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[4.5] Allow changing the direct dial digits regex for IVRs (#5421)

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* Modify ivr.conf.lua to allow changing the direct dial matching digits from default settings

This is needed to allow using direct dial with IVR options that overlap the default regex pattern.

* Add in the new direct_dial_digits setting to allow changing what triggers attempting a direct dial in IVRs
This commit is contained in:
Andrew Querol
2020-08-27 09:04:48 -05:00
committed by GitHub
parent 66ee5d4546
commit ebab725771
2 changed files with 22 additions and 6 deletions
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20
app/scripts/resources/scripts/app/xml_handler/resources/scripts/configuration/ivr.conf.lua
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@@ -114,8 +114,16 @@
ivr_menu_cid_prefix = row["ivr_menu_cid_prefix"];
ivr_menu_description = row["ivr_menu_description"];
--set the storage path
--set variables from settings
local settings = Settings.new(dbh, domain_name, domain_uuid)
--direct dial regex
direct_dial_digits = settings:get('ivr_menu', 'direct_dial_digits', 'text')
if (direct_dial_digits == nil or direct_dial == '') then
direct_dial_digits = '/^(\d{2,11})$/'
end
--storage path
local storage_type = settings:get('recordings', 'storage_type', 'text')
local storage_path = settings:get('recordings', 'storage_path', 'text')
if (storage_path ~= nil) then
@@ -272,11 +280,11 @@
--direct dial
if (ivr_menu_direct_dial == "true") then
table.insert(xml, [[ <entry action="menu-exec-app" digits="/^(\d{2,11})$/" param="set ${cond(${user_exists id $1 ]]..domain_name..[[} == true ? user_exists=true : user_exists=false)}" description="direct dial"/>\n]]);
table.insert(xml, [[ <entry action="menu-exec-app" digits="/^(\d{2,11})$/" param="set ${cond(${user_exists} == true ? user_exists=true : ivr_max_failures=${system(expr ${ivr_max_failures} + 1)})}" description="increment max failures"/>\n]]);
table.insert(xml, [[ <entry action="menu-exec-app" digits="/^(\d{2,11})$/" param="playback ${cond(${user_exists} == true ? ]]..sound_prefix..[[ivr/ivr-call_being_transferred.wav : ]]..sound_prefix..[[ivr/ivr-that_was_an_invalid_entry.wav)}" description="play sound"/>\n]]);
table.insert(xml, [[ <entry action="menu-exec-app" digits="/^(\d{2,11})$/" param="transfer ${cond(${ivr_max_failures} == ]]..ivr_menu_max_failures..[[ ? ]]..ivr_menu_exit_data..[[)}" description="max fail transfer"/>\n]]);
table.insert(xml, [[ <entry action="menu-exec-app" digits="/^(\d{2,11})$/" param="transfer ${cond(${user_exists} == true ? $1 XML ]]..domain_name..[[)}" description="direct dial transfer"/>\n]]);
table.insert(xml, [[ <entry action="menu-exec-app" digits="]]..direct_dial_digits..[[" param="set ${cond(${user_exists id $1 ]]..domain_name..[[} == true ? user_exists=true : user_exists=false)}" description="direct dial"/>\n]]);
table.insert(xml, [[ <entry action="menu-exec-app" digits="]]..direct_dial_digits..[[" param="set ${cond(${user_exists} == true ? user_exists=true : ivr_max_failures=${system(expr ${ivr_max_failures} + 1)})}" description="increment max failures"/>\n]]);
table.insert(xml, [[ <entry action="menu-exec-app" digits="]]..direct_dial_digits..[[" param="playback ${cond(${user_exists} == true ? ]]..sound_prefix..[[ivr/ivr-call_being_transferred.wav : ]]..sound_prefix..[[ivr/ivr-that_was_an_invalid_entry.wav)}" description="play sound"/>\n]]);
table.insert(xml, [[ <entry action="menu-exec-app" digits="]]..direct_dial_digits..[[" param="transfer ${cond(${ivr_max_failures} == ]]..ivr_menu_max_failures..[[ ? ]]..ivr_menu_exit_data..[[)}" description="max fail transfer"/>\n]]);
table.insert(xml, [[ <entry action="menu-exec-app" digits="]]..direct_dial_digits..[[" param="transfer ${cond(${user_exists} == true ? $1 XML ]]..domain_name..[[)}" description="direct dial transfer"/>\n]]);
end
--close the extension tag if it was left open