Version 6.x.x Source

Table Name: `tabIssue`

### Fields

Sr | Fieldname | Type | Label | Options
--- | --- | --- | --- | ---
1 | `subject_section` | Section Break | Subject |
    icon-flag
2 | `naming_series` | Select | Series |
    ISS-
3 | `subject` | Data | Subject |
4 | `cb00` | Column Break |  |
5 | `status` | Select | Status |
    Open
    Replied
    Hold
    Closed
6 | `raised_by` | Data | Raised By (Email) |
    Email
7 | `fold` | Fold |  |
8 | `section_break_7` | Section Break |  |
9 | `description` | Text | Description |
10 | `column_break_9` | Column Break |  |
11 | `resolution_date` | Datetime | Resolution Date |
12 | `first_responded_on` | Datetime | First Responded On |
13 | `additional_info` | Section Break |  |
    icon-pushpin
14 | `lead` | Link | Lead | Lead
15 | `contact` | Link | Contact | Contact
16 | `column_break_16` | Column Break |  |
17 | `customer` | Link | Customer | Customer
18 | `customer_name` | Data | Customer Name |
19 | `section_break_19` | Section Break |  |
20 | `resolution_details` | Small Text | Resolution Details |
21 | `column_break1` | Column Break |  |
22 | `opening_date` | Date | Opening Date |
23 | `opening_time` | Time | Opening Time |
24 | `company` | Link | Company | Company
25 | `content_type` | Data | Content Type |
26 | `attachment` | Attach | Attachment |

### Controller

#### erpnext.support.doctype.issue.issue

### Class Issue

Inherits from frappe.model.document.Document

get_feed (self)

No docs

set_lead_contact (self, email_id)

No docs

update_status (self)

No docs

validate (self)

No docs

erpnext.support.doctype.issue.issue.auto_close_tickets ()

No docs

erpnext.support.doctype.issue.issue.get_issue_list (doctype, txt, filters, limit_start, limit_page_length=20)

No docs

erpnext.support.doctype.issue.issue.get_list_context (context=None)

No docs

erpnext.support.doctype.issue.issue.has_website_permission (doc, ptype, user, verbose=False)

No docs

Public API
`/api/method/erpnext.support.doctype.issue.issue.set_multiple_status`

erpnext.support.doctype.issue.issue.set_multiple_status (names, status)

No docs

Public API
`/api/method/erpnext.support.doctype.issue.issue.set_status`

erpnext.support.doctype.issue.issue.set_status (name, status)

No docs