"; echo "\n"; echo "\n"; echo " "; echo ""; echo "

\n"; echo "
"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "

Call Center Tier List	\n"; echo " \n"; echo "
\n"; echo "List all tiers. Tiers assign agents to queues. \n"; echo "

\n"; $sql = "select * from v_call_center_tiers "; $sql .= "where domain_uuid = '$domain_uuid' "; if (strlen($order_by) == 0) { $order_by = 'queue_name'; $order = 'asc'; } else { $sql .= "order by $order_by $order "; } $prep_statement = $db->prepare(check_sql($sql)); $prep_statement->execute(); $result = $prep_statement->fetchAll(PDO::FETCH_NAMED); $num_rows = count($result); unset ($prep_statement, $result, $sql); $rows_per_page = 100; $param = ""; $page = $_GET['page']; if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; } list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page); $offset = $rows_per_page * $page; $sql = "select * from v_call_center_tiers "; $sql .= "where domain_uuid = '$domain_uuid' "; if (strlen($order_by) == 0) { $order_by = 'queue_name'; $order = 'asc'; } else { $sql .= "order by $order_by $order "; } $sql .= " limit $rows_per_page offset $offset "; $prep_statement = $db->prepare(check_sql($sql)); $prep_statement->execute(); $result = $prep_statement->fetchAll(PDO::FETCH_NAMED); $result_count = count($result); unset ($prep_statement, $sql); $c = 0; $row_style["0"] = "row_style0"; $row_style["1"] = "row_style1"; echo "

\n"; echo "\n"; echo "\n"; echo th_order_by('agent_name', 'Agent Name', $order_by, $order); echo th_order_by('queue_name', 'Queue Name', $order_by, $order); echo th_order_by('tier_level', 'Tier Level', $order_by, $order); echo th_order_by('tier_position', 'Tier Position', $order_by, $order); echo "\n"; echo "\n"; if ($result_count == 0) { //no results } else { //received results foreach($result as $row) { echo "\n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo "\n"; if ($c==0) { $c=1; } else { $c=0; } } //end foreach unset($sql, $result, $row_count); } //end if results echo "\n"; echo "\n"; echo "\n"; echo "

\n"; if (permission_exists('call_center_tiers_add')) { echo " $v_link_label_add\n"; } echo "

".$row[agent_name]."

".$row[queue_name]."

".$row[tier_level]."

".$row[tier_position]."

\n"; if (permission_exists('call_center_tiers_edit')) { echo " $v_link_label_edit\n"; } if (permission_exists('call_center_tiers_delete')) { echo " $v_link_label_delete\n"; } echo "

\n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo "

$paging_controls

\n"; if (permission_exists('call_center_tiers_add')) { echo " $v_link_label_add\n"; } echo "

\n"; echo "

"; echo "

"; echo "

"; echo "

"; echo "

"; echo "