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refactored communication and added to Lead / Contact

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Rushabh Mehta
2012-11-27 18:53:48 +05:30
parent 1a0c61711c
commit dfcdd56ba5
2 changed files with 8 additions and 8 deletions
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4
support/doctype/communication/communication.txt
View File

@@ -4,7 +4,7 @@
"docstatus": 0, "docstatus": 0,
"creation": "2012-11-14 12:25:16", "creation": "2012-11-14 12:25:16",
"modified_by": "Administrator", "modified_by": "Administrator",
"modified": "2012-11-27 12:24:43" "modified": "2012-11-27 18:51:01"
}, },
{ {
"autoname": "naming_series:", "autoname": "naming_series:",
@@ -69,7 +69,7 @@
"label": "Content", "label": "Content",
"width": "400", "width": "400",
"fieldname": "content", "fieldname": "content",
"fieldtype": "Text", "fieldtype": "Text Editor",
"reqd": 0, "reqd": 0,
"permlevel": 0 "permlevel": 0
}, },

12
support/doctype/support_ticket/support_ticket.py
View File

@@ -33,21 +33,21 @@ class DocType(TransactionBase):
return webnotes.conn.get_value('Email Settings',None,'support_email') return webnotes.conn.get_value('Email Settings',None,'support_email')
def get_subject(self, comm): def get_subject(self, comm):
return '[' + self.doc.name + '] ' + (comm.doc.subject or 'No Subject Specified') return '[' + self.doc.name + '] ' + (comm.subject or 'No Subject Specified')
def get_content(self, comm): def get_content(self, comm):
signature = webnotes.conn.get_value('Email Settings',None,'support_signature') signature = webnotes.conn.get_value('Email Settings',None,'support_signature')
content = comm.doc.content content = comm.content
if signature: if signature:
content += '<p>' + signature + '</p>' content += '<p>' + signature + '</p>'
return content return content
def on_communication_sent(self, comm): def on_communication_sent(self, comm):
webnotes.conn.set(self.doc, 'status', 'Waiting for Customer') webnotes.conn.set(self.doc, 'status', 'Waiting for Customer')
if comm.doc.lead and not self.doc.lead: if comm.lead and not self.doc.lead:
webnotes.conn.set(self.doc, 'lead', comm.doc.lead) webnotes.conn.set(self.doc, 'lead', comm.lead)
if comm.doc.contact and not self.doc.contact: if comm.contact and not self.doc.contact:
webnotes.conn.set(self.doc, 'contact', comm.doc.contact) webnotes.conn.set(self.doc, 'contact', comm.contact)
def close_ticket(self): def close_ticket(self):
webnotes.conn.set(self.doc,'status','Closed') webnotes.conn.set(self.doc,'status','Closed')