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Fix the call center queue record

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FusionPBX
2025-11-26 07:20:13 -07:00
committed by GitHub
parent ef38bbb696
commit bb86a877b1
1 changed files with 17 additions and 7 deletions
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24
app/call_centers/call_center_queue_edit.php
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@@ -115,7 +115,7 @@
$queue_strategy = $_POST["queue_strategy"];
$call_center_tiers = $_POST["call_center_tiers"];
$queue_moh_sound = $_POST["queue_moh_sound"];
$queue_record_template = $_POST["queue_record_template"];
$queue_record_enabled = $_POST["queue_record_enabled"];
$queue_time_base_score = $_POST["queue_time_base_score"];
$queue_time_base_score_sec = $_POST["queue_time_base_score_sec"];
$queue_max_wait_time = $_POST["queue_max_wait_time"];
@@ -295,7 +295,7 @@
$_POST["dialplan_uuid"] = $dialplan_uuid;
}
//update the call centier tiers array
//update the call center tiers array
$x = 0;
if (!empty($_POST["call_center_tiers"])) {
foreach ($_POST["call_center_tiers"] as $row) {
@@ -328,6 +328,15 @@
}
}
//set the the record_template for mod call center
if ($queue_record_enabled == 'true') {
$record_template = $settings->get('switch','recordings', '')."/".$domain_name."/archive/";
$record_template .= $settings->get('call_center','record_name', "\${strftime(%Y)}/\${strftime(%b)}/\${strftime(%d)}/\${uuid}.\${record_ext}");
}
else {
$record_template = '';
}
//prepare the array
$array['call_center_queues'][0]['queue_name'] = $queue_name;
$array['call_center_queues'][0]['queue_extension'] = $queue_extension;
@@ -335,7 +344,7 @@
$array['call_center_queues'][0]['queue_language'] = $queue_language;
$array['call_center_queues'][0]['queue_strategy'] = $queue_strategy;
$array['call_center_queues'][0]['queue_moh_sound'] = $queue_moh_sound;
$array['call_center_queues'][0]['queue_record_template'] = $queue_record_template;
$array['call_center_queues'][0]['queue_record_template'] = $record_template;
$array['call_center_queues'][0]['queue_dialect'] = $queue_dialect;
$array['call_center_queues'][0]['queue_voice'] = $queue_voice;
$array['call_center_queues'][0]['queue_time_base_score'] = $queue_time_base_score;
@@ -539,7 +548,7 @@
}
}
//syncrhonize configuration
//synchronize configuration
save_call_center_xml();
//clear the cache
@@ -665,6 +674,7 @@
if (empty($queue_max_wait_time)) { $queue_max_wait_time = "0"; }
if (empty($queue_max_wait_time_with_no_agent)) { $queue_max_wait_time_with_no_agent = "90"; }
if (empty($queue_max_wait_time_with_no_agent_time_reached)) { $queue_max_wait_time_with_no_agent_time_reached = "30"; }
if (empty($queue_record_template)) { $queue_record_enabled = "false"; }
if (empty($queue_tier_rules_apply)) { $queue_tier_rules_apply = "false"; }
if (empty($queue_tier_rule_wait_second)) { $queue_tier_rule_wait_second = "30"; }
if (empty($queue_tier_rule_wait_multiply_level)) { $queue_tier_rule_wait_multiply_level = "true"; }
@@ -1076,14 +1086,14 @@
echo " ".$text['label-record_template']."\n";
echo "</td>\n";
echo "<td class='vtable' align='left'>\n";
echo " <select class='formfld' name='queue_record_template'>\n";
if (!empty($queue_record_template)) {
echo " <select class='formfld' name='queue_record_enabled'>\n";
if (!empty($queue_record_enabled)) {
echo " <option value='".escape($record_template)."' selected='selected' >".$text['option-true']."</option>\n";
}
else {
echo " <option value='".escape($record_template)."'>".$text['option-true']."</option>\n";
}
if (empty($queue_record_template)) {
if (empty($queue_record_enabled)) {
echo " <option value='' selected='selected' >".$text['option-false']."</option>\n";
}
else {