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[docs] added for support module

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Rushabh Mehta
2013-06-11 10:53:03 +05:30
parent 36a786712d
commit aa069565de
12 changed files with 19 additions and 0 deletions
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support/README.md Normal file
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Customer Support / After sales service / Maintenance Module.

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support/doctype/customer_issue/README.md Normal file
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Issue raised by Customer, can be tagged against Invoice, Serial Number to verify warranty, service contract.

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support/doctype/maintenance_schedule/README.md Normal file
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Schedule generator for planned maintenance for service contract or internal maintenance.

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support/doctype/maintenance_schedule_detail/README.md Normal file
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Scheduled event generated by Maintenance Schedule.

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support/doctype/maintenance_schedule_item/README.md Normal file
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Details of Item to be maintained.

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support/doctype/maintenance_visit/README.md Normal file
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Log of visit for maintenance.

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support/doctype/maintenance_visit_purpose/README.md Normal file
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Table containing details of Items checked during Maintenance Visit.

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support/doctype/newsletter/README.md Normal file
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Newsletter to be sent to Leads / Contacts.

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support/doctype/support_ticket/README.md Normal file
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Support Ticket (query) raised by customer via website or email (if configured).

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support/page/support_analytics/README.md Normal file
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Support Ticket volume, performance over time.

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utilities/README.md Normal file
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Common utilities / DocTypes.

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website/README.md Normal file
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Module for website management.
Contains:
- DocTypes for Web Page, Blogs
- Templates
- Settings
- Generators for Item, Blog Post, Item Group