diff --git a/erpnext/crm/frappe_crm_api.py b/erpnext/crm/frappe_crm_api.py
index 27b44222b44..0230dda7925 100644
--- a/erpnext/crm/frappe_crm_api.py
+++ b/erpnext/crm/frappe_crm_api.py
@@ -33,7 +33,7 @@ def create_prospect_against_crm_deal():
 		pass
 
 	if doc.contacts and len(doc.contacts):
-		create_contacts(json.loads(doc.contacts), prospect.company_name, "Prospect", prospect_name)
+		create_contacts(frappe.parse_json(doc.contacts), prospect.company_name, "Prospect", prospect_name)
 
 	create_address("Prospect", prospect_name, doc.address)
 	frappe.response["message"] = prospect_name
@@ -152,7 +152,7 @@ def create_customer(customer_data: dict | None = None):
 			customer.insert(ignore_permissions=True)
 			customer_name = customer.name
 
-		contacts = json.loads(customer_data.get("contacts"))
+		contacts = frappe.parse_json(customer_data.get("contacts"))
 		create_contacts(contacts, customer_name, "Customer", customer_name)
 		create_address("Customer", customer_name, customer_data.get("address"))
 		return customer_name