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refactor: Issue form cleaned up and renamed Minutes to First Response field (#23066)

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* refactor: re-order fields in Issue DocType

* refactor: rename Mins to First Response to First Response Time

* refactor: First Response Time Reports for Issue and Opportunity

* fix: added patch for renamed fields and setting durations

* chore: update CRM and Support Desk Pages for Response Time reports

* fix: first response time for opportunity report

* fix: patch

Co-authored-by: Suraj Shetty <13928957+surajshetty3416@users.noreply.github.com>
This commit is contained in:
Rucha Mahabal
2020-09-23 16:53:16 +05:30
committed by GitHub
parent 5a4725cac5
commit 46d4180381
22 changed files with 340 additions and 228 deletions
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0
erpnext/crm/report/minutes_to_first_response_for_opportunity/__init__.py → erpnext/crm/report/first_response_time_for_opportunity/__init__.py
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25
erpnext/crm/report/minutes_to_first_response_for_opportunity/minutes_to_first_response_for_opportunity.js → erpnext/crm/report/first_response_time_for_opportunity/first_response_time_for_opportunity.js
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@@ -1,33 +1,44 @@
// Copyright (c) 2016, Frappe Technologies Pvt. Ltd. and contributors
// For license information, please see license.txt
/* eslint-disable */
frappe.query_reports["Minutes to First Response for Opportunity"] = {
frappe.query_reports["First Response Time for Opportunity"] = {
"filters": [
{
"fieldname": "from_date",
"label": __("From Date"),
"fieldtype": "Date",
'reqd': 1,
"reqd": 1,
"default": frappe.datetime.add_days(frappe.datetime.nowdate(), -30)
},
{
"fieldname": "to_date",
"label": __("To Date"),
"fieldtype": "Date",
'reqd': 1,
"reqd": 1,
"default": frappe.datetime.nowdate()
},
],
get_chart_data: function (columns, result) {
get_chart_data: function (_columns, result) {
return {
data: {
labels: result.map(d => d[0]),
datasets: [{
name: 'Mins to first response',
name: "First Response Time",
values: result.map(d => d[1])
}]
},
type: 'line',
type: "line",
tooltipOptions: {
formatTooltipY: d => {
let duration_options = {
hide_days: 0,
hide_seconds: 0
};
value = frappe.utils.get_formatted_duration(d, duration_options);
return value;
}
}
}
}
}
};

28
erpnext/crm/report/first_response_time_for_opportunity/first_response_time_for_opportunity.json Normal file
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@@ -0,0 +1,28 @@
{
"add_total_row": 0,
"creation": "2020-08-10 18:34:19.083872",
"disable_prepared_report": 0,
"disabled": 0,
"docstatus": 0,
"doctype": "Report",
"idx": 0,
"is_standard": "Yes",
"letter_head": "Test 2",
"modified": "2020-08-10 18:34:19.083872",
"modified_by": "Administrator",
"module": "CRM",
"name": "First Response Time for Opportunity",
"owner": "Administrator",
"prepared_report": 0,
"ref_doctype": "Opportunity",
"report_name": "First Response Time for Opportunity",
"report_type": "Script Report",
"roles": [
{
"role": "Sales User"
},
{
"role": "Sales Manager"
}
]
}

35
erpnext/crm/report/first_response_time_for_opportunity/first_response_time_for_opportunity.py Normal file
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@@ -0,0 +1,35 @@
# Copyright (c) 2013, Frappe Technologies Pvt. Ltd. and contributors
# For license information, please see license.txt
from __future__ import unicode_literals
import frappe
def execute(filters=None):
columns = [
{
'fieldname': 'creation_date',
'label': 'Date',
'fieldtype': 'Date',
'width': 300
},
{
'fieldname': 'first_response_time',
'fieldtype': 'Duration',
'label': 'First Response Time',
'width': 300
},
]
data = frappe.db.sql('''
SELECT
date(creation) as creation_date,
avg(first_response_time) as avg_response_time
FROM tabOpportunity
WHERE
date(creation) between %s and %s
and first_response_time > 0
GROUP BY creation_date
ORDER BY creation_date desc
''', (filters.from_date, filters.to_date))
return columns, data

26
erpnext/crm/report/minutes_to_first_response_for_opportunity/minutes_to_first_response_for_opportunity.json
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@@ -1,26 +0,0 @@
{
"add_total_row": 0,
"apply_user_permissions": 0,
"creation": "2016-06-17 11:28:25.867258",
"disabled": 0,
"docstatus": 0,
"doctype": "Report",
"idx": 2,
"is_standard": "Yes",
"modified": "2017-02-24 20:06:08.801109",
"modified_by": "Administrator",
"module": "CRM",
"name": "Minutes to First Response for Opportunity",
"owner": "Administrator",
"ref_doctype": "Opportunity",
"report_name": "Minutes to First Response for Opportunity",
"report_type": "Script Report",
"roles": [
{
"role": "Sales User"
},
{
"role": "Sales Manager"
}
]
}

28
erpnext/crm/report/minutes_to_first_response_for_opportunity/minutes_to_first_response_for_opportunity.py
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@@ -1,28 +0,0 @@
# Copyright (c) 2013, Frappe Technologies Pvt. Ltd. and contributors
# For license information, please see license.txt
from __future__ import unicode_literals
import frappe
def execute(filters=None):
columns = [
{
'fieldname': 'creation_date',
'label': 'Date',
'fieldtype': 'Date'
},
{
'fieldname': 'mins',
'fieldtype': 'Float',
'label': 'Mins to First Response'
},
]
data = frappe.db.sql('''select date(creation) as creation_date,
avg(mins_to_first_response) as mins
from tabOpportunity
where date(creation) between %s and %s
and mins_to_first_response > 0
group by creation_date order by creation_date desc''', (filters.from_date, filters.to_date))
return columns, data