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[docs] added pages from user manual

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Rushabh Mehta
2013-06-10 18:36:58 +05:30
parent c067366c98
commit 17cfe60f7c
72 changed files with 2085 additions and 4 deletions
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docs/docs.user.ops.support.maintenance_visit.md Normal file
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---
{
"_label": "Maintenance Visit"
}
---
A Maintenance Visit is a record for a visit made by an engineer to a Customer’s premises usually against a Customer Issue. You can create a new Maintenance Visit from:
> Support > Maintenance Visit > New Maintenance Visit
The Maintenance Visit contains information about the:
- Customer.
- The Items that were inspected / maintenance activity was carried out on.
- Details of actions taken.
- The person who carried out the actions.
- Feedback from the Customer.