nsinnovations/fusionpbx
2
0
Fork 0
mirror of https://github.com/fusionpbx/fusionpbx.git synced 2026-01-06 11:43:50 +00:00
Code Issues Packages Projects Releases Wiki Activity

Update call_center_queue_edit.php

Browse Source
This commit is contained in:
FusionPBX
2019-08-15 03:34:41 -06:00
committed by GitHub
parent 2f9e591a40
commit 336eea2d61
1 changed files with 82 additions and 67 deletions
Download Patch File Download Diff File Expand all files Collapse all files

149
app/call_centers/call_center_queue_edit.php
View File

@@ -17,7 +17,7 @@
The Initial Developer of the Original Code is The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com> Mark J Crane <markjcrane@fusionpbx.com>
Portions created by the Initial Developer are Copyright (C) 2008-2018 Portions created by the Initial Developer are Copyright (C) 2008-2019
the Initial Developer. All Rights Reserved. the Initial Developer. All Rights Reserved.
Contributor(s): Contributor(s):
@@ -242,14 +242,14 @@
} }
//build the xml dialplan //build the xml dialplan
$dialplan_xml = "<extension name=\"".$queue_name."\" continue=\"\" uuid=\"".escape($dialplan_uuid)."\">\n"; $dialplan_xml = "<extension name=\"".$queue_name."\" continue=\"\" uuid=\"".$dialplan_uuid."\">\n";
$dialplan_xml .= " <condition field=\"destination_number\" expression=\"^([^#]+#)(.*)\$\" break=\"never\">\n"; $dialplan_xml .= " <condition field=\"destination_number\" expression=\"^([^#]+#)(.*)\$\" break=\"never\">\n";
$dialplan_xml .= " <action application=\"set\" data=\"caller_id_name=\$2\"/>\n"; $dialplan_xml .= " <action application=\"set\" data=\"caller_id_name=\$2\"/>\n";
$dialplan_xml .= " </condition>\n"; $dialplan_xml .= " </condition>\n";
$dialplan_xml .= " <condition field=\"destination_number\" expression=\"^".escape($queue_extension)."$\">\n"; $dialplan_xml .= " <condition field=\"destination_number\" expression=\"^".$queue_extension."$\">\n";
$dialplan_xml .= " <action application=\"answer\" data=\"\"/>\n"; $dialplan_xml .= " <action application=\"answer\" data=\"\"/>\n";
$dialplan_xml .= " <action application=\"set\" data=\"hangup_after_bridge=true\"/>\n"; $dialplan_xml .= " <action application=\"set\" data=\"hangup_after_bridge=true\"/>\n";
$dialplan_xml .= " <action application=\"playback\" data=\"".escape($queue_greeting_path)."\"/>\n"; $dialplan_xml .= " <action application=\"playback\" data=\"".$queue_greeting_path."\"/>\n";
if (strlen($queue_cid_prefix) > 0) { if (strlen($queue_cid_prefix) > 0) {
$dialplan_xml .= " <action application=\"set\" data=\"effective_caller_id_name=".$queue_cid_prefix."#\${caller_id_name}\"/>\n"; $dialplan_xml .= " <action application=\"set\" data=\"effective_caller_id_name=".$queue_cid_prefix."#\${caller_id_name}\"/>\n";
} }
@@ -338,16 +338,22 @@
callcenter_config tier set position [queue_name] [agent_name] [position] callcenter_config tier set position [queue_name] [agent_name] [position]
*/ */
//add the agent //add the agent
$cmd = "api callcenter_config tier add ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_level." ".$tier_position; if (is_uuid($call_center_queue_uuid) && is_uuid($call_center_agent_uuid) && is_numeric($tier_level) && is_numeric($tier_position)) {
$response = event_socket_request($fp, $cmd); $cmd = "api callcenter_config tier add ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_level." ".$tier_position;
$response = event_socket_request($fp, $cmd);
}
usleep(200); usleep(200);
//agent set level //agent set level
$cmd = "api callcenter_config tier set level ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_level; if (is_uuid($call_center_queue_uuid) && is_uuid($call_center_agent_uuid) && is_numeric($tier_level)) {
$response = event_socket_request($fp, $cmd); $cmd = "api callcenter_config tier set level ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_level;
$response = event_socket_request($fp, $cmd);
}
usleep(200); usleep(200);
//agent set position //agent set position
$cmd = "api callcenter_config tier set position ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_position; if (is_uuid($call_center_queue_uuid) && is_uuid($call_center_agent_uuid) && is_numeric($tier_position)) {
$response = event_socket_request($fp, $cmd); $cmd = "api callcenter_config tier set position ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_position;
$response = event_socket_request($fp, $cmd);
}
usleep(200); usleep(200);
} }
} }
@@ -359,7 +365,9 @@
remove_config_from_cache('configuration:callcenter.conf'); remove_config_from_cache('configuration:callcenter.conf');
//redirect the user //redirect the user
header("Location: call_center_queue_edit.php?id=".escape($call_center_queue_uuid)); if (is_uuid($call_center_queue_uuid)) {
header("Location: call_center_queue_edit.php?id=".urlencode($call_center_queue_uuid));
}
return; return;
} //(count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) } //(count($_POST)>0 && strlen($_POST["persistformvar"]) == 0)
@@ -450,7 +458,7 @@
$agents = $database->select($sql, $parameters, 'all'); $agents = $database->select($sql, $parameters, 'all');
unset($sql, $parameters); unset($sql, $parameters);
//get the sounds //get the sounds
$sounds = new sounds; $sounds = new sounds;
$sounds = $sounds->get(); $sounds = $sounds->get();
@@ -477,6 +485,11 @@
$document['title'] = $text['title-call_center_queue_edit']; $document['title'] = $text['title-call_center_queue_edit'];
} }
//only allow a uuid
if (!is_uuid($call_center_queue_uuid)) {
$call_center_queue_uuid = null;
}
//show the content //show the content
echo "<form method='post' name='frm' action=''>\n"; echo "<form method='post' name='frm' action=''>\n";
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n"; echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
@@ -492,12 +505,12 @@
if ($action == "update") { if ($action == "update") {
echo " &nbsp;&nbsp;&nbsp;"; echo " &nbsp;&nbsp;&nbsp;";
if (permission_exists('call_center_wallboard')) { if (permission_exists('call_center_wallboard')) {
echo " <input type='button' class='btn' value='".$text['button-wallboard']."' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_wallboard/call_center_wallboard.php?queue_name=".escape($call_center_queue_uuid)."';\" />\n"; echo " <input type='button' class='btn' value='".$text['button-wallboard']."' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_wallboard/call_center_wallboard.php?queue_name=".urlencode($call_center_queue_uuid)."';\" />\n";
} }
echo " <input type='button' class='btn' value='".$text['button-stop']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+unload+".escape($call_center_queue_uuid)."';\" />\n"; echo " <input type='button' class='btn' value='".$text['button-stop']."' onclick=\"document.location.href='cmd.php?cmd=unload&queue=".urlencode($call_center_queue_uuid)."';\" />\n";
echo " <input type='button' class='btn' value='".$text['button-start']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+load+".escape($call_center_queue_uuid)."';\" />\n"; echo " <input type='button' class='btn' value='".$text['button-start']."' onclick=\"document.location.href='cmd.php?cmd=load&queue=".urlencode($call_center_queue_uuid)."';\" />\n";
echo " <input type='button' class='btn' value='".$text['button-restart']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+reload+".escape($call_center_queue_uuid)."';\" />\n"; echo " <input type='button' class='btn' value='".$text['button-restart']."' onclick=\"document.location.href='cmd.php?cmd=reload&queue=".urlencode($call_center_queue_uuid)."';\" />\n";
echo " <input type='button' class='btn' value='".$text['button-view']."' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_active/call_center_active.php?queue_name=".escape($call_center_queue_uuid)."';\" />\n"; echo " <input type='button' class='btn' value='".$text['button-view']."' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_active/call_center_active.php?queue_name=".urlencode($call_center_queue_uuid)."';\" />\n";
echo " &nbsp;&nbsp;&nbsp;"; echo " &nbsp;&nbsp;&nbsp;";
} }
echo " <input type='submit' class='btn' value='".$text['button-save']."'>\n"; echo " <input type='submit' class='btn' value='".$text['button-save']."'>\n";
@@ -641,60 +654,62 @@
echo " <td></td>\n"; echo " <td></td>\n";
echo " </tr>\n"; echo " </tr>\n";
$x = 0; $x = 0;
foreach($tiers as $field) { if (is_array($tiers) {
echo " <tr>\n"; foreach($tiers as $field) {
echo " <td class=''>"; echo " <tr>\n";
if (strlen($field['call_center_tier_uuid']) > 0) { echo " <td class=''>";
echo " <input name='call_center_tiers[".$x."][call_center_tier_uuid]' type='hidden' value=\"".escape($field['call_center_tier_uuid'])."\">\n"; if (strlen($field['call_center_tier_uuid']) > 0) {
} echo " <input name='call_center_tiers[".$x."][call_center_tier_uuid]' type='hidden' value=\"".escape($field['call_center_tier_uuid'])."\">\n";
echo " <select name=\"call_center_tiers[$x][call_center_agent_uuid]\" class=\"formfld\">\n";
echo " <option value=\"\"></option>\n";
foreach($agents as $row) {
$selected = '';
if ($row['call_center_agent_uuid'] == $field['call_center_agent_uuid']) {
$selected = "selected=\"selected\"";
} }
echo " <option value=\"".escape($row['call_center_agent_uuid'])."\" $selected>".escape($row['agent_name'])."</option>\n"; echo " <select name=\"call_center_tiers[$x][call_center_agent_uuid]\" class=\"formfld\">\n";
} echo " <option value=\"\"></option>\n";
echo " </select>"; foreach($agents as $row) {
echo " </td>\n"; $selected = '';
echo " <td class='' style='text-align: center;'>"; if ($row['call_center_agent_uuid'] == $field['call_center_agent_uuid']) {
echo " <select name=\"call_center_tiers[$x][tier_level]\" class=\"formfld\">\n"; $selected = "selected=\"selected\"";
$i=0; }
while($i<=9) { echo " <option value=\"".escape($row['call_center_agent_uuid'])."\" $selected>".escape($row['agent_name'])."</option>\n";
$selected = ($i == $field['tier_level']) ? "selected" : null; }
echo " <option value=\"$i\" ".escape($selected).">$i</option>\n"; echo " </select>";
$i++; echo " </td>\n";
} echo " <td class='' style='text-align: center;'>";
echo " </select>\n"; echo " <select name=\"call_center_tiers[$x][tier_level]\" class=\"formfld\">\n";
echo " </td>\n"; $i=0;
while($i<=9) {
$selected = ($i == $field['tier_level']) ? "selected" : null;
echo " <option value=\"$i\" ".escape($selected).">$i</option>\n";
$i++;
}
echo " </select>\n";
echo " </td>\n";
echo " <td class='' style='text-align: center;'>\n"; echo " <td class='' style='text-align: center;'>\n";
echo " <select name=\"call_center_tiers[$x][tier_position]\" class=\"formfld\">\n"; echo " <select name=\"call_center_tiers[$x][tier_position]\" class=\"formfld\">\n";
$i=0; $i=0;
while($i<=9) { while($i<=9) {
$selected = ($i == $field['tier_position']) ? "selected" : null; $selected = ($i == $field['tier_position']) ? "selected" : null;
echo " <option value=\"$i\" ".escape($selected).">$i</option>\n"; echo " <option value=\"$i\" ".escape($selected).">$i</option>\n";
$i++; $i++;
}
echo " </select>\n";
echo " </td>\n";
echo " <td class=''>";
if (permission_exists('call_center_tier_delete')) {
echo " <a href=\"call_center_queue_edit.php?id=".escape($call_center_queue_uuid)."&call_center_tier_uuid=".escape($field['call_center_tier_uuid'])."&a=delete\" alt=\"".$text['button-delete']."\" onclick=\"return confirm('".$text['confirm-delete']."');\">$v_link_label_delete</a>";
}
echo " </td>\n";
echo " </tr>\n";
$assigned_agents[] = $field['agent_name'];
$x++;
} }
echo " </select>\n"; unset ($tiers);
echo " </td>\n"; echo " </table>\n";
echo " <td class=''>"; echo " <br>\n";
if (permission_exists('call_center_tier_delete')) { echo " ".$text['description-tiers']."\n";
echo " <a href=\"call_center_queue_edit.php?id=".escape($call_center_queue_uuid)."&call_center_tier_uuid=".escape($field['call_center_tier_uuid'])."&a=delete\" alt=\"".$text['button-delete']."\" onclick=\"return confirm('".$text['confirm-delete']."');\">$v_link_label_delete</a>"; echo " <br />\n";
} echo " </td>";
echo " </td>\n"; echo "</tr>";
echo " </tr>\n";
$assigned_agents[] = $field['agent_name'];
$x++;
} }
unset ($tiers);
echo " </table>\n";
echo " <br>\n";
echo " ".$text['description-tiers']."\n";
echo " <br />\n";
echo " </td>";
echo "</tr>";
} }
echo "<tr>\n"; echo "<tr>\n";