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Call Recordings: Option to manually submit audio to AI for transcription, if enabled.

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This commit is contained in:
fusionate
2024-05-21 14:59:23 -06:00
parent 7312b9ab67
commit 1f8542b9cc
5 changed files with 212 additions and 30 deletions
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90
app/call_recordings/resources/classes/call_recordings.php
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@@ -133,6 +133,96 @@ if (!class_exists('call_recordings')) {
}
}
/**
* transcribe call recordings
*/
public function transcribe($records) {
if (permission_exists($this->name.'_view')) {
//add multi-lingual support
$language = new text;
$text = $language->get();
//validate the token
$token = new token;
if (!$token->validate($_SERVER['PHP_SELF'])) {
message::add($text['message-invalid_token'],'negative');
header('Location: '.$this->location);
exit;
}
//add the settings object
$settings = new settings(["domain_uuid" => $_SESSION['domain_uuid'], "user_uuid" => $_SESSION['user_uuid']]);
$transcribe_enabled = $settings->get('transcribe', 'enabled', 'false');
$transcribe_engine = $settings->get('transcribe', 'engine', '');
//transcribe multiple recordings
if ($transcribe_enabled == 'true' && !empty($transcribe_engine) && is_array($records) && @sizeof($records) != 0) {
//add the transcribe object
$transcribe = new transcribe($settings);
//build the array
$x = 0;
foreach ($records as $record) {
//add to the array
if (!empty($record['checked']) && $record['checked'] == 'true' && is_uuid($record['uuid'])) {
//get the call recording file name and path
$sql = "select call_recording_name, call_recording_path ";
$sql .= "from view_call_recordings ";
$sql .= "where call_recording_uuid = :call_recording_uuid ";
$sql .= "and call_recording_transcription is null ";
$parameters['call_recording_uuid'] = $record['uuid'];
$database = new database;
$field = $database->select($sql, $parameters, 'row');
if (
is_array($field) &&
@sizeof($field) != 0 &&
file_exists($field['call_recording_path'].'/'.$field['call_recording_name'])
) {
//audio to text - get the transcription from the audio file
$transcribe->audio_path = $field['call_recording_path'];
$transcribe->audio_filename = $field['call_recording_name'];
$record_transcription = $transcribe->transcribe();
//build call recording data array
if (!empty($record_transcription)) {
$array['xml_cdr'][$x]['xml_cdr_uuid'] = $record['uuid'];
$array['xml_cdr'][$x]['record_transcription'] = $record_transcription;
}
//increment the id
$x++;
}
unset($sql, $parameters, $field);
}
}
//update the checked rows
if (is_array($array) && @sizeof($array) != 0) {
//add temporary permissions
$p = new permissions;
$p->add('xml_cdr_edit', 'temp');
//remove record_path, record_name and record_length
$database = new database;
$database->app_name = 'xml_cdr';
$database->app_uuid = '4a085c51-7635-ff03-f67b-86e834422848';
$database->save($array, false);
$message = $database->message;
unset($array);
//remove the temporary permissions
$p->delete('xml_cdr_edit', 'temp');
//set message
message::add($text['message-audio_transcribed']);
}
unset($records);
}
}
}
/**
* download the recordings
*/