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Use the queue uuid for the cc_queue

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This commit is contained in:
markjcrane
2021-05-06 23:23:07 -06:00
parent 13b6be49c8
commit cfd70fb18f
4 changed files with 23 additions and 13 deletions
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14
app/call_centers/call_center_queue_edit.php
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@@ -145,7 +145,7 @@
//delete the agent over event socket
if ($fp) {
//callcenter_config tier del [queue_name] [agent_name]
if (is_uuid($call_center_queue_uuid) && is_uuid($call_center_agent_uuid)) {
if (is_numeric($queue_extension) && is_uuid($call_center_agent_uuid)) {
$cmd = "api callcenter_config tier del ".$queue_extension."@".$_SESSION['domain_name']." ".$call_center_agent_uuid;
$response = event_socket_request($fp, $cmd);
}
@@ -331,6 +331,12 @@
$dialplan_xml .= " </condition>\n";
$dialplan_xml .= " <condition field=\"destination_number\" expression=\"^".$queue_extension."$\">\n";
$dialplan_xml .= " <action application=\"answer\" data=\"\"/>\n";
if (is_uuid($call_center_queue_uuid)) {
$dialplan_xml .= " <action application=\"set\" data=\"call_center_queue_uuid=".$call_center_queue_uuid."\"/>\n";
}
if (is_numeric($queue_extension)) {
$dialplan_xml .= " <action application=\"set\" data=\"queue_extension=".$queue_extension."\"/>\n";
}
$dialplan_xml .= " <action application=\"set\" data=\"hangup_after_bridge=true\"/>\n";
if ($queue_time_base_score_sec != '') {
$dialplan_xml .= " <action application=\"set\" data=\"cc_base_score=".$queue_time_base_score_sec."\"/>\n";
@@ -434,19 +440,19 @@
callcenter_config tier set position [queue_name] [agent_name] [position]
*/
//add the agent
if (is_uuid($call_center_queue_uuid) && is_numeric($queue_extension) && is_numeric($tier_level) && is_numeric($tier_position)) {
if (is_numeric($queue_extension) && is_uuid($call_center_agent_uuid) && is_numeric($tier_level) && is_numeric($tier_position)) {
$cmd = "api callcenter_config tier add ".$queue_extension."@".$_SESSION["domain_name"]." ".$call_center_agent_uuid." ".$tier_level." ".$tier_position;
$response = event_socket_request($fp, $cmd);
}
usleep(200);
//agent set level
if (is_uuid($call_center_queue_uuid) && is_numeric($queue_extension) && is_numeric($tier_level)) {
if (is_numeric($queue_extension) && is_numeric($tier_level)) {
$cmd = "api callcenter_config tier set level ".$queue_extension."@".$_SESSION["domain_name"]." ".$call_center_agent_uuid." ".$tier_level;
$response = event_socket_request($fp, $cmd);
}
usleep(200);
//agent set position
if (is_uuid($call_center_queue_uuid) && is_numeric($queue_extension) && is_numeric($tier_position)) {
if (is_numeric($queue_extension) && is_numeric($tier_position)) {
$cmd = "api callcenter_config tier set position ".$queue_extension."@".$_SESSION["domain_name"]." ".$tier_position;
$response = event_socket_request($fp, $cmd);
}