diff --git a/app/provision/resources/classes/provision.php b/app/provision/resources/classes/provision.php
index 58999791e3..fa0ea22246 100644
--- a/app/provision/resources/classes/provision.php
+++ b/app/provision/resources/classes/provision.php
@@ -845,13 +845,15 @@ include "root.php";
 										//get the contact_uuid
 											$uuid = $row['contact_uuid'];
 										//get the names
-											if (strlen($row['directory_full_name']) > 0) {
-												$name_array = explode(" ", $row['directory_full_name']);
+											if (strlen($row['directory_first_name']) > 0) {
+												$contact_name_given = $row['directory_first_name'];
+												$contact_name_family = $row['directory_last_name'];
 											} else {
 												$name_array = explode(" ", $row['effective_caller_id_name']);
+												$contact_name_given = array_shift($name_array);
+												$contact_name_family = trim(implode(' ', $name_array));
 											}
-											$contact_name_given = array_shift($name_array);
-											$contact_name_family = trim(implode(' ', $name_array));
+
 										//get the phone_extension
 											if (is_numeric($row['extension'])) {
 												$phone_extension = $row['extension'];