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Add a short delay after answering the company directory to ensure the audio is ready. Also if you don't select any of the entries of the search provide an opportunity to search again.

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This commit is contained in:
Mark Crane
2013-01-17 01:11:43 +00:00
parent c1d6230c1b
commit 461f4465ef
1 changed files with 18 additions and 11 deletions
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29
includes/install/scripts/directory.lua
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@@ -30,7 +30,7 @@
timeout_transfer = 5000;
max_tries = 3;
digit_timeout = 5000;
search_limit = 4;
search_limit = 3;
search_count = 0;
--debug
@@ -60,6 +60,9 @@
--answer the session
session:answer();
--give time for the call to be ready
session:streamFile("silence_stream://1000");
--get the domain name
domain_name = session:getVariable("domain_name");
@@ -70,6 +73,10 @@
if (not default_language) then default_language = 'en'; end
if (not default_dialect) then default_dialect = 'us'; end
if (not default_voice) then default_voice = 'callie'; end
--define the sounds directory
sounds_dir = session:getVariable("sounds_dir");
sounds_dir = sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice;
end
--get session variables
@@ -152,13 +159,13 @@
digit_timeout = "500";
max_digits = 1;
max_tries = 1;
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-to_select_entry.wav", "", "\\d+");
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/directory/dir-to_select_entry.wav", "", "\\d+");
if (string.len(dtmf_digits) == 0) then
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/voicemail/vm-press.wav", "", "\\d+");
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/voicemail/vm-press.wav", "", "\\d+");
end
if (string.len(dtmf_digits) == 0) then
digit_timeout = "3000";
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/digits/1.wav", "", "\\d+");
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/digits/1.wav", "", "\\d+");
end
return dtmf_digits;
end
@@ -167,7 +174,7 @@
function prompt_for_name()
dtmf_digits = "";
min_digits=0; max_digits=3; max_tries=3; digit_timeout = "5000";
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-enter_person_first_or_last.wav", "", "\\d+");
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/directory/dir-enter_person_first_or_last.wav", "", "\\d+");
return dtmf_digits;
end
@@ -209,7 +216,7 @@
if (row.directory_exten_visible == "false") then
--invisible extension number
else
session:streamFile(sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-at_extension.wav");
session:streamFile(sounds_dir.."/directory/dir-at_extension.wav");
session:execute("say", "en number iterated "..row.extension);
end
@@ -225,11 +232,11 @@
end
end
if (found ~= true) then
session:streamFile(sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-no_matching_results.wav");
search_count = search_count + 1;
if (search_count < search_limit) then
directory_search();
end
session:streamFile(sounds_dir.."/directory/dir-no_matching_results.wav");
end
search_count = search_count + 1;
if (search_count < search_limit) then
directory_search();
end
end