrer l'identification de l'agent."; //copied from fr-fr
$text['description-agent_id']['fr-fr'] = "Entrer l'identification de l'agent.";
$text['description-agent_id']['he-il'] = "הזן את מזהה הסוכן.";
$text['description-agent_id']['it-it'] = "Inserire ID agente.";
$text['description-agent_id']['nl-nl'] = "Voer de agent ID in.";
$text['description-agent_id']['pl-pl'] = "Wprowadź identyfikator agenta.";
$text['description-agent_id']['pt-br'] = "Digite o ID do agente."; //copied from pt-pt
$text['description-agent_id']['pt-pt'] = "Digite o ID do agente.";
$text['description-agent_id']['ro-ro'] = "Introduceți ID-ul agentului.";
$text['description-agent_id']['ru-ru'] = "Введите идентификатор оператора.";
$text['description-agent_id']['sv-se'] = "Ange agent-ID.";
$text['description-agent_id']['uk-ua'] = "Введіть ідентифікатор агента.";

$text['description-agent']['en-us'] = "Select the agent name.";
$text['description-agent']['en-gb'] = "Select the agent name.";
$text['description-agent']['ar-eg'] = "حدد اسم الوكيل.";
$text['description-agent']['de-at'] = "Wählen Sie einen Agentennamen."; //copied from de-de
$text['description-agent']['de-ch'] = "Wählen Sie einen Agentennamen."; //copied from de-de
$text['description-agent']['de-de'] = "Wählen Sie einen Agentennamen.";
$text['description-agent']['es-cl'] = "Seleccione el nombre del agente.";
$text['description-agent']['es-mx'] = "Seleccione el nombre del agente."; //copied from es-cl
$text['description-agent']['fr-ca'] = "Choisir le nom de l'agent."; //copied from fr-fr
$text['description-agent']['fr-fr'] = "Choisir le nom de l'agent.";
$text['description-agent']['he-il'] = "בחר את שם הסוכן.";
$text['description-agent']['it-it'] = "Selezionare il nome dell'agente.";
$text['description-agent']['nl-nl'] = "Kies de agent naam.";
$text['description-agent']['pl-pl'] = "Wybierz nazwe agenta.";
$text['description-agent']['pt-br'] = "Selecione o nome do agente.";
$text['description-agent']['pt-pt'] = "Seleccione o nome do agente.";
$text['description-agent']['ro-ro'] = "Selectați numele agentului.";
$text['description-agent']['ru-ru'] = "Выберите имя оператора.";
$text['description-agent']['sv-se'] = "Välj Agent namnet.";
$text['description-agent']['uk-ua'] = "Виберіть ім’я оператора";

$text['description-abandoned_resume_allowed']['en-us'] = "Set the abandoned resume allowed to true or false.";
$text['description-abandoned_resume_allowed']['en-gb'] = "Set the abandoned resume allowed to true or false.";
$text['description-abandoned_resume_allowed']['ar-eg'] = "اضبط السيرة الذاتية المهجورة المسموح بها على صواب أو خطأ.";
$text['description-abandoned_resume_allowed']['de-at'] = "Schalten Sie die Wideraufnahme von Anrufern in der Warteschlange Ein oder Aus."; //copied from de-de
$text['description-abandoned_resume_allowed']['de-ch'] = "Schalten Sie die Wideraufnahme von Anrufern in der Warteschlange Ein oder Aus."; //copied from de-de
$text['description-abandoned_resume_allowed']['de-de'] = "Schalten Sie die Wideraufnahme von Anrufern in der Warteschlange Ein oder Aus.";
$text['description-abandoned_resume_allowed']['es-cl'] = "Defina el permiso para permitir la continuación de abandono a verdadero o falso.";
$text['description-abandoned_resume_allowed']['es-mx'] = "Defina el permiso para permitir la continuación de abandono a verdadero o falso."; //copied from es-cl
$text['description-abandoned_resume_allowed']['fr-ca'] = "Définir l'autorisation de reprise d'abandon à oui ou non.";
$text['description-abandoned_resume_allowed']['fr-fr'] = "Définir l'autorisation de reprise d'abandon à oui ou non.";
$text['description-abandoned_resume_allowed']['he-il'] = "הגדר את קורות החיים הנטושים ל-True או False.";
$text['description-abandoned_resume_allowed']['it-it'] = "Imposta a vero o falso il permesso di ripristinare chi ha abbandonato.";
$text['description-abandoned_resume_allowed']['nl-nl'] = "Kies de afgebroken vervolgen toestaan aan of uit.";
$text['description-abandoned_resume_allowed']['pl-pl'] = "Ustaw czy odbieranie odrzuconych rozmów jest dozwolone (TAK/NIE)";
$text['description-abandoned_resume_allowed']['pt-br'] = "Defina permissão para desistência (SIM/NÃO).";
$text['description-abandoned_resume_allowed']['pt-pt'] = "Defina a permissão para abadono do resume a verdadeiro ou a falso.";
$text['description-abandoned_resume_allowed']['ro-ro'] = "Setați CV-ul abandonat permis la adevărat sau fals.";
$text['description-abandoned_resume_allowed']['ru-ru'] = "Установите возможность восстанавливать вызов, покинувший очередь.";
$text['description-abandoned_resume_allowed']['sv-se'] = "Välj 'Ej Besvarat Återtagning' till sann/falsk.";
$text['description-abandoned_resume_allowed']['uk-ua'] = "Встановіть для дозволеного покинутого резюме значення true або false.";

$text['confirm-copy']['en-us'] = "Do you really want to copy this?";
$text['confirm-copy']['en-gb'] = "Do you really want to copy this?";
$text['confirm-copy']['ar-eg'] = "هل تريد حقًا نسخ هذا؟";
$text['confirm-copy']['de-at'] = "Wollen Sie das wirklich kopieren?"; //copied from de-de
$text['confirm-copy']['de-ch'] = "Wollen Sie das wirklich kopieren?"; //copied from de-de
$text['confirm-copy']['de-de'] = "Wollen Sie das wirklich kopieren?";
$text['confirm-copy']['es-cl'] = "¿Realmente desea copiar esto?";
$text['confirm-copy']['es-mx'] = "¿Realmente desea copiar esto?"; //copied from es-cl
$text['confirm-copy']['fr-ca'] = "Voulez-vous vraiment créer une copie?";
$text['confirm-copy']['fr-fr'] = "Voulez-vous vraiment créer une copie?";
$text['confirm-copy']['he-il'] = "אתה באמת רוצה להעתיק את זה?";
$text['confirm-copy']['it-it'] = "Vuoi veramente farne una copia?";
$text['confirm-copy']['nl-nl'] = "Wil je dit werkelijk overnemen?";
$text['confirm-copy']['pl-pl'] = "Czy na pewno chcesz to skopiować?";
$text['confirm-copy']['pt-br'] = "Deseja realmente copiar isto?"; //copied from pt-pt
$text['confirm-copy']['pt-pt'] = "Deseja realmente copiar isto?";
$text['confirm-copy']['ro-ro'] = "Chiar vrei să copiezi asta?";
$text['confirm-copy']['ru-ru'] = "Вы действительно хотите это скопировать?";
$text['confirm-copy']['sv-se'] = "Vill du verkligen kopiera detta?";
$text['confirm-copy']['uk-ua'] = "Ви дійсно бажаєте це скопіювати?";

$text['button-update_status']['en-us'] = "Update Status";
$text['button-update_status']['en-gb'] = "Update Status";
$text['button-update_status']['ar-eg'] = "تحديث الحالة";
$text['button-update_status']['de-at'] = "Status Aktualisieren"; //copied from de-de
$text['button-update_status']['de-ch'] = "Status Aktualisieren"; //copied from de-de
$text['button-update_status']['de-de'] = "Status Aktualisieren";
$text['button-update_status']['es-cl'] = "Actualizar Estado";
$text['button-update_status']['es-mx'] = "Actualizar Estado"; //copied from es-cl
$text['button-update_status']['fr-ca'] = "Mettre à jour l'état"; 
$text['button-update_status']['fr-fr'] = "Mettre à jour l'état";
$text['button-update_status']['he-il'] = "Update Status";
$text['button-update_status']['it-it'] = "Stato Aggiornato";
$text['button-update_status']['nl-nl'] = "Bijwerk status";
$text['button-update_status']['pl-pl'] = "Zaktualizuj status";
$text['button-update_status']['pt-br'] = "Estado da atualização";
$text['button-update_status']['pt-pt'] = "Actualizar Estado";
$text['button-update_status']['ro-ro'] = "Starea de actualizare";
$text['button-update_status']['ru-ru'] = "Обновить статус";
$text['button-update_status']['sv-se'] = "Uppdatera Status";
$text['button-update_status']['uk-ua'] = "Оновити статус";

$text['button-tiers']['en-us'] = "Tiers";
$text['button-tiers']['en-gb'] = "Tiers";
$text['button-tiers']['ar-eg'] = "المستويات";
$text['button-tiers']['de-at'] = "Ebenen"; //copied from de-de
$text['button-tiers']['de-ch'] = "Ebenen"; //copied from de-de
$text['button-tiers']['de-de'] = "Ebenen";
$text['button-tiers']['es-cl'] = "Niveles";
$text['button-tiers']['es-mx'] = "Niveles"; //copied from es-cl
$text['button-tiers']['fr-ca'] = "Niveaux";
$text['button-tiers']['fr-fr'] = "Niveaux";
$text['button-tiers']['he-il'] = "שכבות";
$text['button-tiers']['it-it'] = "Tiers";
$text['button-tiers']['nl-nl'] = "Vergelijkingen";
$text['button-tiers']['pl-pl'] = "Poziomy";
$text['button-tiers']['pt-br'] = "Níveis ";
$text['button-tiers']['pt-pt'] = "Níveis";
$text['button-tiers']['ro-ro'] = "Niveluri";
$text['button-tiers']['ru-ru'] = "Компетенции";
$text['button-tiers']['sv-se'] = "Kunskap";
$text['button-tiers']['uk-ua'] = "Рівні";

$text['button-agents']['en-us'] = "Agents";
$text['button-agents']['en-gb'] = "Agents";
$text['button-agents']['ar-eg'] = "عملاء";
$text['button-agents']['de-at'] = "Agenten"; //copied from de-de
$text['button-agents']['de-ch'] = "Agenten"; //copied from de-de
$text['button-agents']['de-de'] = "Agenten";
$text['button-agents']['es-cl'] = "Agentes";
$text['button-agents']['es-mx'] = "Agentes"; //copied from es-cl
$text['button-agents']['fr-ca'] = "Agents"; //copied from fr-fr
$text['button-agents']['fr-fr'] = "Agents";
$text['button-agents']['he-il'] = "סוכנים";
$text['button-agents']['it-it'] = "Agenti";
$text['button-agents']['nl-nl'] = "Agenten";
$text['button-agents']['pl-pl'] = "Agenci";
$text['button-agents']['pt-br'] = "Agentes"; //copied from pt-pt
$text['button-agents']['pt-pt'] = "Agentes";
$text['button-agents']['ro-ro'] = "Agenți";
$text['button-agents']['ru-ru'] = "Операторы";
$text['button-agents']['sv-se'] = "Agenter";
$text['button-agents']['uk-ua'] = "Оператори";

$text['button-wallboard']['en-us'] = "Wallboard";
$text['button-wallboard']['en-gb'] = "Wallboard";
$text['button-wallboard']['ar-eg'] = "ورق الحائط";
$text['button-wallboard']['de-at'] = "Wandtafel";
$text['button-wallboard']['de-ch'] = "Wandtafel";
$text['button-wallboard']['de-de'] = "Wandtafel";
$text['button-wallboard']['es-cl'] = "Tablero";
$text['button-wallboard']['es-mx'] = "Tablero";
$text['button-wallboard']['fr-ca'] = "Panneau mural";
$text['button-wallboard']['fr-fr'] = "Panneau mural";
$text['button-wallboard']['he-il'] = "לוח קיר";
$text['button-wallboard']['it-it'] = "Pannello";
$text['button-wallboard']['nl-nl'] = "Muuroverzicht";
$text['button-wallboard']['pl-pl'] = "Płyta ścienna";
$text['button-wallboard']['pt-br'] = "Wallboard";
$text['button-wallboard']['pt-pt'] = "Wallboard";
$text['button-wallboard']['ro-ro'] = "Placa de perete";
$text['button-wallboard']['ru-ru'] = "Стеновая панель";
$text['button-wallboard']['sv-se'] = "Väggskiva";
$text['button-wallboard']['uk-ua'] = "Настінна дошка";

?>