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Send Presence to the for Agent ID

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markjcrane
2023-05-23 22:27:58 -06:00
parent 7276160030
commit e6a69de549
2 changed files with 64 additions and 27 deletions
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13
app/call_centers/resources/jobs/call_center_agents.php
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@@ -89,6 +89,19 @@
$event .= "unique-id: ".uuid()."\n";
$event .= "Presence-Call-Direction: outbound\n";
$event .= "answer-state: ".$answer_state."\n";
$event = "sendevent PRESENCE_IN\n";
$event .= "proto: agent\n";
$event .= "from: ".$row['agent_id']."@".$row['domain_name']."\n";
$event .= "login: ".$row['agent_id']."@".$row['domain_name']."\n";
$event .= "status: Active (1 waiting)\n";
$event .= "rpid: unknown\n";
$event .= "event_type: presence\n";
$event .= "alt_event_type: dialog\n";
$event .= "event_count: 1\n";
$event .= "unique-id: ".uuid()."\n";
$event .= "Presence-Call-Direction: outbound\n";
$event .= "answer-state: ".$answer_state."\n";
}
//send message to the console