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support ticket updates
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@@ -1,4 +1,5 @@
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import webnotes
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from webnotes import msgprint
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feed_dict = {
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# Project
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@@ -29,12 +30,45 @@ feed_dict = {
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# Support
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'Customer Issue': ['[%(status)s] %(description)s by %(customer_name)s', '#000080'],
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'Maintenance Visit':['To %(customer_name)s', '#4169E1'],
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'Support Ticket': ['[%(status)s] %(subject)s', '#000080']
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#'Support Ticket': ['[%(status)s] %(subject)s', '#000080']
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'Support Ticket': '#000080'
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}
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feed_dict_color = {
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# Project
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'Project': '#000080',
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# Sales
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'Lead': '#000080',
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'Quotation': '#4169E1',
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'Sales Order': '#4169E1',
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# Purchase
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'Supplier': '#6495ED',
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'Purchase Order': '#4169E1',
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# Stock
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'Delivery Note': '#4169E1',
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# Accounts
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'Journal Voucher': '#4169E1',
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'Payable Voucher': '#4169E1',
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'Receivable Voucher': '#4169E1',
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# HR
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'Expense Voucher': '#4169E1',
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'Salary Slip': '#4169E1',
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'Leave Transaction': '#4169E1',
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# Support
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'Customer Issue': '#000080',
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'Maintenance Visit': '#4169E1',
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'Support Ticket': '#000080'
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}
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def make_feed(doc, subject, color):
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"makes a new Feed record"
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#msgprint(subject)
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from webnotes.model.doc import Document
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webnotes.conn.sql("delete from tabFeed where doc_type=%s and doc_name=%s", (doc.doctype, doc.name))
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f = Document('Feed')
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@@ -46,8 +80,14 @@ def make_feed(doc, subject, color):
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def update_feed(doc):
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"adds a new feed"
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subject, color = feed_dict.get(doc.doctype, [None, None])
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prop_rec = webnotes.conn.sql("select value from `tabProperty Setter` where doc_type = %s and property = 'subject'", (doc.doctype))
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if prop_rec:
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subject = prop_rec[0][0]
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else:
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rec = webnotes.conn.sql("select subject from tabDocType where name=%s", (doc.doctype))
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subject = rec[0][0]
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subject, color = [subject, feed_dict_color.get(doc.doctype)]
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if subject:
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subject = subject % doc.fields
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make_feed(doc, subject, color)
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