[docs] knowledge files and faq

docs/user/knowledge/docs.user.knowledge.engineer_to_order.md

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+---
+{
+	"_label": "Engineer-to-Order Manufacturing"
+}
+---
+
+Engineer-to-order manufacturing is a strategy where the product is designed and manufactured based on very specific customer requirements. Since the end product tends to be complex, customers may engage with the ETO company throughout the entire design and manufacturing phases, to ensure that their specifications are met. This strategy is used by construction, fabrication industry, etc. 
+
+Since most specifications like design, requirements, engineering changes etc are often tossed back and forth several times between the ETO company and the customer, either party can become confused if the exchange of product information is poorly managed. Managing and identifying parts for production is an important step.
+
+Engineered-to-order products are often built from difficult to source parts, expensive parts and highly engineered components. Thus, acquiring the necessary product components can be a time consuming and costly endeavor, causing issues before and during production runs.
+
+To manage ETO products  maintain a consistent serial number records and create a Bill of Material for each product. Focus on the bill of materials rather then on the estimation and budgeting of the product.
+

docs/user/knowledge/docs.user.knowledge.make_to_order.md

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+---
+{
+	"_label": "Make-to-Order Manufacturing"
+}
+---
+
+Make-to-order is a manufacturing process in which manufacturing starts only after a customer's order is received.
+
+The company has some standard items but the product is only made when the customer places an order. This is true for furniture, for designer gift items etc.
+
+Manufacturing after receiving customer's orders means to start a pull-type supply chain operation because manufacturing is performed when demand is confirmed, i.e. being pulled by demand. 
+
+In this type of manufacturing, production orders are linked to one or more sales orders.
+

docs/user/knowledge/docs.user.knowledge.make_to_stock.md

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+---
+{
+	"_label": "Make-to-Stock Manufacturing"
+}
+---
+
+Make-to-stock manufacturing is a system based on keeping stocks ready for customers in order to provide instant availability to customers. Products like FMCG goods and electronics are made and stocked. Here, the production cycle is completed before the sales orders are made. 
+
+This strategy is used by businesses to match production with consumer demand forecasts. The make-to-stock (MTS) method forecasts demand, to determine how much stock should be produced. If demand for the product can be accurately forecasted, the MTS strategy can be an efficient choice.
+
+The main drawback to the make-to-stock (MTS) method is that it relies heavily on the accuracy of demand forecasts. Inaccurate forecasts will lead to losses stemming from excessive inventory or stockouts.
+
+
+
+
+

docs/user/knowledge/docs.user.knowledge.md

@@ -8,7 +8,10 @@
 		"docs.user.knowledge.doctype",
 		"docs.user.knowledge.doctype_fields",
 		"docs.user.knowledge.attachment_csv",
-		"docs.user.knowledge.markdown"		
+		"docs.user.knowledge.markdown",
+		"docs.user.knowledge.make-to-stock",
+		"docs.user.knowledge.make-to-order",
+		"docs.user.knowledge.engineer-to-order"		
 	]
 }
 ---