diff --git a/app/dialplans/resources/switch/conf/dialplan/895_call-forward-no-answer.xml b/app/dialplans/resources/switch/conf/dialplan/895_call-forward-no-answer.xml
index 0aeb3d5957..472fd8f5c4 100644
--- a/app/dialplans/resources/switch/conf/dialplan/895_call-forward-no-answer.xml
+++ b/app/dialplans/resources/switch/conf/dialplan/895_call-forward-no-answer.xml
@@ -1,5 +1,6 @@
 <extension name="call-forward-no-answer" number="" context="global" continue="false" app_uuid="4922d8a5-d636-4354-b14d-bd6fdc79dc61" global="true" order="895">
-	<condition field="${forward_no_answer_enabled}" expression="^true$">
+	<condition field="${forward_no_answer_enabled}" expression="^true$"/>
+	<condition field="${user_exists}" expression="^true$">
 		<action application="transfer" data="${forward_no_answer_destination} XML ${context}"/>
 	</condition>
 </extension>