diff --git a/app/call_center/app_languages.php b/app/call_center/app_languages.php
index 3badb83bab..6fbeba43f6 100644
--- a/app/call_center/app_languages.php
+++ b/app/call_center/app_languages.php
@@ -1,684 +1,693 @@
+
+$text['title-call_center_tier_edit']['en-us'] = "Call Center Tier";
+$text['title-call_center_tier_edit']['es-cl'] = "Editar Nivel de Centro de Llamados";
+$text['title-call_center_tier_edit']['pt-pt'] = "Editar Nível do Call Center";
+$text['title-call_center_tier_edit']['fr-fr'] = "Editer un Niveau du Centre d'Appel";
+
+$text['title-call_center_queues_edit']['es-cl'] = "Editar Cola de Centro de Llamados";
+$text['title-call_center_queues_edit']['pt-pt'] = "Editar Fila de Call Center";
+$text['title-call_center_queues_edit']['en-us'] = "";
+
+$text['title-call_center_queues_add']['es-cl'] = "Agregar Cola de Centro de Llamados";
+$text['title-call_center_queues_add']['pt-pt'] = "Adicionar Fila de Call Center";
+$text['title-call_center_queues_add']['en-us'] = "";
+
+$text['title-call_center_queues']['en-us'] = "Call Center Queues";
+$text['title-call_center_queues']['es-cl'] = "Colas de Centro de Llamados";
+$text['title-call_center_queues']['pt-pt'] = "Filas de Call Center";
+$text['title-call_center_queues']['fr-fr'] = "Queues du Centre d'appels";
+
+$text['title-call_center_queue_edit']['en-us'] = "Call Center Queue";
+$text['title-call_center_queue_edit']['fr-fr'] = "Editer une Queue";
+
+$text['title-call_center_queue_add']['en-us'] = "Call Center Queue";
+$text['title-call_center_queue_add']['fr-fr'] = "Ajouter une Queue";
+
+$text['title-call_center_agents']['en-us'] = "Call Center Agents";
+$text['title-call_center_agents']['es-cl'] = "Agentes de Centro de Llamados";
+$text['title-call_center_agents']['pt-pt'] = "Agentes do Call Center";
+$text['title-call_center_agents']['fr-fr'] = "Agents du Centre d'appels";
+
+$text['title-call_center_agent_status']['en-us'] = "Call Center Agent Status";
+$text['title-call_center_agent_status']['es-cl'] = "Estado de Agente de Centro de Llamados";
+$text['title-call_center_agent_status']['pt-pt'] = "Estado do Agente do Call Center";
+$text['title-call_center_agent_status']['fr-fr'] = "Etat de l'Agent";
+
+$text['title-call_center_agent_edit']['en-us'] = "Call Center Agent";
+$text['title-call_center_agent_edit']['es-cl'] = "Editar Agente de Centro de Llamados";
+$text['title-call_center_agent_edit']['pt-pt'] = "Editar Agente do Call Center";
+$text['title-call_center_agent_edit']['fr-fr'] = "Editer un Agent";
+
+$text['title-call_center_agent_add']['en-us'] = "Call Center Agent";
+$text['title-call_center_agent_add']['es-cl'] = "Agregar Agente de Centro de Llamados";
+$text['title-call_center_agent_add']['pt-pt'] = "Adicionar Agente ao Call Center";
+$text['title-call_center_agent_add']['fr-fr'] = "Ajouter un Agent";
+
+$text['option-usring']['en-us'] = "us-ring";
+$text['option-usring']['es-cl'] = "us-ring";
+$text['option-usring']['pt-pt'] = "us-ring";
+$text['option-usring']['fr-fr'] = "us-ring";
+
+$text['option-ukring']['en-us'] = "uk-ring";
+$text['option-ukring']['es-cl'] = "uk-ring";
+$text['option-ukring']['pt-pt'] = "uk-ring";
+$text['option-ukring']['fr-fr'] = "uk-ring";
+
+$text['option-true']['en-us'] = "True";
+$text['option-true']['es-cl'] = "Si";
+$text['option-true']['pt-pt'] = "Sim";
+$text['option-true']['fr-fr'] = "Oui";
+
+$text['option-top_down']['en-us'] = "Top Down";
+$text['option-top_down']['es-cl'] = "Top Down";
+$text['option-top_down']['pt-pt'] = "Top Down";
+$text['option-top_down']['fr-fr'] = "Haut bas";
+
+$text['option-system']['en-us'] = "System";
+$text['option-system']['es-cl'] = "Sistema";
+$text['option-system']['pt-pt'] = "sistema";
+$text['option-system']['fr-fr'] = "Système";
+
+$text['option-sequentially_by_next_agent_order']['en-us'] = "Sequentially By Next Agent Order";
+$text['option-sequentially_by_next_agent_order']['es-cl'] = "Secuencialmente por orden del próximo agente";
+$text['option-sequentially_by_next_agent_order']['pt-pt'] = "Sequencialmente pela ordem do próximo agente";
+$text['option-sequentially_by_next_agent_order']['fr-fr'] = "Séquentiel par ordre d'agent suivant";
+
+$text['option-sequentially_by_agent_order']['en-us'] = "Sequentially By Agent Order";
+$text['option-sequentially_by_agent_order']['es-cl'] = "Secuencialmente por orden de los agentes";
+$text['option-sequentially_by_agent_order']['pt-pt'] = "Sequencialmente pela ordem dos agentes";
+$text['option-sequentially_by_agent_order']['fr-fr'] = "Séquentiel par ordre d'agent";
+
+$text['option-rsring']['en-us'] = "rs-ring";
+$text['option-rsring']['es-cl'] = "rs-ring";
+$text['option-rsring']['pt-pt'] = "rs-ring";
+$text['option-rsring']['fr-fr'] = "rs-ring";
+
+$text['option-round_robin']['en-us'] = "Round Robin";
+$text['option-round_robin']['es-cl'] = "Round Robin";
+$text['option-round_robin']['pt-pt'] = "Round Robin";
+$text['option-round_robin']['fr-fr'] = "Round Robin";
+
+$text['option-ring_all']['en-us'] = "Ring All";
+$text['option-ring_all']['es-cl'] = "Sonar todos";
+$text['option-ring_all']['pt-pt'] = "Tocar em todos";
+$text['option-ring_all']['fr-fr'] = "Sonner tous";
+
+$text['option-random']['en-us'] = "Random";
+$text['option-random']['es-cl'] = "Aleatorio";
+$text['option-random']['pt-pt'] = "Aleatório";
+$text['option-random']['fr-fr'] = "Aléatoire";
+
+$text['option-queue']['en-us'] = "Queue";
+$text['option-queue']['es-cl'] = "Cola";
+$text['option-queue']['pt-pt'] = "Fila";
+$text['option-queue']['fr-fr'] = "Queue";
+
+$text['option-ptring']['en-us'] = "pt-ring";
+$text['option-ptring']['pt-pt'] = "pt-ring";
+$text['option-ptring']['fr-fr'] = "pt-ring";
+
+$text['option-on_break']['en-us'] = "On Break";
+$text['option-on_break']['es-cl'] = "En Pausa";
+$text['option-on_break']['pt-pt'] = "On Break";
+$text['option-on_break']['fr-fr'] = "En Pause";
+
+$text['option-no_change']['en-us'] = "No Change";
+$text['option-no_change']['es-cl'] = "Sin Cambios";
+$text['option-no_change']['pt-pt'] = "No Change";
+$text['option-no_change']['fr-fr'] = "Pas de Changement";
+
+$text['option-longest_idle_agent']['en-us'] = "Longest Idle Agent";
+$text['option-longest_idle_agent']['es-cl'] = "Agente desocupado por más tiempo";
+$text['option-longest_idle_agent']['pt-pt'] = "Agente desocupado há mais tempo";
+$text['option-longest_idle_agent']['fr-fr'] = "Agent logué depuis le plus lontemps";
+
+$text['option-logged_out']['en-us'] = "Logged Out";
+$text['option-logged_out']['es-cl'] = "Desconectado";
+$text['option-logged_out']['pt-pt'] = "Desconectado";
+$text['option-logged_out']['fr-fr'] = "Déconnecté";
+
+$text['option-itring']['en-us'] = "it-ring";
+$text['option-itring']['es-cl'] = "it-ring";
+$text['option-itring']['pt-pt'] = "it-ring";
+$text['option-itring']['fr-fr'] = "it-ring";
+
+$text['option-frring']['en-us'] = "fr-ring";
+$text['option-frring']['es-cl'] = "fr-ring";
+$text['option-frring']['pt-pt'] = "fr-ring";
+$text['option-frring']['fr-fr'] = "fr-ring";
+
+$text['option-false']['en-us'] = "False";
+$text['option-false']['es-cl'] = "No";
+$text['option-false']['pt-pt'] = "Não";
+$text['option-false']['fr-fr'] = "False";
+
+$text['option-do_not_disturb']['en-us'] = "Do Not Disturb";
+$text['option-do_not_disturb']['es-cl'] = "No Molestar";
+$text['option-do_not_disturb']['pt-pt'] = "Não incomodar";
+$text['option-do_not_disturb']['fr-fr'] = "Ne Pas Derranger";
+
+$text['option-available_on_demand']['en-us'] = "Available (On Demand)";
+$text['option-available_on_demand']['es-cl'] = "Disponible (Bajo Demanda)";
+$text['option-available_on_demand']['pt-pt'] = "Disponível (On Demand)";
+$text['option-available_on_demand']['fr-fr'] = "Disponible (Sur Demande)";
+
+$text['option-available']['en-us'] = "Available";
+$text['option-available']['es-cl'] = "Disponible";
+$text['option-available']['pt-pt'] = "Disponível";
+$text['option-available']['fr-fr'] = "Disponible";
+
+$text['option-agent_with_least_talk_time']['en-us'] = "Agent With Least Talk Time";
+$text['option-agent_with_least_talk_time']['es-cl'] = "Agente con el menor tiempo de comunicación";
+$text['option-agent_with_least_talk_time']['pt-pt'] = "Agente com o menor tempo de comunicação";
+$text['option-agent_with_least_talk_time']['fr-fr'] = "Agent ayant le plus petit temps de parole";
+
+$text['option-agent_with_fewest_calls']['en-us'] = "Agent With Fewest Calls";
+$text['option-agent_with_fewest_calls']['es-cl'] = "Agente con menor número de llamadas";
+$text['option-agent_with_fewest_calls']['pt-pt'] = "Agente com o menor número de chamadas";
+$text['option-agent_with_fewest_calls']['fr-fr'] = "Agent avec le moins d'appels";
+
+$text['message-update']['en-us'] = "Update Completed";
+$text['message-update']['es-cl'] = "Actualización Completada";
+$text['message-update']['pt-pt'] = "Actualização Efectuada";
+$text['message-update']['fr-fr'] = "Mis à jour";
+
+$text['message-required']['en-us'] = "Please provide:";
+$text['message-required']['es-cl'] = "Por favor indique:";
+$text['message-required']['pt-pt'] = "Por favor indique:";
+$text['message-required']['fr-fr'] = "Merci d'indiquer:";
+
+$text['message-delete']['en-us'] = "Delete Completed";
+$text['message-delete']['es-cl'] = "Eliminación Completada";
+$text['message-delete']['pt-pt'] = "Remoção Efectuada";
+$text['message-delete']['fr-fr'] = "Supprimé";
+
+$text['message-copy']['en-us'] = "Copy Completed";
+$text['message-copy']['es-cl'] = "Copia Realizada";
+$text['message-copy']['pt-pt'] = "Cópia Efectuada";
+$text['message-copy']['fr-fr'] = "Copié";
+
+$text['message-add']['en-us'] = "Add Completed";
+$text['message-add']['es-cl'] = "Adición Completada";
+$text['message-add']['pt-pt'] = "Adição Efectuada";
+$text['message-add']['fr-fr'] = "Ajouté";
+
+$text['label-wrap_up_time']['en-us'] = "Wrap Up Time";
+$text['label-wrap_up_time']['es-cl'] = "Tiempo de Preparación";
+$text['label-wrap_up_time']['pt-pt'] = "Tempo de preparação";
+$text['label-wrap_up_time']['fr-fr'] = "temps de Wrap Up";
+
+$text['label-type']['en-us'] = "Type";
+$text['label-type']['es-cl'] = "Tipo";
+$text['label-type']['pt-pt'] = "Tipo";
+$text['label-type']['fr-fr'] = "Type";
+
+$text['label-timeout_action']['en-us'] = "Timeout Action";
+$text['label-timeout_action']['es-cl'] = "Acción de Timeout";
+$text['label-timeout_action']['pt-pt'] = "Acção de Timeout";
+$text['label-timeout_action']['fr-fr'] = "Action sur Timeout";
+
+$text['label-time_base_score']['en-us'] = "Time Base Score";
+$text['label-time_base_score']['es-cl'] = "Puntuación basada en tiempo";
+$text['label-time_base_score']['pt-pt'] = "Pontuação baseada no tempo";
+$text['label-time_base_score']['fr-fr'] = "Score Basé sur le Temps";
+
+$text['label-tiers']['en-us'] = "Tiers";
+$text['label-tiers']['es-cl'] = "Niveles de Centro de Llamados";
+$text['label-tiers']['pt-pt'] = "Níveis do Call Center";
+$text['label-tiers']['fr-fr'] = "Niveaux du Centre d'Appel";
+
+$text['label-tier_rules_apply']['en-us'] = "Tier Rules Apply";
+$text['label-tier_rules_apply']['es-cl'] = "Aplicar Reglas de Nivel";
+$text['label-tier_rules_apply']['pt-pt'] = "Aplicar Regras de Nível";
+$text['label-tier_rules_apply']['fr-fr'] = "Appliquer la Règle du Niveau";
+
+$text['label-tier_rule_wait_second']['en-us'] = "Tier Rule Wait Second";
+$text['label-tier_rule_wait_second']['es-cl'] = "Regla de nível segundo de espera";
+$text['label-tier_rule_wait_second']['pt-pt'] = "Regra de nível segundo espera";
+$text['label-tier_rule_wait_second']['fr-fr'] = "Attente, en seconde, de la Règle du Tier";
+
+$text['label-tier_rule_wait_multiply_level']['en-us'] = "Tier Rule Wait Multiply Level";
+$text['label-tier_rule_wait_multiply_level']['es-cl'] = "Regla de nivel multiplicar nivel de espera";
+$text['label-tier_rule_wait_multiply_level']['pt-pt'] = "Regra de nível de espera multiplicado pelo nível";
+$text['label-tier_rule_wait_multiply_level']['fr-fr'] = "Règle d'Attente du Niveau Multipliée par Niveau";
+
+$text['label-tier_rule_no_agent_no_wait']['en-us'] = "Tier Rule No Agent No Wait";
+$text['label-tier_rule_no_agent_no_wait']['es-cl'] = "Regla de nivel No espera Sin Agente";
+$text['label-tier_rule_no_agent_no_wait']['pt-pt'] = "Regra de Nível Sem agente Sem espera";
+$text['label-tier_rule_no_agent_no_wait']['fr-fr'] = "Règle du Niveau Pas d'Agent, Pas d'attente";
+
+$text['label-tier_position']['en-us'] = "Tier Position";
+$text['label-tier_position']['es-cl'] = "Posición de Nivel";
+$text['label-tier_position']['pt-pt'] = "Posição no Nível";
+$text['label-tier_position']['fr-fr'] = "Position du Niveau";
+
+$text['label-tier_level']['en-us'] = "Tier Level";
+$text['label-tier_level']['es-cl'] = "Nivel";
+$text['label-tier_level']['pt-pt'] = "Nível da Camada";
+$text['label-tier_level']['fr-fr'] = "Niveau";
+
+$text['label-strategy']['en-us'] = "Strategy";
+$text['label-strategy']['es-cl'] = "Estrategia";
+$text['label-strategy']['pt-pt'] = "Estratégia";
+$text['label-strategy']['fr-fr'] = "Stratégie";
+
+$text['label-status']['en-us'] = "Status";
+$text['label-status']['es-cl'] = "Estado";
+$text['label-status']['pt-pt'] = "Estado";
+$text['label-status']['fr-fr'] = "Etat";
+
+$text['label-reject_delay_time']['en-us'] = "Reject Delay Time";
+$text['label-reject_delay_time']['es-cl'] = "Tiempo de Espera para Rechazar";
+$text['label-reject_delay_time']['pt-pt'] = "Tempo de espera para rejeitar";
+$text['label-reject_delay_time']['fr-fr'] = "Délais pour le Rejet";
+
+$text['label-record_template']['en-us'] = "Record";
+$text['label-record_template']['es-cl'] = "Guardar";
+$text['label-record_template']['pt-pt'] = "Gravar";
+$text['label-record_template']['fr-fr'] = "Modèle";
+
+$text['label-queue_name']['en-us'] = "Queue Name";
+$text['label-queue_name']['es-cl'] = "Nombre de Cola";
+$text['label-queue_name']['pt-pt'] = "Nome da Fila";
+$text['label-queue_name']['fr-fr'] = "Nom de la queue";
+
+$text['label-options']['en-us'] = "Options";
+$text['label-options']['es-cl'] = "Opciones";
+$text['label-options']['pt-pt'] = "Opções";
+$text['label-options']['fr-fr'] = "Options";
+
+$text['label-no_answer_delay_time']['en-us'] = "No Answer Delay Time";
+$text['label-no_answer_delay_time']['es-cl'] = "Tiempo de Espera sin Respuesta";
+$text['label-no_answer_delay_time']['pt-pt'] = "Sem Resposta Atraso Temporal ";
+$text['label-no_answer_delay_time']['fr-fr'] = "Delais de Non Réponse";
+
+$text['label-music_on_hold']['en-us'] = "Music on Hold";
+$text['label-music_on_hold']['es-cl'] = "Música en Espera";
+$text['label-music_on_hold']['pt-pt'] = "Música em Espera";
+$text['label-music_on_hold']['fr-fr'] = "Mise de Garde";
+
+$text['label-max_wait_time_with_no_agent_time_reached']['en-us'] = "Max Wait Time with No Agent Time Reached";
+$text['label-max_wait_time_with_no_agent_time_reached']['es-cl'] = "Tiempo máximo de espera sin agente obtenido";
+$text['label-max_wait_time_with_no_agent_time_reached']['pt-pt'] = "Tempo máximo de espera sem agente atingido";
+$text['label-max_wait_time_with_no_agent_time_reached']['fr-fr'] = "Max Attente Sans Agent Atteinte";
+
+$text['label-max_wait_time_with_no_agent']['en-us'] = "Max Wait Time with No Agent";
+$text['label-max_wait_time_with_no_agent']['es-cl'] = "Tiempo máximo de espera sin agente";
+$text['label-max_wait_time_with_no_agent']['pt-pt'] = "Tempo máximo de espera sem agente";
+$text['label-max_wait_time_with_no_agent']['fr-fr'] = "Max Attente Sans Agent";
+
+$text['label-max_wait_time']['en-us'] = "Max Wait Time";
+$text['label-max_wait_time']['es-cl'] = "Tiempo máximo de espera";
+$text['label-max_wait_time']['pt-pt'] = "Tempo máximo de espera";
+$text['label-max_wait_time']['fr-fr'] = "Max Attente";
+
+$text['label-max_no_answer']['en-us'] = "Max No Answer";
+$text['label-max_no_answer']['es-cl'] = "Numero Máximo de sin Respuesta";
+$text['label-max_no_answer']['pt-pt'] = "Número máximo de não respondidas";
+$text['label-max_no_answer']['fr-fr'] = "Max Non Réponses";
+
+$text['label-extension']['en-us'] = "Extension";
+$text['label-extension']['es-cl'] = "Extensión";
+$text['label-extension']['pt-pt'] = "Extensão";
+$text['label-extension']['fr-fr'] = "Extension";
+
+$text['label-discard_abandoned_after']['en-us'] = "Discard Abandoned After";
+$text['label-discard_abandoned_after']['es-cl'] = "Descartar Abandono Despues de";
+$text['label-discard_abandoned_after']['pt-pt'] = "Rejeição abandonada depois";
+$text['label-discard_abandoned_after']['fr-fr'] = "Ecarter les Abandons fait Après";
+
+$text['label-description']['en-us'] = "Description";
+$text['label-description']['es-cl'] = "descripción";
+$text['label-description']['pt-pt'] = "Descrição";
+$text['label-description']['fr-fr'] = "Description";
+
+$text['label-contact']['en-us'] = "Contact";
+$text['label-contact']['es-cl'] = "Contacto";
+$text['label-contact']['pt-pt'] = "Contacto";
+$text['label-contact']['fr-fr'] = "Contact";
+
+$text['label-caller_id_name_prefix']['en-us'] = "Caller ID Name Prefix";
+$text['label-caller_id_name_prefix']['es-cl'] = "Prefijo de nombre de quien llama";
+$text['label-caller_id_name_prefix']['pt-pt'] = "Prefixo do nome do chamador";
+$text['label-caller_id_name_prefix']['fr-fr'] = "Préfixe du Nom d'Appelant";
+
+$text['label-caller_announce_sound']['en-us'] = "Announce Sound";
+
+$text['label-caller_announce_frequency']['en-us'] = "Announce Frequency";
+
+$text['label-call_timeout']['en-us'] = "Call Timeout";
+$text['label-call_timeout']['es-cl'] = "Timeout de Llamada";
+$text['label-call_timeout']['pt-pt'] = "Timeout da chamada";
+$text['label-call_timeout']['fr-fr'] = "Timeout d'appel";
+
+$text['label-busy_delay_time']['en-us'] = "Busy Delay Time";
+$text['label-busy_delay_time']['es-cl'] = "Tiempo de espera para ocupado";
+$text['label-busy_delay_time']['pt-pt'] = "Tempo de espera para ocupado";
+$text['label-busy_delay_time']['fr-fr'] = "Délais d'occupation";
+
+$text['label-agent_name']['en-us'] = "Agent Name";
+$text['label-agent_name']['es-cl'] = "Nombre de Agente";
+$text['label-agent_name']['pt-pt'] = "Nome do Agente";
+$text['label-agent_name']['fr-fr'] = "Nom d'agent";
+
+$text['label-agent_logout']['en-us'] = "Agent Logout";
+$text['label-agent_logout']['es-cl'] = "Desconexión de Agente";
+$text['label-agent_logout']['pt-pt'] = "Logout do Agente";
+$text['label-agent_logout']['fr-fr'] = "Déconnexion d'agent";
+
+$text['label-agent']['en-us'] = "Agent";
+$text['label-agent']['es-cl'] = "Agente";
+$text['label-agent']['pt-pt'] = "Agente";
+$text['label-agent']['fr-fr'] = "Agent";
+
+$text['label-abandoned_resume_allowed']['en-us'] = "Abandoned Resume Allowed";
+$text['label-abandoned_resume_allowed']['es-cl'] = "Permitir Reanudación de Abandono";
+$text['label-abandoned_resume_allowed']['pt-pt'] = "Resume Autorizado";
+$text['label-abandoned_resume_allowed']['fr-fr'] = "Recupération Permise des Abandons";
+
+$text['header-call_center_tier_edit']['en-us'] = "Call Center Tier";
+$text['header-call_center_tier_edit']['es-cl'] = "Editar Nivel de Centro de Llamados";
+$text['header-call_center_tier_edit']['pt-pt'] = "Editar Nível do Call Center";
+$text['header-call_center_tier_edit']['fr-fr'] = "Editer un Niveau du Centre d'Appel";
+
+$text['header-call_center_queues']['en-us'] = "Call Center Queues";
+$text['header-call_center_queues']['es-cl'] = "Colas de Centro de Llamados";
+$text['header-call_center_queues']['pt-pt'] = "Filas do Call Center";
+$text['header-call_center_queues']['fr-fr'] = "Queues du Centre d'appels";
+
+$text['header-call_center_queue_edit']['en-us'] = "Call Center Queue";
+$text['header-call_center_queue_edit']['es-cl'] = "Editar Cola de Centro de Llamados";
+$text['header-call_center_queue_edit']['pt-pt'] = "Editar Fila do Call Center";
+$text['header-call_center_queue_edit']['fr-fr'] = "Editer une queue";
+
+$text['header-call_center_queue_add']['en-us'] = "Call Center Queue";
+$text['header-call_center_queue_add']['es-cl'] = "Agregar Cola de Centro de Llamados";
+$text['header-call_center_queue_add']['pt-pt'] = "Adicionar Fila ao Call Center";
+$text['header-call_center_queue_add']['fr-fr'] = "Ajouter une Queue";
+
+$text['header-call_center_agents']['en-us'] = "Call Center Agents";
+$text['header-call_center_agents']['es-cl'] = "Agentes de Centro de Llamados";
+$text['header-call_center_agents']['pt-pt'] = "Agentes do Call Center";
+$text['header-call_center_agents']['fr-fr'] = "Agents du Centre d'appels";
+
+$text['header-call_center_agent_status']['en-us'] = "Call Center Agent Status";
+$text['header-call_center_agent_status']['es-cl'] = "Estado de Agente de Centro de Llamados";
+$text['header-call_center_agent_status']['pt-pt'] = "Estado do Agente do Call Center";
+$text['header-call_center_agent_status']['fr-fr'] = "Etat de l'agent du Centre d'Appel";
+
+$text['header-call_center_agent_edit']['en-us'] = "Call Center Agent";
+$text['header-call_center_agent_edit']['es-cl'] = "Editar Agente de Centro de Llamados";
+$text['header-call_center_agent_edit']['pt-pt'] = "Editar Agente do Call Center";
+$text['header-call_center_agent_edit']['fr-fr'] = "Editer un agent du Centre d'Appel";
+
+$text['header-call_center_agent_add']['en-us'] = "Call Center Agents";
+$text['header-call_center_agent_add']['es-cl'] = "Agregar Agente de Centro de Llamados";
+$text['header-call_center_agent_add']['pt-pt'] = "Adicionar Agente ao Call Center";
+$text['header-call_center_agent_add']['fr-fr'] = "Ajouter un agent du Centre d'Appel";
+
+$text['description-wrap_up_time']['en-us'] = "Enter the wrap up time.";
+$text['description-wrap_up_time']['es-cl'] = "Introduzca el tiempo de preparación.";
+$text['description-wrap_up_time']['pt-pt'] = "Introduza o tempo de preparação.";
+$text['description-wrap_up_time']['fr-fr'] = "choisir le temps de wrap up.";
+
+$text['description-type']['en-us'] = "Enter the agent type.";
+$text['description-type']['es-cl'] = "Introduzca el tipo de agente.";
+$text['description-type']['pt-pt'] = "Introduza o tipo do agente.";
+$text['description-type']['fr-fr'] = "Choisir le type de l'agent.";
+
+$text['description-timeout_action']['en-us'] = "Set the action to perform when the max wait time is reached.";
+$text['description-timeout_action']['es-cl'] = "Defina una acción a realizar cuando el tiempo máximo es alcanzado.";
+$text['description-timeout_action']['pt-pt'] = "Defina a acção a realizar quando o tempo máximo de espera for atingido.";
+$text['description-timeout_action']['fr-fr'] = "Choisir l'action à faire quand le temps max d'attente est atteint.";
+
+$text['description-time_base_score']['en-us'] = "Select the time base score.";
+$text['description-time_base_score']['es-cl'] = "Seleccione el tiempo base";
+$text['description-time_base_score']['pt-pt'] = "Seleccione o tempo base ";
+$text['description-time_base_score']['fr-fr'] = "Sélection du score sur base de temps.";
+
+$text['description-tiers']['en-us'] = "Tiers assign agents to queues.";
+$text['description-tiers']['es-cl'] = "Lista todos los niveles. Los niveles asignan agentes a las colas.";
+$text['description-tiers']['pt-pt'] = "Lista todos os níveis. Os níveis atribuem agentes às filas.";
+$text['description-tiers']['fr-fr'] = "Liste tous les Niveaux. Les Niveaux permettent d'affecter les agents aux queues.";
+
+$text['description-tier_rules_apply']['en-us'] = "Set the tier rule rules apply to true or false.";
+$text['description-tier_rules_apply']['es-cl'] = "Defina las reglas de nivel como verdaero o falso.";
+$text['description-tier_rules_apply']['pt-pt'] = "Defina a regra de nível a verdadeiro ou falso.";
+$text['description-tier_rules_apply']['fr-fr'] = "Choisir l'activation de la règle du Niveau à oui ou non.";
+
+$text['description-tier_rule_wait_second']['en-us'] = "Enter the tier rule wait seconds.";
+$text['description-tier_rule_wait_second']['es-cl'] = "Introduzca los segundos de espera de la regla de nivel.";
+$text['description-tier_rule_wait_second']['pt-pt'] = "Introduza os segundos de espera da regra de nível.";
+$text['description-tier_rule_wait_second']['fr-fr'] = "Entrer le temps d'attente du niveau en secondes.";
+
+$text['description-tier_rule_wait_multiply_level']['en-us'] = "Set the tier rule wait multiply level to true or false.";
+$text['description-tier_rule_wait_multiply_level']['pt-pt'] = "Defina a Regra de nível de espera multiplicado pelo nível.";
+$text['description-tier_rule_wait_multiply_level']['fr-fr'] = "Choisir la multiplication du temps d'attente par niveau à oui ou non.";
+
+$text['description-tier_rule_no_agent_no_wait']['en-us'] = "Enter the tier rule no agent no wait.";
+$text['description-tier_rule_no_agent_no_wait']['es-cl'] = "Introduzca la regla de nivel sin agente sin espera.";
+$text['description-tier_rule_no_agent_no_wait']['pt-pt'] = "Introduza a regra sem agente sem espera.";
+$text['description-tier_rule_no_agent_no_wait']['fr-fr'] = "Entrer la règle du niveau pas d'agent, pas d'attente.";
+
+$text['description-tier_position']['en-us'] = "Select the tier position.";
+$text['description-tier_position']['es-cl'] = "Seleccione el nivel de posición.";
+$text['description-tier_position']['pt-pt'] = "Seleccione a posição no nível.";
+$text['description-tier_position']['fr-fr'] = "Choisir la position du niveau.";
+
+$text['description-tier_level']['en-us'] = "Select the tier level.";
+$text['description-tier_level']['es-cl'] = "Seleccione el nivel de llamada.";
+$text['description-tier_level']['pt-pt'] = "Seleccione o nível da camada.";
+$text['description-tier_level']['fr-fr'] = "Choisir le niveau de l'appel.";
+
+$text['description-strategy']['en-us'] = "Select the queue ring strategy.";
+$text['description-strategy']['es-cl'] = "Seleccione la estratégia de cola anillada.";
+$text['description-strategy']['pt-pt'] = "Seleccione a estratégia da fila.";
+$text['description-strategy']['fr-fr'] = "Sélection de la stratégie de sonnerie";
+
+$text['description-status']['en-us'] = "Select the agent status.";
+$text['description-status']['es-cl'] = "Seleccione el estado del agente.";
+$text['description-status']['pt-pt'] = "Seleccione o estado do agente.";
+$text['description-status']['fr-fr'] = "Choisir le statut de l'agent.";
+
+$text['description-reject_delay_time']['en-us'] = "Enter the reject delay time.";
+$text['description-reject_delay_time']['es-cl'] = "Introduzca el tiempo de espera de rechazo.";
+$text['description-reject_delay_time']['pt-pt'] = "Introduza o tempo de atraso de rejeição.";
+$text['description-reject_delay_time']['fr-fr'] = "Choisir le délais de rejet.";
+
+$text['description-record_template']['en-us'] = "Save the recording.";
+$text['description-record_template']['es-cl'] = "Guardar la grabación.";
+$text['description-record_template']['pt-pt'] = "Salve a gravação.";
+$text['description-record_template']['fr-fr'] = "Sauvegarder l'enregistrement.";
+
+$text['description-queue_name']['en-us'] = "Enter the queue name.";
+$text['description-queue_name']['es-cl'] = "Introduzca el Nombre de Cola.";
+$text['description-queue_name']['pt-pt'] = "Introduza o nome da fila.";
+$text['description-queue_name']['fr-fr'] = "Entrer le nom de la queue";
+
+$text['description-options']['en-us'] = "Select the queue name.";
+$text['description-options']['es-cl'] = "Seleccione el nombre de cola.";
+$text['description-options']['pt-pt'] = "Seleccione o nome da fila.";
+$text['description-options']['fr-fr'] = "Choisir le nom de la queue.";
+
+$text['description-no_answer_delay_time']['en-us'] = "Enter the agent no answer delay time in seconds.";
+$text['description-no_answer_delay_time']['es-cl'] = "Introduzca el tiempo de espera sin responder del agente en segundos.";
+$text['description-no_answer_delay_time']['pt-pt'] = "Introduza o tempo de atraso em segundos do agente que não atende.";
+$text['description-no_answer_delay_time']['fr-fr'] = "Choisir le delais de non réponse de l'agent.";
+
+$text['description-music_on_hold']['en-us'] = "Select the desired hold music.";
+$text['description-music_on_hold']['es-cl'] = "Seleccione una música de espera.";
+$text['description-music_on_hold']['pt-pt'] = "Seleccione uma música de espera.";
+$text['description-music_on_hold']['fr-fr'] = "Sélection de la musique de garde.";
+
+$text['description-max_wait_time_with_no_agent_time_reached']['en-us'] = "Enter the max wait time with no agent time reached.";
+$text['description-max_wait_time_with_no_agent_time_reached']['es-cl'] = "Introduzca el tiempo máximo de espera sin agente alcanzado.";
+$text['description-max_wait_time_with_no_agent_time_reached']['pt-pt'] = "Introduza o tempo máximo de espera atingido sem agente.";
+$text['description-max_wait_time_with_no_agent_time_reached']['fr-fr'] = "";
+
+$text['description-max_wait_time_with_no_agent']['en-us'] = "Enter the max wait time with no agent.";
+$text['description-max_wait_time_with_no_agent']['es-cl'] = "Introduzca el tiempo máximo de espera sin agente.";
+$text['description-max_wait_time_with_no_agent']['pt-pt'] = "Introduza o tempo máximo de espera sem agente.";
+$text['description-max_wait_time_with_no_agent']['fr-fr'] = "Entrer le temps max d'attente sans agent.";
+
+$text['description-max_wait_time']['en-us'] = "Enter the max wait time.";
+$text['description-max_wait_time']['es-cl'] = "Introduzca el tiempo máximo de espera.";
+$text['description-max_wait_time']['pt-pt'] = "Introduzia o tempo máximo de espera.";
+$text['description-max_wait_time']['fr-fr'] = "Entrer le temps max d'attente.";
+
+$text['description-max_no_answer']['en-us'] = "Enter max no answer.";
+$text['description-max_no_answer']['es-cl'] = "Introduza el máximo de no respuestas.";
+$text['description-max_no_answer']['pt-pt'] = "Introduza o máximo de não antedidas.";
+$text['description-max_no_answer']['fr-fr'] = "Choisr le nom max de non réponses.";
+
+$text['description-extension']['en-us'] = "Enter the extension number.";
+$text['description-extension']['es-cl'] = "Introduzca el número de extensión.";
+$text['description-extension']['pt-pt'] = "Introduza o número da extensão.";
+$text['description-extension']['fr-fr'] = "Entrer un numéro d'extension";
+
+$text['description-discard_abandoned_after']['en-us'] = "Set the discard abandoned after seconds.";
+$text['description-discard_abandoned_after']['es-cl'] = "Defina la cantidad de segundos para el abandono de descarte.";
+$text['description-discard_abandoned_after']['pt-pt'] = "Defina a rejeição abandonada segundos depois.";
+$text['description-discard_abandoned_after']['fr-fr'] = "Choisir d'écartrer les abandons après un nombre de secondes.";
+
+$text['description-description']['en-us'] = "Enter a description, if desired.";
+$text['description-description']['es-cl'] = "Ingrese una descripción, opcional.";
+$text['description-description']['pt-pt'] = "Introduza uma descrição, se desejar.";
+$text['description-description']['fr-fr'] = "";
+
+$text['description-contact']['en-us'] = "Select the contact number.";
+$text['description-contact']['es-cl'] = "Seleccione el número de contacto.";
+$text['description-contact']['pt-pt'] = "Seleccione o número de contacto.";
+$text['description-contact']['fr-fr'] = "Choisir le numéro du contact.";
+
+$text['description-caller_id_name_prefix']['en-us'] = "Set a prefix on the caller ID name.";
+$text['description-caller_id_name_prefix']['es-cl'] = "Defina un prefijo para el nombre de quien llama.";
+$text['description-caller_id_name_prefix']['pt-pt'] = "Defina um prefixo no nome do originador.";
+$text['description-caller_id_name_prefix']['fr-fr'] = "Choisir un préfixe pour le nom d'appelant.";
+
+$text['description-caller_announce_sound']['en-us'] = "A sound to play to a caller every announce sound seconds. Needs the full path to the wav file.";
+
+$text['description-caller_announce_frequency']['en-us'] = "How often should we play the announce sound. Enter a number in seconds";
+
+$text['description-call_timeout']['en-us'] = "Enter the call timeout.";
+$text['description-call_timeout']['es-cl'] = "Introduzca el timeout de la llamada.";
+$text['description-call_timeout']['pt-pt'] = "Introduza o timeout da chamada.";
+$text['description-call_timeout']['fr-fr'] = "Choisir le timeout de l'appel.";
+
+$text['description-call_center_queues']['en-us'] = "List of queues for the call center.";
+$text['description-call_center_queues']['es-cl'] = "Lista de Colas de Centro de Llamados.";
+$text['description-call_center_queues']['pt-pt'] = "Lista de Filas do Call Center.";
+$text['description-call_center_queues']['fr-fr'] = "Liste des Queues du Centre d'Appel";
+
+$text['description-call_center_agents']['en-us'] = "List of call center agents.";
+$text['description-call_center_agents']['es-cl'] = "Lista de Agentes de Centro de Llamados.";
+$text['description-call_center_agents']['pt-pt'] = "Lista de Agentes do Call Center.";
+$text['description-call_center_agents']['fr-fr'] = "Liste des agents du Centre d'Appel";
+
+$text['description-call_center_agent_status']['en-us'] = "List all the call center agents with the option to change the status of one or more agents.";
+$text['description-call_center_agent_status']['es-cl'] = "Lista todos los agentes del Centro de Llamados con la opción de modificar el estado de uno o más agentes.";
+$text['description-call_center_agent_status']['pt-pt'] = "Lista todas as chamadas do Call Center com a opção de alterar o estado de um ou mais agentes.";
+$text['description-call_center_agent_status']['fr-fr'] = "Liste tous les agents du centre d'appel avec la possibilité de modifier l'état d'un ou plusieurs agents.";
+
+$text['description-busy_delay_time']['en-us'] = "Enter the agent busy delay time.";
+$text['description-busy_delay_time']['es-cl'] = "Introduzca el tiempo de espera de agente ocupado.";
+$text['description-busy_delay_time']['pt-pt'] = "Introduza o tempo de atraso do agente ocupado.";
+$text['description-busy_delay_time']['fr-fr'] = "Choisir le temps d'attente quand l'agent est occupé.";
+
+$text['description-agent_name']['en-us'] = "Select the agent name.";
+$text['description-agent_name']['es-cl'] = "Seleccione el nombre del agente.";
+$text['description-agent_name']['pt-pt'] = "Seleccione o nome dos agentes.";
+$text['description-agent_name']['fr-fr'] = "Choisir le nom de l'agent.";
+
+$text['description-agent_logout']['en-us'] = "Enter the auto agent logout time in 00:00 format. Requires a service to enforce the logout time.";
+$text['description-agent_logout']['es-cl'] = "Introduzca el tiempo de desconexión automático de agente en formato 00:00. Requiere un servicio para forzar la desconexión.";
+$text['description-agent_logout']['pt-pt'] = "Introduza o tempo de logou automático do agente no formato 00:00. Isto requere um serviço dedicado para forçar o logout.";
+$text['description-agent_logout']['fr-fr'] = "Entrer l'heure de déconnexion automatique de l'agent au format 00:00. Nécessite un service pour forcer la déconnexion.";
+
+$text['description-agent']['en-us'] = "Select the agent name.";
+$text['description-agent']['es-cl'] = "Seleccione el nombre del agente.";
+$text['description-agent']['pt-pt'] = "Seleccione o nome do agente.";
+$text['description-agent']['fr-fr'] = "Choisir le nom de l'agent.";
+
+$text['description-abandoned_resume_allowed']['en-us'] = "Set the abandoned resume allowed to true or false.";
+$text['description-abandoned_resume_allowed']['es-cl'] = "Defina el permiso para permitir la continuación de abandono a verdadero o falso.";
+$text['description-abandoned_resume_allowed']['pt-pt'] = "Defina a permissão para abadono do resume a verdadeiro ou a falso.";
+$text['description-abandoned_resume_allowed']['fr-fr'] = "choisir l'autorisation de reprise d'abandon à oui ou non.";
+
+$text['confirm-delete']['en-us'] = "Do you really want to delete this?";
+$text['confirm-delete']['es-cl'] = "¿Realmente desea eliminar esto?";
+$text['confirm-delete']['pt-pt'] = "Deseja realmente remover isto?";
+$text['confirm-delete']['fr-fr'] = "Voulez-vous vraiment supprimer cela?";
+
+$text['confirm-copy']['en-us'] = "Do you really want to copy this?";
+$text['confirm-copy']['es-cl'] = "¿Realmente desea copiar esto?";
+$text['confirm-copy']['pt-pt'] = "Deseja realmente copiar isto?";
+$text['confirm-copy']['fr-fr'] = "Voulez-vous vraiment copier cela?";
+
+$text['button-view']['en-us'] = "View";
+$text['button-view']['es-cl'] = "Ver";
+$text['button-view']['pt-pt'] = "Ver";
+$text['button-view']['fr-fr'] = "Voir";
+
+$text['button-update_status']['en-us'] = "Update Status";
+$text['button-update_status']['es-cl'] = "Actualizar Estado";
+$text['button-update_status']['pt-pt'] = "Actualizar Estado";
+$text['button-update_status']['fr-fr'] = "Mis à jour état";
+
+$text['button-tiers']['en-us'] = "Tiers";
+$text['button-tiers']['es-cl'] = "Niveles";
+$text['button-tiers']['pt-pt'] = "Níveis";
+$text['button-tiers']['fr-fr'] = "Tiers";
+
+$text['button-stop']['en-us'] = "Stop";
+$text['button-stop']['es-cl'] = "Detener";
+$text['button-stop']['pt-pt'] = "Parar";
+$text['button-stop']['fr-fr'] = "Stop";
+
+$text['button-status']['en-us'] = "Status";
+$text['button-status']['es-cl'] = "Estado";
+$text['button-status']['pt-pt'] = "Estado";
+$text['button-status']['fr-fr'] = "Etat";
+
+$text['button-start']['en-us'] = "Start";
+$text['button-start']['es-cl'] = "Iniciar";
+$text['button-start']['pt-pt'] = "Iniciar";
+$text['button-start']['fr-fr'] = "Démarrer";
+
+$text['button-save']['en-us'] = "Save";
+$text['button-save']['es-cl'] = "Guardar";
+$text['button-save']['pt-pt'] = "Guardar";
+$text['button-save']['fr-fr'] = "Sauvegarder";
+
+$text['button-restart']['en-us'] = "Restart";
+$text['button-restart']['es-cl'] = "Reanudar";
+$text['button-restart']['pt-pt'] = "Restart";
+$text['button-restart']['fr-fr'] = "Redémarrer";
+
+$text['button-refresh']['en-us'] = "Refresh";
+$text['button-refresh']['es-cl'] = "Actualizar";
+$text['button-refresh']['pt-pt'] = "Actualizar";
+$text['button-refresh']['fr-fr'] = "Rafraîchir";
+
+$text['button-edit']['en-us'] = "Edit";
+$text['button-edit']['es-cl'] = "Editar";
+$text['button-edit']['pt-pt'] = "Editar";
+$text['button-edit']['fr-fr'] = "Editer";
+
+$text['button-delete']['en-us'] = "Delete";
+$text['button-delete']['es-cl'] = "Eliminar";
+$text['button-delete']['pt-pt'] = "Remover";
+$text['button-delete']['fr-fr'] = "Supprimer";
+
+$text['button-copy']['en-us'] = "Copy";
+$text['button-copy']['es-cl'] = "Copiar";
+$text['button-copy']['pt-pt'] = "Copiar";
+$text['button-copy']['fr-fr'] = "Copier";
+
+$text['button-back']['en-us'] = "Back";
+$text['button-back']['es-cl'] = "Volver";
+$text['button-back']['pt-pt'] = "Voltar";
+$text['button-back']['fr-fr'] = "Retour";
+
+$text['button-agents']['en-us'] = "Agents";
+$text['button-agents']['es-cl'] = "Agentes";
+$text['button-agents']['pt-pt'] = "Agentes";
+$text['button-agents']['fr-fr'] = "Agents";
+
+$text['button-advanced']['en-us'] = "Advanced";
+$text['button-advanced']['es-cl'] = "Avanzadas";
+$text['button-advanced']['pt-pt'] = "Avançadas";
+$text['button-advanced']['fr-fr'] = "Avancé";
+
+$text['button-add']['en-us'] = "Add";
+$text['button-add']['es-cl'] = "Agregar";
+$text['button-add']['pt-pt'] = "Adicionar";
+$text['button-add']['fr-fr'] = "ajouter";
+
+$text['message-maximum_queues']['en-us'] = "Maximum Queues:";
+$text['message-maximum_queues']['es-cl'] = "Colas Máximo Permitido:";
+$text['message-maximum_queues']['pt-pt'] = "Filas Máximo Permitido:";
+$text['message-maximum_queues']['fr-fr'] = "Files d'attente Maximum Autorisé:";
+
+?>
\ No newline at end of file
diff --git a/app/call_center/call_center_queue_edit.php b/app/call_center/call_center_queue_edit.php
index 55a0416cbd..d823cc301e 100644
--- a/app/call_center/call_center_queue_edit.php
+++ b/app/call_center/call_center_queue_edit.php
@@ -48,6 +48,26 @@ else {
$action = "add";
}
+//get total call center queues count from the database, check limit, if defined
+ if ($action == 'add') {
+ if ($_SESSION['limit']['call_center_queues']['numeric'] != '') {
+ $sql = "select count(*) as num_rows from v_call_center_queues where domain_uuid = '".$_SESSION['domain_uuid']."' ";
+ $prep_statement = $db->prepare($sql);
+ if ($prep_statement) {
+ $prep_statement->execute();
+ $row = $prep_statement->fetch(PDO::FETCH_ASSOC);
+ $total_call_center_queues = $row['num_rows'];
+ }
+ unset($prep_statement, $row);
+ if ($total_call_center_queues >= $_SESSION['limit']['call_center_queues']['numeric']) {
+ $_SESSION['message_mood'] = 'negative';
+ $_SESSION['message'] = $text['message-maximum_queues'].' '.$_SESSION['limit']['call_center_queues']['numeric'];
+ header('Location: call_center_queues.php');
+ return;
+ }
+ }
+ }
+
//get http post variables and set them to php variables
if (count($_POST) > 0) {
//get the post variables a run a security chack on them
diff --git a/app/call_center/call_center_queues.php b/app/call_center/call_center_queues.php
index c785ccced3..1581050b78 100644
--- a/app/call_center/call_center_queues.php
+++ b/app/call_center/call_center_queues.php
@@ -62,42 +62,52 @@ else {
echo "\n";
echo "\n";
- $sql = "select * from v_call_center_queues ";
- $sql .= "where domain_uuid = '$domain_uuid' ";
- if (strlen($order_by) == 0) {
- $order_by = 'queue_name';
- $order = 'asc';
- }
- else {
- $sql .= "order by $order_by $order ";
- }
- $prep_statement = $db->prepare(check_sql($sql));
- $prep_statement->execute();
- $result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
- $num_rows = count($result);
- unset ($prep_statement, $result, $sql);
- $rows_per_page = 100;
- $param = "";
- $page = $_GET['page'];
- if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; }
- list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page);
- $offset = $rows_per_page * $page;
+ //get total call center queues count from the database
+ $sql = "select count(*) as num_rows from v_call_center_queues where domain_uuid = '".$_SESSION['domain_uuid']."' ";
+ $prep_statement = $db->prepare($sql);
+ if ($prep_statement) {
+ $prep_statement->execute();
+ $row = $prep_statement->fetch(PDO::FETCH_ASSOC);
+ $total_call_center_queues = $row['num_rows'];
+ }
+ unset($prep_statement, $row);
- $sql = "select * from v_call_center_queues ";
- $sql .= "where domain_uuid = '$domain_uuid' ";
- if (strlen($order_by) == 0) {
- $order_by = 'queue_name';
- $order = 'asc';
- }
- else {
- $sql .= "order by $order_by $order ";
- }
- $sql .= " limit $rows_per_page offset $offset ";
- $prep_statement = $db->prepare(check_sql($sql));
- $prep_statement->execute();
- $result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
- $result_count = count($result);
- unset ($prep_statement, $sql);
+ //prepare to page the results (reuse $sql from above)
+ if (strlen($order_by) == 0) {
+ $order_by = 'queue_name';
+ $order = 'asc';
+ }
+ else {
+ $sql .= "order by $order_by $order ";
+ }
+ $prep_statement = $db->prepare(check_sql($sql));
+ $prep_statement->execute();
+ $result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
+ $num_rows = count($result);
+ unset ($prep_statement, $result, $sql);
+
+ $rows_per_page = 100;
+ $param = "";
+ $page = $_GET['page'];
+ if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; }
+ list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page);
+ $offset = $rows_per_page * $page;
+
+ $sql = "select * from v_call_center_queues ";
+ $sql .= "where domain_uuid = '$domain_uuid' ";
+ if (strlen($order_by) == 0) {
+ $order_by = 'queue_name';
+ $order = 'asc';
+ }
+ else {
+ $sql .= "order by $order_by $order ";
+ }
+ $sql .= " limit $rows_per_page offset $offset ";
+ $prep_statement = $db->prepare(check_sql($sql));
+ $prep_statement->execute();
+ $result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
+ $result_count = count($result);
+ unset ($prep_statement, $sql);
$c = 0;
$row_style["0"] = "row_style0";
@@ -122,7 +132,9 @@ else {
echo th_order_by('queue_description', $text['label-description'], $order_by, $order);
echo "