From 967445ab34bf59ee04c9ee31e04395a054ff3785 Mon Sep 17 00:00:00 2001
From: yois615 <38441801+yois615@users.noreply.github.com>
Date: Sat, 31 Dec 2022 13:44:37 -0500
Subject: [PATCH] [call_center] Use agent_name or agent_id (#6520)

When logging into call center from phone, index.lua
only supports identity with agent_id.  We allow passing
agent_name as well to assist with BLF configuration.
---
 .../switch/conf/dialplan/200_agent_status.xml         |  1 +
 .../resources/scripts/app/agent_status/index.lua      | 11 ++++++++---
 2 files changed, 9 insertions(+), 3 deletions(-)

diff --git a/app/dialplans/resources/switch/conf/dialplan/200_agent_status.xml b/app/dialplans/resources/switch/conf/dialplan/200_agent_status.xml
index b87bbb6352..91d3e8d5ad 100644
--- a/app/dialplans/resources/switch/conf/dialplan/200_agent_status.xml
+++ b/app/dialplans/resources/switch/conf/dialplan/200_agent_status.xml
@@ -7,6 +7,7 @@
 		</condition>
 		<condition field="destination_number" expression="^(?:agent\+|\*22)(.+)$">
 			<action application="set" data="agent_id=$1" enabled="true"/>
+			<action application="set" data="agent_name=$1" enabled="false"/>
 			<action application="set" data="agent_authorized=true" enabled="false"/>
 			<action application="lua" data="app.lua agent_status" enabled="true"/>
 		</condition>
diff --git a/app/scripts/resources/scripts/app/agent_status/index.lua b/app/scripts/resources/scripts/app/agent_status/index.lua
index c5798e8df1..77f0ecc3a4 100644
--- a/app/scripts/resources/scripts/app/agent_status/index.lua
+++ b/app/scripts/resources/scripts/app/agent_status/index.lua
@@ -42,6 +42,7 @@
 			agent_authorized = session:getVariable("agent_authorized");
 			agent_action = session:getVariable("agent_action");
 			agent_id = session:getVariable("agent_id");
+			agent_name = session:getVariable("agent_name");
 			agent_password = session:getVariable("agent_password");
 
 		--set the sounds path for the language, dialect and voice
@@ -63,7 +64,7 @@
 	sounds_dir = sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice;
 
 --get the agent_id from the caller
-	if (agent_id == nil) then
+	if (agent_id == nil and agent_name == nil) then
 		min_digits = 2;
 		max_digits = 20;
 		max_tries = 3;
@@ -79,10 +80,14 @@
 	end
 
 --get the agent password
-	local params = {domain_uuid = domain_uuid, agent_id = agent_id}
+	local params = {domain_uuid = domain_uuid, agent_id = agent_id, agent_name = agent_name}
 	local sql = "SELECT * FROM v_call_center_agents ";
 	sql = sql .. "WHERE domain_uuid = :domain_uuid ";
-	sql = sql .. "AND agent_id = :agent_id ";
+	if (agent_id ~= nil) then
+		sql = sql .. "AND agent_id = :agent_id ";
+	else
+		sql = sql .. "AND agent_name = :agent_name ";
+	end
 	if (agent_authorized ~= 'true') then
 		sql = sql .. "AND agent_password = :agent_password ";
 		params.agent_password = agent_password;