diff --git a/app/call_center/call_center_agent_edit.php b/app/call_center/call_center_agent_edit.php
index 3762774be0..ec9bd8595b 100644
--- a/app/call_center/call_center_agent_edit.php
+++ b/app/call_center/call_center_agent_edit.php
@@ -17,7 +17,7 @@
 
 	The Initial Developer of the Original Code is
 	Mark J Crane <markjcrane@fusionpbx.com>
-	Portions created by the Initial Developer are Copyright (C) 2008-2012
+	Portions created by the Initial Developer are Copyright (C) 2008-2014
 	the Initial Developer. All Rights Reserved.
 
 	Contributor(s):
@@ -293,12 +293,12 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
 
 //set default values
 	if (strlen($agent_type) == 0) { $agent_type = "callback"; }
-	if (strlen($agent_call_timeout) == 0) { $agent_call_timeout = 10; }
+	if (strlen($agent_call_timeout) == 0) { $agent_call_timeout = "15"; }
 	if (strlen($agent_max_no_answer) == 0) { $agent_max_no_answer = "0"; }
 	if (strlen($agent_wrap_up_time) == 0) { $agent_wrap_up_time = "10"; }
-	if (strlen($agent_no_answer_delay_time) == 0) { $agent_no_answer_delay_time = "10"; }
-	if (strlen($agent_reject_delay_time) == 0) { $agent_reject_delay_time = "10"; }
-	if (strlen($agent_busy_delay_time) == 0) { $agent_busy_delay_time = "60"; }
+	if (strlen($agent_no_answer_delay_time) == 0) { $agent_no_answer_delay_time = "30"; }
+	if (strlen($agent_reject_delay_time) == 0) { $agent_reject_delay_time = "90"; }
+	if (strlen($agent_busy_delay_time) == 0) { $agent_busy_delay_time = "90"; }
 
 //show the header
 	require_once "resources/header.php";
diff --git a/app/call_center/call_center_queue_edit.php b/app/call_center/call_center_queue_edit.php
index d4db490f3e..5bdf4ac22a 100644
--- a/app/call_center/call_center_queue_edit.php
+++ b/app/call_center/call_center_queue_edit.php
@@ -17,7 +17,7 @@
 
 	The Initial Developer of the Original Code is
 	Mark J Crane <markjcrane@fusionpbx.com>
-	Portions created by the Initial Developer are Copyright (C) 2008-2012
+	Portions created by the Initial Developer are Copyright (C) 2008-2014f
 	the Initial Developer. All Rights Reserved.
 
 	Contributor(s):
@@ -402,13 +402,13 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
 	if (strlen($queue_moh_sound) == 0) { $queue_moh_sound = "\$\${hold_music}"; }
 	if (strlen($queue_time_base_score) == 0) { $queue_time_base_score = "system"; }
 	if (strlen($queue_max_wait_time) == 0) { $queue_max_wait_time = "0"; }
-	if (strlen($queue_max_wait_time_with_no_agent) == 0) { $queue_max_wait_time_with_no_agent = "30"; }
-	if (strlen($queue_max_wait_time_with_no_agent_time_reached) == 0) { $queue_max_wait_time_with_no_agent_time_reached = "60"; }
+	if (strlen($queue_max_wait_time_with_no_agent) == 0) { $queue_max_wait_time_with_no_agent = "90"; }
+	if (strlen($queue_max_wait_time_with_no_agent_time_reached) == 0) { $queue_max_wait_time_with_no_agent_time_reached = "30"; }
 	if (strlen($queue_tier_rules_apply) == 0) { $queue_tier_rules_apply = "false"; }
 	if (strlen($queue_tier_rule_wait_second) == 0) { $queue_tier_rule_wait_second = "3"; }
 	if (strlen($queue_tier_rule_wait_multiply_level) == 0) { $queue_tier_rule_wait_multiply_level = "true"; }
 	if (strlen($queue_tier_rule_no_agent_no_wait) == 0) { $queue_tier_rule_no_agent_no_wait = "true"; }
-	if (strlen($queue_discard_abandoned_after) == 0) { $queue_discard_abandoned_after = "60"; }
+	if (strlen($queue_discard_abandoned_after) == 0) { $queue_discard_abandoned_after = "900"; }
 	if (strlen($queue_abandoned_resume_allowed) == 0) { $queue_abandoned_resume_allowed = "false"; }
 
 //show the header