merge of sync handler and sync_file_db - first cut

2026-09-16 18:24:10 +00:00 · 2012-03-27 19:31:38 +05:30
parent 3107096890
commit a30fbd004e
274 changed files with 16760 additions and 17015 deletions
--- a/erpnext/support/doctype/customer_issue/customer_issue.txt
+++ b/erpnext/support/doctype/customer_issue/customer_issue.txt
@@ -3,62 +3,54 @@

 	# These values are common in all dictionaries
 	{
-		'creation': '2010-08-08 17:08:57',
+		'creation': '2012-03-27 14:36:40',
 		'docstatus': 0,
-		'modified': '2012-01-19 12:29:40',
-		'modified_by': 'Administrator',
-		'owner': 'harshada@webnotestech.com'
+		'modified': '2012-03-27 14:45:47',
+		'modified_by': u'Administrator',
+		'owner': u'harshada@webnotestech.com'
 	},

 	# These values are common for all DocType
 	{
-		'_last_update': '1325570647',
-		'colour': 'White:FFF',
-		'default_print_format': 'Standard',
+		'_last_update': u'1325570647',
+		'colour': u'White:FFF',
+		'default_print_format': u'Standard',
 		'doctype': 'DocType',
-		'module': 'Support',
+		'is_submittable': 1,
+		'module': u'Support',
 		'name': '__common__',
-		'search_fields': 'status,customer,customer_name,allocated_to,allocated_on, territory',
-		'section_style': 'Tabbed',
-		'server_code_error': ' ',
+		'search_fields': u'status,customer,customer_name,allocated_to,allocated_on, territory',
+		'section_style': u'Tabbed',
+		'server_code_error': u' ',
 		'show_in_menu': 0,
-		'subject': '%(complaint)s By %(complaint_raised_by)s on %(issue_date)s',
-		'tag_fields': 'status',
+		'subject': u'%(complaint)s By %(complaint_raised_by)s on %(issue_date)s',
+		'tag_fields': u'status',
 		'version': 97
 	},

 	# These values are common for all DocField
 	{
-		'doctype': 'DocField',
+		'doctype': u'DocField',
 		'name': '__common__',
-		'parent': 'Customer Issue',
-		'parentfield': 'fields',
-		'parenttype': 'DocType'
+		'parent': u'Customer Issue',
+		'parentfield': u'fields',
+		'parenttype': u'DocType'
 	},

 	# These values are common for all DocPerm
 	{
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'name': '__common__',
-		'parent': 'Customer Issue',
-		'parentfield': 'permissions',
-		'parenttype': 'DocType',
+		'parent': u'Customer Issue',
+		'parentfield': u'permissions',
+		'parenttype': u'DocType',
 		'read': 1
 	},

 	# DocType, Customer Issue
 	{
 		'doctype': 'DocType',
-		'name': 'Customer Issue'
-	},
-
-	# DocPerm
-	{
-		'create': 1,
-		'doctype': 'DocPerm',
-		'permlevel': 0,
-		'role': 'Guest',
-		'write': 1
+		'name': u'Customer Issue'
 	},

 	# DocPerm
@@ -66,18 +58,18 @@
 		'amend': 1,
 		'cancel': 1,
 		'create': 1,
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'permlevel': 0,
-		'role': 'System Manager',
+		'role': u'System Manager',
 		'submit': 1,
 		'write': 1
 	},

 	# DocPerm
 	{
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'permlevel': 1,
-		'role': 'System Manager'
+		'role': u'System Manager'
 	},

 	# DocPerm
@@ -85,18 +77,18 @@
 		'amend': 1,
 		'cancel': 1,
 		'create': 1,
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'permlevel': 0,
-		'role': 'Maintenance Manager',
+		'role': u'Maintenance Manager',
 		'submit': 1,
 		'write': 1
 	},

 	# DocPerm
 	{
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'permlevel': 1,
-		'role': 'Maintenance Manager'
+		'role': u'Maintenance Manager'
 	},

 	# DocPerm
@@ -104,40 +96,50 @@
 		'amend': 1,
 		'cancel': 1,
 		'create': 1,
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'permlevel': 0,
-		'role': 'Maintenance User',
+		'role': u'Maintenance User',
 		'submit': 1,
 		'write': 1
 	},

 	# DocPerm
 	{
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'permlevel': 1,
-		'role': 'Maintenance User'
+		'role': u'Maintenance User'
+	},
+
+	# DocPerm
+	{
+		'create': 1,
+		'doctype': u'DocPerm',
+		'permlevel': 0,
+		'role': u'Guest',
+		'write': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldtype': 'Section Break',
-		'label': 'Customer Issue',
-		'oldfieldtype': 'Section Break',
+		'doctype': u'DocField',
+		'fieldname': u'customer_issue',
+		'fieldtype': u'Section Break',
+		'label': u'Customer Issue',
+		'oldfieldtype': u'Section Break',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'naming_series',
-		'fieldtype': 'Select',
+		'doctype': u'DocField',
+		'fieldname': u'naming_series',
+		'fieldtype': u'Select',
 		'in_filter': 0,
-		'label': 'Series',
+		'label': u'Series',
 		'no_copy': 1,
-		'oldfieldname': 'naming_series',
-		'oldfieldtype': 'Select',
-		'options': '\nCI/2010-2011/',
+		'oldfieldname': u'naming_series',
+		'oldfieldtype': u'Select',
+		'options': u'\nCI/2010-2011/',
 		'permlevel': 0,
 		'reqd': 1,
 		'search_index': 0
@@ -145,17 +147,17 @@

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'default': 'Open',
-		'doctype': 'DocField',
-		'fieldname': 'status',
-		'fieldtype': 'Select',
+		'colour': u'White:FFF',
+		'default': u'Open',
+		'doctype': u'DocField',
+		'fieldname': u'status',
+		'fieldtype': u'Select',
 		'in_filter': 1,
-		'label': 'Status',
+		'label': u'Status',
 		'no_copy': 1,
-		'oldfieldname': 'status',
-		'oldfieldtype': 'Select',
-		'options': '\nOpen\nClosed\nWork In Progress\nCancelled',
+		'oldfieldname': u'status',
+		'oldfieldtype': u'Select',
+		'options': u'\nOpen\nClosed\nWork In Progress\nCancelled',
 		'permlevel': 0,
 		'reqd': 1,
 		'search_index': 1
@@ -163,14 +165,14 @@

 	# DocField
 	{
-		'default': 'Today',
-		'doctype': 'DocField',
-		'fieldname': 'complaint_date',
-		'fieldtype': 'Date',
+		'default': u'Today',
+		'doctype': u'DocField',
+		'fieldname': u'complaint_date',
+		'fieldtype': u'Date',
 		'in_filter': 1,
-		'label': 'Issue Date',
-		'oldfieldname': 'complaint_date',
-		'oldfieldtype': 'Date',
+		'label': u'Issue Date',
+		'oldfieldname': u'complaint_date',
+		'oldfieldtype': u'Date',
 		'permlevel': 0,
 		'reqd': 1,
 		'search_index': 1
@@ -178,142 +180,143 @@

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'complaint_raised_by',
-		'fieldtype': 'Data',
-		'label': 'Raised By',
-		'oldfieldname': 'complaint_raised_by',
-		'oldfieldtype': 'Data',
+		'doctype': u'DocField',
+		'fieldname': u'complaint_raised_by',
+		'fieldtype': u'Data',
+		'label': u'Raised By',
+		'oldfieldname': u'complaint_raised_by',
+		'oldfieldtype': u'Data',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'from_company',
-		'fieldtype': 'Data',
-		'label': 'From Company',
-		'oldfieldname': 'from_company',
-		'oldfieldtype': 'Data',
+		'doctype': u'DocField',
+		'fieldname': u'from_company',
+		'fieldtype': u'Data',
+		'label': u'From Company',
+		'oldfieldname': u'from_company',
+		'oldfieldtype': u'Data',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'service_address',
-		'fieldtype': 'Small Text',
-		'label': 'Service Address',
-		'oldfieldname': 'service_address',
-		'oldfieldtype': 'Small Text',
+		'doctype': u'DocField',
+		'fieldname': u'service_address',
+		'fieldtype': u'Small Text',
+		'label': u'Service Address',
+		'oldfieldname': u'service_address',
+		'oldfieldtype': u'Small Text',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldtype': 'Column Break',
-		'oldfieldtype': 'Column Break',
+		'doctype': u'DocField',
+		'fieldname': u'column_break0',
+		'fieldtype': u'Column Break',
+		'oldfieldtype': u'Column Break',
 		'permlevel': 0,
-		'width': '50%'
+		'width': u'50%'
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'doctype': 'DocField',
-		'fieldname': 'customer',
-		'fieldtype': 'Link',
+		'colour': u'White:FFF',
+		'doctype': u'DocField',
+		'fieldname': u'customer',
+		'fieldtype': u'Link',
 		'in_filter': 1,
-		'label': 'Customer',
-		'oldfieldname': 'customer',
-		'oldfieldtype': 'Link',
-		'options': 'Customer',
+		'label': u'Customer',
+		'oldfieldname': u'customer',
+		'oldfieldtype': u'Link',
+		'options': u'Customer',
 		'permlevel': 0,
 		'print_hide': 1,
 		'reqd': 1,
 		'search_index': 1,
-		'trigger': 'Client'
+		'trigger': u'Client'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'customer_address',
-		'fieldtype': 'Link',
-		'label': 'Customer Address',
-		'options': 'Address',
+		'doctype': u'DocField',
+		'fieldname': u'customer_address',
+		'fieldtype': u'Link',
+		'label': u'Customer Address',
+		'options': u'Address',
 		'permlevel': 0,
 		'print_hide': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'contact_person',
-		'fieldtype': 'Link',
-		'label': 'Contact Person',
-		'options': 'Contact',
+		'doctype': u'DocField',
+		'fieldname': u'contact_person',
+		'fieldtype': u'Link',
+		'label': u'Contact Person',
+		'options': u'Contact',
 		'permlevel': 0,
 		'print_hide': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'customer_name',
-		'fieldtype': 'Data',
-		'label': 'Name',
+		'doctype': u'DocField',
+		'fieldname': u'customer_name',
+		'fieldtype': u'Data',
+		'label': u'Name',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'address_display',
-		'fieldtype': 'Small Text',
-		'label': 'Address',
+		'doctype': u'DocField',
+		'fieldname': u'address_display',
+		'fieldtype': u'Small Text',
+		'label': u'Address',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'contact_display',
-		'fieldtype': 'Small Text',
-		'label': 'Contact',
+		'doctype': u'DocField',
+		'fieldname': u'contact_display',
+		'fieldtype': u'Small Text',
+		'label': u'Contact',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'contact_mobile',
-		'fieldtype': 'Data',
-		'label': 'Mobile No',
+		'doctype': u'DocField',
+		'fieldname': u'contact_mobile',
+		'fieldtype': u'Data',
+		'label': u'Mobile No',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'contact_email',
-		'fieldtype': 'Data',
-		'label': 'Contact Email',
+		'doctype': u'DocField',
+		'fieldname': u'contact_email',
+		'fieldtype': u'Data',
+		'label': u'Contact Email',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'doctype': 'DocField',
-		'fieldname': 'territory',
-		'fieldtype': 'Link',
+		'colour': u'White:FFF',
+		'doctype': u'DocField',
+		'fieldname': u'territory',
+		'fieldtype': u'Link',
 		'in_filter': 1,
-		'label': 'Territory',
-		'oldfieldname': 'territory',
-		'oldfieldtype': 'Link',
-		'options': 'Territory',
+		'label': u'Territory',
+		'oldfieldname': u'territory',
+		'oldfieldtype': u'Link',
+		'options': u'Territory',
 		'permlevel': 0,
 		'print_hide': 1,
 		'reqd': 0,
@@ -322,11 +325,11 @@

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'customer_group',
-		'fieldtype': 'Link',
-		'label': 'Customer Group',
-		'options': 'Customer Group',
+		'doctype': u'DocField',
+		'fieldname': u'customer_group',
+		'fieldtype': u'Link',
+		'label': u'Customer Group',
+		'options': u'Customer Group',
 		'permlevel': 0,
 		'print_hide': 1,
 		'reqd': 0
@@ -334,32 +337,32 @@

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'doctype': 'DocField',
-		'fieldname': 'company',
-		'fieldtype': 'Link',
+		'colour': u'White:FFF',
+		'doctype': u'DocField',
+		'fieldname': u'company',
+		'fieldtype': u'Link',
 		'in_filter': 1,
-		'label': 'Company',
-		'oldfieldname': 'company',
-		'oldfieldtype': 'Link',
-		'options': 'Company',
+		'label': u'Company',
+		'oldfieldname': u'company',
+		'oldfieldtype': u'Link',
+		'options': u'Company',
 		'permlevel': 0,
 		'print_hide': 1,
 		'reqd': 1,
 		'search_index': 1,
-		'trigger': 'Client'
+		'trigger': u'Client'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'fiscal_year',
-		'fieldtype': 'Select',
+		'doctype': u'DocField',
+		'fieldname': u'fiscal_year',
+		'fieldtype': u'Select',
 		'in_filter': 1,
-		'label': 'Fiscal Year',
-		'oldfieldname': 'fiscal_year',
-		'oldfieldtype': 'Select',
-		'options': 'link:Fiscal Year',
+		'label': u'Fiscal Year',
+		'oldfieldname': u'fiscal_year',
+		'oldfieldtype': u'Select',
+		'options': u'link:Fiscal Year',
 		'permlevel': 0,
 		'print_hide': 1,
 		'reqd': 1,
@@ -368,235 +371,239 @@

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'amended_from',
-		'fieldtype': 'Data',
+		'doctype': u'DocField',
+		'fieldname': u'amended_from',
+		'fieldtype': u'Data',
 		'hidden': 1,
-		'label': 'Amended From',
+		'label': u'Amended From',
 		'no_copy': 1,
-		'oldfieldname': 'amended_from',
-		'oldfieldtype': 'Data',
+		'oldfieldname': u'amended_from',
+		'oldfieldtype': u'Data',
 		'permlevel': 0,
 		'print_hide': 1,
-		'width': '150px'
+		'width': u'150px'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'amendment_date',
-		'fieldtype': 'Date',
+		'doctype': u'DocField',
+		'fieldname': u'amendment_date',
+		'fieldtype': u'Date',
 		'hidden': 1,
-		'label': 'Amendment Date',
+		'label': u'Amendment Date',
 		'no_copy': 1,
-		'oldfieldname': 'amendment_date',
-		'oldfieldtype': 'Date',
+		'oldfieldname': u'amendment_date',
+		'oldfieldtype': u'Date',
 		'permlevel': 0,
 		'print_hide': 1,
-		'width': '100px'
+		'width': u'100px'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldtype': 'Section Break',
-		'label': 'Issue Details',
-		'oldfieldtype': 'Section Break',
-		'options': 'Simple',
+		'doctype': u'DocField',
+		'fieldname': u'issue_details',
+		'fieldtype': u'Section Break',
+		'label': u'Issue Details',
+		'oldfieldtype': u'Section Break',
+		'options': u'Simple',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'serial_no',
-		'fieldtype': 'Link',
-		'label': 'Serial No',
-		'options': 'Serial No',
+		'doctype': u'DocField',
+		'fieldname': u'serial_no',
+		'fieldtype': u'Link',
+		'label': u'Serial No',
+		'options': u'Serial No',
 		'permlevel': 0,
-		'trigger': 'Client'
+		'trigger': u'Client'
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'doctype': 'DocField',
-		'fieldname': 'item_code',
-		'fieldtype': 'Link',
+		'colour': u'White:FFF',
+		'doctype': u'DocField',
+		'fieldname': u'item_code',
+		'fieldtype': u'Link',
 		'in_filter': 1,
-		'label': 'Item Code',
-		'oldfieldname': 'item_code',
-		'oldfieldtype': 'Link',
-		'options': 'Item',
+		'label': u'Item Code',
+		'oldfieldname': u'item_code',
+		'oldfieldtype': u'Link',
+		'options': u'Item',
 		'permlevel': 0,
 		'reqd': 0,
 		'search_index': 1,
-		'trigger': 'Client'
+		'trigger': u'Client'
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'depends_on': 'eval:doc.item_code',
-		'doctype': 'DocField',
-		'fieldname': 'item_name',
-		'fieldtype': 'Data',
-		'label': 'Item Name',
-		'oldfieldname': 'item_name',
-		'oldfieldtype': 'Data',
+		'colour': u'White:FFF',
+		'depends_on': u'eval:doc.item_code',
+		'doctype': u'DocField',
+		'fieldname': u'item_name',
+		'fieldtype': u'Data',
+		'label': u'Item Name',
+		'oldfieldname': u'item_name',
+		'oldfieldtype': u'Data',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'depends_on': 'eval:doc.item_code',
-		'doctype': 'DocField',
-		'fieldname': 'description',
-		'fieldtype': 'Small Text',
-		'label': 'Description',
-		'oldfieldname': 'description',
-		'oldfieldtype': 'Small Text',
+		'colour': u'White:FFF',
+		'depends_on': u'eval:doc.item_code',
+		'doctype': u'DocField',
+		'fieldname': u'description',
+		'fieldtype': u'Small Text',
+		'label': u'Description',
+		'oldfieldname': u'description',
+		'oldfieldtype': u'Small Text',
 		'permlevel': 1,
-		'width': '300px'
+		'width': u'300px'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'complaint',
-		'fieldtype': 'Small Text',
-		'label': 'Issue',
+		'doctype': u'DocField',
+		'fieldname': u'complaint',
+		'fieldtype': u'Small Text',
+		'label': u'Issue',
 		'no_copy': 1,
-		'oldfieldname': 'complaint',
-		'oldfieldtype': 'Small Text',
+		'oldfieldname': u'complaint',
+		'oldfieldtype': u'Small Text',
 		'permlevel': 0,
 		'reqd': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldtype': 'Column Break',
-		'oldfieldtype': 'Column Break',
+		'doctype': u'DocField',
+		'fieldname': u'column_break1',
+		'fieldtype': u'Column Break',
+		'oldfieldtype': u'Column Break',
 		'permlevel': 0,
-		'width': '50%'
+		'width': u'50%'
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'doctype': 'DocField',
-		'fieldname': 'warranty_amc_status',
-		'fieldtype': 'Select',
+		'colour': u'White:FFF',
+		'doctype': u'DocField',
+		'fieldname': u'warranty_amc_status',
+		'fieldtype': u'Select',
 		'hidden': 0,
 		'in_filter': 1,
-		'label': 'Warranty / AMC Status',
-		'options': '\nUnder Warranty\nOut of Warranty\nUnder AMC\nOut of AMC',
+		'label': u'Warranty / AMC Status',
+		'options': u'\nUnder Warranty\nOut of Warranty\nUnder AMC\nOut of AMC',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'warranty_expiry_date',
-		'fieldtype': 'Date',
-		'label': 'Warranty Expiry Date',
+		'doctype': u'DocField',
+		'fieldname': u'warranty_expiry_date',
+		'fieldtype': u'Date',
+		'label': u'Warranty Expiry Date',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'amc_expiry_date',
-		'fieldtype': 'Date',
-		'label': 'AMC Expiry Date',
+		'doctype': u'DocField',
+		'fieldname': u'amc_expiry_date',
+		'fieldtype': u'Date',
+		'label': u'AMC Expiry Date',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'allocated_on',
-		'fieldtype': 'Date',
+		'doctype': u'DocField',
+		'fieldname': u'allocated_on',
+		'fieldtype': u'Date',
 		'in_filter': 1,
-		'label': 'Allocated On',
-		'oldfieldname': 'allocated_on',
-		'oldfieldtype': 'Date',
+		'label': u'Allocated On',
+		'oldfieldname': u'allocated_on',
+		'oldfieldtype': u'Date',
 		'permlevel': 0,
 		'search_index': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'allocated_to',
-		'fieldtype': 'Link',
+		'doctype': u'DocField',
+		'fieldname': u'allocated_to',
+		'fieldtype': u'Link',
 		'in_filter': 1,
-		'label': 'Allocated To',
-		'oldfieldname': 'allocated_to',
-		'oldfieldtype': 'Link',
-		'options': 'Profile',
+		'label': u'Allocated To',
+		'oldfieldname': u'allocated_to',
+		'oldfieldtype': u'Link',
+		'options': u'Profile',
 		'permlevel': 0,
 		'search_index': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldtype': 'Section Break',
-		'label': 'Resolution Detail',
-		'oldfieldtype': 'Section Break',
-		'options': 'Simple',
+		'doctype': u'DocField',
+		'fieldname': u'resolution_detail',
+		'fieldtype': u'Section Break',
+		'label': u'Resolution Detail',
+		'oldfieldtype': u'Section Break',
+		'options': u'Simple',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'resolution_details',
-		'fieldtype': 'Text',
-		'label': 'Resolution Details',
+		'doctype': u'DocField',
+		'fieldname': u'resolution_details',
+		'fieldtype': u'Text',
+		'label': u'Resolution Details',
 		'no_copy': 1,
-		'oldfieldname': 'resolution_details',
-		'oldfieldtype': 'Text',
+		'oldfieldname': u'resolution_details',
+		'oldfieldtype': u'Text',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldtype': 'Column Break',
-		'oldfieldtype': 'Column Break',
+		'doctype': u'DocField',
+		'fieldname': u'column_break2',
+		'fieldtype': u'Column Break',
+		'oldfieldtype': u'Column Break',
 		'permlevel': 0,
-		'width': '50%'
+		'width': u'50%'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'resolution_date',
-		'fieldtype': 'Date',
+		'doctype': u'DocField',
+		'fieldname': u'resolution_date',
+		'fieldtype': u'Date',
 		'in_filter': 1,
-		'label': 'Resolution Date',
+		'label': u'Resolution Date',
 		'no_copy': 1,
-		'oldfieldname': 'resolution_date',
-		'oldfieldtype': 'Date',
+		'oldfieldname': u'resolution_date',
+		'oldfieldtype': u'Date',
 		'permlevel': 0,
 		'search_index': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'resolved_by',
-		'fieldtype': 'Link',
+		'doctype': u'DocField',
+		'fieldname': u'resolved_by',
+		'fieldtype': u'Link',
 		'in_filter': 1,
-		'label': 'Resolved By',
+		'label': u'Resolved By',
 		'no_copy': 1,
-		'oldfieldname': 'resolved_by',
-		'oldfieldtype': 'Link',
-		'options': 'Sales Person',
+		'oldfieldname': u'resolved_by',
+		'oldfieldtype': u'Link',
+		'options': u'Sales Person',
 		'permlevel': 0,
 		'search_index': 1
 	},
@@ -604,24 +611,26 @@
 	# DocField
 	{
 		'allow_on_submit': 0,
-		'colour': 'White:FFF',
-		'depends_on': 'eval:!doc.__islocal',
-		'doctype': 'DocField',
-		'fieldtype': 'Section Break',
-		'label': 'Next Steps',
-		'oldfieldtype': 'Section Break',
+		'colour': u'White:FFF',
+		'depends_on': u'eval:!doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'next_steps',
+		'fieldtype': u'Section Break',
+		'label': u'Next Steps',
+		'oldfieldtype': u'Section Break',
 		'permlevel': 0
 	},

 	# DocField
 	{
 		'allow_on_submit': 1,
-		'colour': 'White:FFF',
-		'doctype': 'DocField',
-		'fieldtype': 'Button',
-		'label': 'Make Maintenance Visit',
-		'oldfieldtype': 'Button',
+		'colour': u'White:FFF',
+		'doctype': u'DocField',
+		'fieldname': u'make_maintenance_visit',
+		'fieldtype': u'Button',
+		'label': u'Make Maintenance Visit',
+		'oldfieldtype': u'Button',
 		'permlevel': 0,
-		'trigger': 'Client'
+		'trigger': u'Client'
 	}
 ]
--- a/erpnext/support/doctype/item_maintenance_detail/item_maintenance_detail.txt
+++ b/erpnext/support/doctype/item_maintenance_detail/item_maintenance_detail.txt
@@ -3,9 +3,9 @@

 	# These values are common in all dictionaries
 	{
-		'creation': '2010-08-08 17:09:06',
+		'creation': '2012-03-27 14:36:41',
 		'docstatus': 0,
-		'modified': '2012-03-21 14:57:06',
+		'modified': '2012-03-27 14:36:41',
 		'modified_by': u'Administrator',
 		'owner': u'Administrator'
 	},
--- a/erpnext/support/doctype/maintenance_schedule/maintenance_schedule.txt
+++ b/erpnext/support/doctype/maintenance_schedule/maintenance_schedule.txt
@@ -3,9 +3,9 @@

 	# These values are common in all dictionaries
 	{
-		'creation': '2010-08-08 17:09:09',
+		'creation': '2012-03-27 14:36:41',
 		'docstatus': 0,
-		'modified': '2012-03-21 14:09:46',
+		'modified': '2012-03-27 14:45:49',
 		'modified_by': u'Administrator',
 		'owner': u'Administrator'
 	},
@@ -17,6 +17,7 @@
 		'colour': u'White:FFF',
 		'default_print_format': u'Standard',
 		'doctype': 'DocType',
+		'is_submittable': 1,
 		'module': u'Support',
 		'name': '__common__',
 		'search_fields': u'status,customer,customer_name, sales_order_no',
@@ -92,6 +93,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'customer_details',
 		'fieldtype': u'Section Break',
 		'label': u'Customer Details',
 		'oldfieldtype': u'Section Break',
@@ -102,6 +104,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'column_break0',
 		'fieldtype': u'Column Break',
 		'oldfieldtype': u'Column Break',
 		'permlevel': 0
@@ -201,6 +204,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'column_break1',
 		'fieldtype': u'Column Break',
 		'oldfieldtype': u'Column Break',
 		'permlevel': 0
@@ -310,6 +314,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'items',
 		'fieldtype': u'Section Break',
 		'label': u'Items',
 		'oldfieldtype': u'Section Break',
@@ -336,6 +341,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'get_items',
 		'fieldtype': u'Button',
 		'label': u'Get Items',
 		'oldfieldtype': u'Button',
@@ -359,6 +365,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'schedule',
 		'fieldtype': u'Section Break',
 		'label': u'Schedule',
 		'oldfieldtype': u'Section Break',
@@ -370,6 +377,7 @@
 	{
 		'colour': u'White:FFF',
 		'doctype': u'DocField',
+		'fieldname': u'generate_schedule',
 		'fieldtype': u'Button',
 		'label': u'Generate Schedule',
 		'oldfieldtype': u'Button',
--- a/erpnext/support/doctype/maintenance_schedule_detail/maintenance_schedule_detail.txt
+++ b/erpnext/support/doctype/maintenance_schedule_detail/maintenance_schedule_detail.txt
@@ -3,9 +3,9 @@

 	# These values are common in all dictionaries
 	{
-		'creation': '2010-08-08 17:09:09',
+		'creation': '2012-03-27 14:36:42',
 		'docstatus': 0,
-		'modified': '2012-03-21 14:10:17',
+		'modified': '2012-03-27 14:36:42',
 		'modified_by': u'Administrator',
 		'owner': u'Administrator'
 	},
--- a/erpnext/support/doctype/maintenance_visit/maintenance_visit.txt
+++ b/erpnext/support/doctype/maintenance_visit/maintenance_visit.txt
@@ -3,9 +3,9 @@

 	# These values are common in all dictionaries
 	{
-		'creation': '2010-08-08 17:09:09',
+		'creation': '2012-03-27 14:36:42',
 		'docstatus': 0,
-		'modified': '2012-03-21 14:11:12',
+		'modified': '2012-03-27 14:45:49',
 		'modified_by': u'Administrator',
 		'owner': u'ashwini@webnotestech.com'
 	},
@@ -17,6 +17,7 @@
 		'colour': u'White:FFF',
 		'default_print_format': u'Standard',
 		'doctype': 'DocType',
+		'is_submittable': 1,
 		'module': u'Support',
 		'name': '__common__',
 		'search_fields': u'status,maintenance_type,customer,customer_name, address,mntc_date,company,fiscal_year',
@@ -113,6 +114,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'customer_details',
 		'fieldtype': u'Section Break',
 		'label': u'Customer Details',
 		'oldfieldtype': u'Section Break',
@@ -123,6 +125,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'column_break0',
 		'fieldtype': u'Column Break',
 		'oldfieldtype': u'Column Break',
 		'permlevel': 0
@@ -247,6 +250,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'column_break1',
 		'fieldtype': u'Column Break',
 		'oldfieldtype': u'Column Break',
 		'permlevel': 0,
@@ -348,6 +352,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'maintenance_details',
 		'fieldtype': u'Section Break',
 		'label': u'Maintenance Details',
 		'oldfieldtype': u'Section Break',
@@ -388,6 +393,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'column_break2',
 		'fieldtype': u'Column Break',
 		'oldfieldtype': u'Column Break',
 		'permlevel': 0,
@@ -429,6 +435,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'get_items',
 		'fieldtype': u'Button',
 		'label': u'Get Items',
 		'oldfieldtype': u'Button',
@@ -441,6 +448,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'section_break0',
 		'fieldtype': u'Section Break',
 		'oldfieldtype': u'Section Break',
 		'options': u'Simple',
@@ -462,6 +470,7 @@
 	# DocField
 	{
 		'doctype': u'DocField',
+		'fieldname': u'feedback',
 		'fieldtype': u'Section Break',
 		'label': u'Feedback',
 		'oldfieldtype': u'Section Break',
--- a/erpnext/support/doctype/maintenance_visit_detail/maintenance_visit_detail.txt
+++ b/erpnext/support/doctype/maintenance_visit_detail/maintenance_visit_detail.txt
@@ -3,170 +3,161 @@

 	# These values are common in all dictionaries
 	{
-		'creation': '2010-08-08 17:09:09',
+		'creation': '2012-03-27 14:36:43',
 		'docstatus': 0,
-		'modified': '2010-09-20 14:06:57',
-		'modified_by': 'Administrator',
-		'owner': 'ashwini@webnotestech.com'
+		'modified': '2012-03-27 14:36:43',
+		'modified_by': u'Administrator',
+		'owner': u'ashwini@webnotestech.com'
 	},

 	# These values are common for all DocType
 	{
-		'autoname': 'MVD.#####',
-		'colour': 'White:FFF',
+		'autoname': u'MVD.#####',
+		'colour': u'White:FFF',
 		'doctype': 'DocType',
 		'istable': 1,
-		'module': 'Support',
+		'module': u'Support',
 		'name': '__common__',
-		'section_style': 'Simple',
-		'server_code_error': ' ',
+		'section_style': u'Simple',
+		'server_code_error': u' ',
 		'version': 13
 	},

 	# These values are common for all DocField
 	{
-		'doctype': 'DocField',
+		'doctype': u'DocField',
 		'name': '__common__',
-		'parent': 'Maintenance Visit Detail',
-		'parentfield': 'fields',
-		'parenttype': 'DocType'
+		'parent': u'Maintenance Visit Detail',
+		'parentfield': u'fields',
+		'parenttype': u'DocType'
 	},

 	# DocType, Maintenance Visit Detail
 	{
 		'doctype': 'DocType',
-		'name': 'Maintenance Visit Detail'
+		'name': u'Maintenance Visit Detail'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'description',
-		'fieldtype': 'Small Text',
-		'idx': 1,
-		'label': 'Description',
-		'oldfieldname': 'description',
-		'oldfieldtype': 'Small Text',
+		'doctype': u'DocField',
+		'fieldname': u'description',
+		'fieldtype': u'Small Text',
+		'label': u'Description',
+		'oldfieldname': u'description',
+		'oldfieldtype': u'Small Text',
 		'permlevel': 0,
 		'reqd': 1,
-		'width': '300px'
+		'width': u'300px'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'service_person',
-		'fieldtype': 'Link',
-		'idx': 2,
-		'label': 'Service Person',
-		'oldfieldname': 'service_person',
-		'oldfieldtype': 'Link',
-		'options': 'Sales Person',
+		'doctype': u'DocField',
+		'fieldname': u'service_person',
+		'fieldtype': u'Link',
+		'label': u'Service Person',
+		'oldfieldname': u'service_person',
+		'oldfieldtype': u'Link',
+		'options': u'Sales Person',
 		'permlevel': 0,
 		'reqd': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'work_done',
-		'fieldtype': 'Small Text',
-		'idx': 3,
-		'label': 'Work Done',
-		'oldfieldname': 'work_done',
-		'oldfieldtype': 'Small Text',
+		'doctype': u'DocField',
+		'fieldname': u'work_done',
+		'fieldtype': u'Small Text',
+		'label': u'Work Done',
+		'oldfieldname': u'work_done',
+		'oldfieldtype': u'Small Text',
 		'permlevel': 0,
 		'reqd': 1
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'doctype': 'DocField',
-		'fieldname': 'item_code',
-		'fieldtype': 'Link',
-		'idx': 4,
-		'label': 'Item Code',
-		'oldfieldname': 'item_code',
-		'oldfieldtype': 'Link',
-		'options': 'Item',
+		'colour': u'White:FFF',
+		'doctype': u'DocField',
+		'fieldname': u'item_code',
+		'fieldtype': u'Link',
+		'label': u'Item Code',
+		'oldfieldname': u'item_code',
+		'oldfieldtype': u'Link',
+		'options': u'Item',
 		'permlevel': 0,
-		'trigger': 'Client'
+		'trigger': u'Client'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'item_name',
-		'fieldtype': 'Data',
-		'idx': 5,
-		'label': 'Item Name',
-		'oldfieldname': 'item_name',
-		'oldfieldtype': 'Data',
+		'doctype': u'DocField',
+		'fieldname': u'item_name',
+		'fieldtype': u'Data',
+		'label': u'Item Name',
+		'oldfieldname': u'item_name',
+		'oldfieldtype': u'Data',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'serial_no',
-		'fieldtype': 'Small Text',
-		'idx': 6,
-		'label': 'Serial No',
-		'oldfieldname': 'serial_no',
-		'oldfieldtype': 'Small Text',
+		'doctype': u'DocField',
+		'fieldname': u'serial_no',
+		'fieldtype': u'Small Text',
+		'label': u'Serial No',
+		'oldfieldname': u'serial_no',
+		'oldfieldtype': u'Small Text',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'prevdoc_docname',
-		'fieldtype': 'Data',
+		'doctype': u'DocField',
+		'fieldname': u'prevdoc_docname',
+		'fieldtype': u'Data',
 		'hidden': 0,
-		'idx': 7,
-		'label': 'Against Document No',
+		'label': u'Against Document No',
 		'no_copy': 1,
-		'oldfieldname': 'prevdoc_docname',
-		'oldfieldtype': 'Data',
+		'oldfieldname': u'prevdoc_docname',
+		'oldfieldtype': u'Data',
 		'permlevel': 1,
 		'print_hide': 1,
 		'report_hide': 1,
-		'width': '160px'
+		'width': u'160px'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'prevdoc_detail_docname',
-		'fieldtype': 'Data',
+		'doctype': u'DocField',
+		'fieldname': u'prevdoc_detail_docname',
+		'fieldtype': u'Data',
 		'hidden': 1,
-		'idx': 8,
-		'label': 'Against Document Detail No',
+		'label': u'Against Document Detail No',
 		'no_copy': 1,
-		'oldfieldname': 'prevdoc_detail_docname',
-		'oldfieldtype': 'Data',
+		'oldfieldname': u'prevdoc_detail_docname',
+		'oldfieldtype': u'Data',
 		'permlevel': 1,
 		'print_hide': 1,
 		'report_hide': 1,
-		'width': '160px'
+		'width': u'160px'
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'doctype': 'DocField',
-		'fieldname': 'prevdoc_doctype',
-		'fieldtype': 'Data',
+		'colour': u'White:FFF',
+		'doctype': u'DocField',
+		'fieldname': u'prevdoc_doctype',
+		'fieldtype': u'Data',
 		'hidden': 0,
-		'idx': 9,
-		'label': 'Document Type',
+		'label': u'Document Type',
 		'no_copy': 1,
-		'oldfieldname': 'prevdoc_doctype',
-		'oldfieldtype': 'Data',
+		'oldfieldname': u'prevdoc_doctype',
+		'oldfieldtype': u'Data',
 		'permlevel': 1,
 		'print_hide': 1,
 		'report_hide': 1,
-		'width': '150px'
+		'width': u'150px'
 	}
 ]
--- a/erpnext/support/doctype/support_ticket/support_ticket.txt
+++ b/erpnext/support/doctype/support_ticket/support_ticket.txt
@@ -3,50 +3,49 @@

 	# These values are common in all dictionaries
 	{
-		'creation': '2011-05-23 12:37:01',
+		'creation': '2012-03-27 14:36:43',
 		'docstatus': 0,
-		'modified': '2012-01-05 16:29:45',
-		'modified_by': 'Administrator',
-		'owner': 'Administrator'
+		'modified': '2012-03-27 14:36:43',
+		'modified_by': u'Administrator',
+		'owner': u'Administrator'
 	},

 	# These values are common for all DocType
 	{
-		'_last_update': '1311584009',
+		'_last_update': u'1311584009',
 		'allow_attach': 1,
 		'allow_trash': 1,
-		'colour': 'White:FFF',
-		'default_print_format': 'Standard',
+		'colour': u'White:FFF',
+		'default_print_format': u'Standard',
 		'doctype': 'DocType',
-		'module': 'Support',
+		'module': u'Support',
 		'name': '__common__',
-		'search_fields': 'status,customer,allocated_to,subject,raised_by',
-		'section_style': 'Tray',
-		'server_code_error': ' ',
+		'search_fields': u'status,customer,allocated_to,subject,raised_by',
+		'section_style': u'Tray',
+		'server_code_error': u' ',
 		'show_in_menu': 0,
-		'subject': '%(subject)s',
-		'tag_fields': 'status,allocated_to',
+		'subject': u'%(subject)s',
+		'tag_fields': u'status,allocated_to',
 		'version': 153
 	},

 	# These values are common for all DocField
 	{
-		'doctype': 'DocField',
+		'doctype': u'DocField',
 		'name': '__common__',
-		'parent': 'Support Ticket',
-		'parentfield': 'fields',
-		'parenttype': 'DocType'
+		'parent': u'Support Ticket',
+		'parentfield': u'fields',
+		'parenttype': u'DocType'
 	},

 	# These values are common for all DocPerm
 	{
 		'amend': 0,
-		'cancel': 0,
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'name': '__common__',
-		'parent': 'Support Ticket',
-		'parentfield': 'permissions',
-		'parenttype': 'DocType',
+		'parent': u'Support Ticket',
+		'parentfield': u'permissions',
+		'parenttype': u'DocType',
 		'read': 1,
 		'submit': 0
 	},
@@ -54,67 +53,72 @@
 	# DocType, Support Ticket
 	{
 		'doctype': 'DocType',
-		'name': 'Support Ticket'
+		'name': u'Support Ticket'
 	},

 	# DocPerm
 	{
+		'cancel': 0,
 		'create': 1,
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'permlevel': 0,
-		'role': 'Guest',
+		'role': u'Guest',
 		'write': 1
 	},

 	# DocPerm
 	{
+		'cancel': 0,
 		'create': 1,
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'permlevel': 0,
-		'role': 'Customer',
+		'role': u'Customer',
 		'write': 1
 	},

 	# DocPerm
 	{
+		'cancel': 1,
 		'create': 1,
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'permlevel': 0,
-		'role': 'Support Team',
+		'role': u'Support Team',
 		'write': 1
 	},

 	# DocPerm
 	{
+		'cancel': 0,
 		'create': 0,
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'permlevel': 1,
-		'role': 'Support Team',
+		'role': u'Support Team',
 		'write': 1
 	},

 	# DocPerm
 	{
+		'cancel': 0,
 		'create': 0,
-		'doctype': 'DocPerm',
+		'doctype': u'DocPerm',
 		'permlevel': 2,
-		'role': 'Support Team',
+		'role': u'Support Team',
 		'write': 0
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'default': 'Open',
-		'doctype': 'DocField',
-		'fieldname': 'status',
-		'fieldtype': 'Select',
+		'colour': u'White:FFF',
+		'default': u'Open',
+		'doctype': u'DocField',
+		'fieldname': u'status',
+		'fieldtype': u'Select',
 		'in_filter': 0,
-		'label': 'Status',
+		'label': u'Status',
 		'no_copy': 1,
-		'oldfieldname': 'status',
-		'oldfieldtype': 'Select',
-		'options': '\nOpen\nTo Reply\nWaiting for Customer\nHold\nClosed',
+		'oldfieldname': u'status',
+		'oldfieldtype': u'Select',
+		'options': u'\nOpen\nTo Reply\nWaiting for Customer\nHold\nClosed',
 		'permlevel': 1,
 		'reqd': 0,
 		'search_index': 1
@@ -122,116 +126,120 @@

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'subject',
-		'fieldtype': 'Text',
+		'doctype': u'DocField',
+		'fieldname': u'subject',
+		'fieldtype': u'Text',
 		'in_filter': 1,
-		'label': 'Subject',
+		'label': u'Subject',
 		'permlevel': 0,
 		'reqd': 1
 	},

 	# DocField
 	{
-		'depends_on': 'eval:doc.__islocal',
-		'doctype': 'DocField',
-		'fieldname': 'raised_by',
-		'fieldtype': 'Data',
+		'depends_on': u'eval:doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'raised_by',
+		'fieldtype': u'Data',
 		'in_filter': 1,
-		'label': 'Raised By (Email)',
-		'oldfieldname': 'raised_by',
-		'oldfieldtype': 'Data',
+		'label': u'Raised By (Email)',
+		'oldfieldname': u'raised_by',
+		'oldfieldtype': u'Data',
 		'permlevel': 0,
 		'reqd': 1
 	},

 	# DocField
 	{
-		'depends_on': 'eval:doc.__islocal',
-		'doctype': 'DocField',
-		'fieldname': 'description',
-		'fieldtype': 'Text',
-		'label': 'Description',
-		'oldfieldname': 'problem_description',
-		'oldfieldtype': 'Text',
+		'depends_on': u'eval:doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'description',
+		'fieldtype': u'Text',
+		'label': u'Description',
+		'oldfieldname': u'problem_description',
+		'oldfieldtype': u'Text',
 		'permlevel': 0,
 		'reqd': 0
 	},

 	# DocField
 	{
-		'depends_on': 'eval:!doc.__islocal',
-		'doctype': 'DocField',
-		'fieldtype': 'HTML',
-		'label': 'Thread HTML',
+		'depends_on': u'eval:!doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'thread_html',
+		'fieldtype': u'HTML',
+		'label': u'Thread HTML',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'depends_on': 'eval:!doc.__islocal',
-		'doctype': 'DocField',
-		'fieldname': 'new_response',
-		'fieldtype': 'Text',
-		'label': 'New Response',
+		'depends_on': u'eval:!doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'new_response',
+		'fieldtype': u'Text',
+		'label': u'New Response',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'depends_on': 'eval:!doc.__islocal',
-		'doctype': 'DocField',
-		'fieldtype': 'Button',
-		'label': 'Send',
+		'depends_on': u'eval:!doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'send',
+		'fieldtype': u'Button',
+		'label': u'Send',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'doctype': 'DocField',
-		'fieldtype': 'Section Break',
-		'label': 'Additional Info',
+		'colour': u'White:FFF',
+		'doctype': u'DocField',
+		'fieldname': u'additional_info',
+		'fieldtype': u'Section Break',
+		'label': u'Additional Info',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'depends_on': 'eval:!doc.__islocal',
-		'doctype': 'DocField',
-		'fieldtype': 'Column Break',
-		'oldfieldtype': 'Column Break',
+		'depends_on': u'eval:!doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'column_break0',
+		'fieldtype': u'Column Break',
+		'oldfieldtype': u'Column Break',
 		'permlevel': 1,
-		'width': '50%'
+		'width': u'50%'
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'doctype': 'DocField',
-		'fieldname': 'customer',
-		'fieldtype': 'Link',
+		'colour': u'White:FFF',
+		'doctype': u'DocField',
+		'fieldname': u'customer',
+		'fieldtype': u'Link',
 		'in_filter': 1,
-		'label': 'Customer',
-		'oldfieldname': 'customer',
-		'oldfieldtype': 'Link',
-		'options': 'Customer',
+		'label': u'Customer',
+		'oldfieldname': u'customer',
+		'oldfieldtype': u'Link',
+		'options': u'Customer',
 		'permlevel': 1,
 		'print_hide': 1,
 		'reqd': 0,
 		'search_index': 1,
-		'trigger': 'Client'
+		'trigger': u'Client'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'customer_name',
-		'fieldtype': 'Data',
+		'doctype': u'DocField',
+		'fieldname': u'customer_name',
+		'fieldtype': u'Data',
 		'in_filter': 1,
-		'label': 'Customer Name',
-		'oldfieldname': 'customer_name',
-		'oldfieldtype': 'Data',
+		'label': u'Customer Name',
+		'oldfieldname': u'customer_name',
+		'oldfieldtype': u'Data',
 		'permlevel': 2,
 		'reqd': 0,
 		'search_index': 0
@@ -239,151 +247,152 @@

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'address_display',
-		'fieldtype': 'Small Text',
-		'label': 'Address',
+		'doctype': u'DocField',
+		'fieldname': u'address_display',
+		'fieldtype': u'Small Text',
+		'label': u'Address',
 		'permlevel': 2
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'contact_display',
-		'fieldtype': 'Data',
-		'label': 'Contact Name',
+		'doctype': u'DocField',
+		'fieldname': u'contact_display',
+		'fieldtype': u'Data',
+		'label': u'Contact Name',
 		'permlevel': 2
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'contact_mobile',
-		'fieldtype': 'Data',
-		'label': 'Mobile No',
+		'doctype': u'DocField',
+		'fieldname': u'contact_mobile',
+		'fieldtype': u'Data',
+		'label': u'Mobile No',
 		'permlevel': 2
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'contact_email',
-		'fieldtype': 'Data',
-		'label': 'Contact Email',
-		'oldfieldname': 'contact_no',
-		'oldfieldtype': 'Data',
+		'doctype': u'DocField',
+		'fieldname': u'contact_email',
+		'fieldtype': u'Data',
+		'label': u'Contact Email',
+		'oldfieldname': u'contact_no',
+		'oldfieldtype': u'Data',
 		'permlevel': 2
 	},

 	# DocField
 	{
-		'default': 'Today',
-		'doctype': 'DocField',
-		'fieldname': 'opening_date',
-		'fieldtype': 'Date',
-		'label': 'Opening Date',
+		'default': u'Today',
+		'doctype': u'DocField',
+		'fieldname': u'opening_date',
+		'fieldtype': u'Date',
+		'label': u'Opening Date',
 		'no_copy': 1,
-		'oldfieldname': 'opening_date',
-		'oldfieldtype': 'Date',
+		'oldfieldname': u'opening_date',
+		'oldfieldtype': u'Date',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'opening_time',
-		'fieldtype': 'Time',
-		'label': 'Opening Time',
+		'doctype': u'DocField',
+		'fieldname': u'opening_time',
+		'fieldtype': u'Time',
+		'label': u'Opening Time',
 		'no_copy': 1,
-		'oldfieldname': 'opening_time',
-		'oldfieldtype': 'Time',
+		'oldfieldname': u'opening_time',
+		'oldfieldtype': u'Time',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'depends_on': 'eval:!doc.__islocal',
-		'doctype': 'DocField',
-		'fieldtype': 'Column Break',
-		'oldfieldtype': 'Column Break',
+		'depends_on': u'eval:!doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'column_break1',
+		'fieldtype': u'Column Break',
+		'oldfieldtype': u'Column Break',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'depends_on': 'eval:!doc.__islocal',
-		'doctype': 'DocField',
-		'fieldname': 'allocated_to',
-		'fieldtype': 'Link',
+		'colour': u'White:FFF',
+		'depends_on': u'eval:!doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'allocated_to',
+		'fieldtype': u'Link',
 		'in_filter': 1,
-		'label': 'Allocated To',
-		'oldfieldname': 'allocated_to',
-		'oldfieldtype': 'Link',
-		'options': 'Profile',
+		'label': u'Allocated To',
+		'oldfieldname': u'allocated_to',
+		'oldfieldtype': u'Link',
+		'options': u'Profile',
 		'permlevel': 1,
 		'search_index': 1
 	},

 	# DocField
 	{
-		'depends_on': 'eval:!doc.__islocal',
-		'doctype': 'DocField',
-		'fieldname': 'resolution_details',
-		'fieldtype': 'Text',
-		'label': 'Resolution Details',
+		'depends_on': u'eval:!doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'resolution_details',
+		'fieldtype': u'Text',
+		'label': u'Resolution Details',
 		'no_copy': 1,
-		'oldfieldname': 'resolution_details',
-		'oldfieldtype': 'Text',
+		'oldfieldname': u'resolution_details',
+		'oldfieldtype': u'Text',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'depends_on': 'eval:!doc.__islocal',
-		'doctype': 'DocField',
-		'fieldname': 'resolution_date',
-		'fieldtype': 'Date',
+		'colour': u'White:FFF',
+		'depends_on': u'eval:!doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'resolution_date',
+		'fieldtype': u'Date',
 		'in_filter': 0,
-		'label': 'Resolution Date',
+		'label': u'Resolution Date',
 		'no_copy': 1,
-		'oldfieldname': 'resolution_date',
-		'oldfieldtype': 'Date',
+		'oldfieldname': u'resolution_date',
+		'oldfieldtype': u'Date',
 		'permlevel': 1,
 		'search_index': 0
 	},

 	# DocField
 	{
-		'depends_on': 'eval:!doc.__islocal',
-		'doctype': 'DocField',
-		'fieldname': 'resolution_time',
-		'fieldtype': 'Time',
-		'label': 'Resolution Time',
-		'oldfieldname': 'resolution_time',
-		'oldfieldtype': 'Time',
+		'depends_on': u'eval:!doc.__islocal',
+		'doctype': u'DocField',
+		'fieldname': u'resolution_time',
+		'fieldtype': u'Time',
+		'label': u'Resolution Time',
+		'oldfieldname': u'resolution_time',
+		'oldfieldtype': u'Time',
 		'permlevel': 1
 	},

 	# DocField
 	{
-		'colour': 'White:FFF',
-		'doctype': 'DocField',
-		'fieldname': 'content_type',
-		'fieldtype': 'Data',
+		'colour': u'White:FFF',
+		'doctype': u'DocField',
+		'fieldname': u'content_type',
+		'fieldtype': u'Data',
 		'hidden': 1,
-		'label': 'Content Type',
+		'label': u'Content Type',
 		'permlevel': 0
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'file_list',
-		'fieldtype': 'Text',
+		'doctype': u'DocField',
+		'fieldname': u'file_list',
+		'fieldtype': u'Text',
 		'hidden': 1,
-		'label': 'File List',
+		'label': u'File List',
 		'no_copy': 1,
 		'permlevel': 0,
 		'print_hide': 1
@@ -391,13 +400,13 @@

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'naming_series',
-		'fieldtype': 'Select',
+		'doctype': u'DocField',
+		'fieldname': u'naming_series',
+		'fieldtype': u'Select',
 		'hidden': 1,
-		'label': 'Series',
+		'label': u'Series',
 		'no_copy': 1,
-		'options': 'SUP',
+		'options': u'SUP',
 		'permlevel': 0,
 		'print_hide': 1,
 		'reqd': 0,
--- a/erpnext/support/doctype/support_ticket_response/support_ticket_response.txt
+++ b/erpnext/support/doctype/support_ticket_response/support_ticket_response.txt
@@ -3,65 +3,62 @@

 	# These values are common in all dictionaries
 	{
-		'creation': '2011-05-23 14:50:48',
+		'creation': '2012-03-27 14:36:44',
 		'docstatus': 0,
-		'modified': '2011-05-24 10:17:30',
-		'modified_by': 'Administrator',
-		'owner': 'Administrator'
+		'modified': '2012-03-27 14:36:44',
+		'modified_by': u'Administrator',
+		'owner': u'Administrator'
 	},

 	# These values are common for all DocType
 	{
-		'colour': 'White:FFF',
+		'colour': u'White:FFF',
 		'doctype': 'DocType',
 		'istable': 1,
-		'module': 'Support',
+		'module': u'Support',
 		'name': '__common__',
-		'section_style': 'Simple',
+		'section_style': u'Simple',
 		'show_in_menu': 0,
 		'version': 4
 	},

 	# These values are common for all DocField
 	{
-		'doctype': 'DocField',
+		'doctype': u'DocField',
 		'name': '__common__',
-		'parent': 'Support Ticket Response',
-		'parentfield': 'fields',
-		'parenttype': 'DocType',
+		'parent': u'Support Ticket Response',
+		'parentfield': u'fields',
+		'parenttype': u'DocType',
 		'permlevel': 0
 	},

 	# DocType, Support Ticket Response
 	{
 		'doctype': 'DocType',
-		'name': 'Support Ticket Response'
+		'name': u'Support Ticket Response'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'mail',
-		'fieldtype': 'Text',
-		'idx': 1,
-		'label': 'Mail'
+		'doctype': u'DocField',
+		'fieldname': u'mail',
+		'fieldtype': u'Text',
+		'label': u'Mail'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'from_email',
-		'fieldtype': 'Data',
-		'idx': 2,
-		'label': 'From Email'
+		'doctype': u'DocField',
+		'fieldname': u'from_email',
+		'fieldtype': u'Data',
+		'label': u'From Email'
 	},

 	# DocField
 	{
-		'doctype': 'DocField',
-		'fieldname': 'content_type',
-		'fieldtype': 'Data',
-		'idx': 3,
-		'label': 'Content Type'
+		'doctype': u'DocField',
+		'fieldname': u'content_type',
+		'fieldtype': u'Data',
+		'label': u'Content Type'
 	}
 ]