diff --git a/resources/templates/provision/polycom/5.x/{$mac}.cfg b/resources/templates/provision/polycom/5.x/{$mac}.cfg
index d4757ad0dd..de0945f529 100644
--- a/resources/templates/provision/polycom/5.x/{$mac}.cfg
+++ b/resources/templates/provision/polycom/5.x/{$mac}.cfg
@@ -45,7 +45,7 @@
 		{if $row.sip_transport == 'dns srv'}reg.{$row.line_number}.server.2.transport="DNSnaptr"{/if}
 
 		{if isset($row.register_expires)}reg.{$row.line_number}.server.2.expires="{$row.register_expires}"{else}reg.{$row.line_number}.server.2.expires="{$row.register_expires}"{/if}
-		
+
 		{if isset($polycom_ring_type)}reg.{$row.line_number}.ringType="{$polycom_ring_type}"{/if}
 
 		{if isset($polycom_ring_type_private)}reg.{$row.line_number}.ringType.privateLine="{$polycom_ring_type_private}"{/if}
@@ -58,16 +58,16 @@
 		sec.srtp.require="{$polycom_srtp_require}"
 		{if isset($polycom_root_cert)}sec.TLS.customCaCert.5="{$polycom_root_cert}"{/if}
 		{if isset($polycom_cert_validation)}sec.TLS.SIP.strictCertCommonNameValidation="{$polycom_cert_validation}"{/if}
-		{if isset($polycom_provision_cert_validate)} 
-		device.sec.TLS.prov.strictCertCommonNameValidation.set ="1" 
+		{if isset($polycom_provision_cert_validate)}
+		device.sec.TLS.prov.strictCertCommonNameValidation.set ="1"
 		device.sec.TLS.prov.strictCertCommonNameValidation="{$polycom_provision_cert_validate}"
 		{/if}
-		{if isset($polycom_platform_profile_cipher_suite)} 
+		{if isset($polycom_platform_profile_cipher_suite)}
 		device.sec.TLS.profile.cipherSuiteDefault1.set="1"
 		device.sec.TLS.profile.cipherSuiteDefault1="0"
 		device.sec.TLS.profile.cipherSuite1.set="1"
 		device.sec.TLS.profile.cipherSuite1="{$polycom_platform_profile_cipher_suite}"
-		{/if}		
+		{/if}
 	/>
 	<DEVICE_SETTINGS
 		device.set="1"
@@ -221,12 +221,12 @@
 		voIpProt.SIP.alertInfo.2.value="answer"
 		voIpProt.server.1.failOver.reRegisterOn="1"
 		voIpProt.server.1.failOver.failRegistrationOn="1"
-		voIpProt.server.1.failOver.onlySignalWithRegistered="1" 
+		voIpProt.server.1.failOver.onlySignalWithRegistered="1"
 		voIpProt.server.1.failOver.failBack.mode="duration"
 		voIpProt.server.1.failOver.failBack.timeout="120"
 		voIpProt.server.2.failOver.reRegisterOn="1"
 		voIpProt.server.2.failOver.failRegistrationOn="1"
-		voIpProt.server.2.failOver.onlySignalWithRegistered="1" 
+		voIpProt.server.2.failOver.onlySignalWithRegistered="1"
 		voIpProt.server.2.failOver.failBack.mode="duration"
 		voIpProt.server.2.failOver.failBack.timeout="120"
 		{if isset($polycom_bluetooth_radio_on)}feature.bluetooth.radioOn="{$polycom_bluetooth_radio_on}"{/if}
@@ -271,6 +271,68 @@
 		{if isset($polycom_contacts_directory)}contacts_directory="{$polycom_contacts_directory}/{$domain_name}/"{/if}
 		{if isset($polycom_pagination_enabled)}up.Pagination.enabled="{$polycom_pagination_enabled}"{/if}
 	/>
+	<ALERT_INFO
+		voIpProt.SIP.alertInfo.1.value="paging" voIpProt.SIP.alertInfo.3.class="paging"
+		voIpProt.SIP.alertInfo.2.value="autoanswer" voIpProt.SIP.alertInfo.4.class="autoanswer"
+		voIpProt.SIP.alertInfo.3.value="external" voIpProt.SIP.alertInfo.1.class="custom17"
+		voIpProt.SIP.alertInfo.4.value="internal" voIpProt.SIP.alertInfo.2.class="custom18"
+		voIpProt.SIP.alertInfo.5.value="1" voIpProt.SIP.alertInfo.3.class="custom1"
+		voIpProt.SIP.alertInfo.6.value="2" voIpProt.SIP.alertInfo.4.class="custom2"
+		voIpProt.SIP.alertInfo.7.value="3" voIpProt.SIP.alertInfo.5.class="custom3"
+		voIpProt.SIP.alertInfo.8.value="4" voIpProt.SIP.alertInfo.6.class="custom4"
+		voIpProt.SIP.alertInfo.9.value="5" voIpProt.SIP.alertInfo.7.class="custom5"
+		voIpProt.SIP.alertInfo.10.value="6" voIpProt.SIP.alertInfo.8.class="custom6"
+		voIpProt.SIP.alertInfo.11.value="7" voIpProt.SIP.alertInfo.9.class="custom7"
+		voIpProt.SIP.alertInfo.12.value="8" voIpProt.SIP.alertInfo.10.class="custom8"
+		voIpProt.SIP.alertInfo.13.value="9" voIpProt.SIP.alertInfo.11.class="custom9"
+		voIpProt.SIP.alertInfo.14.value="10" voIpProt.SIP.alertInfo.12.class="custom10"
+		voIpProt.SIP.alertInfo.15.value="11" voIpProt.SIP.alertInfo.13.class="custom11"
+		voIpProt.SIP.alertInfo.16.value="12" voIpProt.SIP.alertInfo.14.class="custom12"
+		voIpProt.SIP.alertInfo.17.value="13" voIpProt.SIP.alertInfo.17.class="custom13"
+		voIpProt.SIP.alertInfo.18.value="14" voIpProt.SIP.alertInfo.18.class="custom14"
+		voIpProt.SIP.alertInfo.20.value="15" voIpProt.SIP.alertInfo.16.class="custom15"
+		voIpProt.SIP.alertInfo.21.value="16" voIpProt.SIP.alertInfo.16.class="custom16"
+		voIpProt.SIP.alertInfo.22.value="17" voIpProt.SIP.alertInfo.16.class="custom17"
+		voIpProt.SIP.alertInfo.23.value="18" voIpProt.SIP.alertInfo.16.class="custom18"
+		/>
+	<RING_TONES
+		se.rt.custom1.ringer="ringer1"
+		se.rt.custom1.type="ring"
+		se.rt.custom2.ringer="ringer2"
+		se.rt.custom2.type="ring"
+		se.rt.custom3.ringer="ringer3"
+		se.rt.custom3.type="ring"
+		se.rt.custom4.ringer="ringer4"
+		se.rt.custom4.type="ring"
+		se.rt.custom5.ringer="ringer5"
+		se.rt.custom5.type="ring"
+		se.rt.custom6.ringer="ringer6"
+		se.rt.custom6.type="ring"
+		se.rt.custom7.ringer="ringer7"
+		se.rt.custom7.type="ring"
+		se.rt.ringer8.ringer="ringer8"
+		se.rt.custom8.type="ring"
+		se.rt.custom9.ringer="ringer9"
+		se.rt.custom9.type="ring"
+		se.rt.custom10.ringer="ringer10"
+		se.rt.custom10.type="ring"
+		se.rt.custom11.ringer="ringer11"
+		se.rt.custom11.type="ring"
+		se.rt.custom12.ringer="ringer12"
+		se.rt.custom12.type="ring"
+		se.rt.custom13.ringer="ringer13"
+		se.rt.custom13.type="ring"
+		se.rt.custom14.ringer="ringer14"
+		se.rt.custom14.type="ring"
+		se.rt.custom15.ringer="ringer15"
+		se.rt.custom15.type="ring"
+		se.rt.custom16.ringer="ringer16"
+		se.rt.custom16.type="ring"
+		se.rt.custom17.ringer="ringer1"
+		se.rt.custom17.type="ring"
+		se.rt.custom18.ringer="ringer5"
+		se.rt.custom18.type="ring"
+	/>
 	<SOFT_KEYS
 		softkey.1.label="VMTransfer"
 		softkey.1.action="^*99$P1N4$$Trefer$"
@@ -320,19 +382,19 @@
 		{if isset($polycom_homescreen_directories)}homeScreen.directories.enable="{$polycom_homescreen_directories}"{/if}
 		homeScreen.intercom.enable="0"
 	/>
-	<USB 
+	<USB
 		feature.callRecording.enabled="0"
 	/>
 	<LANGUAGE
 		lcl.ml.lang="{$polycom_display_language}"
 	/>
-	
+
 	<NETWORK_SETTINGS
-		{if isset($polycom_dns_server)} 
+		{if isset($polycom_dns_server)}
 		device.dns.serverAddress.set="1"
 		device.dns.serverAddress="{$polycom_dns_server}"
 		{/if}
-		{if isset($polycom_dns_alt_server)} 
+		{if isset($polycom_dns_alt_server)}
 		device.dns.altSrvAddress.set="1"
 		device.dns.altSrvAddress="{$polycom_dns_alt_server}"
 		{/if}
diff --git a/resources/templates/provision/polycom/6.x/{$mac}.cfg b/resources/templates/provision/polycom/6.x/{$mac}.cfg
index d4757ad0dd..2be5c88029 100644
--- a/resources/templates/provision/polycom/6.x/{$mac}.cfg
+++ b/resources/templates/provision/polycom/6.x/{$mac}.cfg
@@ -45,7 +45,7 @@
 		{if $row.sip_transport == 'dns srv'}reg.{$row.line_number}.server.2.transport="DNSnaptr"{/if}
 
 		{if isset($row.register_expires)}reg.{$row.line_number}.server.2.expires="{$row.register_expires}"{else}reg.{$row.line_number}.server.2.expires="{$row.register_expires}"{/if}
-		
+
 		{if isset($polycom_ring_type)}reg.{$row.line_number}.ringType="{$polycom_ring_type}"{/if}
 
 		{if isset($polycom_ring_type_private)}reg.{$row.line_number}.ringType.privateLine="{$polycom_ring_type_private}"{/if}
@@ -58,16 +58,16 @@
 		sec.srtp.require="{$polycom_srtp_require}"
 		{if isset($polycom_root_cert)}sec.TLS.customCaCert.5="{$polycom_root_cert}"{/if}
 		{if isset($polycom_cert_validation)}sec.TLS.SIP.strictCertCommonNameValidation="{$polycom_cert_validation}"{/if}
-		{if isset($polycom_provision_cert_validate)} 
-		device.sec.TLS.prov.strictCertCommonNameValidation.set ="1" 
+		{if isset($polycom_provision_cert_validate)}
+		device.sec.TLS.prov.strictCertCommonNameValidation.set ="1"
 		device.sec.TLS.prov.strictCertCommonNameValidation="{$polycom_provision_cert_validate}"
 		{/if}
-		{if isset($polycom_platform_profile_cipher_suite)} 
+		{if isset($polycom_platform_profile_cipher_suite)}
 		device.sec.TLS.profile.cipherSuiteDefault1.set="1"
 		device.sec.TLS.profile.cipherSuiteDefault1="0"
 		device.sec.TLS.profile.cipherSuite1.set="1"
 		device.sec.TLS.profile.cipherSuite1="{$polycom_platform_profile_cipher_suite}"
-		{/if}		
+		{/if}
 	/>
 	<DEVICE_SETTINGS
 		device.set="1"
@@ -78,7 +78,7 @@
 		device.prov.upgradeServer.set="1"
 		device.prov.upgradeServer="{$polycom_firmware_url}"
 		{if isset($admin_password)}
-		device.auth.localUserPassword.set="1" 
+		device.auth.localUserPassword.set="1"
 		device.auth.localUserPassword="{$admin_password}"
 		{/if}
 		{if isset($admin_password)}
@@ -271,6 +271,68 @@
 		{if isset($polycom_contacts_directory)}contacts_directory="{$polycom_contacts_directory}/{$domain_name}/"{/if}
 		{if isset($polycom_pagination_enabled)}up.Pagination.enabled="{$polycom_pagination_enabled}"{/if}
 	/>
+	<ALERT_INFO
+		voIpProt.SIP.alertInfo.1.value="paging" voIpProt.SIP.alertInfo.3.class="paging"
+		voIpProt.SIP.alertInfo.2.value="autoanswer" voIpProt.SIP.alertInfo.4.class="autoanswer"
+		voIpProt.SIP.alertInfo.3.value="external" voIpProt.SIP.alertInfo.1.class="custom17"
+		voIpProt.SIP.alertInfo.4.value="internal" voIpProt.SIP.alertInfo.2.class="custom18"
+		voIpProt.SIP.alertInfo.5.value="1" voIpProt.SIP.alertInfo.3.class="custom1"
+		voIpProt.SIP.alertInfo.6.value="2" voIpProt.SIP.alertInfo.4.class="custom2"
+		voIpProt.SIP.alertInfo.7.value="3" voIpProt.SIP.alertInfo.5.class="custom3"
+		voIpProt.SIP.alertInfo.8.value="4" voIpProt.SIP.alertInfo.6.class="custom4"
+		voIpProt.SIP.alertInfo.9.value="5" voIpProt.SIP.alertInfo.7.class="custom5"
+		voIpProt.SIP.alertInfo.10.value="6" voIpProt.SIP.alertInfo.8.class="custom6"
+		voIpProt.SIP.alertInfo.11.value="7" voIpProt.SIP.alertInfo.9.class="custom7"
+		voIpProt.SIP.alertInfo.12.value="8" voIpProt.SIP.alertInfo.10.class="custom8"
+		voIpProt.SIP.alertInfo.13.value="9" voIpProt.SIP.alertInfo.11.class="custom9"
+		voIpProt.SIP.alertInfo.14.value="10" voIpProt.SIP.alertInfo.12.class="custom10"
+		voIpProt.SIP.alertInfo.15.value="11" voIpProt.SIP.alertInfo.13.class="custom11"
+		voIpProt.SIP.alertInfo.16.value="12" voIpProt.SIP.alertInfo.14.class="custom12"
+		voIpProt.SIP.alertInfo.17.value="13" voIpProt.SIP.alertInfo.17.class="custom13"
+		voIpProt.SIP.alertInfo.18.value="14" voIpProt.SIP.alertInfo.18.class="custom14"
+		voIpProt.SIP.alertInfo.20.value="15" voIpProt.SIP.alertInfo.16.class="custom15"
+		voIpProt.SIP.alertInfo.21.value="16" voIpProt.SIP.alertInfo.16.class="custom16"
+		voIpProt.SIP.alertInfo.22.value="17" voIpProt.SIP.alertInfo.16.class="custom17"
+		voIpProt.SIP.alertInfo.23.value="18" voIpProt.SIP.alertInfo.16.class="custom18"
+		/>
+	<RING_TONES
+		se.rt.custom1.ringer="ringer1"
+		se.rt.custom1.type="ring"
+		se.rt.custom2.ringer="ringer2"
+		se.rt.custom2.type="ring"
+		se.rt.custom3.ringer="ringer3"
+		se.rt.custom3.type="ring"
+		se.rt.custom4.ringer="ringer4"
+		se.rt.custom4.type="ring"
+		se.rt.custom5.ringer="ringer5"
+		se.rt.custom5.type="ring"
+		se.rt.custom6.ringer="ringer6"
+		se.rt.custom6.type="ring"
+		se.rt.custom7.ringer="ringer7"
+		se.rt.custom7.type="ring"
+		se.rt.ringer8.ringer="ringer8"
+		se.rt.custom8.type="ring"
+		se.rt.custom9.ringer="ringer9"
+		se.rt.custom9.type="ring"
+		se.rt.custom10.ringer="ringer10"
+		se.rt.custom10.type="ring"
+		se.rt.custom11.ringer="ringer11"
+		se.rt.custom11.type="ring"
+		se.rt.custom12.ringer="ringer12"
+		se.rt.custom12.type="ring"
+		se.rt.custom13.ringer="ringer13"
+		se.rt.custom13.type="ring"
+		se.rt.custom14.ringer="ringer14"
+		se.rt.custom14.type="ring"
+		se.rt.custom15.ringer="ringer15"
+		se.rt.custom15.type="ring"
+		se.rt.custom16.ringer="ringer16"
+		se.rt.custom16.type="ring"
+		se.rt.custom17.ringer="ringer1"
+		se.rt.custom17.type="ring"
+		se.rt.custom18.ringer="ringer5"
+		se.rt.custom18.type="ring"
+	/>
 	<SOFT_KEYS
 		softkey.1.label="VMTransfer"
 		softkey.1.action="^*99$P1N4$$Trefer$"
@@ -320,19 +382,19 @@
 		{if isset($polycom_homescreen_directories)}homeScreen.directories.enable="{$polycom_homescreen_directories}"{/if}
 		homeScreen.intercom.enable="0"
 	/>
-	<USB 
+	<USB
 		feature.callRecording.enabled="0"
 	/>
 	<LANGUAGE
 		lcl.ml.lang="{$polycom_display_language}"
 	/>
-	
+
 	<NETWORK_SETTINGS
-		{if isset($polycom_dns_server)} 
+		{if isset($polycom_dns_server)}
 		device.dns.serverAddress.set="1"
 		device.dns.serverAddress="{$polycom_dns_server}"
 		{/if}
-		{if isset($polycom_dns_alt_server)} 
+		{if isset($polycom_dns_alt_server)}
 		device.dns.altSrvAddress.set="1"
 		device.dns.altSrvAddress="{$polycom_dns_alt_server}"
 		{/if}
diff --git a/resources/templates/provision/polycom/vvx250/{$mac}.cfg b/resources/templates/provision/polycom/vvx250/{$mac}.cfg
index 5d05a1446d..fdaa4040e8 100644
--- a/resources/templates/provision/polycom/vvx250/{$mac}.cfg
+++ b/resources/templates/provision/polycom/vvx250/{$mac}.cfg
@@ -45,7 +45,7 @@
 		{if $row.sip_transport == 'dns srv'}reg.{$row.line_number}.server.2.transport="DNSnaptr"{/if}
 
 		{if isset($row.register_expires)}reg.{$row.line_number}.server.2.expires="{$row.register_expires}"{else}reg.{$row.line_number}.server.2.expires="{$row.register_expires}"{/if}
-		
+
 		{if isset($polycom_ring_type)}reg.{$row.line_number}.ringType="{$polycom_ring_type}"{/if}
 
 		{if isset($polycom_ring_type_private)}reg.{$row.line_number}.ringType.privateLine="{$polycom_ring_type_private}"{/if}
@@ -58,16 +58,16 @@
 		sec.srtp.require="{$polycom_srtp_require}"
 		{if isset($polycom_root_cert)}sec.TLS.customCaCert.5="{$polycom_root_cert}"{/if}
 		{if isset($polycom_cert_validation)}sec.TLS.SIP.strictCertCommonNameValidation="{$polycom_cert_validation}"{/if}
-		{if isset($polycom_provision_cert_validate)} 
-		device.sec.TLS.prov.strictCertCommonNameValidation.set ="1" 
+		{if isset($polycom_provision_cert_validate)}
+		device.sec.TLS.prov.strictCertCommonNameValidation.set ="1"
 		device.sec.TLS.prov.strictCertCommonNameValidation="{$polycom_provision_cert_validate}"
 		{/if}
-		{if isset($polycom_platform_profile_cipher_suite)} 
+		{if isset($polycom_platform_profile_cipher_suite)}
 		device.sec.TLS.profile.cipherSuiteDefault1.set="1"
 		device.sec.TLS.profile.cipherSuiteDefault1="0"
 		device.sec.TLS.profile.cipherSuite1.set="1"
 		device.sec.TLS.profile.cipherSuite1="{$polycom_platform_profile_cipher_suite}"
-		{/if}		
+		{/if}
 	/>
 	<DEVICE_SETTINGS
 		device.set="1"
@@ -78,7 +78,7 @@
 		device.prov.upgradeServer.set="1"
 		device.prov.upgradeServer="{$polycom_firmware_url_vvx250}"
 		{if isset($admin_password)}
-		device.auth.localUserPassword.set="1" 
+		device.auth.localUserPassword.set="1"
 		device.auth.localUserPassword="{$admin_password}"
 		{/if}
 		{if isset($admin_password)}
@@ -221,12 +221,12 @@
 		voIpProt.SIP.alertInfo.2.value="answer"
 		voIpProt.server.1.failOver.reRegisterOn="1"
 		voIpProt.server.1.failOver.failRegistrationOn="1"
-		voIpProt.server.1.failOver.onlySignalWithRegistered="1" 
+		voIpProt.server.1.failOver.onlySignalWithRegistered="1"
 		voIpProt.server.1.failOver.failBack.mode="duration"
 		voIpProt.server.1.failOver.failBack.timeout="120"
 		voIpProt.server.2.failOver.reRegisterOn="1"
 		voIpProt.server.2.failOver.failRegistrationOn="1"
-		voIpProt.server.2.failOver.onlySignalWithRegistered="1" 
+		voIpProt.server.2.failOver.onlySignalWithRegistered="1"
 		voIpProt.server.2.failOver.failBack.mode="duration"
 		voIpProt.server.2.failOver.failBack.timeout="120"
 		{if isset($polycom_bluetooth_radio_on)}feature.bluetooth.radioOn="{$polycom_bluetooth_radio_on}"{/if}
@@ -270,6 +270,68 @@
 		reg.1.server.1.subscribe.expires="{$polycom_subscribe_expires}"
 		{if isset($polycom_contacts_directory)}contacts_directory="{$polycom_contacts_directory}/{$domain_name}/"{/if}
 		{if isset($polycom_pagination_enabled)}up.Pagination.enabled="{$polycom_pagination_enabled}"{/if}
+	/>
+		<ALERT_INFO
+		voIpProt.SIP.alertInfo.1.value="paging" voIpProt.SIP.alertInfo.3.class="paging"
+		voIpProt.SIP.alertInfo.2.value="autoanswer" voIpProt.SIP.alertInfo.4.class="autoanswer"
+		voIpProt.SIP.alertInfo.3.value="external" voIpProt.SIP.alertInfo.1.class="custom17"
+		voIpProt.SIP.alertInfo.4.value="internal" voIpProt.SIP.alertInfo.2.class="custom18"
+		voIpProt.SIP.alertInfo.5.value="1" voIpProt.SIP.alertInfo.3.class="custom1"
+		voIpProt.SIP.alertInfo.6.value="2" voIpProt.SIP.alertInfo.4.class="custom2"
+		voIpProt.SIP.alertInfo.7.value="3" voIpProt.SIP.alertInfo.5.class="custom3"
+		voIpProt.SIP.alertInfo.8.value="4" voIpProt.SIP.alertInfo.6.class="custom4"
+		voIpProt.SIP.alertInfo.9.value="5" voIpProt.SIP.alertInfo.7.class="custom5"
+		voIpProt.SIP.alertInfo.10.value="6" voIpProt.SIP.alertInfo.8.class="custom6"
+		voIpProt.SIP.alertInfo.11.value="7" voIpProt.SIP.alertInfo.9.class="custom7"
+		voIpProt.SIP.alertInfo.12.value="8" voIpProt.SIP.alertInfo.10.class="custom8"
+		voIpProt.SIP.alertInfo.13.value="9" voIpProt.SIP.alertInfo.11.class="custom9"
+		voIpProt.SIP.alertInfo.14.value="10" voIpProt.SIP.alertInfo.12.class="custom10"
+		voIpProt.SIP.alertInfo.15.value="11" voIpProt.SIP.alertInfo.13.class="custom11"
+		voIpProt.SIP.alertInfo.16.value="12" voIpProt.SIP.alertInfo.14.class="custom12"
+		voIpProt.SIP.alertInfo.17.value="13" voIpProt.SIP.alertInfo.17.class="custom13"
+		voIpProt.SIP.alertInfo.18.value="14" voIpProt.SIP.alertInfo.18.class="custom14"
+		voIpProt.SIP.alertInfo.20.value="15" voIpProt.SIP.alertInfo.16.class="custom15"
+		voIpProt.SIP.alertInfo.21.value="16" voIpProt.SIP.alertInfo.16.class="custom16"
+		voIpProt.SIP.alertInfo.22.value="17" voIpProt.SIP.alertInfo.16.class="custom17"
+		voIpProt.SIP.alertInfo.23.value="18" voIpProt.SIP.alertInfo.16.class="custom18"
+		/>
+	<RING_TONES
+		se.rt.custom1.ringer="ringer1"
+		se.rt.custom1.type="ring"
+		se.rt.custom2.ringer="ringer2"
+		se.rt.custom2.type="ring"
+		se.rt.custom3.ringer="ringer3"
+		se.rt.custom3.type="ring"
+		se.rt.custom4.ringer="ringer4"
+		se.rt.custom4.type="ring"
+		se.rt.custom5.ringer="ringer5"
+		se.rt.custom5.type="ring"
+		se.rt.custom6.ringer="ringer6"
+		se.rt.custom6.type="ring"
+		se.rt.custom7.ringer="ringer7"
+		se.rt.custom7.type="ring"
+		se.rt.ringer8.ringer="ringer8"
+		se.rt.custom8.type="ring"
+		se.rt.custom9.ringer="ringer9"
+		se.rt.custom9.type="ring"
+		se.rt.custom10.ringer="ringer10"
+		se.rt.custom10.type="ring"
+		se.rt.custom11.ringer="ringer11"
+		se.rt.custom11.type="ring"
+		se.rt.custom12.ringer="ringer12"
+		se.rt.custom12.type="ring"
+		se.rt.custom13.ringer="ringer13"
+		se.rt.custom13.type="ring"
+		se.rt.custom14.ringer="ringer14"
+		se.rt.custom14.type="ring"
+		se.rt.custom15.ringer="ringer15"
+		se.rt.custom15.type="ring"
+		se.rt.custom16.ringer="ringer16"
+		se.rt.custom16.type="ring"
+		se.rt.custom17.ringer="ringer1"
+		se.rt.custom17.type="ring"
+		se.rt.custom18.ringer="ringer5"
+		se.rt.custom18.type="ring"
 	/>
 	<SOFT_KEYS
 		softkey.1.label="VMTransfer"
@@ -320,19 +382,19 @@
 		{if isset($polycom_homescreen_directories)}homeScreen.directories.enable="{$polycom_homescreen_directories}"{/if}
 		homeScreen.intercom.enable="0"
 	/>
-	<USB 
+	<USB
 		feature.callRecording.enabled="0"
 	/>
 	<LANGUAGE
 		lcl.ml.lang="{$polycom_display_language}"
 	/>
-	
+
 	<NETWORK_SETTINGS
-		{if isset($polycom_dns_server)} 
+		{if isset($polycom_dns_server)}
 		device.dns.serverAddress.set="1"
 		device.dns.serverAddress="{$polycom_dns_server}"
 		{/if}
-		{if isset($polycom_dns_alt_server)} 
+		{if isset($polycom_dns_alt_server)}
 		device.dns.altSrvAddress.set="1"
 		device.dns.altSrvAddress="{$polycom_dns_alt_server}"
 		{/if}
diff --git a/resources/templates/provision/polycom/vvx450/{$mac}.cfg b/resources/templates/provision/polycom/vvx450/{$mac}.cfg
index 1527d4b62f..c13d749976 100644
--- a/resources/templates/provision/polycom/vvx450/{$mac}.cfg
+++ b/resources/templates/provision/polycom/vvx450/{$mac}.cfg
@@ -45,7 +45,7 @@
 		{if $row.sip_transport == 'dns srv'}reg.{$row.line_number}.server.2.transport="DNSnaptr"{/if}
 
 		{if isset($row.register_expires)}reg.{$row.line_number}.server.2.expires="{$row.register_expires}"{else}reg.{$row.line_number}.server.2.expires="{$row.register_expires}"{/if}
-		
+
 		{if isset($polycom_ring_type)}reg.{$row.line_number}.ringType="{$polycom_ring_type}"{/if}
 
 		{if isset($polycom_ring_type_private)}reg.{$row.line_number}.ringType.privateLine="{$polycom_ring_type_private}"{/if}
@@ -58,16 +58,16 @@
 		sec.srtp.require="{$polycom_srtp_require}"
 		{if isset($polycom_root_cert)}sec.TLS.customCaCert.5="{$polycom_root_cert}"{/if}
 		{if isset($polycom_cert_validation)}sec.TLS.SIP.strictCertCommonNameValidation="{$polycom_cert_validation}"{/if}
-		{if isset($polycom_provision_cert_validate)} 
-		device.sec.TLS.prov.strictCertCommonNameValidation.set ="1" 
+		{if isset($polycom_provision_cert_validate)}
+		device.sec.TLS.prov.strictCertCommonNameValidation.set ="1"
 		device.sec.TLS.prov.strictCertCommonNameValidation="{$polycom_provision_cert_validate}"
 		{/if}
-		{if isset($polycom_platform_profile_cipher_suite)} 
+		{if isset($polycom_platform_profile_cipher_suite)}
 		device.sec.TLS.profile.cipherSuiteDefault1.set="1"
 		device.sec.TLS.profile.cipherSuiteDefault1="0"
 		device.sec.TLS.profile.cipherSuite1.set="1"
 		device.sec.TLS.profile.cipherSuite1="{$polycom_platform_profile_cipher_suite}"
-		{/if}		
+		{/if}
 	/>
 	<DEVICE_SETTINGS
 		device.set="1"
@@ -78,7 +78,7 @@
 		device.prov.upgradeServer.set="1"
 		device.prov.upgradeServer="{$polycom_firmware_url_vvx450}"
 		{if isset($admin_password)}
-		device.auth.localUserPassword.set="1" 
+		device.auth.localUserPassword.set="1"
 		device.auth.localUserPassword="{$admin_password}"
 		{/if}
 		{if isset($admin_password)}
@@ -221,12 +221,12 @@
 		voIpProt.SIP.alertInfo.2.value="answer"
 		voIpProt.server.1.failOver.reRegisterOn="1"
 		voIpProt.server.1.failOver.failRegistrationOn="1"
-		voIpProt.server.1.failOver.onlySignalWithRegistered="1" 
+		voIpProt.server.1.failOver.onlySignalWithRegistered="1"
 		voIpProt.server.1.failOver.failBack.mode="duration"
 		voIpProt.server.1.failOver.failBack.timeout="120"
 		voIpProt.server.2.failOver.reRegisterOn="1"
 		voIpProt.server.2.failOver.failRegistrationOn="1"
-		voIpProt.server.2.failOver.onlySignalWithRegistered="1" 
+		voIpProt.server.2.failOver.onlySignalWithRegistered="1"
 		voIpProt.server.2.failOver.failBack.mode="duration"
 		voIpProt.server.2.failOver.failBack.timeout="120"
 		{if isset($polycom_bluetooth_radio_on)}feature.bluetooth.radioOn="{$polycom_bluetooth_radio_on}"{/if}
@@ -271,6 +271,68 @@
 		{if isset($polycom_contacts_directory)}contacts_directory="{$polycom_contacts_directory}/{$domain_name}/"{/if}
 		{if isset($polycom_pagination_enabled)}up.Pagination.enabled="{$polycom_pagination_enabled}"{/if}
 	/>
+	<ALERT_INFO
+		voIpProt.SIP.alertInfo.1.value="paging" voIpProt.SIP.alertInfo.3.class="paging"
+		voIpProt.SIP.alertInfo.2.value="autoanswer" voIpProt.SIP.alertInfo.4.class="autoanswer"
+		voIpProt.SIP.alertInfo.3.value="external" voIpProt.SIP.alertInfo.1.class="custom17"
+		voIpProt.SIP.alertInfo.4.value="internal" voIpProt.SIP.alertInfo.2.class="custom18"
+		voIpProt.SIP.alertInfo.5.value="1" voIpProt.SIP.alertInfo.3.class="custom1"
+		voIpProt.SIP.alertInfo.6.value="2" voIpProt.SIP.alertInfo.4.class="custom2"
+		voIpProt.SIP.alertInfo.7.value="3" voIpProt.SIP.alertInfo.5.class="custom3"
+		voIpProt.SIP.alertInfo.8.value="4" voIpProt.SIP.alertInfo.6.class="custom4"
+		voIpProt.SIP.alertInfo.9.value="5" voIpProt.SIP.alertInfo.7.class="custom5"
+		voIpProt.SIP.alertInfo.10.value="6" voIpProt.SIP.alertInfo.8.class="custom6"
+		voIpProt.SIP.alertInfo.11.value="7" voIpProt.SIP.alertInfo.9.class="custom7"
+		voIpProt.SIP.alertInfo.12.value="8" voIpProt.SIP.alertInfo.10.class="custom8"
+		voIpProt.SIP.alertInfo.13.value="9" voIpProt.SIP.alertInfo.11.class="custom9"
+		voIpProt.SIP.alertInfo.14.value="10" voIpProt.SIP.alertInfo.12.class="custom10"
+		voIpProt.SIP.alertInfo.15.value="11" voIpProt.SIP.alertInfo.13.class="custom11"
+		voIpProt.SIP.alertInfo.16.value="12" voIpProt.SIP.alertInfo.14.class="custom12"
+		voIpProt.SIP.alertInfo.17.value="13" voIpProt.SIP.alertInfo.17.class="custom13"
+		voIpProt.SIP.alertInfo.18.value="14" voIpProt.SIP.alertInfo.18.class="custom14"
+		voIpProt.SIP.alertInfo.20.value="15" voIpProt.SIP.alertInfo.16.class="custom15"
+		voIpProt.SIP.alertInfo.21.value="16" voIpProt.SIP.alertInfo.16.class="custom16"
+		voIpProt.SIP.alertInfo.22.value="17" voIpProt.SIP.alertInfo.16.class="custom17"
+		voIpProt.SIP.alertInfo.23.value="18" voIpProt.SIP.alertInfo.16.class="custom18"
+		/>
+	<RING_TONES
+		se.rt.custom1.ringer="ringer1"
+		se.rt.custom1.type="ring"
+		se.rt.custom2.ringer="ringer2"
+		se.rt.custom2.type="ring"
+		se.rt.custom3.ringer="ringer3"
+		se.rt.custom3.type="ring"
+		se.rt.custom4.ringer="ringer4"
+		se.rt.custom4.type="ring"
+		se.rt.custom5.ringer="ringer5"
+		se.rt.custom5.type="ring"
+		se.rt.custom6.ringer="ringer6"
+		se.rt.custom6.type="ring"
+		se.rt.custom7.ringer="ringer7"
+		se.rt.custom7.type="ring"
+		se.rt.ringer8.ringer="ringer8"
+		se.rt.custom8.type="ring"
+		se.rt.custom9.ringer="ringer9"
+		se.rt.custom9.type="ring"
+		se.rt.custom10.ringer="ringer10"
+		se.rt.custom10.type="ring"
+		se.rt.custom11.ringer="ringer11"
+		se.rt.custom11.type="ring"
+		se.rt.custom12.ringer="ringer12"
+		se.rt.custom12.type="ring"
+		se.rt.custom13.ringer="ringer13"
+		se.rt.custom13.type="ring"
+		se.rt.custom14.ringer="ringer14"
+		se.rt.custom14.type="ring"
+		se.rt.custom15.ringer="ringer15"
+		se.rt.custom15.type="ring"
+		se.rt.custom16.ringer="ringer16"
+		se.rt.custom16.type="ring"
+		se.rt.custom17.ringer="ringer1"
+		se.rt.custom17.type="ring"
+		se.rt.custom18.ringer="ringer5"
+		se.rt.custom18.type="ring"
+	/>
 	<SOFT_KEYS
 		softkey.1.label="VMTransfer"
 		softkey.1.action="^*99$P1N4$$Trefer$"
@@ -320,19 +382,19 @@
 		{if isset($polycom_homescreen_directories)}homeScreen.directories.enable="{$polycom_homescreen_directories}"{/if}
 		homeScreen.intercom.enable="0"
 	/>
-	<USB 
+	<USB
 		feature.callRecording.enabled="0"
 	/>
 	<LANGUAGE
 		lcl.ml.lang="{$polycom_display_language}"
 	/>
-	
+
 	<NETWORK_SETTINGS
-		{if isset($polycom_dns_server)} 
+		{if isset($polycom_dns_server)}
 		device.dns.serverAddress.set="1"
 		device.dns.serverAddress="{$polycom_dns_server}"
 		{/if}
-		{if isset($polycom_dns_alt_server)} 
+		{if isset($polycom_dns_alt_server)}
 		device.dns.altSrvAddress.set="1"
 		device.dns.altSrvAddress="{$polycom_dns_alt_server}"
 		{/if}