diff --git a/app/call_centers/app_config.php b/app/call_centers/app_config.php
index f1a46d8a58..4afafe6e4f 100644
--- a/app/call_centers/app_config.php
+++ b/app/call_centers/app_config.php
@@ -421,6 +421,18 @@
 		$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
 		$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
 		$z++;
+		$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_language";
+		$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
+		$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
+		$z++;
+		$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_dialect";
+		$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
+		$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
+		$z++;
+		$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_voice";
+		$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
+		$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
+		$z++;
 		$apps[$x]['db'][$y]['fields'][$z]['name'] = "queue_time_base_score";
 		$apps[$x]['db'][$y]['fields'][$z]['type'] = "text";
 		$apps[$x]['db'][$y]['fields'][$z]['description']['en-us'] = "";
diff --git a/app/call_centers/call_center_queue_edit.php b/app/call_centers/call_center_queue_edit.php
index 475346a7b5..182bc0f3ff 100644
--- a/app/call_centers/call_center_queue_edit.php
+++ b/app/call_centers/call_center_queue_edit.php
@@ -72,6 +72,20 @@
 //initialize the destination object
 	$destination = new destinations;
 
+//get installed languages
+	$language_paths = glob($settings->get('switch', 'sounds')."/*/*/*");
+	foreach ($language_paths as $key => $path) {
+		$path = str_replace($settings->get('switch', 'sounds').'/', "", $path);
+		$path_array = explode('/', $path);
+		if (count($path_array) <> 3 || strlen($path_array[0]) <> 2 || strlen($path_array[1]) <> 2) {
+			unset($language_paths[$key]);
+		}
+		$language_paths[$key] = str_replace($settings->get('switch', 'sounds')."/","",$language_paths[$key] ?? '');
+		if (empty($language_paths[$key])) {
+			unset($language_paths[$key]);
+		}
+	}
+
 //get total call center queues count from the database, check limit, if defined
 	if ($action == 'add') {
 		if (!empty($settings->get('limit','call_center_queues', ''))) {
@@ -97,6 +111,7 @@
 			$queue_name = $_POST["queue_name"];
 			$queue_extension = $_POST["queue_extension"];
 			$queue_greeting = $_POST["queue_greeting"];
+			$queue_language = $_POST["queue_language"];
 			$queue_strategy = $_POST["queue_strategy"];
 			$call_center_tiers = $_POST["call_center_tiers"];
 			$queue_moh_sound = $_POST["queue_moh_sound"];
@@ -131,6 +146,12 @@
 				$queue_context = $domain_name;
 			}
 
+		//seperate the language components into language, dialect and voice
+			$language_array = explode("/",$queue_language);
+			$queue_language = $language_array[0] ?? '';
+			$queue_dialect = $language_array[1] ?? '';
+			$queue_voice = $language_array[2] ?? '';
+
 		//remove invalid characters
 			$queue_cid_prefix = str_replace(":", "-", $queue_cid_prefix);
 			$queue_cid_prefix = str_replace("\"", "", $queue_cid_prefix);
@@ -311,9 +332,12 @@
 			$array['call_center_queues'][0]['queue_name'] = $queue_name;
 			$array['call_center_queues'][0]['queue_extension'] = $queue_extension;
 			$array['call_center_queues'][0]['queue_greeting'] = $queue_greeting;
+			$array['call_center_queues'][0]['queue_language'] = $queue_language;
 			$array['call_center_queues'][0]['queue_strategy'] = $queue_strategy;
 			$array['call_center_queues'][0]['queue_moh_sound'] = $queue_moh_sound;
 			$array['call_center_queues'][0]['queue_record_template'] = $queue_record_template;
+			$array['call_center_queues'][0]['queue_dialect'] = $queue_dialect;
+			$array['call_center_queues'][0]['queue_voice'] = $queue_voice;
 			$array['call_center_queues'][0]['queue_time_base_score'] = $queue_time_base_score;
 			$array['call_center_queues'][0]['queue_time_base_score_sec'] = $queue_time_base_score_sec;
 			$array['call_center_queues'][0]['queue_max_wait_time'] = $queue_max_wait_time;
@@ -548,6 +572,9 @@
 				$database_queue_name = $row["queue_name"];
 				$queue_extension = $row["queue_extension"];
 				$queue_greeting = $row["queue_greeting"];
+				$queue_language = $row["queue_language"];
+				$queue_dialect = $row["queue_dialect"];
+				$queue_voice = $row["queue_voice"];
 				$queue_strategy = $row["queue_strategy"];
 				$queue_moh_sound = $row["queue_moh_sound"];
 				$queue_record_template = $row["queue_record_template"];
@@ -864,6 +891,34 @@
 	echo "</td>\n";
 	echo "</tr>\n";
 
+	echo "<tr>\n";
+	echo "<td class='vncell' valign='top' align='left' nowrap>\n";
+	echo "	".$text['label-language']."\n";
+	echo "</td>\n";
+	echo "<td class='vtable' align='left'>\n";
+	echo "  <select class='formfld' type='text' name='queue_language'>\n";
+	echo "		<option></option>\n";
+	if (!empty($queue_language) && !empty($queue_dialect) && !empty($queue_voice)) {
+		$language_formatted = $queue_language."-".$queue_dialect." ".$queue_voice;
+		echo "		<option value='".escape($queue_language.'/'.$queue_dialect.'/'.$queue_voice)."' selected='selected'>".escape($language_formatted)."</option>\n";
+	}
+	if (!empty($language_paths)) {
+		foreach ($language_paths as $key => $language_variables) {
+			$language_variables = explode('/',$language_paths[$key]);
+			$language = $language_variables[0];
+			$dialect = $language_variables[1];
+			$voice = $language_variables[2];
+			if (empty($language_formatted) || $language_formatted != $language.'-'.$dialect.' '.$voice) {
+				echo "		<option value='".$language."/".$dialect."/".$voice."'>".$language."-".$dialect." ".$voice."</option>\n";
+			}
+		}
+	}
+	echo "  </select>\n";
+	echo "<br />\n";
+	echo $text['description-language']."\n";
+	echo "</td>\n";
+	echo "</tr>\n";
+
 	echo "<tr>\n";
 	echo "<td class='vncellreq' valign='top' align='left' nowrap>\n";
 	echo "	".$text['label-strategy']."\n";
diff --git a/app/switch/resources/scripts/app/xml_handler/resources/scripts/configuration/callcenter.conf.lua b/app/switch/resources/scripts/app/xml_handler/resources/scripts/configuration/callcenter.conf.lua
index d674456c21..583e1b956f 100644
--- a/app/switch/resources/scripts/app/xml_handler/resources/scripts/configuration/callcenter.conf.lua
+++ b/app/switch/resources/scripts/app/xml_handler/resources/scripts/configuration/callcenter.conf.lua
@@ -25,7 +25,7 @@
 --      POSSIBILITY OF SUCH DAMAGE.
 
 --include functions
-require "resources.functions.format_ringback"
+	require "resources.functions.format_ringback"
 
 --include xml library
 	local Xml = require "resources.functions.xml";
@@ -102,6 +102,9 @@ require "resources.functions.format_ringback"
 					domain_name = row.domain_name;
 					queue_name = row.queue_name;
 					queue_extension = row.queue_extension;
+					queue_language = row.queue_language;
+					queue_dialect = row.queue_dialect;
+					queue_voice = row.queue_voice;
 					queue_strategy = row.queue_strategy;
 					queue_moh_sound = row.queue_moh_sound;
 					queue_record_template = row.queue_record_template;
@@ -132,7 +135,6 @@ require "resources.functions.format_ringback"
 					queue_record_template = string.gsub(queue_record_template, "{sip_from_user}", "${sip_from_user}");
 					queue_record_template = string.gsub(queue_record_template, "{sip_to_user}", "${sip_to_user}");
 					queue_record_template = string.gsub(queue_record_template, "{sip_req_user}", "${sip_req_user}");
-					
 
 				--start the xml
 					xml:append([[                            <queue name="]] .. xml.sanitize(queue_extension) .. [[@]] .. xml.sanitize(domain_name) .. [[" label="]] .. xml.sanitize(queue_name) .. [[@]] .. xml.sanitize(domain_name) .. [[">]]);
@@ -232,8 +234,15 @@ require "resources.functions.format_ringback"
 								--add the call_timeout
 								agent_contact = "{call_timeout="..agent_call_timeout..",domain_name="..domain_name..",domain_uuid="..domain_uuid..",extension_uuid="..extension_uuid..",sip_h_caller_destination=${caller_destination}"..record.."}"..agent_contact;
 							else
+								--set the language, voice and dialect
+								if (queue_language ~= nil and queue_language ~= nil and queue_language ~= nil) then
+									language = "default_language="..queue_language..",queue_voice="..queue_voice..",queue_dialect="..queue_dialect;
+								else
+									language = '';
+								end
+
 								--add the call_timeout and confirm
-								agent_contact = "{"..confirm..",call_timeout="..agent_call_timeout..",domain_name="..domain_name..",domain_uuid="..domain_uuid..",sip_h_caller_destination=${caller_destination}}"..agent_contact;
+								agent_contact = "{"..confirm..",call_timeout="..agent_call_timeout..",domain_name="..domain_name..","..language..",domain_uuid="..domain_uuid..",sip_h_caller_destination=${caller_destination}}"..agent_contact;
 							end
 						else
 							--found