added code to update timestamps in Task, Customer Issue and Support Ticket

patches/january_2013/update_closed_on.py

@@ -0,0 +1,32 @@
+import webnotes
+
+def execute():
+	webnotes.reload_doc("core", "doctype", "docfield")
+	webnotes.reload_doc("support", "doctype", "support_ticket")
+	
+	# customer issue resolved_by should be Profile
+	if webnotes.conn.sql("""select count(*) from `tabCustomer Issue` 
+		where ifnull(resolved_by,"")!="" """)[0][0]:
+		webnotes.make_property_setter({
+			"doctype":"Customer Issue", 
+			"fieldname": "resolved_by", 
+			"property": "options",
+			"value": "Sales Person"
+		})
+		
+	def get_communication_time(support_ticket, sort_order = 'asc'):
+		tmp = webnotes.conn.sql("""select creation from tabCommunication where
+			support_ticket=%s order by creation %s limit 1""" % ("%s", sort_order), 
+			support_ticket)
+		return tmp and tmp[0][0] or None
+		
+	# update in support ticket
+	webnotes.conn.auto_commit_on_many_writes = True
+	for st in webnotes.conn.sql("""select name, modified, status from 
+		`tabSupport Ticket`""", as_dict=1):
+		
+		webnotes.conn.sql("""update `tabSupport Ticket` set first_responded_on=%s where 
+			name=%s""", (get_communication_time(st.name) or st.modified, st.name))
+		if st.status=="Closed":
+			webnotes.conn.sql("""update `tabSupport Ticket` set resolution_date=%s where 
+				name=%s""", (get_communication_time(st.name, 'desc') or st.modified, st.name))