diff --git a/erpnext/support/doctype/issue/issue.py b/erpnext/support/doctype/issue/issue.py
index dc1529b26f0..e4c4d60eb52 100644
--- a/erpnext/support/doctype/issue/issue.py
+++ b/erpnext/support/doctype/issue/issue.py
@@ -113,8 +113,8 @@ class Issue(Document):
 				"reference_name": self.name,
 			}
 		)
-		communication.ignore_permissions = True
-		communication.ignore_mandatory = True
+		communication.flags.ignore_permissions = True
+		communication.flags.ignore_mandatory = True
 		communication.save()
 
 	@frappe.whitelist()