diff --git a/erpnext/support/doctype/issue/issue.py b/erpnext/support/doctype/issue/issue.py
index 7f3e0cf4c21..25041b1973b 100644
--- a/erpnext/support/doctype/issue/issue.py
+++ b/erpnext/support/doctype/issue/issue.py
@@ -72,8 +72,8 @@ class Issue(Document):
 				"reference_name": self.name,
 			}
 		)
-		communication.ignore_permissions = True
-		communication.ignore_mandatory = True
+		communication.flags.ignore_permissions = True
+		communication.flags.ignore_mandatory = True
 		communication.save()
 
 	@frappe.whitelist()