Ignore mandatory during email pulling

2026-08-29 14:48:26 +00:00 · 2014-03-05 19:24:07 +05:30
parent b2c2fca8a5
commit 2d5727b17b
3 changed files with 5 additions and 0 deletions
--- a/erpnext/support/doctype/support_ticket/get_support_mails.py
+++ b/erpnext/support/doctype/support_ticket/get_support_mails.py
@@ -72,6 +72,7 @@ def add_support_communication(subject, content, sender, docname=None, mail=None)
 			"status": "Open",
 		})])
 		ticket.ignore_permissions = True
+		ticket.ignore_mandatory = True
 		ticket.insert()
 	
 	_make(content=content, sender=sender, subject = subject,